Scientific Atlanta Webstar DPX2100
- June 7, 2024
- Cox
Table of Contents
Details
| |
---|---|---
Modem Information
Cable Modem
DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.
Cox recommends a DOCSIS 3.1 modem or gateway
What does this mean?DOCSIS 2.0 has a maximum speed of 25 Mbps on the Cox network.
|
Highest Service Level
Starter
|
---|---
Front View
| |
After the cable modem successfully registers on the network, the POWER , PC , and CABLE indicators illuminate continuously to indicate that the cable modem is online and fully operational.
| | |
Back View
| |
The Scientific Atlanta DPX-2100 has the following ports available on the back of the modem.
- POWER – Connects the cable modem to the power adapter
- RESET – Resets the cable modem
- ETHERNET – Connects to the Ethernet port on your computer
- USB – Connects to the USB port on your computer
- CABLE IN – Connects to the cable wall outlet
| |
MAC Address
| |
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.
Troubleshooting
The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
| Modem Light | Status | Problem |
|---|---|---|
| Power | Off | No power. Verify power supply connections, the power switch |
on the modem itself, the electrical outlet, and make sure the outlet is not
connected to a switch.
PC| Off / Blinking| No Ethernet / USB signal. Verify cable connections
and try resetting the modem.
Solid| None. Ethernet / USB carrier present.
Cable| Solid| None. Registered on the network.
Slow Flashing| Searching for cable connection. Verify all cable connections
and try resetting the modem.
Fast Flashing Modem| Searching for cable connection. If this is a new modem or
a replacement modem, you must contact Cox with your MAC address. If there are
several MAC addresses on the modem, use the HFC or RF MAC address.
Off| No cable connection. Verify all cable connections and try resetting the
modem.
Data| Blinking| None. Software upgrade or cable activity.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>