NOVASTAR MX40 Pro LED Display Video Controller User Manual

NOVASTAR MX40 Pro LED Display Video Controller

Device connection

Method 1: Device-to-device connection
Connect the ETHERNET control port of the MX40 Pro with Ethernet cable to the Ethernet port of the control computer.

Method 2: Connection through router or exchanger
Connect the ETHERNET control port of the MX40 Pro to the Ethernet port of the router or switch and connect the control computer to the Ethernet port of the router

Description of upgrading/reverting version

Upgrade (B14 to V1.0.0)

• Use the B14 VMP software to discover the device.
• Download the V1.0.0 sending card upgrade package and upgrade the sending card in VMP.
• After upgrading succeeded, re-install the V1.0.0 VMP software, re-discover the device and use it.
• Upgrade completed.

Revert (V1.0.0 reverting to B14)

• Use the V1.0.0 VMP software to discover the device.
• Download the B14 sending card upgrade package and upgrade the sending card in VMP.
• After upgrading succeeded, re-install the B14 VMP software, re-discover the device and use it.
• Reverting completed.

Upgrading firmware program of single device

Upgrade preparation

• Please refer to the exporting steps in the section of exporting project file of a single device to export one copy of the project file of the current version and save it to a local directory, in case of need for reverting to the current version after upgrading.
• Download the firmware package to be upgraded from the official website to a local directory and decompress it.

Upgrade operation

• * Select the device on the left and click Maintain in Tools on the top of VMP software to enter the maintenance interface.![NOVASTAR MX40 Pro LED Display Video Controller 2](https://manuals.plus/wp-content/uploads/2022/08/NOVASTAR-MX40-Pro-LED-Display-Video-Controller-2.png)

  •  Select the device to be upgraded, and click Upgrade above.
  •  Select the upgrade package file uncompressed just now, and click Open to start upgrading

•  After the progress bar is loaded, the device will automatically restart and the upgrading is completed.

Upgrading firmware program of grouped devices

Upgrade preparation

• Please refer to the exporting steps in the section of exporting project file of grouped devices to export the projectfile of the current version and save it to a local directory, in case of need for reverting to the current version after upgrading.
• Download the firmware package to be upgraded from the official website to a local directory and decompress it.

Upgrade operation

• Open VMP, select Manage on the upper left corner of the left device list
• Drag the devices to be upgraded into the same device group.
•  Select Maintain in Tools on the top of VMP software to enter the maintenance interface.
•  Select all the devices in the group, click Upgrade, select the upgrade package decompressed just now and click Open.
• Start upgrading. After the progress bar is loaded, the device will automatically restart and the upgrading is completed.

Version reverting of firmware program of a single device

Version reverting means reverting the version of firmware program from V1.0.0 to B14.

Preparation for reverting version

Export B14 project files

Caution
Before upgrading from old version to new version, export the project files of the old version for the use of reverting version afterwards Please export project files by reference to the section of exporting project file of a single device

Version reverting

Firmware program

•  Download the needed firmware program from the official website and decompress it.
•  Download the VMP software corresponding to the version of the firmware package, and install the VMP following the instruction.

Operation for reverting in VMP on computer

•  Open VMP and select the device to be reverted in the left device list. XI’AN
•  Select Maintain in Tools on the top of VMP software to enter the maintenance interface.
•  Select the device to be upgraded, and click Upgrade.
•  Select the package decompressed in step 1 and click Open to start upgrading.
•  Wait for a while and the device will automatically restart. The program upgrading completes after restart.

Import project file

After the upgrading completed, import the project file exported previously to the device, and then the reverting of the whole version succeeds. Please import project file by reference to the section of importing project file of a single device

Version reverting of firmware program of grouped devices

Preparation for reverting
Before upgrading from old version to new version, export the project file of the old version, for which, please refer to the section of exporting project file of grouped devices.

Version reverting

Firmware program

•  Download the needed firmware program from the official website and decompress it.
•  Download the VMP software corresponding to the version of the firmware package, and install the VMP following the instruction.

Operation for reverting in VMP on computer

• *  Open VMP, select the device group to be reverted in the left device list (refer to the section of “Upgrading firmware program of grouped devices” for the steps of creating a group).

  •  Select Maintain in Tools on the top of VMP software to enter the maintenance interface.
  •  Select all the devices to be reverted, click Upgrade, select the upgrade package decompressed just now and click Open.
  •  After the progress bar is loaded, the devices in the group will automatically restart, which means they have been reverted to the corresponding version.

Import project file

After the upgrading succeeds, import the project file exported just now, for which, refer to the section of importing project file of grouped devices, and then the reverting of the whole version is completed. Project file exporting/importing of a single device

Export

• *  Right click the controller, and select Export.![NOVASTAR MX40 Pro LED Display Video Controller 15](https://manuals.plus/wp-content/uploads/2022/08/NOVASTAR-MX40-Pro-LED-Display-Video-Controller-15.png)

  •  Save the exported project file to the specified directory for convenience of importing afterwards.
  •  Exporting completed.

Import

•  Select device in the left list, right click the device and select Import.
•  Select the project file imported on the old version, click Open, and then click OK.
•  The importing of project file starts, and VMP would re-discover the device after importing completed.
•  Import completed.

Project file exporting/importing of grouped devices

Export

•  Select the device group on the left, right click the group and select Export
•  Save the exported project file to a local directory for reverting after upgrading new software package.

Import

•  Select the device group on the left, right click the group and select Import.
•  Select the project file saved previously, click Open, and start importing
•  Import completed.

Description of common upgrade problems

Upgrading/reverting of a single device

• Q: After the upgrading/reverting of the sending card, the relation of Ethernet port backup to device backup is eliminated.
  • For the sending card for which Ethernet port backup and device backup had been done before, in order to  ensure the normal functions of the backup, it is necessary to use VMP software corresponding to the version of the sending card to re-enable backup after successful upgrading/reverting of the whole version.
• Q: The sending card is upgraded, however, the IP address is changed, and VMP is unable to discover the sending card device.
  • On the LCD, manually set the IP address of the sending card to the old IP address before the upgrade.
• Q: The sending card is upgraded, but the effect of screen is not right.
  •  Restore the effect through format painter.
  •  If the restoration through format painter fails, contact FAE to handle it.
  •  If FAE is unable to handle it effectively, consider the reverting operation.
• Q: The upgrading of sending card succeeded/failed, but the LCD screen is frozen with the LOGO screen always displayed.
  • Contact FAE to handle it. The FAE will log in to the device background and contact development engineer to handle it

Upgrading/reverting of grouped devices

• Q: Upgrading of some devices failed.
  •  Conduct upgrading for the single sending card whose upgrading has failed.
  •  To upgrade a single device, follow the steps of upgrading a single device.
• Q: All devices are upgraded, but the effect of the screen loaded by one sending card is not right.
  •  Fixe the screen effect of the receiving card connected to the single sending card device.
  •  To fix the screen effect of the single device, please refer to the steps for upgrading a single device.

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Statement
Thank you for choosing NovaStar’s product. This document is intended to help you understand and use the product. For accuracy and reliability. NovaStar may make improvements and/or changes to this document at any time and without notice. If you experience any problems in use or have any suggestions, please contact us via the contact information given in this document. We will do our best to solve any issues, as well as evaluate and implement any suggestions.

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