My ProHeat 2X® Revolution® Pet Pro Carpet Cleaner is Leaking | Support

June 7, 2024
Bissell

If you are experiencing leaking, follow these steps to resolve:

  • Remove and fill Clean Water Tank

    • Check Clean Water Tank for warping, cracks, or other damage
  • Wipe out the water in the tank handle area

  • Remove Dirty Water Tank and empty if needed

    • Check Dirty Water Tank for cracks, warping, or other damage
    • If damaged, order a new Dirty Water Tank > Go to Parts & Supplies
  • Inspect bottom of the dirty tank to make sure the inner stack is attached properly – arrows should line up and collar should be screwed in place

  • Does this resolve the issue?

    • Yes > Great! Glad we can get you back to cleaning!
    • No > Put Dirty Water Tank back onto machine
  • With machine off and unplugged pull the trigger

    • Is there tension?
    • No > Contact Us
    • Yes > Move machine to dry area of flooring
  • Tilt machine slightly to one side for 10 seconds

  • Move machine to another piece of dry flooring and let sit for 30 seconds

  • Has this resolved the issue?

    • Yes > Great! Glad we can get you back to cleaning!
    • No > Contact Us
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