ETEKCITY ESF24 Smart Fitness Scale User Manual

Smart Fitness Scale
Model: ESF24 Series
User Manual

Questions or Concerns?
Mon – Fri, 9:00 am – 5:00 pm PST/PDT
support@etekcity.com • 855-686-3835

Package Contents

1 × Smart Fitness Scale
3 × 1.5V AAA Batteries (Pre-Installed)
1 × Quick Start Guide

Specifications

READ AND SAVE THESE INSTRUCTIONS

Safety Information

Please read and follow all instructions and safety guidelines in this manual.
Medical

• This scale should not be used to diagnose or treat any medical condition.
• Scale data should not be used as a substitute for medical advice from a healthcare professional.
• This scale uses a harmless electrical current to measure body fat. Consult a healthcare professional before using the smart scale if you use medical electronic equipment such as a pacemaker.

General Use

• Check the scale before using it. Do not use the scale if it is damaged in any way.
• Do not strike or hit the scale. Do not use the scale if the glass is cracked or broken. Due to the nature of tempered glass, the glass will shatter if there is even a slight crack. If you see a crack, contact Customer Support immediately (page 24).
• The glass platform is slippery when wet. Always make sure the platform and your feet are dry before stepping on for measurement.
• Place the scale on a hard, flat surface to avoid tipping.
• To weigh safely and accurately, stand with your feet shoulder-width apart while on the scale. Do not stand on the edge of the scale or jump on the scale
• Avoid standing on the scale for a long period of time, or when you are not weighing yourself.
• Do not overload the scale. The maximum weight capacity is 180 kg / 28 st / 400 lb.
•  Keep the scale in a cool area with low humidity. Keep the scale away from heat sources, such as ovens or heaters. Avoid temperature fluctuations. Store the scale in a  horizontal position, not vertical.
• Handle with care. Not for commercial use. Household use only.

Batteries

• Do not mix new and old batteries.
•  If the scale is not in use for a long period of time, remove the batteries to extend the lifetime of the scale.

Function Diagram

A. Weighing Platform
B. Display
C. Anti-Skid Padding
D. Battery Compartment

Display Diagram

A. Weight Measurement
B. Bluetooth ® Icon
C. Weight Units

Before First Use

1. Open the battery compartment on the underside of the scale. Remove the included AAA batteries.
2. Remove the plastic insulator strip from the battery compartment.
3. Replace the batteries. Follow the guidelines in the battery compartment to match the + and – terminals.

VeSync App Setup

Note : Due to app updates and improvements, the VeSync app may be slightly different than shown in the manual. In case of any differences, follow the in-app instructions.

1. To download the VeSync app, scan the QR code or search “VeSync” in the Apple App Store ® or Google
   Play Store.
   Note:
   This scale uses the VeSync app, not the VeSyncFit app.
   For Android users, you may need to select “Allow” to use VeSync.
   http://barcode.vesync.com/?v=new-1-1

2. Open the sync app. If you already have an account, tap login. To create a new account, tap Sign Up.
   Note: You must create your own VeSync account to use third-party services and products. These will not work with a guest account. With a VeSync account, you can also allow your family and friends to use your smart fitness scale.

3.  Make sure the scale is fully charged.

4. Make sure your phone has Bluetooth ® turned on.

5. Tap + in the VeSync app and select your smart fitness scale.

6. Follow the in-app instructions to connect to your smart fitness scale.
   Note : You can change the name and icon at any time in the smart fitness scale settings.

Creating a User
If you are a new user, you will need to enter physical information before weighing yourself for the first time so the scale can calculate your body metrics. Follow the in-app instructions to create a user.
Note:

• Entering inaccurate information will make the scale’s measurements less accurate.
• If you don’t identify with the available gender options or are unsure, pick the option that you think best physically matches you. This choice is used for physical measurements, such as body fat percentages.

Using the Smart Scale

Note:

• To switch between pounds (lb), stone (st), and kilograms (kg), open the VeSync app and select the weight unit in the Device Settings menu.
• To see measurements besides weight, you must connect the scale to the VeSync app (see page 11).
• If you are pregnant, scale measurements will not be accurate.

1.  Place the scale on a hard, flat surface (not a carpet or mat). [Figure 1.1] Note: Placing on carpet may cause inaccurate measurements or tipping.

2. Make sure your feet are dry. Place bare feet on the scale’s conductive areas. Step onto the scale. The scale will automatically turn on and start measuring your weight.

3. Continue standing on the scale until the digits on the display flash 2 times, showing your final measurement. [Figure 1.2] If your smart scale is connected to the
   VeSync app, additional results (such as BMI, body fat, etc) will show in the app.

4. If you want to measure the weight of your baby or pet, you can click the “ ”(Expand) button in the lower right corner of the home page and click the “ ”(Baby Mode) button to enter the baby measurement mode and measure according to the prompts. In baby mode, the APP will only measure weight and BMI.

Maintenance

Calibrating the Smart Scale
If the scale has been moved or flipped upside down, it must be calibrated to ensure accurate results.

1. Place the scale on a hard, flat surface.
2. Step on the scale with 1 foot until digits appear on the display, then step off. [Figure 2.1]
3.  The scale will show “   ” while calibrating, then “ ” when calibration is complete. [Figure 2.2]

Cleaning the Smart Scale

• Use a slightly damp cloth to clean the surface of the scale, followed by a soft, dry cloth to wipe away any remaining moisture.
• Do not use chemical or abrasive cleaning agents to clean the scale.

Replacing the Batteries

The display will show “ ” When the batteries need to be replaced.

1. Open the battery compartment on the underside of the scale.
2. Remove the old batteries and dispose of them properly.
3.  Install 3 new 1.5V AAA batteries, making sure they are placed under the correct polarity.
4. Replace the battery compartment cover.

Note: The scale may need to be calibrated after replacing the batteries.

Common Display Codes

Troubleshooting

The scale doesn’t turn on.

• Check if the batteries are properly installed. If using the scale for the first time, remove the plastic insulator strip from the battery compartment.
  Information flashes on the display and then disappears.

• The batteries are low and may need to be replaced.
  The smart scale doesn’t connect with the VeSync app.

• Make sure your phone’s operating system is running on iOS 9.0+ or Android 5.0+.

• Close and relaunch the VeSync app. Make sure you’re using the latest version.

• Make sure your phone has Bluetooth turned on. For Android users, make sure your Location is turned on as well.

• Make sure your scale and phone are within 10 m / 30 ft of each other.

• Make sure the scale is not currently connected to any other phone or app.

• Try turning off any VPN apps.

My scale will only measure my weight, not my body fat or other metrics.

• Set up your smart scale in the VeSync app. Your weight will show on the scale display, and more results will show on the app.
• If you’re wearing shoes or socks, the scale cannot measure health metrics such as body fat. Step on the scale with bare feet. [Figure 3.1]
• Make sure to place your feet on the scale’s conductive areas. [Figure 3.2]

Note: If the scale has errors on the display, will not turn off automatically, or has a problem not listed here, try removing the batteries for 3 seconds, then replacing them.

If you still need help, please contact Customer Support (page 24).

IC Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science, and Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device.
Radiation Exposure Statement:
This equipment complies with IC RSS‐102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body.

Attributions
iOS is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
Apple App Store is a trademark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
The Bluetooth ® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Etekcity Corporation is under license. Other trademarks and trade names are those of their respective owners.

Warranty Information

For your own reference, we strongly recommend that you record your order ID and date of purchase.

TERMS & POLICY
Etekcity Corporation (“Etekcity”) warrants this product to the original purchaser to be free from defects in material and workmanship, under normal use and conditions, for a
period of 2 years from the date of original purchase.
Etekcity agrees, at our option during the warranty period, to repair any defect in material or workmanship or furnish an equal product in exchange without charge, subject to
verification of the defect or malfunction and proof of the date of purchase.

There is no other express warranty. This warranty does not apply:

• If the product has been modified from its original condition;
• If the product has not been used in accordance with directions and instructions in the user manual;
• To damages or defects caused by accident, abuse, misuse or improper or inadequate maintenance;
• To damages or defects caused by service or repair of the product performed by an unauthorized service provider or by anyone other than Etekcity;
• To damages or defects occurring during commercial use, rental use, or any use for which the product is not intended;
• To damages or defects exceeding the cost of the product.

Etekcity will not be liable for indirect, incidental, or consequential damages in connection with the use of the product covered by this warranty.
This warranty extends only to the original consumer purchaser of the product and is not transferable to any subsequent owner of the product regardless of whether the product
is transferred during the specified term of the warranty.

This warranty does not extend to products purchased from unauthorized sellers.
Etekcity’s warranty extends only to products purchased from authorized sellers that are subject to Etekcity’s quality controls and have agreed to follow its quality controls.
All implied warranties are limited to the period of this limited warranty.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If you discover that your product is defective within the specified warranty period, please contact Customer Support via support@etekcity.com. DO NOT dispose of your product before contacting us. Once our Customer Support Team has approved your request, please return the product with a copy of the invoice and order ID.
This warranty is made by:
Etekcity Corporation
1202 N. Miller St. Suite A
Anaheim, CA 92806
USA

Customer Support

If you have any questions or concerns about your new product, please contact our helpful Customer Support Team.
Etekcity Corporation
1202 N. Miller St., Suite A
Anaheim, CA 92806
USA
Email: support@etekcity.com
Toll-Free: 855-686-3835
Support Hours
Mon–Fri, 9:00 am–5:00 pm PST/PDT
*Please have your order invoice and order ID ready before contacting Customer Support.

Connect with us @Etekcity
Rejoignez-nous sur @Etekcity

01.00_D_21D30_ca 44

References

• Etekcity
• Vesync-Warranty Registration

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>