Donerton Q20 Waterproof Wireless Sports Headphones Instruction Manual
- June 11, 2024
- Donerton
Table of Contents
Donerton Q20 Waterproof Wireless Sports Headphones
Sketch map of the product
Sketch map of wearing
Turn it on and off
- When using it for the first time, please take the headphone out of the charging box and tear off the protective film. When putting the earphone back in the charging compartment, the earphone will start charging and shut down automatically. When the headset is taken out of the charging compartment, the headset will automatically turn on.
- Pressing and holding the multifunction for 2 seconds will turn on the headset. If you press and hold the multifunction key for 3 seconds, it will turn off.
Wearing Steps
- Open the ear hang.
- Adjust the headset to the correct and comfortable position.
The Way to pair
Pair with smartphones /tablets
- Press mfb (multi-function button) continuously for 2 seconds to turn on, then turn on until the blue light can be seen.
- The headset flashes red and blue alternately (pairing mode)
- Turn on the settings of the phone/tablet — Bluetooth — turn on Bluetooth — search —Power Q20 Pro — pairing/connection — play music.
The way to pair it with a computer/Laptop
Pair with Echo do Turn on the computer settings—devices-Bluetooth and other devices—turn on Bluetooth—add Bluetooth or other devices—search for Bluetooth devices—Power Q20 Pro-pairing / connection —play music.
Note: If the computer does not have Bluetooth, please insert the Bluetooth adapter. Download the Bluetooth driver and then use it normally.
Pair with Echo do
Open Alexa app–settings–add new devices–Bluetooth–new pairing–search devices–Power Q20 Pro–pairing/connection —play music.
How to reset it?
- If put the headset in the charging compartment, it will automatically shut down and start charging.
- If remove the headset, it will automatically turn on, and the reset is complete.
How to charge the headset?
- Put the headset in the charging compartment, it will automatically shut down and start charging. If the charging compartment lights up green, the charging compartment is charging the headset.
- When the headset is fully charged, the red light on the headset will go out.
Charge the charging compartment
- Please use the mobile phone adapter to charge the charging compartment, you can also use the computer USB cable or other USB interface charger for charging.
- The green flashes to indicate that the charging compartment is being charged.
The Operation of Multi-function Button
| The Function | The Operation. |
|---|
Turn On
| 1. Take out the headset from the charging compartment, the headset will automatically turn on.
2. Press any one of the multi-function buttons on the left and right sides for 2 seconds and the power will automatically turn on, then you will hear a prompt tone for booting.
Turn Off
|
1. Put the headset in the charging compartment, the headset will turn off automatically. 2. Press any one of the multi-function buttons on the left and right sides for 4 seconds and the power will automatically turn off, then you will hear a shutdown prompt tone.
Reject| Double-click any one of the multi-function buttons on the left and right.
Answer/ Hang Up
|
If there is a call, press any one of the multi-function buttons on the left and right, and the call is answered; press again, and the call hangs up.
Play Music/Stop| Press any one of the multifunction buttons on the left and
right.
Previous Song/Volume +| The long press for 2 seconds is the previous song, and
the short press for volume “+”
Next Song/Volume –| Long press for 2 seconds is the next song, short press for
volume “-“
Voice Assistant
| In standby status, press any one of the left and right multi-function buttons for 2 seconds to start the Siri voice assistant.
Specification
| Version | V5.1 |
|---|---|
| Support Bluetooth | A2DP.AVRCP.HFP.HSP.EDR |
| Communication Distance | ≥10m |
| Frequency Band | 2.402GHz-2.480GHz |
| Electrical Impedance | 162Ω±15% |
| Standby Time | 250 Hours |
| Calling Time | 10 Hours |
| Music Playing Time | 10 Hours |
| Headphone Battery Capacity | 100mAh |
| Charging Compartment Battery Capacity | 950mAh |
| Headphone Charging Time | 1 Hour |
| Charging Time of Charging Compartment | 1-2 Hour |
Waterproof specifications
Life waterproof (Sweating, raining, washing face, showering, etc., swimming in the water, etc. Are expected)
- Please note that the Bluetooth signal of the mobile phone cannot be transmitted in water.
The mobile phone transmission distance is shown
Notices
- Please do not disassemble/reassemble the product to avoid malfunction or fire.
- Please avoid contact with corrosive liquids to avoid damaging the product.
- Do not put it under extreme temperatures, such as below 10 degrees Celsius or above 60 degrees Celsius. Keep away from children or pets.
- Do not let the headset touch sharp objects, otherwise, it will be scratched easily.
- Please do not use the product in thunderstorm weather to avoid damage or electric shock.
- If you do not use it for more than 1 month, please charge and maintain it regularly for safe operation. Because the Bluetooth headset signal cannot be transmitted in water, swimming, and diving will cause the signal to be disconnected or interrupted.
Why can’t I search for Bluetooth? Why can’t I connect Bluetooth?
- The distance of Bluetooth is 10m, please make sure there are no obstacles. Besides, the phone needs to be close to the headset.
- If any other mobile phone or device has been connected to the headset, please unpair it first.
- Please restart the Bluetooth device and try to reset the headset.
Why is there no sound from the headset? Or why is the concert disconnected?
Please check the mobile phone network is normally working, the network speed is not slow, and the music is being loaded. Please check whether your phone is connected to two audio devices at the same time. Press and hold the multifunction key twice to exit the connection. The distance of Bluetooth is 10m, please make sure there are no obstacles. Besides, the phone needs to be close to the headset. If the surrounding environment is interfered with or the magnetic field is too strong, Bluetooth signal transmission will be affected. Open the interface of the phone’s Bluetooth, click on contact pairing, delete the pairing record, search for Bluetooth, and pair again. You can restart the phone or reset the headset.
What should I do if there is no sound in my left or right earphones?
Reset the headset first, restart the phone, delete the connection history, search, and then pair again. If it still doesn’t work, follow these steps:
- Take out two headphones from the charging compartment, and press and hold the multifunction button for 4 seconds.
- Press and hold the multifunction keys of the two headphones for 5 seconds until the red and blue lights flash alternately and then release.
- Double-click the multifunction key on the right ear, and wait for 3-5 seconds, the headset will automatically connect. When the blue light of the other headset flashes slowly, it means that the two headsets are successfully paired.
- The red and blue lights of the other headset flash alternately, which means they enter the pairing state and are requesting pairing with the mobile phone.
- Delete the connection record, check, and then re-pair.
Why does the headset turn off automatically?
Make sure that the headset has enough power. In addition, the headset will automatically disconnect the Bluetooth connection for 10 minutes, put the headset back into the charging compartment, and press and hold the multi- function key for 2 seconds to turn on the headset.
Why can’t charge the charging compartment?
- Make sure that the charging cable or mobile phone charger is in good condition and connected properly.
- Poor contact is possible. Use your fingers to press the left and right earphones, and fully connect the charging contacts of the left and right earphones to the charging case.
- The charging contacts of the left and right earphones may be dirty, dusty, or sweaty. When putting back the charging case for charging, please wipe it with alcohol or a cloth.
- Please wipe off the sweat and put it back in the charging box for charging, the indicator light will lights up.
- If you hear “Battery Low”, please charge the headset. When the LED display number of the charging box reaches “10”, please charge the charging box. Be careful not to exhaust the power in the headphones and charging case, because that may shorten the life of the built-in lithium battery.
High-quality headphones, in order to extend the service life, please refer to the following instructions:
- Please keep this product away from high temperatures, high humidity, and corrosive environment.
- Please prevent this product from being hit, dropped, bent, soaked, etc.
- Please do not disassemble the earphone or the charging stand.
- Please do not allow this product to be overcharged all the time, this will reduce the service life.
- If it causes any discomfort or pain, please stop using this product outright.
- Please use a DC 5V-1A adapter certified by a regulated manufacturer. Repeated charging and discharging of the headset will cause the battery performance to decrease over time, which is normal for all rechargeable electronic products.
Package list
- Bluetooth headset*2
- Charging stand*1
- USB charging line*1
- Additional ear caps*2
- The manual*1
- The cloth of wiping*1
Notice:
If you encounter any problems not listed above, please contact us by email,
and we will reply within 24 hours.
Email: [email protected]
FREQUENTLY ASKED QUESTIONS
How do I turn on and off the Donerton Q20 headphones?
To turn on the headphones, take them out of the charging box or press and hold the multifunction button for 2 seconds. To turn them off, put them back in the charging box or press and hold the multifunction button for 3 seconds.
How do I pair the Donerton Q20 headphones with my smartphone or tablet?
Press and hold the multifunction button for 2 seconds to turn on the headphones and put them in pairing mode (flashing red and blue). Then, turn on Bluetooth on your device, search for available devices, select “Power Q20 Pro,” and connect.
Can I pair the Donerton Q20 headphones with my computer or laptop?
Yes, you can. Turn on Bluetooth on your computer, search for available devices, select “Power Q20 Pro,” and connect.
How do I reset the Donerton Q20 headphones?
To reset the headphones, put them back in the charging box and take them out again. They will automatically turn on, and the reset is complete.
How do I charge the Donerton Q20 headphones?
Put the headphones in the charging box, and they will automatically start charging. When the red light on the headphones goes out, they are fully charged.
How do I charge the charging box?
Use a mobile phone adapter or other USB interface charger to charge the charging box. The green light will flash to indicate that it is charging.
What is the Bluetooth version of the Donerton Q20 headphones?
The Bluetooth version is V5.1.
What is the communication distance of the Donerton Q20 headphones?
The communication distance is at least 10 meters.
Are the Donerton Q20 headphones waterproof?
Yes, they are life waterproof, which means they can withstand sweating, raining, washing your face, and showering. However, they cannot be used for swimming or diving.
How do I fix connectivity issues with the Donerton Q20 headphones?
Make sure your device is close to the headphones, there are no obstacles, and the headphones have enough power. If necessary, unpair any other devices that may be connected to the headphones, restart Bluetooth on your device, and reset the headphones.
How do I clean the Donerton Q20 headphones?
Use a cloth or alcohol to wipe the charging contacts and earbuds. Do not let them touch corrosive liquids or sharp objects.
What is included in the package of the Donerton Q20 headphones?
The package includes two Bluetooth headphones, a charging stand, a USB charging cable, additional ear caps, a manual, and a cloth for wiping.