Hitron CDA-30360 router user manual
- June 7, 2024
- Cox
Table of Contents
Hitron CDA-30360 router
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Modem Information
DOCSIS 3.0 modem
8×4 channel bonding with speeds of up to 150 Mbps on a wired connection
Cox recommends a DOCSIS 3.1 modem or gateway
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Highest Service Level
Preferred 150
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Front View
| | The Hitron CDA 30360 Cable Modem is a DOCSIS 3.0 cable modem. After the
cable modem is successfully registered on the network, the Power and
Status indicators illuminate continuously to indicate that the cable modem
is online and fully operational. For more details, refer to the Modem
Lights section.
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Back View
| | The Hitron CDA 30360 has the following ports available on the back of the modem:
- POWER – Connects the cable modem to the power adapter
- CATV – Connects to the cable wall outlet
- ETH – Connects to the Ethernet port on your computer or home network
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MAC Address
| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The modem lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|
Downstream
| Green Blinking| Establishing a connection from the Internet to the computer
Solution : Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.
Solid Green| None – connection with one download frequency
Solid Blue| None – connection with multiple download frequencies, known as
channel bonding
Upstream
| Off| Establishing a connection from the computer to the Internet
Solution : Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support.
Solid Green| None – connection with one upload frequency
Solid Blue| None – connection with multiple upload frequencies, known as
channel bonding
Status
| Green Blinking| Establishing a connection to the cable provider
Solution : Verify all cable connections and try resetting the modem.
(login/Reset instructions)
If cable is ok and modem reset does not work, contact Customer
Support.
Solid Green| None – connection established
Solid Blue| None – connection established
LAN
| Green Blinking| None – data flowing between the computer and the Internet
Solid Green| None – connected to LAN device, such as a computer or router
Solid Blue| None – connected to LAN device, such as a computer or router
Manufacturer Resources
For more detailed technical information on the Hitron CDA 30360, refer to the Hitron_CDA30360_Quick_Reference_Guide [PDF]
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