My CrossWave® / CrossWave® Pet Pro has a Loud Noise | Support

June 7, 2024
Bissell

If CrossWave is making a loud noise, follow these steps to resolve:

  • When reclined, the brush will spin – this sound is normal

    • The CrossWave can operate up to 80 decibels with both the brush and vacuum motor on
  • When dirty tank is full, the float inside will activate and the motor pitch will change

    • This sound is normal and the dirty water tank should be emptied
    • While emptying the dirty water tank, rinse and manually move the float up and down to ensure it moves freely
      • Re-insert the filter completely in place
    • With the machine turned off and unplugged, check to see if the front nozzle and brush roll are installed properly on the foot
      • Spin brush roll by hand to verify smooth motion
  • Has this resolved the issue?

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