waterpik Complete Care WP-800 Series User Guide

June 7, 2024
Waterpik

Waterpik® Complete Care
WP-800 Series

waterpik Complete Care WP-800 Series

www.waterpik.com

IMPORTANT SAFEGUARDS

READ ALL INSTRUCTIONS BEFORE USING.

  • This product is for household use. When using electrical products, especially when children are present, basic safety  precautions should always be followed, including the following:

DANGER:
To reduce the risk of electrocution:

waterpik Complete Care WP-800 Series - DANGER

  • Do not handle the plug with wet hands.
  • Do not place in or drop into water or other liquid.
  • Do not use while bathing.
  • Do not place or store product where it can fall or be pulled into a tub or sink.
  • Do not reach for a product that has fallen into the water. Unplug immediately.
  • Check the power supply cord for damage before the first use and during the life of the product.

WARNING:
To reduce the risk of burns, electrocution, fire, or injury to persons:

  • Do not plug this device into a voltage system that is different from the voltage system specified on the device or charger. Use with improper voltage will damage the product and VOID warranty.
  • If the product is opened/disassembled for ANY reason warranty is VOID.
  • Do not use this product if it has a damaged cord or plug if it is not working properly, if it has been dropped or damaged, or dropped into any liquid. Contact Water Pik, Inc. at 1-800-525-2774 or visit www.waterpik.com.
  • Do not direct water from the Water Flosser under the tongue, into the ear, nose or other delicate areas. This product is capable of producing pressures that may cause serious damage in these areas.
  • Do not direct water into the nose or ear. The potentially deadly amoeba, Naegleria fowleri, may be present in some tap water or unchlorinated well water and may be fatal if directed into these areas.
  • Use this product only as indicated in these instructions or as recommended by your dental professional.
  • Only use tips and accessories recommended by Water Pik, Inc.
  • Do not drop or insert any foreign object into any opening or hose.
  • Keep electrical cord away from heated surfaces.
  • Do not use Water Flosser or Toothbrush outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
  • Do not use iodine, or water-insoluble concentrated essential oils in the Water Flosser. Use of these can reduce product performance and will shorten the life of the product.
  • Fill Water Flosser reservoir with water or other dental professional recommended solutions only.
  • Remove any oral jewelry prior to use of the Water Flosser or Toothbrush.
  • Do not use either the Water Flosser or Toothbrush if you have an open wound on your tongue or in your mouth.
  • If your physician or cardiologist has advised you to receive antibiotic premedication before dental procedures, you should consult your dentist and/or medical professional before using the Water Flosser or Toothbrush or any other oral hygiene aid.
  • This product complies with the safety standards for electromagnetic devices. If you have a pacemaker or other implanted device containing magnets or electronics, contact your physician or the device manufacturer prior to using the Toothbrush.
  • Close supervision is necessary when the Water Flosser and Toothbrush are used by, on or near children or invalids.
  • If the Pik Pocket™ tip (not included in all models) separates from the shaf for any reason, discard tip and shaf and replace with a new Pik Pocket™ tip.
  • Do not use the Water Flosser for more than 5 minutes in each two-hour period.
  • Children should be supervised to ensure that they do not play with the appliance.
  • This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug is intended to ft into a  polarized outlet only one way. If the plug does not ft fully into the outlet, reverse the plug. If it still does not ft, contact a  qualified electrician. Do not attempt to modify the plugin anyway.
  • This product does not contain any user-serviceable parts in the toothbrush handle or Water Flosser unit. Do not attempt to open either component except for battery disposal. See the “Battery Removal” section.
  • Using toothpaste containing peroxide may damage the plastic housing of this product.
  • Using abrasive or chemical cleaners may damage the plastic housing of this product.

SAVE THESE INSTRUCTIONS

PRODUCT DESCRIPTION

Water Flosser

waterpik Complete Care WP-800 Series - PRODUCT DESCRIPTION
f

1. Tip 5. Water fosser pressure control dial
2. Hinged reservoir lid 6. Tip eject button
3. Reservoir 7. Water ON/OFF switch
4. Power ON/OFF switch 8. Toothbrush charger post

9. Base

Water Flosser Tips
**A. Orthodontic Tip***

  • Braces
  • General use

B. Pik Pocket™  Tip*

  • Periodontal pockets
  • Furcations

**C. Plaque Seeker™ Tip***

  • Implants
  • Crowns
  • Bridges
  • Retainers
  • General use

D. Classic Jet Tip**
General use
E. Tongue Cleaner**
Fresher breath

*Replace every 3 months
**Replace every 6 months

NOT ALL TIPS INCLUDED IN ALL MODELS

waterpik Complete Care WP-800 Series - MODELS

Sonic/Oscillating Toothbrush

waterpik Complete Care WP-800 Series - brush

10. Triple sonic brush head 13. Toothbrush mode button
11. Triple clean brush head 14. Toothbrush mode indicator lights
12. Toothbrush power button  15. Toothbrush recharge indicator

Brush Heads
**F. Triple Sonic Brush Head***

  • Plaque removal
  • Whitening

G. Triple Clean (Oscillating)
**Brush Head***

  • Plaque removal

waterpik Complete Care WP-800 Series - brush 2
*Replace every 3 months

NOTE: BRUSH HEADS ARE NOT INTERCHANGEABLE. EACH UNIT ONLY CONTAINS ONE TYPE OF  TOOTHBRUSH.
Replacement tips/attachments may be purchased online at www.waterpik.com, or by phone from Water Pik, Inc. at 1-800-525- 2774. To find detailed information about tips, other accessories, and product usage please visit our website at www.waterpik.com.

GETTING STARTED WITH YOUR WATER FLOSSER

Powering the Unit
Plug the cord into an electrical outlet. If the outlet is controlled by a wall switch, be sure it is turned on.
Preparing the Reservoir
Lif the reservoir lid, remove the reservoir and fill it with lukewarm water. Replace the reservoir over the base and press down firmly and close the lid.

waterpik Complete Care WP-800 Series - figure 1
Inserting and Removing Tips
Insert tip into the center of the Water Flosser handle, pressing down firmly until tip clicks into place. The colored ring will be fush with the top of the handle if the tip is correctly locked into place.

waterpik Complete Care WP-800 Series - figure 2To remove the tip from the handle, slide the tip eject button on the handle.

Caution: Do not use tip eject slide while the unit is running.

Prime Unit (First Time Use Only)
The set pressure control dial on the base to high (pressure setting No. 10), point the handle, and tip into the sink. Turn unit ON and water  ON until water flows from the tip. Turn Power OFF.

waterpik Complete Care WP-800 Series - figure 3

Adjusting the Pressure Setting
Turn the pressure control dial on the base of the unit to the lowest setting (pressure setting No. 1) for first-time use. Gradually increase pressure over time to the setting you prefer – or as instructed by your dental professional.

waterpik Complete Care WP-800 Series - figure 3

Using the Water Flosser
Always place the tip in your mouth before turning the water ON. With the water switch in the OFF position, turn the power on. Lean over the sink and slightly close lips enough to prevent splashing while still allowing water to flow from the mouth into the sink. Turn the water switch ON. When finished, turn the water switch and power OFF. During use, you can stop the flow of water by sliding the water switch on the handle to the OFF position.

waterpik Complete Care WP-800 Series - figure 5
NOTE: Motor will continue to run.

Recommended Technique
For best results, start with the back teeth and work toward the front teeth. Direct the stream at a 90-degree angle to your gumline with a tip in your mouth. Glide tip along gumline and pause briefly between teeth. Continue until you have cleaned the inside and outside of both the upper and lower teeth.

waterpik Complete Care WP-800 Series - figure 6

When Finished
Turn the unit OFF. Empty any liquid left in the reservoir. Unplug the unit.
NOTE: If you used mouthwash or other solution besides water, see the “Using Mouthwash and Other Solutions” section.

NOTE: NOT ALL TIPS ARE INCLUDED WITH ALL MODELS.

TIP USAGE
Plaque Seeker™ Tip
To use the Plaque Seeker™ tip, place the tip close to the teeth so that the bristles are gently touching the teeth. Gently glide tip along the gumline, pausing briefly between teeth to gently brush and allow the water to flow between the teeth.

waterpik Complete Care WP-800 Series - figure 7

Orthodontic Tip
To use the orthodontic tip, gently glide tip along the gumline, pausing briefly to lightly brush the area between teeth and all around the orthodontic bracket, before proceeding to the next tooth.

waterpik Complete Care WP-800 Series - figure 8

Pik Pocket™ Tip
The Pik Pocket™ tip is specifically designed to deliver water or anti- bacterial solutions deep into periodontal pockets.
To use the Pik Pocket™ tip, set the unit to the lowest pressure setting.
Place the soft tip against a tooth at a 45-degree angle and gently place the tip under the gumline, into the pocket.

waterpik Complete Care WP-800 Series - figure 9

Tongue Cleaner Tip
Set to lowest pressure setting, place tip in the center/middle of your tongue about halfway back. Pull forward with light pressure. Increase pressure as you prefer.

waterpik Complete Care WP-800 Series - figure 10 Using Mouthwash and Other Solutions
Your Waterpik® Water Flosser can be used to deliver mouthwash and antibacterial solutions. After using any special solution,  rinse the unit to prevent clogging by partially filling the reservoir with warm water and running the unit with the tip pointed into sink until unit is empty.

waterpik Complete Care WP-800 Series - figure 11
Cleaning
Before cleaning, unplug from the electrical outlet. Clean the product when necessary by using a soft cloth and mild non-abrasive cleanser. The water reservoir is removable for easy cleaning and is top-rack dishwasher safe.

General Cleaning/Removing Hard Water Deposits
Hard water deposits may build up in your unit, depending on the mineral content of your water. If left unattended, it can hinder performance. Cleaning internal parts: add 2 tablespoons of white vinegar to a full reservoir of warm water. Point the handle and tip into the sink. Turn the unit ON and run until the reservoir is empty. Rinse by repeating with a full reservoir of clean warm water. This process should be done every 1 to 3 months to ensure optimal performance.

Leakage
If leaking due to a damaged hose, replacement hoses and handles can be purchased at www.waterpik.com or contact Water Pik Inc. customer service for a self-service repair kit.

GETTING STARTED WITH YOUR TRIPLE SONIC TOOTHBRUSH

Charging the Triple Sonic Toothbrush
Charge for 24 hours before first use. All 3 charge indicator lights will stay on continuously when the unit is fully charged. A full charge will last for approximately 20 pre-timed brush cycles, or approximately 10 days if brushing twice daily. If the toothbrush is to be stored for an extended period of time (three months or more), be sure to fully charge it prior to storage.

Recharge Indicator Lights
Charge indicator lights will indicate the level of battery charge for approximately 10 seconds after use and after removal from the charging base, and will then turn off.
waterpik Complete Care WP-800 Series - figure 12
Fully Charged
2/3 Charged
1/3 Charge Life (Recharging is Recommended)

Unit will not operate if the bottom LED begins to blink rapidly.
In order for the toothbrush to begin to work again, it must be placed on the charger for approximately 1 hour.
Modes
Clean: Standard mode for superior teeth cleaning.
Whiten: Teeth cleaning with polishing and whitenin Massage: Pulsates for gentle gum stimulation.
Sonic Brushing

waterpik Complete Care WP-800 Series - figure 14

  • Slide the brush head onto the handle and push it down frmly.
  • Place the brush head into your mouth before turning the unit on.
  • Select mode by pressing mode button.
  • For best results, position brush along the gum line at a 45-degree angle.
  • Use light pressure with a small, slow back and forth motion covering one or two teeth at a time.
  • Quad Timer: Your Triple Sonic Toothbrush will create a short pause every 30 seconds, to remind you to move to the next quadrant of your mouth.

2-Minute Timer: The brush will automatically shut of afer 2 minutes of run time.

waterpik Complete Care WP-800 Series - figure 15

GETTING STARTED WITH YOUR TRIPLE CLEAN TOOTHBRUSH

Charging the Triple Clean Toothbrush
Charge for 24 hours before frst use. When the toothbrush is fully charged, the charge indicator will be green while sitting on the base. A full charge will last for approximately 1 week if brushing twice daily. If the toothbrush is to be stored for an extended period of time (three months or more), be sure to fully charge it prior to storage.

Recharge Indicator Lights

waterpik Complete Care WP-800 Series - figure 17

Fully Charged – CHARGE light is green.
2/3 Charged – Both MASSAGE and LOW lights are fashing green.
1/3 Charge life – MASSAGE light is green. Recharging is recommended.
NOTE: If the charger light blinks red and green when of the charger base, the unit has a low battery level and may not operate.
In order for the toothbrush to begin to work again, it must be placed on the charger for approximately 1 hour.

Modes
High: Everyday cleaning performance
Low: Gentle movements for efective cleaning of sensitive teeth
Massage: Micro-pulse pattern for enhanced gum stimulation

Brushing

waterpik Complete Care WP-800 Series - figure 18

  • Slide the brush head onto the handle and push it down firmly. Place the brush head into your mouth before turning the unit on.
  • Select mode by pressing mode button.
  • Use light pressure with a small, slow back and forth motion covering one or two teeth at a time.
  • Quad Timer: Your Triple Clean Toothbrush will create a short pause every 30 seconds, to remind you to move to the next quadrant of your mouth.

2-Minute Timer: The brush will automatically shut of after 2 minutes of run time.

waterpik Complete Care WP-800 Series - figure 19

GETTING STARTED WITH YOUR TRIPLE CLEAN TOOTHBRUSH

Cleaning

  1.  After each use, turn of the unit, remove the brush head from the handle and brush head under running water.
  2.  Wipe the handle dry after each use.
    waterpik Complete Care WP-800 Series - figure 20

Service
Waterpik® toothbrushes have no consumer serviceable or replaceable electrical items and do not require routine service maintenance. For all accessories go to www.waterpik.com. You may also call our toll- free customer service number at 1-800-525- 2774. Refer to the serial and model numbers in all correspondence. These numbers are located on the bottom of your unit.
Disposal
This product contains rechargeable Nickel Metal Hydride batteries. The batteries are not replaceable.
Please do not dispose of the unit in the household waste. Remove the batteries per the instructions below and recycle at your local recycling center.

Battery Removal
Note: This process is not reversible
Remove the battery only at the end of the product’s life for recycling. Doing so earlier will destroy the product. Deplete the battery charge until the brush no longer operates. Observe basic safety precautions.
Remove the batteries as shown and recycle them and the rest of the product according to local regulations.

waterpik Complete Care WP-800 Series - figure 21.waterpik Complete Care WP-800 Series - figure
22waterpik Complete Care WP-800 Series - figure
23

  1. Use a screwdriver to remove the screw and battery door.
  2. Hold the handle upside down, press the toothbrush shaf, and release the two tabs inside the handle using a flathead screwdriver to release the internal components of the handle.
  3. Insert screwdriver next to the battery connections, and push out of plastic covering. Twist and break the battery connections. Remove the circuit board and pry the battery from the circuit carrier.
  4. Recycle or dispose of the battery properly.

LIMITED TWO YEAR WARRANTY

Service Maintenance
Waterpik® Water Flossers have no consumer serviceable electrical items and do not require routine service maintenance. For all accessories go to www.waterpik.com. You may also call our toll-free customer service number at 1-800-525-2774. Refer to the serial and model numbers in all correspondence. These numbers are located on the bottom of your unit. Still have questions? Go to www.waterpik.com.

Water Pik, Inc. warrants to the original consumer of this product that it is free from defects in materials and workmanship for 2  years from the date of purchase. Consumer will be required to submit the original purchase receipt as proof of purchase date and  if requested, the entire product, to support a warranty claim. Water Pik, Inc. will replace the product, at its discretion, provided the product has not been abused, misused, altered, or damaged after purchase, was used according to instructions, and was only used with accessories or consumable parts approved by Water Pik, Inc. This limited warranty excludes accessories or consumable parts such as tips and brush heads. Use with improper voltage will damage product and VOID warranty.
This warranty gives you specific legal rights. You may also have other rights that vary, depending on the law in your place of residence.
Arbitration
BINDING ARBITRATION AND WAIVER OF RIGHT TO ASSERT MATTERS IN COURT AND RIGHT TO JURY TRIAL
By purchasing, installing, or using this product you agree that any controversy or claim arising out of or relating to your purchase,  use, modification, installation, or removal of this product shall be settled by binding arbitration. The arbitrator’s decision will be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction over the matter. Further, you agree that you will not have the right to litigate any claim arising out of or in relation to your purchase, use, modification, installation, or removal of this product in any court or to have a jury trial on that claim.

Arbitration of any matters shall be administered by the American Arbitration Association and conducted by one arbitrator in accordance with the consumer arbitration rules of the American Arbitration Association in effect at the time of fling of the demand. The venue for all such arbitrations shall be Colorado and any such arbitration shall be subject to the Federal Arbitration Act and Colorado law.

WAIVER OF RIGHT TO PARTICIPATE IN CLASS ACTIONS OR PURSUE CLAIMS IN A REPRESENTATIVE CAPACITY.
Further, by purchasing, installing, or using this product you agree that arbitration must be on an individual basis. This means neither you nor we, may join or consolidate claims in arbitration by or against other purchasers or users of Waterpik® products or the general public. Additionally, you may not litigate in court or arbitrate any claims as a representative or member of a class or  in a purported representative capacity on behalf of the general public, other purchasers or users of this product, other  persons or entities similarly situated, or in a private attorney general capacity

WATER PIK DISCLAIMS ALL OTHER EXPRESS OR IMPLIED WARRANTIES TO THE EXTENT PERMITTED BY  LAW INCLUDING, BUT NOT LIMITED TO, ALL WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A  PARTICULAR PURPOSE. ALL IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS LIMITED  WARRANTY. SOME STATES OR PROVINCES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED  WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.

Water Pik, Inc., a subsidiary
of Church & Dwight Co., Inc.
1730 East Prospect Road
Fort Collins, CO 80553-0001 USA
844-821-4873
www.waterpik.com
Made in China.

References

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