NOVASTAR VPlayer V3.8.3 User Manual

NOVASTAR VPlayer V3.8.3 User Manual

Introduction

VPlayer is an application from NovaStar. It works as a terminal player which can be used for devices installed with Windows.
On public networks, VPlayer can work with the cloud-based publishing system of VNNOX. After binding
VPlayer and a synchronous player in the cloud-based publishing system, users can remotely manage content and control terminals via VPlayer.
On LANs, VPlayer can work with ViPlex Express LAN-Based Screen Management Software. ViPlex Express can search for and connect to VPlayer automatically. After logging in to  VPlayer in ViPlex Express, users can publish solutions to VPlayer and upgrade the version of VPlayer.
After VPlayer downloads solutions to the specified location, the solutions will be played according to the playback plan set by users

Installation

Preparation

• Visit www.en.vnnox.com/#downloadSyn to download the VPlayer installer.
• Make sure your antivirus software is stopped.
• Make sure your operating system is 64-bit Windows 7 SP1 or later.
• Make sure Microsoft .NET Framework 4.6.1 is installed.
• Make sure Microsoft Visual C++ 2017 Redistributable is installed.

Requirements
To ensure normal communication between ViPlex Express and VPlayer, install these two applications on:

• The same PC.
• Different PCs on the same LAN.
• PCs on different network segments which can be pinged successfully.
  The cloud-based publishing system of VNNOX has no specific requirements for VPlayer.

Installation
Double click the installer and complete the installation according to the wizard.

Player Binding

When working with the cloud-based publishing system of VNNOX, VPlayer must be bound to a synchronous player and then can communicate with the cloud-based publishing system.
Only one synchronous player can be bound to VPlayer.

Checking Authentication Information

Step 1 Visit www.en.vnnox.com and click Login at the top right of the page.
Step 2 Select a server node and click OK.
Step 3 Enter the account name and password, and click Log In.
If email verification or SMS verification is enabled, email verification or SMS verification will be required when you log in to VNNOX. If you have not bound an email or phone, you will be required to bind an email or phone when you log in to VNNOX.
Step 4 On the homepage of the cloud platform, choose > Player Authentication.
Step 5 In the VNNOX Standard/AD Authentication Information area, view Server Address, Authentication User Name, and Authentication Password.

Binding Players
Step 1 Open VPlayer, as shown in Figure 3-1.
Figure 3-1 The Config page

Note: The string at the bottom right of the page is the unique ID of VPlayer. The ID consists of “VPlayer_hard disk serial number” which is used to distinguish VPlayer in the terminal list of ViPlex Express. If the hard disk serial number is longer than 8 characters, the ID will use the last 8 characters.

Step 2 On the Config tab page, select a server from the drop-down options, or click New to add a server.
When you add a server, make sure that the server address must be the same as the address in VNNOX.

Step 3 Enter the authentication user name and password which must be the same as those in VNNOX.
Figure 3-2 Authentication information

Step 4 Click OK.
Step 5 In the prompt box which says the player was bound successfully, click OK.
After the player is bound successfully, the page shown in Figure 3-3 is displayed.
Figure 3-3 Binding successful

Related Operations
If you want to reset parameters, click Reset.
If you want to remove binding, log in to VNNOX and perform the following operations according to the actual situation

• VNNOX Standard: On the Players page, click .
• VNNOX AD: Choose > Players Management > Players, select the player and click Delete.

Configuration Options Checking

To ensure stable playback of VPlayer, please check the Windows configuration options shown in Table 4-1. If a configuration option does not conform to the target status, please change it. This chapter takes Windows 10 as an example.

Table 4-1 Configuration options

Configuration Options

| Target Status
---|---

Windows automatic update

| Off
Firewall|

Off

Allow program connection

Conforms to any of the above statuses. When VPlayer works with the cloud- based publishing system of VNNOX. Users do not need to check the firewall.

Turn off screen

| Never
Sleep|

Never

Scaling size

| 100%
Multiple displays|

Duplicate these displays

UAC

| Never notify
Antimalware Service Executable|

Disabled

Superfetch

|

Manual

Windows Automatic Update

Step 1 Click in the Windows Start menu.
Step 2 Choose Update & Security.
Step 3 On the Windows Update page, click Advanced options.
Step 4 Check whether Windows automatic update is turned off.

Firewall

When VPlayer and ViPlex Express work together, users are advised to turn off the Windows firewall or allow program connection to ensure normal communication. When VPlayer works with the cloud-based publishing system of VNNOX, users do not need to check the Windows firewall.

Step 1 Click in the Windows Start menu.
Step 2 Choose Update & Security.
Step 3 Windows Security.
Step 4 Click Open Windows Defender Security Center.
Step 5 Check whether the firewall is turned off. If the firewall needs to be turned on, check whether the connection is allowed. For the method to allow program connection, see 6.2 How to set the inbound firewall rules?

Figure 4-3 Firewall

Screen off and Sleep

Step 1 Click in the Windows Start menu.
Step 2 Choose System.
Step 3 Choose Power & sleep.
Step 4 Check whether all the four configuration options are set to XI’AN Never.

Figure 4-4 Screen off and sleep

Scaling Size and Multiple Displays
Step 1 Click in the Windows Start menu.
Step 2 Choose System.
Step 3 Check whether the scaling size is 100% and the option of multiple displays is set to Duplicate these displays.
Note: When multiple monitors are connected, the configuration option for multiple displays will appear.

Figure 4-5  and multiple displays

UAC

Step 1 Click in the Windows Start menu.
Step 2 Type “User Accounts” in the search box and select Change User Account Control Settings.
Step 3 Check whether UAC is set to Never notify.
Figure 4-6 UAC

Antimalware Service Executable
Step 1 Press Win + R buttons to open the Run window.
Step 2 Type gpedit.msc command and press Enter to open the Local Grou Policy Editor dialog box.
Step 3 Expand Computer Configuration > Administrative Templates > Windows Components > Windows Defender Antivirus.
Step 4 Click Real-time Protection.
Step 5 Check whether the status of Turn on process scanning whenever real time protection is enabled is Disabled.
Figure 4-7 Antimalware service executable

Superfetch
Step 1 Press Win + R buttons to open the Run window.
Step 2 Type services.msc command and press Enter to open the Services dialog box.
Step 3 Check whether the startup type of Superfetch is Manual.

Figure 4-8 Superfetch

General Functions

Setting Display Window
Step 1 Open VPlayer.
Step 2 Choose Display.
Figure 5-1 The Display page

Step 3 Set the position and size of the display window and select an option of keeping the window on top.
If Same as Desktop is enabled, the size of the display window will be the same as the size of the desktop.
The default shortcut to show or hide display window is Ctrl+H.

Locking Screen

You can use the locking function to make the screen stay in the current status.
Step 1 Open VPlayer.
Step 2 In the top right corner of the page, click and select Lock.

• If you have not set an unlocking password, the password setting page will appear.
• If you have set an unlocking password, go to Step 3.

Step 3 Click OK.
To unlock the screen, press Esc, enter the password and press Enter. If you forgot the unlocking password, please send the random code in the dialog box to the technical engineer staff to deal with.

Setting System Information
Step 1 Open VPlayer.
Step 2 In the top right corner of the page, click and select Settings.
Table 5-1 System information

Item

|

Description

---|---
General| Change the language of VPlayer, sync time, configure VPlayer to start up automatically, choose to exit or minimize the program when clicking the close button, set video volume and Video Decoder. l Select Enable network time, and the PC will sync time based on the network time. l Select Turn off video volume, and the next video and subsequent videos will be muted.
Download| Set the directory to save files received by VPlayer.
Hot Keys| Set keyboard shortcuts to show/hide the display window.
Lock| Set a password to unlock the screen. The screen can be locked when the password is set successfully.

Step 3 Click OK after the configuration is done.

Using VPlayer Helper

Step 1 Open VPlayer.
Step 2 At the top right, click and select Helper.
Figure 5-2 VPlayer Helper

Step 3 Use the functions in Table 5-2 as required.

Table 5-2 VPlayer Helper

Function

|

Description

---|---
Logs| Download and save running logs and play logs to a specified location.
Clear Cache| Delete the temporary files created during system running (which can free up disk space).
System Information| Detect PC information and export the detailed information to a specified location.
Playback Environment| Optimize the playback environment with one click to ensure stable playback for VPlayer.

Checking Software Information

Step 1 Open VPlayer.
Step 2 In the top right corner of the page, click and select About.
View information such as the version and copyright of VPlayer.

FAQ

How to deal with the problem that a video cannot be played normally?

Question
How to deal with the problem that VPlayer cannot play a video normally?

Answer
Step 1 Use a third-party driver tool to check whether the video card driver, sound card driver and Inter bus driver are normal.

• Yes: Go to Step 2.
• No: Update the driver.

Step 2 Check whether other players can play the video normally.

• Yes: Contact NovaStar.
• No: There is a problem with the video file.

How to set the inbound firewall rules?

Step 1 Click in the Windows Start menu.
Step 2 Choose Update & Security.
Step 3 Choose Windows Security.
Step 4 Click Open Windows Defender Security Center.
Step 5 Click Firewall & network protection
Step 6 Click Advanced Settings and then click Yes to open the Windows Defender Firewall with Advanced Security dialog box

Figure 6-1 Advanced settings

Step 7 Click Inbound Rules.
Figure 6-2 Inbound rules

Step 8 On the right of the page, click New Rule to open the New Inbound Rule Wizard dialog box.
Step 9 Select Program and click Next.

Figure 6-3 Rule type

Step 10 Click Browse, select Proto.exe from the local PC and then click Next.
Figure 6-4 Program selection

Step 11 Select Allow the connection and click Next.
Step 12 Select Domain, Private and Public and click Next.
Step 13 Enter a name and click Finish.

Copyright © 2021 Xran NovaStar Tech Co., Ltd. All Rights Reserved. No part of this document may be copied. reproduced. extracted or transmitted in any form or by any means without the prior written consent of Van NovaStar Tech Co.. Ltd.

Trademark m4,1St4 ft is a trademark of Van NovaStar Tech Co.. Ltd.
Statement Thank you for choosing NovaStar’s product. This document is intended to help you understand and use the product. For accuracy and reliability. NovaStar may make improvements and/or changes to this document at any time and without notice. If you experience any problems in use or have any suggestions, please contact us via the contact information given in this document. We will do our best to solve any issues, as well as evaluate and implement any suggestions.

References

• One-Stop Cloud Platform
• One-Stop Cloud Platform

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>