smeg CV102E Refrigerator User Manual

July 27, 2024
Smeg

Refrigerator
User Manual CV102E

Please read this manual first!

Dear Customer
Please read this manual before using the product.
Thank you for choosing this product. We would like you to achieve the optimal efficiency from this high quality product which has been manufactured with state of the art technology.
To do this, carefully read this manual and any other documentation provided before using the product and keep it as a reference.
Heed all information and warnings in the user manual. This way, you will protect yourself and your product against the dangers that may occur.
Keep the user manual. Include this manual with the unit if you hand it over to someone else.
The following symbols are used in the user manual:
Hazard that may result in death or injury.
Important information or useful tips on operation.
Read the user manual.
Combustible material, warning against fire hazard.
NOTICE A hazard that may cause material damage to the product or its surroundings

The model information as stored in the product data base can be reached by entering following website and searching for your model identifier (*) found on energy label. https://eprel.ec.europa.eu/

Safety Instructions

  • This section includes the safety instructions necessary to prevent the risk of personal injury or material damage.
  • Our company shall not be held responsible for damages that may occur if these instructions are not observed.
    Always have installation and repair operations performed by manufacturer, authorized service or a person who will be described by importer company.
    Use original spare parts and accessories only.
    Do not repair or replace any component of the product unless it is clearly specified in the user manual.
    Do not perform any modifications on the product.

1.1 Intention of Use

  • This product is not suitable for commercial use and should not be used for a purpose other than its intended use.

  • This product is intended for operating interiors, such as households or similar. For example; In the staff kitchens of the stores, offices and other working environments,
    In farm houses, In the units of hotels, motels or other resting facilities that are used by the customers, In hostels, or similar environments, In catering services and similar non-retail applications.

  • This product shall not be used in open or enclosed external environments such as vessels, camper vans, balconies or terraces. Exposing the product to rain, snow, sunlight and wind may cause risk of fire.

1.2 Safety of Children, Vulnerable Persons and Pets

  • This product may be used by children aged 8 years and older and persons with underdeveloped physical, sensory or mental capabilities or lack of experience and knowledge if they are being supervised or have been given instruction
    concerning use of the appliance in a safe way and the hazards involved.

  • Children between 3 and 8 years are allowed to put and take out food into/from the cooler product.

  • Children and pets must not play with, climb on, or get inside the product.

  • Children and pets must be kept away from the cabin area (compressor) where electrical parts are located.

  • Cleaning and user maintenance must not be performed by children unless there is someone overseeing them.

  • Keep the packaging materials away from children. Risk of injury and suffocation.

1.3 Electrical Safety

  • The product shall not be plugged into the outlet during installation, maintenance, cleaning, repair, and transportation operations.
  • If the power cable is damaged, it shall only be replaced by authorized service to avoid any risks that may occur.
  • Do not tuck the power cable under the product or to the rear of the product. Do not put heavy items on the power cable. The power cable should not be bent, crushed, and come into contact with any heat source.
  • Do not use an extension cord, multi-plug or adaptor to operate your product.
  • Portable multi-plugs or portable power supplies may overheat and cause fire. Thus, do not have a multi-plug, portable power sources behind or in the vicinity of the product.
  • Do not plug the product’s power cord in a loose or damaged power outlet. These types of connections may overheat and cause fire.
  • The plug shall be easily accessible. If this is not possible, a mechanism that meets the electrical legislation and that disconnects all terminals from the mains (fuse, switch, main switch, etc.) shall be available on the electrical installation.
  • The product must not be operated with an external switching device such as a timer, or a remote controlled system. • Do not use the product when your feet are bare or your body is wet.
  • Do not touch the plug with wet hands.
  • When unplugging the appliance, don’t hold the power cord, but the plug.

1.4 Handling Safety

  • Make sure to unplug the appliance before carrying the product.
  • This product is heavy, do not handle it by yourself. Injuries may occur if the product falls on you. Do not bump into places or drop the product while transporting it.
  • Always close the doors and do not hold the product by its doors while transporting it.
  • Be careful not to damage the cooling system and the pipes while handling the product. Do not operate the product if the pipes are damaged, and contact an authorized service.

1.5 Installation Safety

  • Contact the Authorized Service for the product’s installation. To prepare the product for use, see the information in the user manual and make sure the electric and water utilities are as required. If not, call a qualified electrician and plumber to arrange the utilities as necessary. Failure to do so may result in electric shock, fire, problems with the product, or injury.

  • This product is designed for use at a maximum altitude of 2000 metres above sea level.

  • Keep children away from installation area.

  • Check for any damage on the product before installing it. Do not have the product installed if it is damaged.

  • Always use personal protective equipment (gloves, etc.) during product installation, maintenance and repair. Risk of Injury!

  • Place the product on a clean, level and hard surface and balance it with the adjustable legs (by rotating the front feet to the right or left). Otherwise, the refrigerator may tip over and cause injuries.

  • The product shall be installed in a dry and ventilated environment. Do not keep carpets, rugs or similar covers under the product. This may cause risk of fire as a result of inadequate ventilation!

  • Do not block or cover ventilation holes. Otherwise, power consumption increases and your product may be damaged.

  • When placing the product, make sure that the supply cable is not damaged or pinched.

  • The product must not be connected to supply systems and power sources which may cause sudden voltage changes (i.e. a portable solar-energy power source). Otherwise,
    damage to your product may occur as a result of the abrupt voltage fluctuations!

  • The more refrigerant a refrigerator contains, the bigger its installation room shall be. In very small rooms, a flammable gasair mixture may occur in case of a gas leak in the cooling system. At least 1 m³ of volume is required for each 8 grams of refrigerant. The amount of the refrigerant available in your product is specified in the Type Label.

  • The product must never be placed in such a way that power cables, the metal hose of the gas stove, metal gas or water pipes come into contact with the product’s rear wall (or the condenser).

  • The installation place of the product must not be exposed to direct sunlight and it shall not be in the vicinity of a heat source such as stoves, radiators, etc. If you cannot prevent installation of the product in the vicinity of a heat source, use a suitable insulation plate and make sure the minimum distance to the heat source is as specified below:
    – At least 30 cm away from heat sources such as stoves, ovens, heating units and heaters, etc., – And at least 5 cm away from electrical ovens.

  • Your product has the protection class of I.

  • Plug the product in a grounded socket that conforms with the Voltage, Current and Frequency values specified in the type label. The socket must have a 10A – 16A fuse. Our firm will not assume responsibility for any damages due to usage without earthing and without power connection in compliance with local and national regulations.

  • The product’s power cable must be unplugged during installation. Otherwise, risk of electric shock and injury may occur!

  • Do not plug the product’s power cord in loose, dislocated, broken, dirty, oily power outlets which have a risk of water contact. These types of connections may cause overheating and fire.

  • Place the power cable and hoses (if any) of the product so that they shall not cause a risk of tripping over.

  • Penetration of humidity and liquid to live parts or to the power cord may cause short circuit. Thus, do not use the product in humid environments or in areas where water may splash (e.g. garage, laundry room, etc.) If the refrigerator is wet by water, unplug it and contact an authorized service.

  • Do not ever connect your refrigerator to power saving devices. These systems are harmful for the product.

  • There is a risk of contact with electrical parts when removing the electronic board cover and the compressor rear cover (if fitted). Do not remove the electronic board cover and the compressor rear cover (if fitted). There is a risk of electrocution!

1.6 Operational Safety

  • Do not ever use chemical solvents on the product. These materials contain an explosion risk.

  • In case of a failure of the product, unplug it and do not operate until it is repaired by the authorized service. There is a risk of electric shock!

  • Do not place a source of flame (e.g. candles, cigarettes, etc.) on the product or in the vicinity of it.

  • Do not get on the product. Risk of falling and injury!

  • Do not cause damage to the pipes of the cooling system using sharp and piercing tools. The refrigerant that sprays out in case of puncturing the gas pipes, pipe extensions or upper surface coatings may cause irritation of skin and injury to the eyes.

  • Do not place and operate electrical appliances inside the refrigerator/freezer unless it is advised by the manufacturer.

  • Do not jam any parts of your hands or your body to the moving parts inside the product. Be careful to prevent jamming of your fingers between the refrigerator and its door. Be careful while opening or closing the door if there are children around.

  • Do not put ice cream, ice cubes or frozen food to your mouth as soon as you take them out of the freezer. Risk of frostbite!

  • Do not touch the inner walls, metal parts of the freezer or food kept inside the freezer with wet hands. Risk of frostbite!

  • Do not place soda cans or cans and bottles that contain fluids that may be frozen to the freezer compartment. Cans or bottles may explode. Risk of injury and material damage!

  • Do not use or place materials sensitive against temperature such as flammable sprays, flammable objects, dry ice or other chemical agents in the vicinity of the refrigerator. Risk of fire and explosion!

  • Do not store explosive materials such as aerosol cans with flammable materials inside the product.

  • Do not place cans containing fluids over the product an open state. Splashing of water on an electrical part may cause an electric shock or a fire.

  • Due to risk of breaking, do not store glass containers with liquid inside in the freezer compartment.

  • This product is not intended for storage and cooling of medicines, blood plasma, laboratory preparations or sim-
    ilar materials and products that are subject to the Medical Products Directive.

  • If the product is used against its intended purpose, it may cause damage to or deterioration of the products stored inside.

  • If your refrigerator is equipped with blue light, do not look at this light with optical devices. Do not stare directly at UV LED light for a long time. Ultraviolet rays may cause eye strain.

  • Do not fill the product with more contents than its capacity. Injuries or damages may occur if the contents of the refrigerator fall when the door is opened. Similar problems may also occur when an object is placed over the product.

  • Ensure that you have removed any ice or water that may have fallen to the floor to prevent injuries.

  • Change the locations of the racks/bottle racks on the door of your refrigerator only when the racks are empty. Danger of injury!

  • Do not place objects that may fall/tip over on the product. These objects may fall while opening or closing the door and cause injuries and/or material damages.

  • Do not hit or exert excessive pressure on glass surfaces. Broken glass may cause injuries and/or material damages.

  • The cooling system in your product contains R600a refrigerant. The refrigerant type used in the product is specified in the type label. This gas is flammable. Therefore, be careful not to damage the cooling system and the pipes while operating the product. In case of damage to the pipes;
    1. Do not touch the product or the power cable.
    2. Keep the product away from potential sources of fire that may cause the product to catch fire.
    3. Ventilate the area where the product is placed. Do not use a fan.
    4. Contact Authorized Service. If the product is damaged and you observe gas leak, please stay away from the gas. Gas may cause frostbite if it contacts your skin. Before disposing of old products that shall not be used any more:
    1. Unplug the power cord from the mains socket.
    2. Cut the power cable and re- move it from the appliance together with the plug.
    3. Do not remove the racks and drawers from the product to prevent children from getting inside the appliance.
    4. Remove the doors.
    5. Store the product so that it shall not be tipped over.
    6. Do not allow children to play with the scrapped product.

  • Do not dispose of the product by throwing it into fire. Risk of explosion.

  • If there is a lock available on the product’s door, keep the key out of children’s reach.

1.7 Food Storage Safety
Please pay attention to the following warnings to avoid food spoilage:

  • Leaving the doors open for a long time may cause the temperature inside the product to rise.

  • Regularly clean the accessible drainage systems in contact with food.

  • Clean the water tanks that have not been used for 48 hours and mains-fed water systems that have not been used for more than 5 days.

  • Store raw meat and fish products in appropriate compartments within the product.
    Thus, it does not drip on or come into contact with other foods.

  • Two-star freezer compartments are used for storing prefilled foods, making and storing ice and ice cream.

  • One, two and three-star compartments are not appropriate for freezing fresh food.

  • If the cooling product has been left empty for a long time, turn off the product, defrost, clean, and dry the product in order to protect the housing of the product.

1.8 Maintenance and Cleaning Safety

  • Unplug the refrigerator before cleaning it or starting to perform maintenance.
  • Do not pull by the door handle if you shall move the product for cleaning purposes. Handle may cause injuries if it is pulled too hard.
  • Do not put your hands etc. under the refrigerator. Jamming may occur or any sharp edge may cause personal injuries.
  • Do not clean the product by spraying or pouring water on the product and inside the product. Risk of electric shock and fire.
  • When cleaning the product, do not use sharp and abrasive tools or household cleaning agents, detergent, gas, gasoline, thinner, alcohol, varnish, and similar substances. Use only cleaning and maintenance agents that are not harmful for food inside the product.
  • Do not ever use steam or steamed cleaning materials for cleaning the product and thawing the ice inside it. Steam contacts the live areas in your refrigerator and causes short circuit or electric shock.
  • Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
  • Take care to keep water away from the ventilation holes, electronic circuits or lighting of the product.
  • Use a clean, dry cloth to wipe the dust or foreign material on the tips of the plugs. Do not use a wet or damp piece of cloth to clean the plug. Otherwise, risk of fire or electric shock may occur.

1.9 Disposal of the Old Product
When disposing of your old product follow the instructions below:

  • To prevent children from acci- dentally locking themselves into the product, if there is door lock, disable it.
  • Splash of coolant is harmful to the eyes. Do not damage any part of the cooling system while disposing of the product.
  • It may be fatal if the compressor oil is swallowed or if it penetrates the respiratory tract.
  • Cooling system of your product includes R600a gas as specified in the type label. This gas is flammable. Do not dispose of the product by throwing it into fire. Risk of explosion!
  • C -Pentane is used as a blowing agent in insulation foam and it is a flammable substance. Do not dispose of the product by throwing it into fire.

1.10 Service

  • To repair the appliance contact the Authorised Service Centre. Use original spare parts only.
  • Please note that self-repair or non-professional repair can have safety consequences and might void the guarantee.
  • The following spare parts will be available for 7 years after the model has been discontinued: thermostats, temperature sensors, printed circuit boards, light sources, door handles, door hinges, trays and baskets. Please note that some of these spare parts are only available to professional repairers, and that not all spare parts are relevant for all models.
  • Door gaskets will be available for 10 years after the model has been discontinued.

Environmental Instructions

2.1 Compliance with the WEEE Directive and Disposing of the Waste Product
This product complies with EU WEEE Directive (2012/19/EU).
This product bears a classification symbol for waste electrical and electronic equipment (WEEE).
This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to offical collection point for recycling of electrical and electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance. Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.
Compliance with RoHS Directive
The product you have purchased complies with EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited materials specified in the Directive.
Package information
Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.

Your Freezer

  1. Lighting
  2. Upper Tray
  3. Indicator Lights
  4. Thermostat Knob
  5. Ice Tray
  6. Quick Freeze Compartment
  7. Frozen Food Compartments
  8. Adjustable Legs

*Optional: Figures in this user manual are schematic and may not exactly match your product. If your product does not comprise the relevant parts, the information pertains to other models.

Installation

Read the “Safety Instructions” section first!
4.1 Right Place For Installation
Contact the Authorized Service for the product’s installation. To prepare the product for installation, see the information in the user manual and make sure the electric and water utilities are as required. If not, call an electrician and plumber to arrange the utilities as necessary.
WARNING:
The manufacturer assumes no responsibility for any damages caused by the work carried out by unauthorized persons.
WARNING:
The product’s power cable must be unplugged during installation. Failure to do so may result in death or serious injuries!
WARNING:
If the door span is too narrow for the product to pass, remove the door and turn the product sideways; if this does not work, contact the authorized service.

  • Place the product on a flat surface to avoid vibration.
  • Place the product at least 30 cm away from the heater, stove and similar sources of heat and at least 5 cm away from electric ovens.
  • Do not expose the product to direct sunlight or keep it in damp environments.
  • Check if the rear wall clearance protection component is present at its location (if provided with the product).

4.2 Electrical Connection
Do not use extension cables or multi sockets in power connection.
Damaged power cable must be replaced by Authorized Service.
When placing two coolers in adjacent position, leave at least 4 cm distance between the two units.

  • Our firm will not assume responsibility for any damages due to usage without earthing and without power connection in compliance with national regulations.
  • The power cable plug must be easily accessible after installation.
  • Do not use multi-group plug with or without extension cable between the wall socket and the refrigerator.

4.3 Adjusting the Legs
If the product is not in balanced position, adjust the front adjustable legs by rotating them to right or left.

4.4 Hot Surface Warning
The side walls of your product are equipped with cooler pipes to enhance the cooling system. High pressure fluid may flow through these surfaces, and cause hot surfaces on the side walls. This is normal and it does not require servicing. Be careful when you contact these areas.

Changing Door Direction

Preparation

Read the “Safety Instructions” section first!
6.1 What To Do For Energy Saving
Connecting the product to electronic energy-saving systems is harmful, as it may damage the product.

  • This refrigerating appliance is not intended to be used as a built in appliance.
  • Do not keep the refrigerator doors open for long periods.
  • Do not place hot food or beverages into the refrigerator.
  • Do not overfill the refrigerator; blocking the internal air flow will reduce cooling capacity.
  • Since hot and humid air will not directly penetrate into your product when the doors are not opened, your product will optimize itself in conditions sufficient to protect your food. Under these circumstances, functions and components such as compressor, fan, heater, defrost, lighting, display and so on will operate according to the needs by consuming minimum energy.
  • In case that multiple options are present, glass shelves must be placed so that the air outlets at the rear wall are not blocked and preferably, in a way that air outlets remain below the glass shelf. This combination may help improving air distribution and energy efficiency.
  • Using the below drawer when storing is strongly recommended.
  • Food shall be stored using the drawers in the cooler compartment in order to ensure energy saving and protect food in better conditions.

6.2 First Use
Before using your refrigerator, make sure the necessary preparations are made in line with the instructions in “Safety and Environmental Instructions” and “Installation” sections.

  • Keep the product running without placing any food inside for 6 hours and do not open the door, unless absolutely necessary.
  • The temperature change caused by opening and closing of the door while using the product may normally lead to condensation on door/body shelves and glassware placed in the product.

A sound will be heard when the compressor is engaged. It is normal for the product to make noise even if the compressor is not running, as fluid and gas may be compressed in the cooling system.
It is normal for the front edges of the refrigerator to be warm. These areas are designed to warm up in order to prevent condensation.
For some models, indicator panel turns off automatically 1 minute after the door closes. It will be reactivated when the door is opened or any button is pressed.

6.3 Climate Class and Definitions
Please refer to the Climate Class on the rating plate of your device. One of the following information is applicable to your device according to the Climate Class.

  • SN: Long Term Temperate Climate: This cooling device is designed for use at ambient temperatures between 10 °C and 32 °C.
  • N: Temperate Climate: This cooling device is designed for use at ambient temperatures between 16°C and 32 °C.
  • ST: Subtropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 38°C.
  • T: Tropical Climate: This cooling device is designed for use at ambient temperatures between 16°C and 43°C.

6.4 Hints and Tips
Hints for energy saving

  • Most efficient use of energy is ensured in the configuration with the drawers in the bottom part of the appliance and shelves evenly distributed. Position of the door bins does not affect energy consumption.
  • Do not open the door frequently or leave it open longer than necessary.
  • Do not set too high temperature to save energy unless it is required by the characteristics of the food.
  • If the ambient temperature is high and the temperature control is set to low temperature and the appliance is fully loaded, the compressor may run continuously, causing frost or ice formation on the evaporator. In this case, set the temperat- ure control toward higher temperature to allow automatic defrosting and to save energy this way.
  • Ensure a good ventilation. Do not cover the ventilation grilles or holes.

Hints for fresh food refrigeration

  • Good temperature setting that ensures preservation of fresh food is a temperat- ure less than or equal to +4°C.
  • Higher temperature setting inside the ap- pliance may lead to shorter shelf life of food.
  • Cover the food with packaging to preserve its freshness and aroma.
  • Always use closed containers for liquids and for food, to avoid flavours or odours in the compartment.
  • To avoid the cross-contamination between cooked and raw food, cover the cooked food and separate it from the raw one.
  • It is recommended to defrost the food inside the fridge.
  • Do not insert hot food inside the appliance. Make sure it has cooled down at room temperature before inserting it.
  • To prevent food waste the new stock of food should always be placed behind the old one.

Hints for food refrigeration

  • Meat (all types): wrap in a suitable pack- aging and place it on the glass shelf above the vegetable drawer. Store meat for at most 1 -2 days.

Operating the Product

Read the “Safety Instructions” section first!

  • Do not use any mechanical tools or any other tools than the recommendations of the manufacturer to speed up the defrost operation.
  • Do not use parts of your refrigerator such as the door or drawers as a support or a step. This may cause the product to trip over or its components to be damaged.
  • The product shall be used for storing food only.
  • Turn off the water valve if you will be away from home (e.g. at vacation) and you will not be using the Icematic or the water dispenser for a long period of time.
    Otherwise, water leaks may occur.

Unplugging the Product

  • If you are not going to use the product for a long time, unplug the product from the socket.
  • Remove the food to prevent odours,
  • Wait for the ice to melt, clean the interior and let it dry, leave the doors open to avoid damaging the inner body plastics.

Use of Your Appliance

8.1 Setting the Operating Temperature

  1. Green Indicator
  2. Red Indicator
  3. Thermostat Knob

LED Indicators and Control Panel
Inside the appliance there are two coloured indicator lights that show the operating mode of the freezer.
Green Indicator (1):
It comes on when the appliance is connected to the mains and stays on as long as there is power. If the thermostat is set to ‘0’, the green light will not switch on. The green indicator does not give any information about the temperature inside the freezer.
To turn off the product (position 0), please rotate the button with a little more force. Red Indicator (2) Lights in the following cases:
a) The preset temperature cannot be main- tained.
b) If an excessive amount of fresh food is placed inside.
c) If the door of the appliance is accident- ally left open.
Thermostat Knob (3):
The thermostat switch is located above the indicator light set.
The operating temperature is set by the temperature control.

1 = Lowest cooling setting
4 = Highest cooling setting (or)
Min. = Minimum cooling setting
Max. = Maximum cooling setting
Please select a setting based on the desired temperature.
The internal temperature also depends on the ambient temperature, the frequency with which the door is opened and the amount of food stored inside.
Frequent opening of the door causes the internal temperature to rise.
Therefore, it is recommended that you close the door as soon as possible after use.
The normal storage temperature of your unit should be -18°C (0°F). If the thermostat knob is turned counter-clockwise from position 1, the appliance will switch off and a “click” will be heard. Lower temperatures can be achieved by moving the thermostat knob towards position 4.
We recommend checking the temperature with a thermometer to ensure that the storage compartments are at the desired temperature.
Remember to read the temperature immediately after removing it from the freezer, as the thermometer temperature rises very quickly.
Freezing food
The freezing area is marked with a ° symbol on the door plating.
You can use the appliance to freeze fresh food as well as to store food that has already been frozen.
Please follow the recommendations on the packaging of your food.
Caution:
Do not freeze carbonated beverages as the bottle may burst if the liquid inside freezes.
Be careful with frozen products such as colored ice cubes.
Do not exceed the freezing capacity of your unit within 24 hours. Refer to the nameplate. To preserve food quality, freezing should be done as soon as possible.
This will ensure that the freezing capacity is not exceeded and that the temperature in the freezer does not rise.
Caution:
Always store already frozen foods separately from newly frozen foods.
If you freeze hot food, the refrigeration compressor will run until the food is completely frozen. This may temporarily over cool the freezer compartment.
Do not worry if you have difficulty opening the freezer door immediately after closing it. This is due to the pressure difference, which will equalize after a few minutes and allow the door to open normally.
Immediately after closing the door, you will hear a vacuum sound. This is quite normal.
Defrosting the Appliance
Excessive ice build-up will affect the freezing performance of your appliance.
Therefore, it is recommended to defrost your appliance at least twice a year or when more than 7 mm of ice has accumulated.
Defrost your appliance when there is little or no food in it.
Remove frozen foods from the drawers. Wrap frozen foods in several layers of paper or a blanket and store them in a cool place.
To start defrosting, unplug the appliance or turn off the circuit breaker.
Remove the accessories (shelves, drawers, etc.) from the appliance and use a suitable container to collect the defrost water.
If necessary, use a sponge or soft cloth to remove the defrost water.
Leave the door open during defrosting.
To speed up defrosting, place containers of warm water inside the unit.
Never use electrical appliances, de-icing sprays or sharp objects such as knives or forks to remove ice.
Clean the inside of the unit after the defrosting process.
Reconnect the appliance to the mains.
Place the frozen food in the drawers and slide the drawers into the freezer compartment.
8.2 Freezing Fresh Foods

  • Foods to be frozen must be divided into portions according to a size to be consumed, and frozen in separate packages.
    In this way, all the food should be prevented from being re-frozen by thawing.

  • In order to protect the nutritional value, the aroma and the colour of the foods as much as possible, vegetables should be boiled for a short period of time before freezing. (Boiling is not necessary for foods such as cucumber, parsley.) Cooking time of the vegetables frozen in this way is shortened by 1/3 than that of the fresh vegetables.

  • To extend the storage times of frozen foods, boiled vegetables must first be filtered and then hermetically packaged as in the all types of foods.

  • Foods should not be placed in the freezer compartment without package.

  • The packaging material of the food to be stored should be air-tight, thick and durable and should not deform with cold and humidity.
    Otherwise, the food that is hardened by freezing might pierce the package. Sealing the package well is also important in terms of securely storing the food.

The Following Packaging Types Are Suitable to Freeze Food:
Polyethylene bag, aluminium foil, plastic foil, vacuum bags and cold-resistant storage containers with caps.
The Use of Following Types of Packaging Is Not Recommended to Freeze Food:
Packaging paper, parchment paper, cellophane (gelatin paper), garbage bag, used bags and shopping bags.

  • Hot foods should not be placed in the freezer compartment without cooling.
  • When placing unfrozen fresh foods in the freezer compartment, please note that it does not contact with frozen foods. Coolpack (PCM) can be placed to the rack immediately below the quick freezing rack for preventing them from being getting warm.
  • During the freezing time (24 hours) do not place other food to the freezer.
  • Place your foods to the freezing shelves or racks by spreading them so that they will not be cramped (it is recommended that the packaging does not come into contact with each other).
  • Frozen foods must be immediately consumed in a short period of time after defrosting and must never be frozen again.
  • Do not block the ventilation holes by putting your frozen foods in front of the ventilation holes located on the back surface.
  • We recommend you to attach a label onto the package and write the name of the foods in the package and the freezing time.

Foods Suitable for Freezing:
Fish and seafood, red and white meat, poultry, vegetables, fruit, herbaceous spices, dairy products (such as cheese, butter and strained yoghurt), pastries, ready or cooked meals, potato dishes, souffle and desserts.
Foods Not Suitable for Freezing: Yoghurt, sour milk, cream, mayonnaise, leaved salad, red radish, grapes, all fruits (such as apple, pears and peaches).

  • For foods to be frozen quickly and thoroughly, the following specified amounts per package should not be exceeded.
    – Fruits and vegetables, 0.5-1 kg
    – Meat, 1-1.5 kg

  • A small amount of foods (maximum 2 kg) can also be frozen without the use of the quick freezing function.

To obtain the best result, apply the following instructions:

  1. Activate the quick freezing function 24 hours before placing your fresh foods.
  2. 24 hours after you have pressed the button, first place your food that you want to freeze to the top shelf with higher freezing capacity. Place your remaining food, if any, to the rightmost part of the second shelf.
  3. The quick freezing function will be automatically deactivated after 52 hours.
  4. Do not try to freeze a large quantity of food at a time. Within 24 hours, this product can freeze the maximum food quantity specified as «Freezing Capacity … kg/24 hours» on its type label. It is not convenient to put more unfrozen/fresh foods to the freezer compartment than the quantity specified on the label.
    1. Switch the adjusting knob to MAX position 24 hours before placing your fresh foods to freeze.
    2. 24 hours after turning the thermostat knob, place the food you wish to freeze in the top drawer (high freezing capacity).
    3. Do not forget to turn the thermostat knob to its previous position, after placing your food.
    4. Do not try to freeze a large amount of food at one time. This product has the capability to freeze the maximum amount of food indicated on the label under the “Freezing Capacity … kg/24 hours” within a 24-hour period. It is not suitable to put more frozen/fresh food in the freezer compartment than the amount indicated on the label.
  • You can review the Meat and Fish, Vegetables and Fruits, Dairy Products tables for placing and storing your foods in the deep-freezer. Advice on Storing Frozen Foods
  • While purchasing your frozen foods, make sure that they are frozen at appropriate temperatures and their packages are not broken.
  • Put the packages in the freezer compartment as soon as possible after purchasing them.
  • Make sure that the expiration date indicated on the packaging is not expired before consuming the packaged ready meals that you remove from the freezer compartment.

Defrosting
The ice in the freezer compartments is automatically thawed.
Freezer Details
The EN 62552 standard requires (according to specific measurement conditions) that at least 4.5 kg of food for each 100 litres of freezer compartment volume can be frozen at 25 °C ambient temperature in 24 hours.
Defrosting the Frozen Foods
Depending on the food diversity and the purpose of use, a selection can be made between the following options for defrosting:

  • At room temperature (it is not very suit- able to defrost the food by leaving it at room temperature for a long time in terms of maintaining the food quality)
  • In the refrigerator
  • In the electrical oven (in models with or without fan)
  • In the microwave oven

CAUTION!

  • Never put acidic beverages in glass bottles and cans into your freezer due to the risk of explosion.
  • If there is moisture and abnormal swelling in the packaging of frozen foods, it is likely that they were previously stored in an improper storage condition and their contents deteriorated. Do not consume these foods without checking.
  • Since the taste of some spices in cooked meals may change when exposed to long-term storage conditions, you must add lesser amount of spices to your foods to be frozen or the desired spices should be added to the foods after the thawing process.
Freezer Compartment Setting Remarks
1.2 This is the default, recommended setting.
3 These settings are recommended for ambient temperatures exceeding 30°C. Use

these settings if you believe the cooler compartment is not cold enough due to ambient temperature or frequently opening the door.
Quick freezing (*MAX or 4)| Use when you want to freeze your food in a short time. It is recommended to be applied to preserve the quality of your fresh food. You do not need to use the quick freezing function when storing frozen food and for freezing small amounts of fresh food up to 2kg per day.
Meat and Fish| Preparation age time| Longest stor­(month)
---|---|---
Meat Products| Veal| Steak| By cutting them 2 cm thick and placing foil between them or wrapping tightly with stretch| 6-8
Roast| By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch| 6-8
Cubes| In small pieces| 6-8
Schnitzel, chops| By placing foil between cut slices or wrapping individu­ally with stretch| 6-8
Mutton| Chops| By placing foil between meat pieces or wrapping indi­vidually with stretch| 48
Roast| By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch| 4-8
Cubes| By packing the shredded meats in a refrigerator bag or wrapping them tightly with stretch| 4-8
Beef| Roast| By packing the pieces of meat in a refrigerator bag or wrapping them tightly with stretch| 8-12
Steak| By cutting them 2 cm thick and placing foil between them or wrapping tightly with stretch| 8-12
Cubes| In small pieces| 8-12
Boiled meat| By packaging in small pieces in a refrigerator bag| 8-12
Mince| Without seasoning, in flat bags| 1-3
Offal (piece)| In pieces| 1-3
Fermented sausage – Salami| It should be packaged even if it has casing.| 1-3
Jambon| By placing foil between cut slices| 2-3
Poultry and hunting an imals| Chicken and Turkey| By wrapping in foil| 4-6
Goose| By wrapping in foil (portions should not exceed 2.5 kg)| 4-6
Duck| By wrapping in foil (portions should not exceed 2.5 kg)| 4-6
Deer, Rabbit, Roe Deer| By wrapping in foil (portions should not exceed 2.5 kg, and their bones should be separated)| 6-8
Fish and sea food| Freshwater fish (Trout, Carp, Crane, Catfish)| After thoroughly cleaning the inside and scales, it should be washed and dried, and the tail and head parts should be cut when necessary.| 2
Lean fish (Sea bass, Tur­bot, Sole)| 4-6
Fatty fish (Bonito, Mack- erel, Bluefish, Red Mullet,Anchovy)| 2-4
Shellfish| Cleaned and in bags| 4-6
Caviar| In its packaging, in an aluminium or plastic container| 2-3
Fruits and Vegetables| Preparation| Longest storage time (month)
---|---|---
String bean and Pole bean| By shock boiling for 3 minutes after washing and cutting into small pieces| 10-13
Green pea| By shock boiling for 2 minutes after shelling and washing| 10-12
Cabbage| By shock boiling for 1-2 minute(s) after cleaning| 6-8
Fruits and Vegetables| Preparation storage| Longest time (month)
---|---|---
Carrot| By shock boiling for 3-4 minutes after cleaning and cutting into slices| 12
Pepper| By boiling for 2-3 minutes after cutting the stem, dividing into two and separating the seeds| 8-10
Spinach| By shock boiling for 2 minutes after washing and cleaning| 6-9
Leek| By shock boiling for 5 minutes after chopping| 6-8
Cauliflower| By shock boiling in a little lemon water for 3-5 minutes after separ­ating the leaves, cutting the core into pieces| 10-12
Eggplant| By shock boiling for 4 minutes after washing and cutting into 2cm pieces| 10-12
Squash| By shock boiling for 2-3 minutes after washing and cutting into 2cm pieces| 8-10
Mushroom| By lightly sauteing in oil and squeezing lemon on it| 2-3
Corn| By cleaning and packing in cob or granular| 12
Apple and Pear| By shock boiling for 2-3 minutes after peeling and slicing| 8-10
Apricot and Peach| Divide in half and extract the seeds| 4-6
Strawberry and Raspberry| By washing and shelling| 8-12
Baked fruit| By adding 10% sugar in the container| 12
Plum, Cherry, Sour Cherry| By washing and shelling the stalks| 8-12
Dairy Products| Preparation| Longest Storage Time (Month)| Storage Conditions
---|---|---|---
Cheese (except feta cheese)| By placing foil therebetween, in slices| 6-8| pack- It can be left in its original term storage. For for short long-term storage it should also be wrapped in aluminium or plastic foil.
Butter, margarine| In its own packaging| 6| In its own packaging or in plastic containers

Maintenance and Cleaning

WARNING:
Read the “Safety Instructions” section first.
WARNING:
Unplug the refrigerator before cleaning it.

  • Do not use sharp or abrasive tools to clean the product. Do not use materials such as household cleaning agents, soap, detergents, gas, gasoline, thinner, alcohol, wax, etc.
  • The dust shall be removed from the ventilation grill on the rear of the product at least once a year (without opening the cover). Clean the product with a dry cloth.
  • Take care to keep water away from the lamp’s cover and other electrical parts.
  • Clean the door with a damp cloth. Remove all contents to remove the door and body racks. Remove the door racks by lifting them upwards. Clean and dry the shelves, then attach back in place by sliding from above.
  • Do not use chlorinated water or cleaning products on the exterior surface and chromecoated parts of the product. Chlorine will cause rust on such metallic surfaces.
  • Do not use sharp and abrasive tools, soap, house cleaning materials, detergents, gas, gasoline, varnish and similar substances to prevent deformation of the plastic part and removal of prints on the part. Use warm water and a soft cloth for cleaning, and then dry it.
  • On the products without a No-Frost feature, water droplets and icing up to a thickness of a finger may occur on the rear wall of the freezer compartment. Do not clean, and never apply oils or similar materials.
  • Use a mildly dampened micro-fibre cloth to clean the external surface of the product. Sponges and other types of cleaning clothes may cause scratches.
  • To clean all removable components during the cleaning of the interior surface of the product, wash these components with a mild solution consisting of soap, water and carbonate. Wash and dry thoroughly. Prevent contact of water with illumination components and the control panel.

CAUTION:
Do not use vinegar, rubbing alcohol or other alcohol based cleaning agents on any interior surface.
Stainless Steel External Surfaces
Use a non-abrasive stainless steel cleaning agent and apply it with a soft lint-free cloth.
To polish, gently wipe the surface with a micro-fibre cloth dampened with water and use dry polishing chamois. Always follow the veins of the stainless steel.
Preventing Odours
The product is manufactured free of any odorous materials. However, keeping the food in inappropriate sections and improper cleaning of internal surfaces may lead to odours.

  • To avoid this, clean the inside with carbonated water every 15 days.
  • Keep the foods in sealed holders, as micro-organisms arising from foods kept in unsealed containers will cause bad odour.
  • Do not keep expired and spoilt foods in the refrigerator.

Protecting Plastic Surfaces
Oil spilled on plastic surfaces may damage the surface and must be cleaned immediately with warm water.

Troubleshooting

Check this list before contacting the service.
Doing so will save you time and money.
This list includes frequent complaints that are not related to faulty workmanship or materials. Certain features mentioned herein may not apply to your product.
The refrigerator is not working.

  • The power plug is not fully settled. >>> Plug it in to settle completely into the socket.
  • The fuse connected to the socket powering the product or the main fuse is blown. >>> Check the fuse.

Condensation on the side wall of the cooler compartment (MULTI ZONE, COOL CONTROL and FLEXI ZONE).

  • The door is opened too frequently. >>> Take care not to open the product’s door too frequently.
  • The environment is too humid. >>> Do not install the product in humid environments.
  • Foods containing liquids are kept in unsealed holders. >>> Keep the foods containing liquids in sealed holders.
  • The product’s door is left open. >>> Do not keep the product’s door open for long periods.
  • The thermostat is set to a very cool temperature. >>> Set the thermostat to an appropriate temperature.

Compressor is not working.

  • In case of sudden power failure or pulling the power plug off and putting back on, the gas pressure in the product’s cooling system is not balanced, which triggers the compressor thermic safeguard. The product will restart after approximately 6 minutes. If the product does not restart after this period, contact the service.

  • Defrosting is active. >>> This is normal for a fully-automatic defrosting product.
    The defrosting is carried out periodically.

  • The product is not plugged in. >>> Make sure the power cord is plugged in.

  • The temperature setting is incorrect. >>> Select the appropriate temperature setting.

  • The power is out. >>> The product will continue to operate normally once the power is restored.
    The refrigerator’s operating noise is increasing while in use.

  • The product’s operating performance may vary depending on the ambient temperature variations. This is normal and not a malfunction.
    The refrigerator runs too often or for too long.

  • The new product may be larger than the previous one. Larger products will run for longer periods.

  • The room temperature may be high. >>> The product will normally run for long periods in higher room temperature.

  • The product may have been recently plugged in or a new food item is placed inside. >>> The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.
    This is normal.

  • Large quantities of hot food may have been recently placed into the product. >>> Do not place hot food into the product.

  • The doors were opened frequently or kept open for long periods. >>> The warm air moving inside will cause the product to run longer. Do not open the doors too frequently.

  • The freezer or cooler door may be ajar. >>> Check that the doors are fully closed.

  • The product may be set to a temperature that is too low. >>> Set the temperature to a higher degree and wait for the product to reach the adjusted temperature.

  • The cooler or freezer door washer may be dirty, worn out, broken or not properly settled. >>> Clean or replace the gasket.
    Damaged / torn door washer will cause the product to run for longer periods to preserve the current temperature. The freezer temperature is very low, but the cooler temperature is adequate.

  • The freezer compartment temperature is set to a very low degree. >>> Set the freezer compartment temperature to a higher degree and check again.
    The cooler temperature is very low, but the freezer temperature is adequate.

  • The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.
    The food items kept in cooler compartment drawers are frozen.

  • The cooler compartment temperature is set to a very low degree. >>> Set the cooler compartment temperature to a higher degree and check again.
    The temperature in the cooler or the freezer is too high.

  • The cooler compartment temperature is set to a very high degree. >>> Temperature setting of the cooler compartment has an effect on the temperature in the freezer compartment. Wait until the temperature of relevant parts reach the sufficient level by changing the temperature of cooler or freezer compartments.

  • The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently.

  • The door may be ajar. >>> Fully close the door.

  • The product may have been recently plugged in or a new food item is placed inside. >>> This is normal. The product will take longer to reach the set temperature when recently plugged in or a new food item is placed inside.

Large quantities of hot food may have been recently placed into the product.

Do not place hot food into the product.

Shaking or noise.

  • The surface is not flat or durable >>> If the product is shaking when moved slowly, adjust the stands to balance the product. Also make sure the ground is sufficiently durable to bear the product.

  • Any items placed on the product may cause noise. >>> Remove any items placed on the product.

  • The product is making noise of liquid flowing, spraying etc.

  • The product’s operating principles involve liquid and gas flows. >>> This is normal and not a malfunction.
    There is sound of wind blowing coming from the product.

  • The product uses a fan for the cooling process. This is normal and not a malfunction. There is condensation on the product’s internal walls.

  • Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.

  • The doors were opened frequently or kept open for long periods. >>> Do not open the doors too frequently; if open, close the door.

  • The door may be ajar. >>> Fully close the door.
    There is condensation on the product’s exterior or between the doors.

  • The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation will dissipate when the humidity is reduced.
    The interior smells bad.

  • The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and carbonated water.

  • Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials without free of odour.

  • The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Microorganisms may spread out of unsealed food items and cause bad odour.

  • Remove any expired or spoilt foods from the product.
    The door is not closing.

  • Food packages may be blocking the door. >>> Relocate any items blocking the doors.

  • The product is not standing in full upright position on the ground. >>> Adjust the stands to balance the product.

  • The surface is not flat or durable >>> Make sure the surface is flat and sufficiently durable to bear the product.
    The crisper is jammed.

  • The food items may be in contact with the upper section of the drawer. >>> Reorganize the food items in the drawer.
    Temperature on the product surface.

  • High temperature may be observed between two doors, on the side panels and on the rear grill area while your product is operated. This is normal and it does not require servicing.
    Fan continues to operate when the door is opened.

  • Fan may continue to operate when the freezer door is open.

WARNING: If the problem persists after following the instructions in this section, contact your vendor or an Authorized Service. Do not try to repair the product. This is normal.
Packaging sorting information
Please scan the QR code which places on the outer packaging of the product to find all the information relating to the packaging and how to manage the packaging waste.
DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any safety issue or unsafe use arising, provided that they are carried out within the limits and in accordance with the following instructions (see the “Self-Repair” section). Therefore, unless otherwise authorized in the “Self- Repair” section below, repairs shall be addressed to registered professional repairers in order to avoid safety issues.
A registered Professional repairer is a professional repairer that has been granted access to the instructions and spare parts list of this product by the manufacturer according to the methods described in legislative acts pursuant to Directive 2009/125/ EC.
However, only the service agent (i.e. Authorized professional repairers) that you can reach through the phone number given in the user manual/warranty card or through your authorized dealer may provide service under the guarantee terms. Therefore, please be advised that repairs by professional repairers (who are not authorized by) Smeg shall void the guarantee. Self-Repair Self- repair can be done by the end-user with regard to the following spare parts: door handles, door hinges, trays, baskets and door gaskets (an updated list is also available www.smeg.com/services/customer- service as of 1st March 2021).
Moreover, to ensure product safety and to prevent risk of serious injury, the mentioned self-repair shall be done following the instructions in the user manual for self repair or which are available in www.smeg.com/services /customer-service . For your safety, unplug the product before attempting any self-repair.
Repair and repair attempts by end-users for parts not included in such list and/or not following the instructions in the user manuals for self-repair or which are available in www.smeg.com/services/customer- service, might give raise to safety issues not attributable to Smeg, and will void the warranty of the product.
Therefore, it is highly recommended that end-users refrain from the attempt to carry out repairs falling outside the mentioned list of spare parts, contacting in such cases authorized professional repairers or registered professional repairers. On the contrary, such attempts by end-users may cause safety issues and damage the product and subsequently cause fire, flood, electrocution and serious personal injury to occur. By way of example, but not limited to, the following repairs must be addressed to authorized professional repairers or registered professional repairers: compressor, cooling circuit, main board, inverter board, display board, etc. The manufacturer/seller cannot be held liable in any case where end-users do not comply with the above. The spare part availability of the refrigerator that you purchased is 10 years. During this period, original spare parts will be available to operate the refrigerator properly The minimum duration of guarantee of the refrigerator that you purchased is 24 months. This product is equipped with a lighting source of the “G” energy class.
The lighting source in this product shall only be replaced by Professional repairer.

TECHNICAL DATA

The technical information is situated in the rating plate on the internal side of the appliance and on the energy label.
The QR code on the energy label supplied with the appliance provides a web link to the information related to the performance of the appliance in the EU EPREL database. Keep the energy label for reference together with the user manual and all other documents provided with this appliance. It is also possible to find the same information in EPREL using the link https://eprel.ec.europa.eu and, the model name and product number that you find on the rating plate of the appliance.
INFORMATION FOR TEST INSTITUTES
Installation and preparation of the appli- ance for any EcoDesign verification shall be compliant with EN 62552. Ventilation requirements, recess dimensions and minimum rear clearances  shall be as stated in this User Manual at Chapter 3. Please contact the manufacturer for any other further information, including loading plans.
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following data available: Model, Serial Number. The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
VISIT OUR WEBSITE TO:
Get usage advice, brochures, trouble shooter, service and repair information: www.smeg.com/services/customer-service
WARNING !

  • DO NOT USE ANY COPPER POT, DISH INSIDE THE CABINET!
  • DO NOT LOAD ANY FOOD WITHOUT PACKAGING!

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