My MYair™ Pro Air Purifier is Not Blowing Air out of the Vent | Support

June 7, 2024
Bissell

Follow these steps to resolve:

  • Air inlet may be blocked

    • Machine should be at least 1 foot away from walls or furniture (air should be allowed to circulate freely)

    • Turn machine off and unplug

    • Remove the bottom cover – twist counter-clockwise to unlock

    • If the filter is in the plastic protective wrap, remove plastic and reinstall filter with BISSELL logo on top

    • Twist bottom cover clockwise to lock into place

  • Plug machine in and turn on > Push Fan Speed (+) button once to select High

    • Place hand over top of machine to check for airflow
  • If air is flowing but display lights are off > Machine is in Night Mode

    • Press Night Light button to activate lights
  • Has this resolved your issue?

    • Yes > Great, glad we could get you back to cleaning!
    • No > Contact Us
  • If there is no air flow (fan is not turning) and lights are ON

    • Turn machine off and unplug
    • Plug machine back in and turn on
    • Did this resolve your issue?
    • Yes > Great, glad we could get you back to cleaning!
    • No > Contact Us
  • If there is no air flow and lights are OFF

    • Turn machine off and unplug
    • Plug machine back in and turn on
    • Did this resolve your issue?
    • Yes > Great, glad we could get you back to cleaning!
    • No > Go to No Power
  • Recipient Email

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