Fiido D12 Electric Bike User Manual
- June 7, 2024
- Fiido
Table of Contents
D12 User Manual
SHENZHEN FIIDO TECHNOLOGY DEVELOPMENT CO., LTD
NO.142 Fiido Industrial Park, Futong Rd. Yuanshan St. Longgang District,
Shenzhen, China
https://www.fiido.com email- support@fiido.com
Made in China
Fiido Electric Bicycle Catalog
I.Important Note
II.Bike Diagrams
III.How to adjust the saddle height
IV.Unfolding Instructions
V.Folding Instructions
VI.Specifications
VII.Daily maintenance and basic troubleshooting
E-Scooter and E-Bike laws differ by State – check your local laws and only ride in legally permitted areas. Use helmets, protective gear, and always ride responsibly.
Riding Safety
As with other sports, bicycling involves the risk of personal injury and
damage to the bicycle. By choosing to ride a bicycle, you assume the
responsibility for that risk, so you need to know – and practice – the rules
of safe and responsible riding and of proper use and maintenance. Proper use
and maintenance of your bicycle reduce the risk of injury.
Because it is impossible to anticipate every situation or condition which can occur while riding, this Manual makes no representation about the safe use of the bicycle under all conditions. There are risks associated with the use of any bicycle which cannot be predicted or avoided, and which are the sole responsibility of the rider. If you have any questions or do not understand something, take responsibility for your safety and consult with the bike shop or the bicycle’s manufacturer. It is important for a rider to read carefully all instructions below before your first ride.
Important Note
This manual includes important safety performance and service information.
Please make sure to read the following warnings before using our products for
the first time.
a) If you lend your e-bike to other people, please confirm that he/she has
read this manual to decrease the risk of an accident.
b) Please wear a suitable and safe helmet before riding, please wear clothes
with fluorescent and reflective stripes when riding at night. Follow the
traffic rules and don’t exceed the speed limits, which may cause accidents.
c) Don’t touch or use metal to touch the charging port on the bike, otherwise,
it will cause a short circuit.
d) Following actions will cause huge power drops and reduce the riding
distance:
1. Starting the bike by using the throttle.
2. Frequent braking.
3. Riding against the wind.
4. Overloading.
5. Insufficient tire pressure.
e) To extend the riding range:
1. Please use assist mode.
2. Brake only when necessary for safety, and don’t use the throttle to start
the bike.
3. Don’t overload.
4. Before riding, please check the tire pressure and supply enough pressure.
f) When charging the e-bike, please make sure that there is nothing inside of
the charging port. Connect the charger to the bike first and then to the AC
power source to avoid sparking.
g) Please consult your insurance company or insurance broker on the insurance
coverage of riding an electric bike.
h) Generally, people must be 16 years old to ride an e-bike or three-wheel
electric bike. Please refer to local laws and regulations when using this
product in your country.
i) Bicycles are vehicles with certain risks, brake the rear wheel first, and
then the front wheel in emergency braking, especially when the cycling speed
is too high, you may fall over if you use the front brake suddenly. Please
ride carefully.
Safety Guidelines
- Always ride with both hands on the handle.
- Do not park in building doors, evacuation staircases, walkways, and safety exits.
- Do not charge inside residential buildings and park
- Stay away from the combustible when charging.
- Please charge according to the suggested time, do not charge for too long.
- Use and store the batteries correctly; batteries should never be disassembled.
- Read all warning terms before riding or charging, only use the original charger.
- When adjusting the saddle position, do not exceed the safety line on the supporting
Bike Diagrams
1. Removable battery
2. Quick release
3. Brake disc
4. Hub motor
5. Valve
6. Folding system
7. Charge port
8. Controller box| 9. Chain
10. Chain wheel
11. Pedal
12. Crank
13. Handlebar
14. Stem
15. Folding system
16. Headlight
17. Brake disc
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1. Brake power off system (Left brake handle for rear brake)
2. Light button (Click once power on/off)
3. Horn button (Click the button once to signal the whistle )
4. Power on/off button (Long press turn on/off electric power mode)
5. Power adjustment (Click once to shift gears, a total of 3 gears) 6.Thumb
shifter (Turn the handle outward to reduce the gear)| 7. Power off brake’
(Right brake handle for front brake)
8. Battery level (Display remaining battery)
9. Speed (Display current speed)
10 Electric-assist gear (Display power gear number)
11.0dometer (Display the current mileage,long-press M to display the total
mileage)
12. Thumb shifter (Turn the handle outward to increase the gear)
13. Electric-assist throttle (Provide electric assistant)
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( Note : The bike will automatically shut down when it is stationary if not used within 10 minutes.)
Use a 15mm spanner to screw the pedal spindle into the threaded hole and
tighten it in the direction of the arrow (left counterclockwise, right, and
clockwise, as shown).
( Note : When installing the pedal, be aware of the left and right, align
the installation horizontally to prevent the pedal from slipping out of the
crank.)
How to adjust the saddle height
Battery seat tube:
Open the seat tube quick release(Figure 2), pull the battery seat tube out of
the frame, and adjust the height of the battery seat tube up and down
according to your needs. When you adjust the height of the battery seat tube,
then buckle the seat tube quick release.
Unfolding Instructions
-
Unfold the D12 bike frame to straightened position and tighten the frame folding handle and safety clasp.
-
Unfold the handlebar tube to the upper position, lock the raised tube into position, and tighten the safety clasp. Adjust the T-handle bar into a riding position.
-
To insert the seat post clamp into position, first open the Seatpost clamp located on the bike frame, then insert the Seatpost and adjust the tube into position (note the marked lines on the Seatpost). Adjust the bike seat height until you find the perfect riding position, then tighten the seat post clamp to lock into position.
-
For your safety, double-check the following items are in position before riding: Frame/seat/handle tube locking positions, brake system function,
tires inflated, battery charge, and your safety gear. -
Enjoy your D12 and have a fun ride on the world’s best electric bike.
Note : Both the Rise and the Seat Tube are marked with a safe (MAX or MIN). For safety reasons, please use them in a safe range.
Note : Please make sure the seat post clamp should be tightened by Allen
key insert to charge.
Step 1. Open up the lock at the base of the seat post, then gently lower the
seat to the bottom, and then close the clamp to lock it in position.
Step 2. Open up the lock at the base of the steering tube, then gently fold
down the tube and handlebar.
Step 3. Open up the lock in the center of the bike frame, and then fold the
D12 in half.
Specifications
Name
|
Specification
---|---
Electric Bike System Power Assist System| F3IGIDeOarSsyAsstesimst
Max Load weight| 120kg
Maximum power-assist speed| 25km/h
Maximum Range| Power-assisted model up to 80-100KM
Battery| High-quality Lithium-ion 48V 11.6Ah
Battery adaptation| DC 42V 2A
Recharge Time| 7 hours
Display| LCD Display
Drive Type| Rear Drive
Frame Material| Aluminum Alloy
Front Brake| Mechanical Disc Brakes
Brake Type| Mechanical Disc Brakes
Chainset| Prowheel Steel 52 Tooth
Gears| Shimano 7-speed gear
Chain| KMC Z7
Rear Brake| Mechanical Disc Brakes
Rear Hub/Rated Power| Xiong Motor/250W
Rims| Alloy
Wheel Size| 20”
Tyre Size| 20”×1.75 inch
Tires| Cheng Shin Tire
Net Weight| 17.5kg(with battery)
Unfold size| 148cm×57cm×110m
Folding size| 80cm x 74cm x 40cm
- The above data allow for 5% manufacturing tolerances.
- After receiving the goods, there may be some differences between individual accessories and display drawings, which are different due to the different batches, and do not affect the use.
Daily maintenance and basic troubleshooting
Brake abnormal sound or
wheel rotation resistance| 1. Check whether the end of the brake cable is
stuck.
2. Slight friction can be adjusted by fine-tuning the end of the line
3. Adjust the brakes to ensure that the brake pad and brake disc clearance is
balanced
4. If the brake pads are worn, replace brake pads.
---|---
Seat tube slide down| 1. The set screw of the seat tube clamp is not
tightened. Adjust the set screw.
2. Check whether the anti-skid bushing inside the seat tube clamp is
damaged,if it’s broken, replace the anti-skid bushing.
Difficulty in folding bicycle| 1. Check whether the spring at the folding joint
is out of shape, or the spring is pulled out without return, if the spring is
damaged,it needs to be replaced.
2. Dry folding joints cause folding difficulties, can use lubricating oil to
lubricate the joints.
Handlebars are not straight| 1. Check whether the saddle fixing screw is
tightened. Retighten the saddle bottom fixing screw with the hex tool
Saddle loose (slide up and down)| 1. Check whether the saddle fixing screw is
tightened. Retighten the saddle bottom fixing screw with the hex tool
2. The loose fixing screw of the saddle slides up and down, resulting in the
sliding teeth
of the rack of the seat tube clamp code. It needs to replace the seat tube clamp code.
The chain often falls off| 1. Check whether the chainset is deformed and if
the chainset is deformed,it needs to replace the chainset
2. Check whether the rear derailleur is loose, relock the rear derailleur and
then lock the screw.
Fault code|
E001| Controller fault
E0 02| Display communication fault
E003| Motor hall fault
E004| Handlebar fault
E005| Motor fault
- When the battery is used up, it should be fully charged in time. The green light on the charger indicates a full charge. Long-term underpowered storage will affect the performance of the battery.
- When cross the pool, water section, please pay attention to the wading height is not higher than the hub, prevent motor damage due to water inflow.Do not use high-pressure water gun to clean, so as not to damage the electronic components and wiring due to humidity.
- Add some lubricating oil to the chain and flywheel of the bike to avoid wading and rusting
- It is best to charge the battery in a ventilated, dry place. Direct sunlight or rain can have a bad effect on the performance of batteries and chargers. When charging, the battery and charger should be away from other sources of heat.
- Connect the battery before charging, and then plug it into the electric supply. After charging, pull out the electricity first, and then pull out the battery end.If do not follow the steps, it will cause a fire when connecting the battery end.