My DigiPro® Bagged Canister Vacuum has no suction | Support

• Test for suction at the intake with hose disconnected

  • If there is suction,
    • Verify the Suction Control Switch on the hose is in closed position

    • • *     * Inspect the hose for clogs

    • Disconnect hose from machine and the attachment
    • Carefully insert a broomstick or long narrow object to remove obstruction
    • Examine the wand for clogs
    • Ensure brush is turning

    • • *       * If not turning, see [Brush Is Not Turning](https://support.bissell.com/app/answers/detail/a_id/2458) troubleshooting

  • If no there is no suction,
    • Verify the Variable Power Control switch on the machine is set for maximum suction
    • Check bag and replace if full

    • • *       * Ensure the closure tab on the dust bag is properly folded back

    • Inspect the filters
    • Pre-motor filter
      • Pull up on the vacuum bag compartment release lever to open the canister
      • The pre-motor filter is behind the vacuum bag
      • Slide the filter out of the attachment channel

      • •     *         * Wash in warm water with mild detergent

      • Allow filter to completely air dry (24-48 hours) before reinstalling
        • If filter is torn, a replacement will need to be ordered
      • Install filter
        • Slide into attachment channel
        • Press down to secure
        • Close canister
    • Canister filter and post-motor filter
      • Located in the canister of your machine
      • Pull up on the vacuum bag compartment release lever to open canister
      • Canister filter is at the top and features a locking tab
        • Lift up on the tab and lift out the filter

        • •       *         * Below the canister filter is the post-motor filter

      • Clean filters with warm water and a mild detergent
      • Allow filters to completely air dry (24-48 hours) before reinstalling
        • If either filter is torn, a replacement will need to be ordered
      • Reinstall filters
        • Press down on the canister filter locking tab
          • The filter should snap into place
        • Close canister and try machine again

If still no suction, please visit a BISSELL Authorized Service Center or Contact Us

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