My PowerForce® Helix™ Bagless Upright Vacuum Brush is not Turning | Support
- June 7, 2024
- Bissell
Table of Contents
If you’re experiencing issues in the Brush Area such as Brush Not Turning
follow these steps to resolve:
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Unplug machine
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Recline handle > Unscrew 5 Phillips head screws to remove Brush Access Plate
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Grasp Brush on both ends and lift Brush out
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Remove screw securing the Lower Hose
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Push a broomstick through Hose toward Brush area to clear Lower Hose & Brush area of all debris
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Inspect Lower Hose, Belt and Brush Access Plate for damage
- If damaged > Replace the damaged part > Go to Parts & Supplies
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Stand Brush on a flat surface
- Hold the top with one hand > Spin/flick the brush with your other hand > It should spin freely – (several times with one flick)
- If Brush does not spin freely > Replace Brush > Go to Parts & Supplies
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Reattach Belt by looping it onto motor shaft, then around Brush
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Stretch Belt until the Brush is secure
- Rotate Brush several times to align Belt correctly
- Reinstall Brush Access Plate and screws
- Reattach Lower Hose, secure the screw
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Has this resolved the issue?
- Yes > Great! Glad we can get you back to cleaning
- No > Visit a BISSELL Authorized Service Center or Contact Us
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