prorelax TENS + EMS Super Duo Plus Instruction Manual

TENS + EMS
SUPER DUOplus OPERATING INSTRUCTION

Read these instructions for use carefully and keep them for later use, be sure to make them accessible to other users and observe the information they contain.

Signs and symbols

| WARNING
Warning instruction indicating a risk of injury or damage to health
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| IMPORTANT
Safety note indicating possible damage to the device/accessor
| Note
Note on important information
| Observe the instructions for use
| Protected against ingress of solid foreign objects greater than
12.5 mm in diameter. Protected against drops of water falling at up to 15° from vertical.
| Serial number
| Application part, type BF
| Disposal in accordance with the Waste Electrical and Electronic Equipment EC Directive – WEEE
| The CE labeling certifies that the product complies with the essential requirements of Directive 93/42/EEC on medical products.
| Manufacturer
| The manufacturer wants to signal that it complies with the regulations of the Packaging Ordinance.

Signs and symbols

Package Content

1. TENS+EMS SUPER DUO PLUS
2. Self Adhesive Electrodes, Size: 50x50mm, 4 pcs/bag
3. 3 AAA batteries
4. 2 lead wires (Electrodes)
5. 1 storage bag
6. 1 Clip holder
7. 2 large butterfly electrode pads
8. 2 lead wires (large electrodes)
9. 1 therapy belt
10. 1 arm sleeve

Getting to know your device

What is a TENS+EMS SuperDuoPlus unit and what can it do?
EMS/TENS units fall into the electrostimulation device category. They provide three basic functions suitable for combined operation:

1. Electrical stimulation of nerve tracts (TENS)
2. Electrical stimulation of muscle tissue (EMS)
3. A massage effect triggered by electrical signals

The unit also features two independent stimulation channels and four self- adhesive electrodes. It offers a wide range of functions for increasing general well-being, pain relief, maintaining physical fitness, relaxation, muscle revitalization, and combating tiredness. For these purposes, you can either choose from pre-set programs or specify your own to suit your individual needs.

The principle of electrostimulation devices is based on the imitation f impulses in our bodies that are transferred to nerve and muscle fibers using electrodes via our skin. The electrodes can be applied to many parts of the body; the electrical impulses are completely harmless and virtually painless. In certain applications, you will merely notice a slight tingling or vibrating sensation. The electrical impulses that are sent into the tissue influence the transmission of stimulation into nerves, nerve centers, and muscle groups in the application area.

Electrostimulation usually only has an effect after regular applications. With regard to muscles, electrostimulation does not replace regular training. However, it is a sensible, supplementary training element. TENS, or transcutaneous electrical nerve stimulation, relates to the electrical stimulation of the nerves via the skin. TENS is an effective non- pharmacological method of treating different types of pain that have a variety of causes. It has no side effects if administered correctly. The method has been clinically tested and approved and can be used for simple self-treatment. The pain-relieving or pain-suppressing effect is achieved by inhibiting the transference of pain to nerve fibers (caused mainly by high-frequency impulses) and by increasing the secretion of endorphins in the body. Their effect on the central nervous system reduces the sensation of pain. The method is scientifically substantiated and approved as a form of medical treatment. Any symptoms that could be relieved using TENS must be checked by your  GP. Your doctor will also give you instructions on how to carry out a TENS self- treatment regime.

TENS is clinically tested and approved to treat the following complaints:

• Back pain, particularly in the lumbar/cervical spine area
• Sore joints (e.g. knee, hip and shoulder joints)
• Neuralgia
• Menstrual cramps in women
• Pain resulting from injury to the musculoskeletal system
• Pain caused by circulatory disorders
• Chronic pain with various causes.

Electrical muscle stimulation (EMS) is a widespread and generally recognized method and has been used in sports medicine and rehabilitation for years.  In sports and fitness, EMS is used to complement conventional muscle training, to increase the performance of muscle groups and to adjust physical proportions to achieve the desired aesthetic results. There are two different types of EMS application: one is for targeted strengthening of the muscles (activating application), and the other is to achieve a relaxing, restful effect (relaxing application).

The activating application involves:

• Muscle training to increase endurance and/or
• Muscle training to support the strengthening of specific muscles or muscle groups, and to achieve the desired changes to physical proportions

The relaxing application involves:

• Muscle relaxation for easing muscle tension
• Improving symptoms of muscular fatigue
• Acceleration of muscle regeneration after high muscle performance (e.g. after a marathon)

Thanks to integrated massage technology, TENS+EMS SuperDuoPlus units are also able to relieve muscle tension and combat fatigue with a program based on the sensation and effects of a real massage. The positioning suggestions and program tables in these instructions for use allow you to quickly and simply determine the corresponding application (depending on the affected area of the body) and set the unit to achieve the desired effects. Thanks to the two separately adjustable channels, the TENS+EMS SuperDuoPlus unit offers you the advantage of being able to set the intensity of the impulses independently from each other for two treatment areas on the body, for example, to cover both sides of your body or to evenly stimulate larger areas of tissue. The option to individually set the intensity of each channel also enables you to treat two separate areas of the body simultaneously instead of having to treat the individual areas in turn, which saves your time.

Important notes
The device is not a substitute for medical consultation and treatment. Consult your doctor first if you are experiencing any pain or are suffering from an illness.

WARNING!
To avoid damage to health, we strongly advise against using the TENS+EMS SuperDuoPlus unit in the following situations:

• With implanted electrical devices (such as a pacemaker)
• In the case of metal implants
• If you use an insulin pump
• If you have a high temperature (e.g. > 39°C)
• If you have a known or acute cardiac arrhythmia, or disorders of the heart’s impulse and conduction system
• If you suffer from a seizure disorder (e.g. epilepsy)
• If you are pregnant
• If you have cancer
• After an operation, if strong muscle contractions could affect the healing process
• The device must never be used near to the heart. The stimulation electrodes must not be placed on any part of the front ribcage (where the ribs and breastbone are located), especially not on the two large pectorals. this can increase the risk of ventricular fibrillation and induce cardiac arrest.
• On the skeletal skull structure, or around the mouth, throat or larynx
• In the neck/carotid artery area
• In the genital area
• On acutely or chronically diseased (injured or irritated) skin (e.g. inflamed skin – whether painful or not, reddened skin, rashes, e.g. allergies,  burns, bruises, swellings, both open and healing wounds, and post-operative scars where the healing process could be affected)
• In humid environments (e.g. in the bathroom) / when bathing or showering
• Do not use after consuming alcohol
• If connected to a high-frequency surgical device
• In the case of acute or chronic diseases of the gastrointestinal tract
• The stimulation should not be applied above or through the head, directly onto the eyes, covering the mouth, to the front of the neck (especially not to the carotid artery), or with the electrode surfaces placed on the chest and upper back or across the heart.

Before using the device, consult your doctor if any of the following applies to you:

• Serious illnesses, in particular, if you suspect or have been diagnosed with high blood pressure, a blood coagulation disorder, propensity to thrombo-embolic conditions or recurrent malignant growths
• Any skin conditions
• Unexplained chronic pain in any part of the body
• Diabetes
• Any sensory impairment that reduces the feeling of pain (e.g. metabolic disorders)
• If you are receiving medical treatment
• In the event of complaints linked to stimulation treatment
• If you suffer from persistently irritated skin due to long-term stimulation at the same electrode site

IMPORTANT!
Only use TENS+EMS SuperDuoPlus units:

• On adults
• For the intended purpose and as specified in these instructions for use. Improper use can be dangerous.
• For external use
• With the original accessories supplied, which can be re-ordered. Failure to do so invalidates the warranty.

PRECAUTIONS:

• Always pull firmly on electrodes to remove them from the skin to prevent injuries in the unusual case of highly sensitive skin.
• Keep the device away from sources of heat and do not use it in close proximity (approx. 1 m) to shortwave or microwave devices (e.g. mobile phones), as doing so can result in unpleasant current peaks.
• Do not expose the device to direct sunlight or high temperatures.
• Protect the device from dust, dirt, and humidity.
• Never immerse the device in water or other liquids.
• The device is suitable for self-treatment.
• For hygiene reasons, the electrodes may only be used on one person.
• If the device does not work properly, or you feel unwell or experience pain, stop using it immediately.
• Switch off the unit or the respective channel first before removing or relocating electrodes to prevent unintentional stimulation.
• Do not modify electrodes (e.g. by cutting them). This increases the current intensity, which is potentially hazardous (max. recommended output value for the electrodes is 9 mA/cm², an effective current intensity beyond 2 mA/cm² requires increased awareness).
• Do not use the device whilst asleep, driving a vehicle or operating machinery.
• Do not use whilst undertaking any activity where an unexpected reaction (e.g. strong muscle contractions even at low intensity) could be dangerous.
• Ensure that no metallic objects (e.g. belt buckles or necklaces) come into contact with the electrodes during stimulation. If you are wearing jewelry or have piercings in the area to be treated (e.g. a navel piercing), these must be removed before using the device. Failure to do so could result in spot burns.
•  Keep the device away from children.
• Make sure not to confuse the electrode cables including contacts with your headphones or other devices and do not connect the electrodes to other devices.
• Do not use the device whilst using other devices that transmit electrical impulses into your body.
• Do not use in the vicinity of highly flammable substances, gases or explosives.
• Do not use rechargeable batteries and always use the same battery types.
• During the initial few minutes, use the device while sitting or lying down to minimize the risk of injuries as a consequence of isolated cases of vagal responses (feeling of faintness). If you feel faint, immediately switch off the device, lie down and support the legs in an elevated position  (approx. 5 -10 min).
• Treatment of the skin with moisturizing lotions or ointments beforehand is not recommended as this considerably increases the electrode wear and may cause unpleasant current peaks.
• This device is not intended for use by people with restricted physical, sensory (e.g. reduced sensitivity to pain) or mental skills or a lack of experience and/or lack of knowledge unless they are supervised by a person who is responsible for their safety or is instructed by such a person in how to use the device.
• If the adhesive capability of the adhesive electrodes decreases, please replace them immediately. Only use the device again with new adhesive electrodes. Otherwise, the unequal adhesion of the adhesive electrodes may lead to skin injuries. Replace the electrodes with new ones after having used them 20 times at the latest.

Damage

• If the device is damaged, do not use it and contact your retailer or the specified Customer Services address.
• In order to perform the effectiveness of function by the device, do not drop the device or disassemble the device.
• Check the device for signs of wear and tear or damage. If there are such signs of wear and tear or damage or if the device was used improperly, it must be returned to the manufacturer or retailer before further use.
• Switch the device off immediately if it is faulty or not working properly.
• Do not attempt to open and/or repair the device yourself. Repairs may only be carried out by Customer Services or authorized retailers. Failure to comply will result in the voiding of the warranty.
• The manufacturer is not liable for damage resulting from improper or careless use.

Notes on handling batteries

• If your skin or eyes come into contact with battery fluid, rinse the affected areas with water and seek medical assistance.
• Choking hazard! Small children may swallow and choke on batteries. Store the batteries out of the reach of small children.
• Observe the plus (+) and minus (-) polarity signs.
• If a battery has leaked, put on protective gloves and clean the battery compartment with a dry cloth.
• Protect batteries from excessive heat.
• Risk of explosion! Never throw batteries into a fire.
• Do not charge or short-circuit batteries.
• If the device is not to be used for a relatively long period, take the batteries out of the battery compartment.

About the device

8. Therapy time remaining

Step by step operation guide for training

PREPARING THE SKIN FOR RUNNING A SESSION

Proper preparation of the skin covered by the electrodes allows more stimulation to reach targeted tissues, prolongs electrode life, and reduces the risk of skin irritation. After connecting the lead wire(s) to the stimulator, use the following steps to prepare your skin at the electrode placement sites:

1. Determine the placement sites for the electrodes.

2. Wash the area with mild soap and water (do not use alcohol). Rinse and dry
   thoroughly.

3. Trim excess body hair from the area with scissors (do not shave).

4. Optionally, apply skin prep to the area to form a protective barrier on your skin. Apply, let dry, and apply electrode as directed. This will both reduce the chance of skin irritation and extend the life of your electrodes.

5. When removing electrodes, always remove by pulling in the direction of hair growth.

6. It may be helpful to apply skin lotion on the electrode placement area when not wearing electrodes.

Connecting the Cable to The Device

Connecting the lead wire to the electrodes before applying to the Skin.

Inserting/Changing the Batteries

1. Open the battery compartment at the back of the device by pushing the battery cover labelled “Open” downward (this area features raised marks for easy identification).
2. Insert 3 AAA (1.5 V) batteries in the battery compartment; make sure to match up the symbols (+/–).
3. Close the battery cover by carefully placing the stud into the slot in the rear area and sliding it upward, applying slight pressure.
4. Follow the same procedure when replacing the battery at a later date.

Note:
For important precautions regarding the batteries, please be informed:

• Always use only 3×1.5V(AAA) batteries.
• Keep away from children.
• Do not recharge.
• Do not short-circuit.
• Do not throw into a fire.
• Please recycle. Do not dispose of old batteries with your household waste; dispose of them safely at your recycling centre or business where the batteries were purchased.

Placement of the Electrode Pads for TENS
(Treatment of Pain)

Note:
You may need help placing the Electrode Pads onto hard to reach areas (lower & upper back)

| LOWER BACK
Place a pair of pads horizontally on each side of your back in the lower back area.
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| UPPER BACK
Place a pair of pads horizontally on each side of your back in the upper back area.
| BUTTOCK
Place the pads horizon-tally on the buttocks, halfway between the centre line and the side of your body.
| FRONT THIGHS
Place the pads on the buttocks horizontal, halfway between the center line and the side of your body.
| SHOULDER
Place one half of the pad on the top part of you shoulder and the other half on the side.
| BACK OF THIGHS
Place a pair of pads horizontally on each calf muscle. Do not place the pads too low on the leg, as this can lead to unpleasant contractions.
| CALF MUSCLES
Place a pair of pads horizontally on each calf muscle. Do not place the pads too low on the leg, as this lead to unpleasant contractions.

Note:

1. When stimulating the muscles of the arms or legs bear in mind that the muscles contraction may cause involuntary limb movement, which could cause injury to you or others. Always ensure the limb is secured to prevent movement.
2. Do not turn the unit on until all electrodes and lead wires are properly attached.

Placement of the Electrode Pads for EMS

1. Connecting the lead wire to the electrodes before applying them to the Skin. Use the large Electrode Pads for EMS.
2. The pad placement chart hereafter illustrates the correct placement of the pads for a selection of target muscles.

****

Note:

1. When stimulating the muscles of the arms or legs bear in mind that the muscle contraction may cause involuntary limb movement, which could cause injury to you or others. Always ensure the limb is secured to prevent move- meant.
2. Do not turn the unit on until all electrodes and lead wires are properly attached. Always start with a low-intensity level, increase gra dually. You  may use any of the modes for EMS

Turning On/ Off the Device

To Turn On/Off the device, press and hold the On/Off button for one (1) second to turn on the device.

1. The most recently selected treatment time and the program will display on the screen
2. The device turns off automatically after the therapy session time has elapsed.

Note: Do not turn the unit on until all electrodes and lead wires are properly attached.
Note : When stimulating the muscles of the arms or legs bear in mind that the muscle contraction may cause involuntary limb movement which could cause injury to you or others. Always ensure the limb is secured to prevent movement.
Note: In an emergency, you may also pull the connector(s) from the device and then remove the electrodes.
Note: To prevent unpleasant electric shocks, never remove the device while it is still turned on..

Selecting TENS/EMS Treatment Mode

The Device offers 8 different preset treatment programs respectively for TENS /EMS modes; the programs differ with respect to varying pulse widths and frequencies.

1. Press MODE, the preset (default) therapy mode TENS/EMS will display on the screen.

2. Use the button Up+, or Down –, for choice of therapy mode. therapy mode.

3. Press Mode again, the numeric number of the program is then flashing. Press the button Up + (to increase) or the button Down
   – (to decrease) for choice of the program of the selected modality.

4.  Press MODE again to save your selection.
   Note: If you change programs during the course of a therapy session, the treatment time will not reset unless you manually reset it by performing the steps described above.

Selecting the program for TENS

The device offers 8 different preset treatment programs (P1~P8) respectively for TENS /EMS modes; P9 is a self-programmable program by the user  to desirable pulse width between 50~260uS and frequency at 2~60Hz (for TENS) and 7~70Hz (for EMS).

Choice of the appropriate mode
The mode you choose determines the kind of work that is imposed upon the stimulated muscles. Choose the mode that is appropriate to your needs or gives you the greatest pleasure.
For TENS programs:
When using any of the 8 programs for pain relief always start with the lowest intensity and gradually increase the level of intensity until you feel a “tingling” sensation. All programs are different and therefore feel differently. You may try all 8 programs in the beginning and choose one that feels pleasant. Never increase the intensity to a level so that it hurts, always stay under the point of discomfort.  Start with short sessions of 5 or 10 minutes until your body gets used to the stimulation.

Pr ogram| P ulse width (uS)| P ulse rate (Hz)| W av eform Type
---|---|---|---
P1| 260| 15| Constant
P2| 260| 60| Burst
P3| 260| 60| Constant
P4| 260~156| 2~60| Dense-Disperse
P5| 260~156| 60| Modulation Pulse Width
P6| 260| 7~60| SD Pulse Rate
P7| 260~156| 60| SD Pulse Width
P8| Recycle ( P1~P7)
P9| 50~  260 uS| 2~60  Hz| Self-programmable

Selecting the program for EMS

When using the device for muscle stimulation (EMS) any of the 8 programs may be used. The intent is to cause a muscle to contract, and then release.  All 8 programs will achieve contraction and vary mainly by the rate and duration of the contractions. As with any exercise regiment, start out slowly with low- intensity levels for a warm-up (5~10min). You may increase intensity level and treatment time as you progress with your muscle performance.  Use the device regularly over a longer period of time as to maintain the benefit you may have gained during “exercise”.

program| Pulse Width
(uS)| Ramp-up
(sec)| Hold on
(sec)| Ramp down
(sec)| Off Time
(sec)| Pulse rate
(Hz)| Function
Mode
---|---|---|---|---|---|---|---
P1| 260 uS
(Fixed)| 2| 3| 2| 2| 70| S
P2| 2| 4| 2| 3| 60| S
P3| 2| 5| 2| 4| 50| S
P4| 2| 6| 2| 5| 50| S
P5| 2| 2| 2| 6| 50| A
P6| 2| 4| 2| 8| 60| A
P7| 2| 6| 2| 10| 70| A
P8| | | | | 7~60| S/MR
P9| 50~260 uS| 7~70 Hz| Self
programmable

Press MODE after treatment mode is set.

1. To choose Program (P1~P8), use Up + (to increase) or the button Down – (to decrease).

2. Program P9, is self –programmable mode. To set up desirable pulse width between 50~260uS and frequency at 2~60Hz (for TENS) and  7~70Hz (for EMS) :

3. Press the Mode button, the preset (default) Pulse Width is then flashing. Press the button Up + (to increase) or the button Down – (to decrease) for choice of the selected Pulse Width.
   

4. Press the Mode button again, the preset (default) Pulse Rate is then flashing. Press the button Up + (to increase) or the button Down – (to decrease)  for the choice of the selected Pulse frequency.
   

5. Press MODE again to save your selection. The treatment program you selected will appear on the display the next time you turn the device on.

Selecting the Treatment Time

1. Press MODE. The preset (default) treatment time will flash on the display.
2. To increase or decrease the treatment time, press the button ON + (to increase) or the button OFF – (to decrease) repeatedly until the desired duration appears on the display.
3. Press MODE again to save your selection. The treatment time you selected will appear on the display the next time you turn the device on.

Note: If you change programs during the course of a therapy session, the treatment time will not reset unless you manually reset it by performing
the steps described above.

Selecting the Therapy Intensity Level

This device offers a maximum of 25 intensity levels.
The intensity of the electrical current determines the number of working fibers in the stimulated muscles. The lower the current intensity the lower the number of working fibers in the muscle. The higher the current intensity the greater the number of working fibers in the muscle.
If using the device for help with temporary relief of pain associated with sore and ching muscles then you will find that setting the current intensity to your own comfortable and pleasing level will give you much satisfaction. This level is different for each user so adjusts slowly and accordingly.

If you desire to stimulate healthy muscles (EMS) in order to improve and facilitate muscle performance then you want to achieve a significant number of working fibers. You require a minimum intensity (approx. 30mA) to accomplish this . This can be achieved relatively quickly (2 to 3 sessions) by progressively increasing the intensity during the session. Once this threshold is reached, continue to progressively increase the current intensity making the session more effective.

Selecting the Therapy Intensity Level

1. Intensity is adjustable according to the channel selected. Select the channel you wish to adjust by pressing the Ch button, it will flash on the display.
2. To increase or decrease the intensity, press Up + (to increase) or Down – (to decrease) repeatedly until the desired intensity level flashes on the display.
3. Press MODE to save your selection.

Note: You will feel the intensity increase or decrease as you select the intensity level. You can use this as a guide to select a level that is comfortable for you.
Note: If you change therapy mode/program during the course of a therapy session, the intensity level will reset to “0” showing on the screen, for safety reasons.

Special Features

TENS/EMS stimulator with backlight
The device offers duo TENS/EMS device featured with 8 presets programs and 1 program adjustable on the Width and Pulse Frequency. All the treatment status displays clearly on the big LCD screen, with a backlight for 10 seconds, with each entry of button.

Last Treatment Mode/Time Memory
The device offers 12 preset times: 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55 and 60 minutes. Time will countdown on the display in 1-minute increments for the duration of your session.

• The device turns off automatically when the therapy time has elapsed.
• The most recently set therapy time is stored.
• If you alter the program mode during your therapy, the therapy time won’t restart,

Lock Function
Press and hold the UP + and Down – buttons simultaneously for 1 second to lock/unlock the device.

Automatic Shut off

• The device automatically turns off when no button is pressed for 60 seconds.
• The device automatically turns off when the time for your therapy session has elapsed.

Intensity Level Reset
For your safety and comfort, the intensity level will reset to ”0” each time the device turns off, including after therapy sessions. The treatment will discontinue if the electrodes are not properly placed well, and/or any entry for changing the mode setting during a therapy session, it shall initiate to the lowest intensity level, showing “0” on the screen.

Low Battery Status Indicator
The battery status indicator will light whenever the battery is low. This means that soon you have to replace the batteries.

Cleaning and storage

Stimulator
The stimulator may be wiped clean with a small amount of soapy water on a clean cloth. Do not submerge the stimulator in liquids or expose it to large amounts of water.

• Never use aggressive cleaning products or stiff brushes to clean the device.
• Remove the battery before cleaning the device.
• Do no use the device again until it is completely dry.
• Do not expose the device to direct sunlight and protect it from dirt and moisture.

Cables

• Disconnect the cables from the stimulator and electrodes.
• Do not pull on the cables, but on the connectors attached to the ends of the cables.
• Store the stimulator with the cables in a clean, dry place.

Electrode
The electrode pads are disposable and use an adhesive that will dry after prolonged usage or storage. Pads should be replaced when they lose their adhesive quality, or you sense a change in stimulation sensation.
If you’re in doubt about the integrity of the pads, order fresh pads please order online at www.euromedics.de or contact the authorized distributor(s).

How to Store Your System

1. Store your System at room temperature in a dry place, out of the reach of children.
2. If the stimulator will not be used for more than a week, remove the battery from the stimulator.

**Replacement parts and wearing parts

www.healthy-at-home.de**

Notes on electromagnetic compatibility

WARNING!

The device is suitable for use in all environments listed in these instructions for use, including domestic environments.
The use of the device may be limited in the presence of electromagnetic disturbances. This could result in issues such as error messages or the failure of the display/device. Avoid using this device directly next to other devices or stacked on top of other devices, as this could lead to faulty operation. If,  however, it is necessary to use the device in the manner stated, this device as well as the other devices must be monitored to ensure they are working properly.
The use of accessories other than those specified or provided by the manufacturer of this device can lead to an increase in electromagnetic emissions or a decrease in the device’s electromagnetic immunity; this can result in faulty operation.
Keep portable RF communication devices (including peripheral equipment, such as antenna cables or external antennas) at least 30 cm away from all device parts, including all cables included in the delivery. Failure to comply with the above can impair the performance of the device. Failure to comply with the above can impair the performance of the device.

*Note
The codes below are printed on batteries containing harmful substances: Pb = Bacontains lead, Cd = Battery contains cadmium, Hg = Battery contains mercury.

Technical Data

S of t w ar e r amp up f ea tur e:| Pulse width ramp up when change mode.
T imer :| 5~60 min. selectable.
L CD: Show modes, pulse rate, pulse width, timer, CH1/CH2, intensity level.
W av e F orm:| Symmetrical Bi-Phasic square pulse.
Max Charge per P ulse:| 20.8 micro-coulombs maximum.
O perating C onditions:| + 50°F (10°C) to +104° (40°C), 40-90% max. Relative humidity
T r ansp or t & Storage Temperature:| +14°F (-10°C) to +140° (60 °C), 30-95% max. Relative humidity
W eight:| 120 g (battery included)
D im. :| 122 x 66 x 30 mm
P o w er S our c e:| 3 x AAA / 4.5 Volt batteries

Disposal

WARNING!
The empty, completely flat batteries should be disposed of through specially designated collection boxes, recycling points or electronics retailers. You are legally required to dispose of the batteries. *

For environmental reasons, do not dispose of the device in the household waste at the end of its useful life. Dispose of the unit at a suitable local collection or recycling point. Dispose of the device in accordance with EC Directive – WEEE (Waste Electrical and Electronic Equipment). If you have any questions, please contact the local authorities responsible for waste disposal.

Warranty

EUROMEDICS GmbH, Hauptstraße 169 D-59846 Sundern, Germany (hereinafter called “EUROMEDICS”) provides a warranty for the prorelax® TENS+EMS SUPER DUO PLUS (hereinafter called the “Product”) subject to the following preconditions and in the scope described below.

The warranty conditions described below do not affect the legally prescribed warranty obligations of the seller from the contract of purchase with the buyer. Moreover, the warranty applies irrespective of mandatory legal liability provisions, such as those according to the product liability law, or in cases of mala fide intent or gross negligence, or owing to injury to life and limb, or to health by EUROMEDICS or its agents.

EUROMEDICS guarantees the defect-free operability and the completeness of the product, especially that the product is free of material defects, manufacturing defects, and construction defects. The decisive factor in this regard is the state of the art of science and technology at the time of manufacturing. The pro- duct must have manifested the de- fact that caused the damage at that time itself.

The warranty period is 2 years from the date of purchase of a new, unused product by the purchaser.

The warranty applies worldwide, i.e. regardless of the country in which EUROMEDICS has marketed the product and the purchaser has purchased it.

This warranty only applies to products that the purchaser has procured as a consumer and exclusively for personal purposes in the framework of domestic use (i.e. not for products that were procured or used in the framework of a commercial or independent professional activity).

If the product is found to be deficient in operability in accordance with the following provisions during the warranty period, EUROMEDICS will provide a free replacement according to these warranty conditions.

If the product is found to be deficient in operability in accordance with the following provisions during the warranty period, EUROMEDICS will provide a free replacement according to these warranty conditions.

EUROMEDICS Customer ServicGrandkaule 3
Tel: +49 (0)2208/9217999
D-53859 Niederkassel
E-Mail: info@euromedics.de

The purchaser will then get further information on how to process the guarantee case, for example, where he can send the device free of cost and what documentation is required.

Filing a warranty claim can only come into consideration if the buyer can submit
– a copy of the invoice/proof of purchase and
– the original product
to EUROMEDICS or to a service center nominated by EUROMEDICS upon demand.

Expressly excepted from this warranty are

– products that are used, cleaned, stored, or maintained incorrectly and/or not in compliance with the conditions laid down in the operating manual,  as well as products that were opened, repaired or modified by the purchaser or by a service center not authorized by EUROMEDICS;
– products that were sold as second quality or used articles;
– consequential damages arising from a defect in the product (however, in this case, there may be entitlements from product liability or from other mandatory legal liability regulations).

EXCLUSIVELY IMPORTED AND
DISTRIBUTED IN EUROPE BY: EUROMEDICS GmbH
Hauptstraße 169 D-59846 Sundern Germany
info@euromedics.de www.euromedics.de

| Well-Life Healthcare Ltd.
6F., No. 168, Lide St., Jhonghe District,
New Taipei City, 23512, Taiwan
---|---
| MDSS GmbH
Schiffgraben 41, D-30175
Hannover, Germany

prorelax.com

References

• EUROMEDICS GmbH
• HOME | EUROMEDICS HP
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