ViewSonic Display VP2768 User Guide

ViewSonic Display VP2768

VP2768 Display
User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
Model No. VS16814

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !

Contents
1. Cautions and Warnings ………………………………. 1
2. Getting Started …………………………………………… 4
2-1. Package Contents……………………………………………………. 5 2-2. The Exterior of the Monitor………………………………………… 6 2-3. Hardware Installation ……………………………………………….. 7 2-4. Quick Installation……………………………………………………. 14 2-5. Power On ……………………………………………………………… 18
3. Adjusting the Screen Image ………………………. 20
3-1. Using the Control Panel ………………………………………….. 20 3-2. Monitor Optimization ………………………………………………. 24 3-3. Driver Installation (Windows 10 Setup) ……………………… 24 3-4. Setting the Timing Mode …………………………………………. 26 3-5. Additional Software Installation (Optional) …………………. 27 3-6. Monitor Firmware Update (Optional) …………………………. 28 3-7. Auto Pivot (Optional) ………………………………………………. 30 3-8. Colorbration (Optional) ……………………………………………. 31
4. OSD Menu Introduction …………………………….. 32
4-1. OSD Menu Tree …………………………………………………….. 32 4-2. OSD Menu Explanation…………………………………………… 40 4-3. Monitor Setting Management …………………………………… 48 4-4. OSD and Power Lock Settings…………………………………. 49
5. Specifications …………………………………………… 50
6. Troubleshooting ……………………………………….. 52
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7. Cleaning and Maintenance ………………………… 53
Safe Cleaning Practices ………………………………………………… 53 Product Upgradeability and Repairability………………………….. 55
8. Compliance Information ……………………………. 56
8-1. FCC Compliance Statement ……………………………………. 56 8-2. Industry Canada Statement …………………………………….. 57 8-3. CE Conformity for European Countries……………………… 57 8-4. Declaration of RoHS2 Compliance …………………………… 58 8-5. Indian Restriction of Hazardous Substances ……………… 60 8-6. Product Disposal at End of Product Life ……………………. 60
9. Copyright Information……………………………….. 61
Customer Service …………………………………………………………. 62 Limited Warranty…………………………………………………………… 64 Mexico Limited Warranty ……………………………………………….. 69
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1. Cautions and Warnings
1. Read these instructions completely before using the equipment. 2. Keep these instructions in a safe place. 3. Heed all warnings and follow all instructions. 4. Sit at least 18″ / 45cm from the monitor. 5. When installing the monitor, please leave 10cm of open space
around the monitor for ventilation safety purposes. 6. Always handle the display with care when moving it. 7. Exercise caution when removing the rear cover of the monitor.
This monitor contains high-voltage parts. 8. Do not use this equipment near water. To reduce the risk of fire
or electric shock, do not expose the monitor to rain or moisture. 9. Avoid exposing the monitor to direct sunlight or other sources
of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the monitor to dangerous levels. 10. Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in this guide for further instructions. 11. Avoid touching the screen. Skin oils are difficult to remove. 12. Do not touch, rub or apply pressure to the monitor screen, as it may permanently damage the screen. 13. Place the monitor in a well-ventilated area. Do not place anything on the display that prevents heat dissipation. 14. Do not place heavy objects on the display, video cable, or power cord.
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15. If smoke appears, an abnormal noise, or a strange odor is present, immediately switch the display off and call your dealer or ViewSonic. It is dangerous to continue using the display.
16. Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, obtain an adaptor and do not attempt to force the plug into the outlet.
17. When connecting to a power outlet, DO NOT remove the ground prong. Please ensure grounding prongs are NEVER REMOVED.
18. Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
19. Only use attachments/accessories specified by the manufacturer.
20. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use with caution when moving the cart/equipment combination to avoid injury from tipping over.
21. Unplug this equipment when it will be unused for long periods of time.
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22. Refer all servicing to qualified service personnel. Service will be required when the unit has been damaged in any way, such as: if the power- supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
23. Excessive sound pressure from ear-/headphones can cause hearing damage /hearing loss.
24. Adjustment of the volume control as well as the equalizer may increase the ear-/ headphones output voltage and therefore, the sound volume level.
25. The factors influencing the ear-/headphones output other than those specified by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may increase the ear-/ headphone output voltage and therefore, the sound volume level.
3

2. Getting Started
Should problems arise and the product you have purchased needs to be returned for any reason, please keep the original packaging, registration form, and receipt. Having these items will make it easier for you to verify your product and repair, refund and/or return your product to you. If you have any problems with your product or questions that have not been addressed in the User Guide, please contact customer service for help. Important! Save the original box and all packing material for your future shipping needs. NOTE: The word “Windows” in this user guide refers to Microsoft
Windows operating system.
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2-1. Package Contents
Your monitor package includes: · Monitor · Power cord · Video cable1 · USB cable · Quick Start Guide · ViewSonic CD
– User Guide – INF/ICM files2 – Registration information – Additional software (Optional)
NOTE: 1 The video cables included in your package may vary depending
on your country. Please contact your local reseller for more information. 2 The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install both the INF and ICM files.
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2-2. The Exterior of the Monitor

A. Front

B. Left and Right

C. Rear

2

1

1

4

2

1. Control panel (Expanded in 3-1)
2. I/O port (input/output) This area should include all I/O connection options, as well as the power input connector (Expanded in 2-4)
3. Kensington security slot (Expanded in 2-3 section G)
3 4. This is the VESA wall mounting area on the back of the moitor. For the VESA wall mounting installation steps, please see 2-3 section F for additional instructions. VESA wall mount capability varies depending on model: some models will not have VESA wall mounting capability.

6

2-3. Hardware Installation

A. Base Attachment
Procedure
1

B. Base Removal Procedure
1

2

2

3

3

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C. Adjusting the Monitor’s Height – Push the top of the monitor downward until it is at the desired viewing height for use. – You can also pull the monitor back up, to the desired viewing height for use.
*This picture is for reference only
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D. Adjusting the Angle
– After adjusting the monitor’s height, stand in front of the monitor so it is centered in front of you.
– The angle of the screen can be adjusted by moving the panel, angling it forward or back. It can be adjusted from -5° to 21° for a flexible, comfortable viewing experience*.

Rear Side

Front Side

*Adjustment angles vary depending on each individual model.

*This picture is for reference only
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E. Pivot Feature 1. Lift/raise the monitor as high as it can go (max height).
2. Adjust the monitor, angling the top back and pull the bottom forward (see the below picture for reference).
*This picture is for reference only
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3. Rotate the monitor clockwise and counterclockwise, (see the below picture for reference).
4. Finish the monitor installation by fully rotating the monitor 90°(see the below picture for reference).
*This picture is for reference only
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F. Wall Mounting (Optional)
NOTE: For use only with a UL Listed Wall Mount Bracket.
To obtain a wall-mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your display from a deskmounted to a wall-mounted display, do the following:
1. Find VESA compatible wall-mounting kit which meets the quaternions below,

Max

Hole pattern Interface Pad Pad

Loading (W x H; mm) (W x H x D) Hole

14kg

100mm x 100mm

115 mm x 115 mm x 2.6 mm

Ø 5mm

Screw Q’ty & Specification
4 piece M4 x 10mm

2. Verify that the power button is turned Off, then disconnect the power cord.
3. Lay the display face down on a towel or blanket.
4. Remove the base. (Screws removal might be required.)
5. Attach the mounting bracket from the wall mounting kit using screws of the appropriate length.
6. Attach the display to the wall, following the instructions in the wall- mounting kit.

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G. Using the Kensington Lock The Kensington security connector is located on the back side of the monitor. For more information on installation and usage please visit the Kensington website at http://www. kensington.com. Below is an example of setting up the Kensington lock on a table for your reference.
*This picture is for reference only
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2-4. Quick Installation
Connect Video Cable 1. Make sure both the LCD monitor and computer are turned OFF. 2. Remove rear panel covers if necessary. 3. Connect the video cable from the LCD monitor to the computer.
Audio out mini DP

Power Connector

HDMI

DisplayPort

USB 3.0 Downstream

DisplayPort out

USB 3.0 Upstream

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A. Power Cable (and AC/DC adapter if required) Connect the female connector of AC power cord to the power connector of monitor, and the AC plug of AC power cord to the AC outlet.
B. Video and Audio Cable Connect one end of the DisplayPort cable to the DisplayPort or mini DP connector on the rear of the monitor. And connect the other end of the DisplayPort cable to the DisplayPort or mini DP connector on the computer. For a computer or other source device with HDMI output, connect the HDMI cable to the HDMI connector on the rear of the monitor and the HDMI port of the computer or source device. For a MAC with Thunderbolt output, connect the mini DP end of the “mini DP to DisplayPort cable” to the Thunderbolt output of MAC. And connect the other end of the cable to the DisplayPort connector on the rear of the monitor. Connect the one end of the audio cable to the audio out connector on the rear of the monitor. And connect the other end to the headphone, speaker bar or sound bar.
This picture is for reference only
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• Please do not connect the DP out on the monitor to the DisplayPort or mini DP connector on the computer. DP out is used for daisy chain connection (Explained in section D)
  C. USB Cable Connect the B type connector of USB cable to the USB 3.0 upstream port on the rear of the monitor. And connect the A type connector of USB cable to the USB downstream port on the computer.
  A type B type
  *This picture is for reference only
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D. DisplayPort MST daisy chain connection
With DisplayPort Multi-Stream Transport support, you can daisy chain connect up to four monitors*. If your Graphic Card is DP 1.2 compliant and support MST mode, connect one end of DP cable to the DP output of the PC/Laptop. Connect the other end of DP cable to the DP input or mini DP input connector on the rear of the monitor. Use another DP cable to connect DP output of the 1st monitor and DP input of the 2nd monitor.

DP IN DP OUT

[DP OUT]

1920X1080

2560X1440

2560X1440

[DP IN] [DP OUT]

1920X1080

1920X1080

2560X1440

[DP IN] [DP OUT]

1920X1080 1920X1080

1920X1080

[DP IN] [DP OUT] [DP IN]

The number of monitors you can connect through DisplayPort daisy chain is up to four moitors, depends on the monitor resolution. For example, you can connect 4VP2468 (1920×1080) or 2VP2768 (2560×1440) or 1VP2768+2VP2468.
To speedup DisplayPort daisy chain handshaking process, suggest to disable Input source auto detect function. (Expanded in 2-5)

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2-5. Power On
Turn On LCD Monitor and Computer Turn ON the LCD Monitor, then turn ON the computer. This particular order (LCD monitor before computer) is important.
NOTE: Windows users may receive a message asking them to install the INF file. To access the file, please insert ViewSonic CD into Computer’s CD drive and locate within the following directory “: CDvsfiles”. If your computer does not have a CD-ROM drive, please refer to Customer Support page. Windows Users: Set the Timing Mode For instructions on changing the resolution and refresh rate, see the graphics card’s user guide.
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Suggested DisplayPort MST daisy chain Setting in the OSD
Input Source Auto detect function set to Off
VP2468

Input Select

Audio Adjust

miniDP DisplayPort
HDMI 1 HDMI 2 Auto Detect

View Mode

Color Adjust

Manual Image Adjust

Setup Menu

On Off

75%

1980 x 1080 @ 60Hz

DisplayPort 1.2 mode set to On
VP2468

Input Select

Audio Adjust

ECO Mode DisplayPort 1.2
DDC/CI Save As All Recall

View Mode

Color Adjust

Manual Image Adjust

Setup Menu

On Off

75%

1980 x 1080 @ 60Hz

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3. Adjusting the Screen Image
3-1. Using the Control Panel
Use the buttons on the front or rear control panel to display and adjust OSD……
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Bezel & OSD symbol explanation The bezel symbol explanation is stated below:
Standby Power On/Off NOTE: Power light
Blue = ON Orange = Power Saving Display the Menu by pressing any square button. Press the No. 5th square button to turn on/off Blue Light Filter function directly.
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The OSD Menu and OSD Quick-Menu Symbol explanations and their functional uses are stated below.
Activation symbol to turn the various modes on when operating the menu system. Activation symbol to exit, go back or deactivate the desired function that is selected. Scrolls through menu options and adjusts the monitor controls. Symbol used to go back or revert back to the previously selected menu Information shortcut select button, which gives users access to the information of the monitor currently in use. Main menu icon that allows users to access the main menu. Hold down the icon for a few seconds to turn off the main menu Left and right icons toggle your selected choice horizontally. OSD quick menu selector, which increases or decreases the currently selected function
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The Quick-Menu symbol explanation is stated below:
1. To display the Quick Menu, press any one of the squares on the slim bezel [ ]. NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
2. After pressing one of the squares, you will see options appear for quick access.

Preset Contrast/

Input

Main

Color Brightness Select

Menu

Exit

Option

Option

Option

Access

3. After the desired menu control is selected, use the symbols to navigate and adjust the monitor to
your specified preference. Each menu function is explained in further detail in 4-2 OSD Explanation.
4. To save the adjustments and exit, press [X] until the OSD disappears.

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3-2. Monitor Optimization
· Adjust the computer’s graphics card to support a recommended timing mode (refer to “Specifications” page for recommended resolution setting specific to your LCD monitor). To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.
3-3. Driver Installation (Windows 10 Setup)
In order to install the driver, first connect your monitor to your PC, boot up your PC (make sure to first turn on the monitor first) and when the PC has finished booting up, your PC should auto- detect the monitor. If your monitor came with a ViewSonic driver installation CD, now is the time to insert the CD into your CD-ROM and follow the steps when prompted. If the CD does not properly install the driver, please download the driver from the ViewSonic website or visit a ViewSonic service center. If your PC did not come with an installation CD, your PC will automatically install the monitor driver, recognizing your ViewSonic monitor.
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To ensure auto-detection is successful, go to Advanced Display Settings’ under your systemDisplay Settings’ (screen resolution) window. There you can verify your ViewSonic monitor has been recognized by your PC in the `Color Management’ section of your advanced settings.
If your PC has not auto-detected the monitor, but is still functioning, you can restart your computer and follow the steps above again. It is not imperative for your computer to detect the monitor for normal use, but it is recommended. If you encounter additional problems or have questions, please contact Customer Support.
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3-4. Setting the Timing Mode
Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1920 x 1080P) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image. For optimal picture quality, please use the recommended timing mode specific to your LCD monitor listed on the “Specification” page. To set the Timing Mode: · Please see your graphics card manager for adjusting the
resolution and refresh rate.
Set up your widescreen LCD Set your monitor resolution to its native resolution to get the best experience possible, with brilliant color and crisp text. Here is how: 1. Go to your display resolution settings window (each operating
system will have a different process to get there). 2. Next, adjust the display resolution setting to match your
monitor’s native resolution. This will provide you with your best usage experience. If you have difficulty setting the resolution or you do not see 1920×1080 as an available option, you may need a newer video card driver. Contact your computer or video card manufacturer to obtain the latest driver.
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3-5. Additional Software Installation (Optional)
1. Load the ViewSonic CD on your CD/DVD drive. 2. Double click on the “Software” folder and choose an application,
if desired. 3. Double click on the .exe file or .pkg file and follow the onscreen
instructions to complete the simple installation for each additional software/application. 4. If your PC did not come with CD/DVD drive, please visit http:// color.viewsonic.com for more VP series information. You can download VP exclusive applications from the website.
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3-6. Monitor Firmware Update (Optional)
For the best display performance and to resolve any known issues, it is best to keep your monitor updated with the latest firmware version. With the USB cable and firmware update tool, you can easily update your monitor firmware any time. Step1. Check and download the Firmware Update Tool with latest
firmware version for your monitor from http://color.viewsonic.com/support/software/ Step2. Make sure your monitor USB upstream port has been connected to the PC USB downstream port. (Refer to 2-4. section C for more detail.)
Step3. Unzip the downloaded Firmware Update Tool, double click on the .exe file or .pkg file and follow the onscreen instructions to complete the simple installation.
*This picture is for reference only
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Step4. Launch the Firmware Update Tool, the application will auto detect and verify your monitor model and current firmware version. Click Update to upgrade your monitor firmware.
VP Series USB Firmware Update Tool v1.0

Model Name

Model Name

Current Firmware Current Firmware

New Firmware New Firmware

CheckSum

CheckSum

0%

Update

EXIT(X)

Note: The update procedure will take a few minutes, please do not turn off the power of your PC and monitor. Disconnecting the USB connection will cause the update fail too.

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3-7. Auto Pivot (Optional)
With the Auto Pivot application, the operating system can detect and adjust the image’s orientation on the screen automatically when pivoting the screen vertically or horizontally. The application installation file is in the software folder of ViewSonic CD. Or you can check and download the latest version Auto Pivot application from http://color.viewsonic.com/support/software/ Note: Before applying the Auto Pivot function, please make sure monitor DDC/CI is set to On.
VP2468

Input Select

Audio Adjust

ECO Mode DisplayPort 1.2
DDC/CI Save As All Recall

View Mode

Color Adjust

Manual Image Adjust

Setup Menu

On Off

75%

1980 x 1080 @ 60Hz

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3-8. Colorbration (Optional)
To ensure long-term color accuracy, some specific models support hardware color calibration function. The monitor comes with Colorbration application. The application installation file is in the software folder of ViewSonic CD. Or you can download the latest version from http://color.viewsonic.com/support/software/ Standard monitor packing does not contain the color sensor which Colorbration application need to work with. ViewSonic’s Colorbration kit includes the CS-XRi1 color sensor, which has been co-developed with X-Rite to provide the best solution for displaying long-term color accuracy. CS-XRi1 is X-Rite’s next generation colorimeter, which utilizes a redesigned optical system, filter technology, calibration architecture, and intelligent form factor to be paired with Viewsonic’s Colorbration application to deliver unrivaled color accuracy, repeatability, and device longevity. Note: Best with ViewSonic CS-XRi1, compatible with X-Rite i1Display Pro and i1 Pro 2.
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4. OSD Menu Introduction
4-1. OSD Menu Tree
For an explanation of the OSD tree and pertaining functions, please refer to the 4-2 OSD explanation below. The OSD tree visually represents the complete OSD menu that can be accessed by your monitor. If you aren’t sure where an option/function is or cannot locate a specific feature, please utilize the OSD tree below.
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Preset Color Contrast / Brightness Input Select Menu Exit

Startup Menu
Preset Color
Contrast/Brightness Input Select Menu Exit (OSD off)

sRGB EBU SMPTE-C REC709 DICOM SIM Native CAL 1 CAL 2 CAL3 CUSTOM Contrast (-/+) Brightness (-/+) mini DP DisplayPort HDMI 1 HDMI 2 Menu OSD table detail items

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VP2768

Input Select

Audio Adjust

miniDP DisplayPort
HDMI 1 HDMI 2

View Mode

Color Adjust

Manual Image Adjust

Setup Menu

Menu Input Select Audio Adjust

2560 × 1440 @ 60Hz

mini DP

DisplayPort

HDMI 1

HDMI 2

Volume

(-/+)

On

Mute

Off

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Menu

Off
Game
Movie Web Text MAC

FPS 1 FPS 2 RTS MOBA
UltraClear Retro

ViewMode

Photo

Landscape Photographer

Portrait Monochrome

(-/+)

Ultra Clear

(-/+)

Advanced Sharpness (-/+)

Advanced Gamma (-/+)

Ultra Clear

(-/+)

Advanced Sharpness (-/+)

Advanced Gamma (-/+)

TruTone

(-/+)

Ultra Clear

(-/+)

Advanced Sharpness (-/+)

Advanced Gamma (-/+)

TruTone

(-/+)

Ultra Clear

(-/+)

Advanced Sharpness (-/+)

Advanced Gamma (-/+)

TruTone

(-/+)

Skin Tone

(-/+)

Black Stabilization (-/+)

Advanced Sharpness (-/+)

TruTone

(-/+)

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Menu

Contrast/

Contrast

(-/+)

Brightness Brightness (-/+)

Auto

RGB

(Full Range)

RGB (Limited Color Format Range)

YUV

(Full Range)

YUV (Limited Range)

sRGB

Standard Color

EBU SMPTE-C REC 709

DICOM SIM

CAL 1

CAL Time Flag

CAL 2

CAL Time Flag

Color Color Adjust Calibration

CAL 3
Calibration Notice

CAL Time Flag Remind Schedule Hour +/-
Counter Hour

CUSTOM

Recall
Color Temperature
Gamma
Black Stabilization Advanced DCR

Panel Default Bluish Cool Native Warm User Off 1.8 2.0 2.2 2.4 2.6
(-/+)
(-/+)

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Menu

Red

(-/+)

Gain

Green

(-/+)

Blue

Red

(-/+)

Offset

Green

(-/+)

Blue

(-/+)

Red

(-/+)

Green

(-/+)

Hue Color Adjust CUSTOM

Blue

(-/+)

Cyan

(-/+)

Magenta

(-/+)

Yellow

(-/+)

Red

(-/+)

Green

(-/+)

Blue

(-/+)

Saturation

Cyan

(-/+)

Magenta

(-/+)

Yellow

(-/+)

Recall

Sharpness

(-/+)

1:1

Aspect Ratio

4:3

Full Screen

On Overscan
Off

Manual Image Adjust

Low Input Lag

Off Advanced Ultra Fast

Standard

Response Time Advanced

Ultra Fast

Blue Light Filter (-/+)

On Uniformity
Off

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Menu Setup Menu

Language
Resolution Notice Information OSD Timeout OSD Background OSD Pivot Power Indicator

English French German Spanish Italian Finnish Russian Turkish Japanese Korean Traditional Chinese Simplified Chinese On Off Information message (-/+) On Off Auto 0° +90° -90° 180° On Off

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Menu

Auto Power Off
Sleep

Setup Menu

ECO Mode
Displayport 1.2

DDC/CI

Save As All Recall

On Off 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Standard Optimize Conserve On Off On Off User 1 User 2 User 3 Recall

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4-2. OSD Menu Explanation
NOTE: The OSD menu items listed in this section indicate the entire OSD items of all models. Some of these items may not exist in your product OSD. Please disregard OSD menu item explanations if they do not exist in your OSD Menu. Please refer to the 4-1 OSD Tree (above), for your monitor’s available OSD menu items. Please refer to the OSD explanation below (in alphabetical order), for a clearer explanation of what each function does.
A Audio adjust
Adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source. Advanced DCR Advanced DCR technology automatically detects the image signal and intelligently controls the backlight brightness and color, to improve on the ability to make the black blacker in a dark scene, and make the white whiter in a bright environment. Auto Detect If current input source is no signal, monitor will automatically switch to next input option. This function on some model is disabled by default.
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A All Recall
Returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. · Exception: This control does not affect changes made with the
Language Select or Power Lock setting · All Recall is the default as-shipped display configuration and settings.
All Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable. ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the environment through energy efficient products and practices.
B Black stabilization
ViewSonic’s Black stabilization provides heightened visibility and detail by brightening dark scenes.
Blue light filter Adjusts the filter that blocks high-energy blue light for a safer experience for our users.
Brightness Adjusts background black levels of the screen image.
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C Color adjust
Provides several color adjustment modes, to help adjust the color settings to fit our users’ needs. Color temperature Allows users to select specific color temperature settings to further customize their viewing experience. Contrast Adjusts the difference between the image background (black level) and the foreground (white level). Color adjustment functions To deliver precise and accurate color performance, the independent color adjustment functions (red, green, blue, cyan, magenta and yellow) allows users to customize hue and saturation for each color axis individually, without affecting the other color outputs.
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C Color Format
Monitor can detect the input signal color format automatically. You can
manually change the color format options to fit the correct color format
range if the colors are not displayed correctly.

Options Auto
RGB (Full Range) RGB (Limited Range) YUV (Full Range) YUV (Limited Range)

Explanation Monitor automatically recognizes the color format and black white levels. The input signal color format is RGB and the black white level is full The input signal color format is RGB and the black white level is limited The input signal color format is YUV and the black white level is full The input signal color format is YUV and the black white level is limited

Color Calibration User can calibrate the monitor by ViewSonic Colorbration application with specific color sensor.

Options Sub CAL1
CAL2
CAL3
Calibration Reminder Schedule Notice
Counter
Recall

Explanation Display with the 1st user calibration mode Display with the 2nd user calibration mode Display with the 3rd user calibration mode Set the schedule of calibration remind message To show the time accumulate from last calibration Reset the Color Calibration related settings to default

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G Game mode
Integrating a gaming-oriented OSD design including pre-calibrated FPS, RTS and MOBA gaming settings, each mode is functionally customized with in-game testing and adjustments made for the best blend of color and technology.
GAIN Adjust white temperature to customize your USER COLOR (can be saved in User Mode) or a specific color temperature and gain value (red, green, blue) use this setting.
GAMMA Allows users to manually adjust the brightness level of the monitor’s grayscale levels. There are five selections: 1.8, 2.0, 2.2, 2.4, and 2.6.
H HUE
Adjusts the hue of each color (red, green, blue, cyan, magenta and yellow).
I Information
Displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency). NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz.
Input select Toggles between the various input options that are available for that particular monitor.
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L Low input lag
ViewSonic offers low input lag, utilizing a monitor process reducer, which
decreases signal latency. Under the low input lag submenu, you can
select the appropriate speed for your desired use from the two options

M Manual image adjust
Displays the Manual Image Adjust menu. You can manually set a variety
of image quality adjustments.

O Overscan
Can be used to adjust the aspect ratio of the input signal received by your monitor to adjust the image so it appears on the monitor.
OFFSET Adjusts black levels for red, green and blue. The gain and offset functions allow users to control the white balance for the upmost control when manipulating contrast and dark scenes.
OSD Pivot Set monitor OSD screen display direction.

Options Auto
0° +90° -90° 180°

Explanation With built-in G sensor, the OSD can auto pivot when positioned vertically. Set the OSD screen without pivot Set the OSD screen +90° pivot Set the OSD screen -90° pivot Set the OSD screen 180° pivot

45

P Preset Color Mode
Monitor comes with several display industry color standards. Each color
mode can be selected for specific monitor application.

Options sRGB EBU
SMPTE-C REC709
DICOM SIM CUSTOM

Explanation Precise color gamut and gamma of sRGB standard Precise color gamut and gamma of European Broadcasting Union standard Precise color gamut and gamma of SMPTE-C standard Precise color gamut and gamma of ITU-R Rec. 709 standard Gamma curve are set to a DICOM simulation Original color presented by the LCD panel

R Response time
Adjusts the response time, creating smooth images without streaking,
blurring or ghosting. A low response time is perfect for the most graphic-
intense gaming, and provides amazing visual quality while watching
sports or action movies.

Resolution notice The notice tells users that the current viewing resolution is not the correct native resolution. This notice will appear in the display settings window, when setting up the display resolution.

46

S Setup menu
Adjusts On-screen Display (OSD) settings. Many of these settings can activate on-screen display notifications so users do not have to reopen the menu.
Sharpness Adjusts the sharpness and picture quality of the monitor.
Save as The OSD save function is located in the main menu. There are 3 main positions (User 1, User 2, User 3), which allows users to save their OSD settings.
Saturation Adjusts the color depth of each color (red, green, blue, cyan, magenta and yellow)
U Uniformity
The Uniformity Correction function compensates any luminance and color uniformity imbalance on the screen, such as dark spots, uneven brightness, or illegible images on the screen. With the ViewSonic uniformity correction function, gray-scale levels become more balanced, and delta E scores are improved which increases reliability and provides the highest quality viewing experience from every monitor. NOTE: If the uniformity function is enabled, it will reduce the overall peak luminance of the display.
V ViewMode
ViewSonic’s unique ViewMode feature offers “Game,” “Movie,” “Web,” “Text,” and “Mono” presets. These presets are specifically designed to deliver an optimized viewing experience for different screen applications.
47

4-3. Monitor Setting Management
The monitor power management menu options are highlighted below. The explanation for each option is listed below.
OSD Timeout The OSD Timeout function, allows users to choose how long the OSD will reside on the screen after in-activity (number of seconds).
OSD Background The OSD Background function allows users to turn off the OSD background while selecting and adjusting OSD settings.
Power Indicator The power indicator is the light that displays whether the monitor is on or off.
Auto Power Off Selecting Auto Power Off, allows the monitor to shut its power off after a certain amount of time.
Sleep This setting allows users to adjust the time of inactivity before the monitor goes on a reduced power mode. The screen will be on `sleep mode’ during this time.
48

Eco Mode Allows users to choose between various modes, based on power consumption.
DDC/CI (Display Data Channel Command Interface) Activating this setting allows monitor control via the graphics card.
4-4. OSD and Power Lock Settings
· OSD Lock: Press and hold [2] and [3] for 10 seconds. If any other buttons are pressed the message OSD Locked will display for 3 seconds.
· OSD Unlock: Press and hold [2] and [3] again for 10 seconds. · Power Button Lock: Press and hold [2] and [4] for 10 seconds. · If the power button is pressed the message Power Button Locked
will display for 3 seconds. · With or without this setting, after a power failure, your display’s
power will automatically turn ON when power is restored. · Power Button Unlock: Press and hold [2] and [4] again for 10
seconds.
49

5. Specifications

LCD

Type

Display Size

Input Signal

Color Filter Glass Surface Video Sync

Compatibility PC Macintosh1

Resolution2 Recommended

IPS Type, a-si TFT Active Matrix LCD 2560 x 1440, 0.2331 mm x 0.2331 mm pixel pitch
Metric: 68.47 cm Imperial: 27″ (27″ viewable)
RGB vertical stripe
Anti-Glare
TMDS digital (100ohms) fh:15-130 kHz, fv:24-120 Hz Up to 2560 x 1440 Non- interlaced Power Macintosh up to 2560 x 1440 (Supported by limited graphic cards)
2560 x 1440 @ 60 Hz

Supported

Power Adaptor3
Display area

Input Voltage Full Scan

1920 x 1080 @ 60 Hz 1680 x 1050 @ 60 Hz 1440 x 900 @ 60 Hz 1280 x 1440 @ 60 Hz 1280 x 1024 @ 60, 75 Hz 1024 x 768 @ 60, 70, 75 Hz 800 x 600 @ 56, 60, 72, 75 Hz 640 x 480 @ 60, 72, 75 Hz 720 x 400 @ 70 Hz
100-240 VAC, 50/60 Hz (auto switch)
596.74 mm (H) x 335.66 mm (V) 23.49″ (H) x 13.21″ (V)

50

Operating conditions

Temperature Humidity Altitude

+32 °F to +104 °F (0 °C to +40 °C) 10% to 90% (non-condensing) To 16404 feet

Storage conditions

Temperature Humidity Altitude

-4 °F to +140 °F (-20 °C to +60 °C) 5% to 90% (non-condensing) To 40,000 feet

Dimensions Physical

613.0 mm (W) x 540.43 mm (H) x 214.96 mm (D) 24.13″ (W) x 21.28″ (H) x 8.46″ (D)

Wall Mount Distance

100 x 100 mm

Weight

NET (Display w/o Stand)

9.68 lb (4.39 kg)

NET (Display w/ 15.17 lb (6.88 kg)
Stand)

Gross

21.16 lb (9.60 kg)

Power saving On4 modes
Off

35W (Typical)/58W (Max) (Blue LED) <0.3W

1 Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the display.
2 Please use the power adaptor from ViewSonic® or authorized source only.
3 The test condition follows EEI standard

51

6. Troubleshooting
No power · Make sure the power button (or switch) is ON. · Make sure the A/C power cord is securely connected to the
display. · Plug another electrical device (like a radio) into the power outlet
to verify that the outlet is supplying proper voltage.
Power is ON but no screen image · Make sure the video cable supplied with the display is properly
secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the display, properly secure it to the display. · Adjust brightness and contrast.
Wrong or abnormal colors · If any colors (red, green, or blue) are missing, check the video
cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection. · Connect the display to another computer. · If you have an older graphics card, contact ViewSonic® for a non- DDC adapter.
Control buttons do not work · Press only one button at a time.
52

7. Cleaning and Maintenance
Safe Cleaning Practices
· Make sure the display is turned off. · Never spray or pour any liquid directly onto the screen or case. To clean the screen: 1. Wipe the screen with a clean, soft, lint-free cloth. This removes
dust and other particles. 2. If the screen is still not clean, apply a small amount of non-
ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen. To clean the case: 1. Use a soft, dry cloth. 2. If the case is still not clean, apply a small amount of a nonammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
53

Disclaimer · ViewSonic® does not recommend the use of any ammonia or
alcohol-based cleaners on the display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the display. · ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners. Caution:
Handle the monitor on the edges only.
Clean with water on a soft cotton cloth only.
54

Product Upgradeability and Repairability

The following is a list of hardware features available for at least 5 years after the sale of the product. Main Processor(s) or SOC Memory HDD Wireless Networking Capability Graphics Card Rechargeable Battery Fan Assembly Camera Fingerprint Reader Display Assembly Keyboard Internal Power Supply

Upgradable
No N/A N/A N/A N/A N/A N/A N/A N/A No N/A No

Repairable
No N/A N/A N/A N/A N/A N/A N/A N/A No N/A No

Replaceable
Yes N/A N/A N/A N/A N/A N/A N/A N/A Yes N/A Yes

Note: *N/A = Not applicable for the product.

55

8. Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.
8-1. FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for
help. Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
56

8-2. Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
8-3. CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/ EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
57

8-4. Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance
Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6+) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE)

Proposed Maximum Concentration 0.1% 0.1% 0.01% 0.1%
0.1%
0.1%

Actual Concentration < 0.1% < 0.1% < 0.01% < 0.1%
< 0.1%
< 0.1%

58

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below: Examples of exempted components are: 1. Mercury in cold cathode fluorescent lamps and external electrode
fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp): (1) Short length (500 mm): maximum 3.5 mg per lamp. (2) Medium length (500 mm and 1,500 mm): maximum 5 mg
per lamp. (3) Long length (1,500 mm): maximum 13 mg per lamp. 2. Lead in glass of cathode ray tubes. 3. Lead in glass of fluorescent tubes not exceeding 0.2% by weight. 4. Lead as an alloying element in aluminium containing up to 0.4% lead by weight. 5. Copper alloy containing up to 4% lead by weight. 6. Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead). 7. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
59

8-5. Indian Restriction of Hazardous Substances
Restriction on Hazardous Substances statement (India) This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
8-6. Product Disposal at End of Product Life
ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing. Please visit ViewSonic website to learn more. USA & Canada: http://www.viewsonic.com/company/green/recycle-program/ Europe: http://www.viewsoniceurope.com/eu/support/call-desk/ Taiwan: http://recycle.epa.gov.tw/
60

9. Copyright Information
Copyright ©ViewSonic® Corporation, 2017. All rights reserved. Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries. ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation. VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA. ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA). As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product. In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice. No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.
VP2768_UG_ENG Rev. 1A 01-20-17
61

Customer Service

For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa

Australia

www.viewsonic.com/au/ Bangladesh

www.viewsonic.com/bd/

(China)

www.viewsonic.com.cn ()

Hong Kong (English)

www.viewsonic.com/ hk-en/

India

Indonesia

www.viewsonic.com/id/ Israel

(Japan)

www.viewsonic.com/jp/ Korea

Malaysia

www.viewsonic.com/my/ Middle East

Myanmar

www.viewsonic.com/ mm/

Nepal

New Zealand

www.viewsonic.com/nz/ Pakistan

Philippines

www.viewsonic.com/ph/ Singapore

(Taiwan)

www.viewsonic.com/tw/

Vit Nam

www.viewsonic.com/vn/

South Africa & Mauritius

Americas

United States

www.viewsonic.com/us Canada

Latin America

www.viewsonic.com/la

www.viewsonic.com/hk/ www.viewsonic.com/in/ www.viewsonic.com/il/ www.viewsonic.com/kr/ www.viewsonic.com/me/ www.viewsonic.com/np/ www.viewsonic.com/pk/ www.viewsonic.com/sg/ www.viewsonic.com/th/ www.viewsonic.com/za/
www.viewsonic.com/us

62

Country/ Region

Website

Country/ Region Europe

Website

Europe

www.viewsonic.com/eu/ France

www.viewsonic.com/fr/

Deutschland

www.viewsonic.com/de/

www.viewsonic.com/kz/

www.viewsonic.com/ru/ España

www.viewsonic.com/es/

Türkiye

www.viewsonic.com/tr/

www.viewsonic.com/ua/

United Kingdom

www.viewsonic.com/uk/

63

Limited Warranty
ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Replacement Product or parts may include remanufactured or refurbished parts or components. The repair or replacement unit or parts or components will be covered by the balance of the time remaining on the customer’s original limited warranty and the warranty period will not be extended. ViewSonic provides no warranty for any thirdparty software whether included with the product or installed by the customer, installation of any unauthorized hardware parts or components (e.g. Projector Lamps). (Please refer to: “What the warranty does not cover” section)
How long the warranty is effective: ViewSonic displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase. Authorized service providers will offer replacement or repair for up to five (5) years from the date of the first consumer purchase. Should the display no longer be under warranty, the repair cost will be paid by the purchaser.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
64

What the warranty excludes and does not cover: Any product on which the serial number has been defaced, modified or removed. Damage, deterioration or malfunction resulting from: 1. Accident, misuse, neglect, fire, water, lightning, or other acts of
nature, unauthorized product modification, or failure to follow instructions supplied with the product. 2. Repair or attempted repair by anyone not authorized by ViewSonic. 3. Damage to or loss of any programs, data or removable storage media. 4. Software or data loss occurring during repair or replacement. 5. Any damage of the product due to shipment. 6. Removal or installation of the product. 7. Causes external to the product, such as electric power fluctuations or failure. 8. Use of supplies or parts not meeting ViewSonic’s specifications. 9. Normal wear and tear. 10. Failure of owner to perform periodic product maintenance as stated in User Guide, such as cleaning of user-cleanable projector filters. 11. Any other cause which does not relate to a product defect. 12. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn- in). 13. Software – Any third-party software included with the product or installed by the customer.
65

14. Hardware/Accessories/Parts/Components – Installation of any unauthorized hardware, accessories, consumable parts or components (e.g. Projector Lamps).
15. Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in product User Guide.
16. Removal, installation, and set-up service charges, including wallmounting of product.
How to get service: 1. For information about receiving service under warranty, contact
ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number. 2. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic. 4. For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
66

Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,
damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
67

Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found in www.viewsoniceurope.com under Support/Warranty Information.
Display Warranty Term Template In UG VSC_TEMP_2007
68

Mexico Limited Warranty
ViewSonic® Display What the warranty covers: ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories. How long the warranty is effective: ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase Who the warranty protects: This warranty is valid only for the first consumer purchaser.
69

What the warranty does not cover: 1. Any product on which the serial number has been defaced,
modified or removed. 2. Damage, deterioration or malfunction resulting from:
a. Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
b. Causes external to the product, such as electrical power fluctuations or failure.
c. Use of supplies or parts not meeting ViewSonic’s specifications. d. Normal wear and tear. e. Any other cause which does not relate to a product defect.
3. Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
4. Removal, installation, insurance, and set-up service charges.
70

How to get service: For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim. For Your Records Product Name: _ Model Number: __ Document Number: ____Serial Number: _ Purchase Date: _____Extended Warranty Purchase? (Y/N) If so, what date does warranty expire? ____ 1. To obtain warranty service, you will be required to provide (a)
the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 2. Take or ship the product in the original container packaging to an authorized ViewSonic service center. 3. Round trip transportation costs for in-warranty products will be paid by ViewSonic.
71

Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for: 1. Damage to other property caused by any defects in the product,
damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party. 4. Repair or attempted repair by anyone not authorized by ViewSonic.
72

Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Villahermosa:

Distribuciones y Servicios Computacionales SA de CV. Compumantenimietnos Garantizados, S.A. de C.V.

Calle Juarez 284 local 2

AV. GREGORIO MENDEZ #1504

Col. Bugambilias C.P: 83140

COL, FLORIDA C.P. 86040

Tel: 01-66-22-14-9005

Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09

E-Mail: disc2@hmo.megared.net.mx

E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):

Veracruz, Ver.:

RENTA Y DATOS, S.A. DE C.V. Domicilio:

CONEXION Y DESARROLLO, S.A DE C.V. Av.

29 SUR 721 COL. LA PAZ

Americas # 419

72160 PUEBLA, PUE.

ENTRE PINZÓN Y ALVARADO

Tel: 01(52).222.891.55.77 CON 10 LINEAS

Fracc. Reforma C.P. 91919

E-Mail: datos@puebla.megared.net.mx

Tel: 01-22-91-00-31-67

E-Mail: gacosta@qplus.com.mx

Chihuahua

Cuernavaca

Soluciones Globales en Computación

Compusupport de Cuernavaca SA de CV

C. Magisterio # 3321 Col. Magisterial

Francisco Leyva # 178 Col. Miguel Hidalgo

Chihuahua, Chih.

C.P. 62040, Cuernavaca Morelos

Tel: 4136954

Tel: 01 777 3180579 / 01 777 3124014

E-Mail: Cefeo@soluglobales.com

E-Mail: aquevedo@compusupportcva.com

Distrito Federal:

Guadalajara, Jal.:

QPLUS, S.A. de C.V.

SERVICRECE, S.A. de C.V.

Av. Coyoacán 931

Av. Niños Héroes # 2281

Col. Del Valle 03100, México, D.F.

Col. Arcos Sur, Sector Juárez

Tel: 01(52)55-50-00-27-35

44170, Guadalajara, Jalisco

E-Mail : gacosta@qplus.com.mx

Tel: 01(52)33-36-15-15-43

E-Mail: mmiranda@servicrece.com

Guerrero Acapulco

Monterrey:

GS Computación (Grupo Sesicomp)

Global Product Services

Progreso #6-A, Colo Centro

Mar Caribe # 1987, Esquina con Golfo Pérsico

39300 Acapulco, Guerrero

Fracc. Bernardo Reyes, CP 64280

Tel: 744-48-32627

Monterrey N.L. México

Tel: 8129-5103

E-Mail: aydeem@gps1.com.mx

MERIDA:

Oaxaca, Oax.:

ELECTROSER

CENTRO DE DISTRIBUCION Y

Av Reforma No. 403Gx39 y 41

SERVICIO, S.A. de C.V.

Mérida, Yucatán, México CP97000

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca

Tel: (52) 999-925-1916

Tel: 01(52)95-15-15-22-22

E-Mail: rrrb@sureste.com

Fax: 01(52)95-15-13-67-00

E-Mail. gpotai2001@hotmail.com

Tijuana:

FOR USA SUPPORT:

STD

ViewSonic Corporation

Av Ferrocarril Sonora #3780 L-C

381 Brea Canyon Road, Walnut, CA. 91789 USA

Col 20 de Noviembre

Tel: 800-688-6688 (English); 866-323-8056 (Spanish);

Tijuana, Mexico

E-Mail: http://www.viewsonic.com

LCD Mexico Warranty Term Template In UG

VSC_TEMP_2008

73

References

• ViewSonic Professional Monitor
• ViewSonic
• Computer Products & Accessories: Locks & Docks | Kensington
• 資源回收網(資源回收專線:0800-085717您幫我清一清)
• ViewSonic
• 优派中国 ViewSonic China | ViewBoard, LED LCD 液晶显示器, 投影机, 数位看板, 互动白板
• ViewSonic
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• 뷰소닉 코리아 | 프로젝터, LCD 모니터, 디지털사이니지, 전자칠판등의 미국디스플레이 전문 기업
• ViewSonic
• ViewSonic Ukraine | ViewBoards, Monitors, and Visual Solutions
• ViewSonic
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions
• ViewSonic Europe | ViewBoards, Monitors, and Visual Solutions

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