motorola MTP3550 Tetra Portable Radio User Guide

June 7, 2024
Motorola

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motorola MTP3550 Tetra Portable Radio

Controls and Indicators

motorola MTP3550 Tetra Portable Radio - view|

  1. Accessory Socket
  2. Talkgroup Knob
  3. Volume Knob
  4. LED Status Indicator
  5. Programmable Side Button
  6. Push-To-Talk Button (PTT)
  7. Soft Key
  8. Sand Key
  9. Speaker
  10. Bottom Microphone
  11. Antenna with a color O-ring
  12. Emergency Button
  13. Top Microphone
  14. Side Connector
  15. Display
  16. Menu Key
  17. On-Off/End/Home Key
  18. Four Way Navigation Key
  19. Alphanumeric Keypad
  20. Bottom Connector
  21. Battery Latch

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LED Status Indicator

Indicator Status Charging Status
Solid green In use Fully Charged
Blinking green In service 90% Charged
Solid red Out of service Rapid Charge
Blinking red Connecting to a network
Entering DM0 Faulty or Invalid Battery
Solid orange Transmit Inhibit in service
Channel busy in DMO
Blinking orange Incoming private or phone call Battery is waiting

to charge
No indication| Switched off| –

Battery Capacity Information

Information Description
Full (80% – 100% capacity)
Middle (60% – 80% capacity)
Low (25% – 60% capacity)
Very low (5% – 25% capacity)
Less than 5% capacity

Getting Started

Installing the Battery

motorola MTP3550 Tetra Portable Radio - Installing the
Battery
Insert the battery into the compartment.
Slide towards the top of the radio until it clicks.
Attaching the Antenna

motorola MTP3550 Tetra Portable Radio - Attaching the
Antenna

Turn the radio off before attaching the antenna.
Align the bottom of the antenna and the screw-in base on the top of the radio.
Turn clockwise until snug. Do not force.
Unlocking the Radio
Your radio may be locked at power-up. To unlock the radio after powering on, enter the code at the prompt using Navigation keys.
The unlock code is originally set to 0000. Your service provider may change this number before you receive your radio.

Unlocking/Locking the Keypad
To unlock/lock the keypad, press the Menu key and then the * key.
Holding Your Radio
The radio has two microphones:

  • A top microphone for the simplex group, dispatcher, or private calls
  • A bottom microphone for duplex, telephone-like calls

When making duplex calls (low audio), hold your radio as you would a telephone. Speak into the bottom microphone. Listen via the earpiece. Keep the antenna at least 2.5  centimeters from your head and body.

When making simplex calls (high audio), hold the radio in a vertical position with the top microphone 5 to 10 centimeters away from your mouth. Speak into the top microphone. Listen via the radio internal speaker. Keep the antenna at least 2.5 centimeters from your head and body.

Looking After Your Radio
Never leave your radio or battery in extreme temperatures
(over +85 °C), for example, behind a windscreen in direct sunlight.
The radio is submersible (compliant with the IP67 standard) – but only with the battery and the antenna attached.
To clean your radio, use a moistened or antistatic cloth.

Icon Description
In-Service (TMO)
No Service (TMO)
Signal Strength
Direct Mode (DMO)
Emergency Mode
Scan (TMO)
Priority Scan (TMO)
Battery Level
Battery Charging
All Ring Muted
Simplex Ring Muted
Duplex Ring Muted
Bluetooth No/Active Connection
Icon Description
--- ---
Migration
Low Audio
High Audio
Earpiece Connected
Speaker Off
New Message Has Arrived
New Message(s)
Packet Data Enabled
Packet Data Transmitting
High RF Power
Radio Keys Locked
Location

Using the Terminal

Turning the Radio On/Off
To power, the radio is on/off, press and hold On/Off key.
Using the Radio Menu
To enter the menu, press the Menu key.
To scroll through the menu, press the Up or Down Navigation key.
To select a menu item, press Select or the Right Navigation key.
To return to the previous level, press Back or the Left Navigation key.
To exit the menu, press the Home key.
Sending Status Messages
Select the target talk group, then press the Menu key and select Messages > Send  Status. Highlight a status message and press the Send key or PTT to send it.
Sending SDS Messages
From the home screen, press the Menu key. Select Messages > New Message.
Enter your message and select Send. Select Private or Group. Enter a Private ID or choose a group.
S electing Trunked/Direct Mode Operation
From the home screen, press Options, then select Trunked Mode or Direct Mode.
Making TMO/DMO Group Calls
Enter TMO or DMO. From the home screen, use the Talkgroup Knob or Navigation keys to highlight the target talk group. Press Select (if configured). Press and hold
PTT. Wait for the talk permit tone (if configured) and talk. Release PTT to listen.
Making TMO/DMO Emergency Group Calls
Enter TMO or DMO. Press and hold the Emergency button. The emergency alarm is sent automatically (if configured). Press and hold PTT. Wait for the talk permit tone (if configured) and talk. Release PTT to listen.

If using the Hot Mic feature, wait for the “Emgcy Mic On” message to appear on the display, then talk without pressing PTT.
To exit the emergency mode, press and hold the Exit soft key.
Making Simplex Private Calls
IN DMO: From the home screen, dial a number. Press and hold PTT to make the call and talk (wait for the talk permit tone if configured). Release PTT to listen. Press the  E nd key to terminate the call.
IN TMO: From the home screen, dial a number. Press and release PTT to make the call. Wait for the called party to pick up. Once the call is connected, press and hold PTT to talk (wait for the talk permit tone if configured). Release PTT to listen. Press the End key to terminate the call.
Making Duplex Private/Phone/PABX Calls
From the home screen, dial a number. Change the call type by pressing Ctype. Press and release the Send key. The ringing sounds. The called party answers. Press the End key to terminate the call.
To answer an incoming call, press the Send key.
Pairing Your Radio with Bluetooth Devices
From the home screen, press the Menu key and select Bluetooth > Scan for Accessories. Highlight the required device and select Pair. If needed, enter a PIN code or a passkey.
More Information on the Radio
Visit the Motorola Solutions Web site at: http://www.motorolasolutions.com/
Learning Experience Portal
User documentation available at: https://learning.motorolasolutions.com/
Open Source Software Legal Notices
Available in Customer Programming Software Plus (CPS Plus) DVD

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