My OptiClean®/CleanView II®™ Multi Cyclonic Bagless Canister Vacuum has no suction | Support

• Detach hose from canister

  • Push release tab and pull hose out

  • Detach hose from extension wand by grasping each piece and pulling apart

    • Do the same to detach the foot

  • Press release button to take off dirt tank, then lift tank away from machine

  • With all pieces detached, inspect dirt flow openings for clogs

  • Insert broomstick through wand and hose to clean debris

    • Inspect hose for damage or cracks
    • If damaged, a replacement hose needs to be ordered

  • Reattach pieces by inserting into corresponding parts

    • If still no suction, continue troubleshooting

  • Check dirt tank

    • With dirt tank still removed, over trash bin, press empty latch on back of tank to empty debris
    • Snap bottom lid shut

  • Inspect pre-motor filter

    • Separate top handle from bottom tank by grasping carry handle and base of dirt tank
    • Twist the carry handle counterclockwise

  • Grasp filter handle and lift out of dirt tank

  • Rinse with warm water and allow filters to completely air dry (24-48 hours) before reinstalling

  • Disassemble the cyclone assembly

    • Remove cyclone from dirt tank

  • Separate inner and outer cyclone by twisting counterclockwise while grasping base of outer cyclone

  • Rinse inner and outer cyclone with warm water

  • Allow all pieces to completely air dry (24-48 hours) before reinstalling

  • To reassemble, align tabs on filter piece with their mating slots on the inner cyclone and twist clockwise

  • Do the same to connect inner and outer cyclone pieces

  • To reassemble twist filter handle clockwise to lock

  • Reinsert pieces into dirt tank

  • Filter should sit level

  • Filter will not sit level if tabs on front are not aligned

  • Inspect the post-motor filter

    • Open door on back of machine by pressing the release button

  • Remove the post-motor filter

  • Wash with warm water and mild detergent

  • Allow filter to completely air dry (24-48 hours) before reinstalling

  • Reattach top lid to dirt tank by aligning clear notch with slot on top lid

    • Clear notch should point toward unlocked
    • Twist clockwise to lock

  • Reattach dirt tank to canister, plug machine in, and turn on

    • If machine still has no or low suction, please visit a BISSELL Authorized Service Center or Contact Us

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