My CrossWave® Cordless Max has No Suction | Support

June 7, 2024
Bissell

If you are experiencing No/Low Suction, follow these steps to resolve:

  • Take machine off of docking station

  • Remove brush window by pulling up on both sides of brush window

  • Clear debris from suction pathway on foot behind brush roll

  • Clean brush roll and brush roll window of any debris or hair wraps

    • Set brush roll aside and allow to fully dry
  • With brush roll and brush window removed, press power button to activate suction

    • Does machine turn on?
    • Yes > Continue Troubleshooting
    • No > Go to No Power
  • Check for suction in suction pathway on foot by placing your hand in front of it

    • Is there suction?
    • Yes > Great! Glad we could get you back to cleaning!
    • No/Low Suction > Turn off machine pressing the power button > Go to No Suction Dirty Water Tank
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