Shark WANDVAC Cordless Handheld Vacuum Instructions

June 7, 2024
Shark

Shark WANDVAC Cordless Handheld Vacuum

WANDVACTM SYSTEM
Cordless Handheld Vacuum
WV361UK/WV362UK Series
INSTRUCTIONS

THANK YOU
for purchasing the Shark® Cordless Handheld Vacuum

TIP: You can find the model and serial numbers on the QR code label which is located on the bottom of the dust cup

To benefit from your product’s extended guarantee, simply register your purchase at:
Sharkcleancouk/register-guarantee/
0800 862 0453
Scan QR code using mobile device
Please note, products purchased directly from Shark® are automatically registered
RECORD THIS INFORMATION Model Number: Date of Purchase (Keep receipt): Store of Purchase:
TECHNICAL SPECIFICATIONS Voltage: 111v

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This instruction manual is designed to help you get a complete understanding of your new Shark® Vacuum
If you have any questions, please call the Customer Service line on 0800 862 0453

This marking indicates that this product should not be disposed with other household wastes throughout the EU To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources To return your used device, please use the return and collection systems or contact the retailer where this product was purchased They can take this product for environmentally safe recycling

IMPORTANT SAFETY INSTRUCTIONS

FOR HOUSEHOLD USE ONLY · PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM. To reduce the risk of shock and unintended operation, turn off power and remove the ION Power Pack battery before servicing. NOTE: If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres.

WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

  1. This vacuum consists of a motorised nozzle, wand, and handheld vacuum These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user

  2. Before each use, carefully inspect all parts for any damage If a part is damaged, discontinue use

  3. Use only identical replacement parts

  4. This vacuum contains no serviceable parts

  5. Use only as described in this manual DO NOT use the vacuum for any purpose other than those described in this manual

  6. With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids

  7. DO NOT allow the appliance to be used by children Keep the appliance and its cord out of reach of children Do not allow to be used as a toy Close supervision is necessary when used near children
    GENERAL USE

  8. This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Cleaning and user maintenance shall not be done by children

  9. Always turn off the vacuum before connecting or disconnecting any current carrying hoses, motorised nozzles, chargers, batteries, or other electrical or mechanical parts

  10. DO NOT handle plug or vacuum with wet hands

  11. DO NOT use without dust cup, filters, and brush-roll in place

  12. Only use Shark® branded filters and accessories Damage caused by nonShark filters and accessories may not be covered by the warranty

  13. DO NOT put any objects into nozzle or accessory openings DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow

  14. DO NOT use if nozzle or accessory airflow is restricted If the air paths or the motorised floor nozzle become blocked, turn the vacuum off Remove all obstructions before you turn on the unit again

  15. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing

  16. DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water

  17. Use extra care when cleaning on stairs

  18. DO NOT leave the vacuum unattended while powered on

  19. When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibres

  20. If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres

  21. DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (including drywall, fireplace ash, or embers) DO NOT use as an attachment to power tools for dust collection e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter fluid, petrol, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

  22. DO NOT use in the following areas: a) Poorly lit areas b) Wet or damp surfaces c) Outdoor areas d) Spaces that are enclosed and may contain explosive or toxic fumes or vapours (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

  23. Turn off the vacuum before plugging in or unplugging the charger

  24. Turn off the vacuum before any adjustment, cleaning, maintenance or troubleshooting

  25. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibres, or string wrapped around the brush-roll

  26. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts

  27. DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual DO NOT use the battery or vacuum if it has been modified or damaged Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury

  28. Turn off all controls before unplugging

  29. Always turn off this appliance before connecting or disconnecting motorised nozzle or hand tool
    BATTERY PACK

  30. The battery is the power source for the vacuum Carefully read and follow all charging instructions

  31. To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum DO NOT carry the appliance with your finger on the power switch

  32. Use only Dongguan DongKun Power Technology Co LTD charger DK12-133090A-B or E-TEK ZD012A133090BS Use of an incorrect charger may result in no charging, and/ or unsafe conditions Use only Shark® battery XSBT330EU

  33. Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws Shorting the battery terminals increases the risk of fire or burns

  34. If the battery is damaged, liquid may be ejected from the battery Avoid contact with this liquid, as it may cause irritation or burns If contact occurs, flush with water If liquid comes into contact with eyes, seek medical help

  35. Battery should not be stored at temperatures below 374°F (3°C) or above 104°F (40°C) to maintain long-term battery life

  36. DO NOT charge battery at temperatures below 40°F (5°C) or above 104°F (40°C)

  37. Store the appliance indoors DO NOT use or store it below 374°F (3°C) Ensure the appliance is at room temperature before operating

  38. DO NOT expose the battery to fire or temperatures above 265°F (130°C) as this may cause an explosion

SAVE THESE INSTRUCTIONS

ASSEMBLY
  1. Insert Wand into Nozzle.

  2. Insert Handheld Vacuum into wand.
    For proper operation, ensure all components are completely connected and clicked into place.

  3. Make sure the Dock Plate is facing upright. Slide the Charging Post into the slot on the back of the dock until it clicks into place.

  4. Place the dock on the floor near a power socket. Plug the Wall Charger into the socket, then connect the cord to the port on the back of the charging post.

  5. Store Duster Crevice on the mount on the dock plate.

handle installation parts space
spare

NOTE: Once the charging post is installed, it can’t be removed.

LI-ION BATTERY

Prior to first use, charge the battery completely. A full charge takes approximately 3 hours.

RUNTIMES PER FULLY CHARGED BATTERY

Visit Sharkclean.co.uk online or review the included Quick Start Guide.

LED BATTERY POWER AND CHARGING INDICATORS

charging indicator charging

RECYCLING THE LI-ION BATTERY

This product uses a Li-ion rechargeable and recyclable battery. When the battery no longer holds a charge, it should be removed from the vacuum and recycled. DO NOT incinerate or compost the battery. When your Lithium ION Power Pack Battery needs to be replaced, dispose of it or recycle it in accordance with local regulations. In some areas, it is illegal to place spent lithium-ion batteries in the bin or in a municipal solid waste stream. Return spent power packs to an authorised recycling center or to retailer for recycling. Contact your local recycling center for information on where to drop off the spent power pack.

NOTE: A complete charge takes approximately 3 hours. The Li-ion battery will naturally decrease in capacity over time from the 100% capacity of a new battery.

CHARGING AND STORAGE

charger
Plug the Charger into a wall outlet.

battery
To remove the battery from the hand vac or
the charging post, press the release tabs on the
battery cap and slide out the battery. To reinstall,
slide the battery into the compartment in the
handle unit it clicks, or into, or into the slot in the
dock charging post.

CONTROLS

power

Press the On/Off button on the handle to turn
on ION power. To turn off power, press the
button again.

boost mode

For an added boost in power, press and hold the
Button at the base of the handle of the handheld
vacuum. The Boost light will turn white in this
mode. Release the button to return to standard
power.

OPTION 1 ­ IN CHARGING DOCK
When the dock is assembled and plugged in, charge the unit by placing it on the dock plate, with the hook on the back of the wand over the charging post. Make sure the contacts on the wand are aligned with the contacts on the charging post.
When docked properly, the charging lights on the handheld vacuum will blink, indicating that charging has begun. When charging is complete, all three indicator lights will illuminate steadily.

OPTION 2 ­ CHARGING HANDHELD VACUUM To charge the handheld vacuum alone without the dock, unplug the charger cord from the dock and connect it directly to the port on the handheld vacuum, near the nozzle opening.

NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 3 hours). Leaving the unit plugged in will not damage battery life..

CLEANING MODES

upright wand

To clean floors, place foot on floor nozzle and tilt
handheld vacuum back.

NOTE: To remove accessories from the handvac, press
the two release tabs on the side of the unit.

handle floor

To detach the handheld vacuum from the wand,
press the buttons on both sides of the handle, and
lift the handheld vacuum off the wand.
To reattach the handheld vacuum to the wand,
align the nozzle over the top of the wand and slide
it on until it clicks into place.

handheld vacuum
Attach desired accessory to handheld vacuum.
Press buttons on both sides of the handle to
remove accessory

wand button
For more reach to clean above-floor areas, detach
the floor nozzle from the wand. Step on the floor
nozzle, and press the nozzle release button at the
bottom of the wand. Lift the wand to remove it.
To reattach the wand, align it over the nozzle neck,
then slide it on until it clicks into place.

NOTE: All accessories are compatible with both the wand and the handheld vacuum.

MAINTAINING YOUR VACUUM EMPTYING THE DUST CUP

release button
1. With the power off, slide the release button
forward, and the dust cup will swing open. Tap
the filter screen lightly to knock off dust and
debris.

dust screen
2. Wipe dust screen lightly with cloth to remove
dust and dirt.

CLEANING THE DUST CUP AND FILTER

filter housing

  1. With the dust cup open and the power off, press the
    filter release latch on the bottom of the handle and
    pull out the filter housing.

  2. Press the tabs on both sides of the filter housing
    and pull out the filter. To clean the dust cup and
    filter, rinse them with lukewarm water only. Allow
    all parts to air-dry completely. To reinstall the filter,
    slide it back into the housing and press into place.

NOTE: Do not wash any parts or accessories in a dishwasher

MAINTAINING YOUR VACUUM

CLEANING THE DUST CUP AND FILTER

deep clean

1. To deep clean the dust cup and cyclone, use gentle force to push the filter housing away from the dust cup until the parts are separated at a 90 degree angle, as shown above. Locate the wire handle on the cyclone frame and use this to pull the cyclone frame out of the dust cup.
Rinse or wipe clean the exposed dust cup and let air-dry for 24 hours.

2. When the dust cup is completely dry, put the cyclone frame back into place, making sure the wire handle is tucked away before reassembling the handvac. Use gentle force to reduce the 90 degree angle between the filter housing and the dustcup. Reassemble the dust cup and filter housing with a click back in place inside the handvac body.

CLEANING FLOOR NOZZLE

If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.

  1. Turn off the vacuum.

  2. Press the nozzle release button to detach the
    nozzle from the wand.

  3. Using a coin, turn the four locks
    counterclockwise to open, then lift off the cover and tilt back the neck of the nozzle.

  4. Clear any blockages and remove any debris from the brush roll and floor nozzle.

  5. Replace the cover by sliding the tabs into the slots. Press down firmly on all sides. Turn locks clockwise to close, until they click into place.

MAINTAINING YOUR VACUUM CHECKING FOR BLOCKAGES

Checking for Blockages in the Handheld Vacuum:

  1. Turn off vacuum.
  2. Remove the handheld vacuum from the wand.
  3. Check all intake openings to the dust cup and remove any
    debris or blockages.

blockages

Checking for Blockages in the Wand:
  1. Turn off vacuum.
  2. Detach the handheld vacuum and floor nozzle from the wand.
  3. Check both ends of the wand for blockages and debris.
  4. Clear away any debris or blockages.

wand blockages

Checking for Blockages in the Floor Nozzle:
  1. Turn off vacuum.
  2. Detach the wand.
  3. Use the edge of a coin to open the four locks on the bottom of the floor nozzle.
  4. Remove the cover and tilt back the neck of the floor nozzle.
  5. Check the opening and remove any debris or blockages.
  6. Replace cover by firmly pressing down on all sides and turning the locks clockwise to close.

blockage nozzle

MAINTAINING YOUR VACUUM

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove the battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is solid yellow. (Refer to Checking for Blockages section for more information.)

  • Dust cup may be full; empty dust cup.

  • Check floor nozzle for blockages; clear blockages if required.

  • Remove any string, carpet fibres, or hair that may be wrapped around the brushroll.

  • Check connection between hand vacuum and wand for blockages; clear blockages if required.

  • Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
    filters before reinstalling them. Vacuum lifts area rugs.

  • Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with delicately
    sewn edges.

  • Turn off the unit to disengage from the carpet, then restart.

My vacuum’s brush roll doesn’t spin..

  • Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure
    the handheld vacuum is tilted back far enough for the brush roll to engage while in use.
Vacuum turns off on its own.

There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If vacuum turns off on its own, perform the following steps:

  1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed,
    make sure vacuum power is off before plugging in the charger.

  2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).

  3. Check wand, accessories, and inlet openings and remove any blockages.

  4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.

  5. Press the On/Off switch to restart the vacuum.

Battery Indicator Lights on hand vacuum are flashing.
  • Bottom LED is solid yellow (Fig. A): Nozzle clog. (See the Maintaining Your Vacuum section.)
  • Top LED is flashing (Fig. B): Battery needs to be charged.

Contact Customer Service at 0800 862 0453 or Sharkclean.co.uk if you experience any of the indications listed below:

  • Top two LEDs are flashing (Fig. C): Overcurrent or short.
  • Top and bottom LEDs are flashing (Fig. D): Motor is overheating.
  • Middle LED is flashing (Fig. E): Overspeed.
  • Bottom LED is flashing (Fig. F): Communication.
  • Bottom LED blinking yellow (Fig. G): There may be an electrical problem with the nozzle.

hand vacuum

NOTE: If vacuum still does not operate properly, contact Customer Service at 0800 862 0453 or Sharkclean.co.uk.

A Battery
B Crevice Tool
C Multi Surface Tool

accessories

ADDITIONAL ACCESSORIES

D Motorised Pet Tool
E Second Battery (included with some models)

NOTE: Not all accessories come with all units. Please see the Quick Start Guide for your unit’s configuration. To order additional accessories, visit Sharkclean.co.uk.

TWO-YEAR LIMITED GUARANTEE

When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are so confident about the quality of our products that we give you an additional manufacturer’s guarantee of up to two years (1 year as standard plus 1 year when you register). These terms and conditions relate to our manufacturer’s guarantee only – your statutory rights are unaffected.
Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862 0453) is open from 9.00am to 6.00pm Monday – Friday. It’s free to call, and you’ll be put straight through to a Shark® representative. You’ll also find online support at www.Sharkclean.eu/uk.
How do I register my extended Shark® guarantee? You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine: · Model Number · Serial Number (only if available) · Date you received the machine (from your in-store receipt or delivery note)
To register online, please visit www.Sharkclean.eu/uk/register-guarantee. Products purchased directly from Shark are automatically registered.
IMPORTANT · The manufacturer’s guarantee covers your product for 12 months (or for 2 years, if registered) starting on the
date of delivery. · Please keep your receipt at all times. Should you need to use your guarantee (standard 1 year or further 1 year
extended) we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.
How long are new Shark® machines guaranteed for? Our confidence in our design and quality control means that your new Shark® vacuum cleaner is guaranteed for a total of two years (12 months plus an extended guarantee of 1 year).
What is covered by the free Shark® guarantee? Repair or replacement of your Shark® machine (at Shark’s discretion to decide whether to replace or repair) including all parts and labour. A Shark® guarantee is in addition to your legal rights as a consumer. What is not covered by the free Shark® guarantee?

  1. Blockages – for details of how to unblock your vacuum cleaner, please refer to the Instructions. 2. Normal wear and tear of parts which require regular maintenance and/or replacement to ensure the proper
    functioning of your unit. 3. Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or handling of
    the vacuum cleaner which is not in accordance with the Shark® Instructions supplied with your machine. 4. Use of the vacuum cleaner for anything other than normal domestic household purposes. 5. Use of parts not assembled or installed in accordance with the operating instructions. 6. Use of parts and accessories which are not Shark® spares. 7. Faulty installation (except where installed by Shark®).
    Where can I buy genuine Shark® spares and accessories? Shark® spares and accessories are developed by the same engineers who developed your Shark® vacuum. You’ll find a full range of Shark® spares, replacement parts and accessories for all Shark® machines at www.Sharkclean.eu. Please remember that using non-Shark® spares may invalidate your manufacturer’s guarantee. However, your statutory rights are unaffected.

Euro-Pro Europe Limited 3150 Century Way Thorpe Park Leeds LS15 8ZB 0800 862 0453 sharkclean.co.uk
Illustrations may differ from actual product We are constantly striving to improve our products; therefore the specifications contained here in are subject to change without notice
© 2020 Shark Ninja Operating LLC SHARK is a registered trademark of SharkNinja Operating LLC
WANDVAC is trademark of SharkNinja Operating LLC
WV361UKWV362UK SeriesIBMP201125Mv2 PRINTED IN CHINA

@Sharkcleaninguk @Sharkcleanuk @Sharkcleanuk

References

Read User Manual Online (PDF format)

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