dyson v7 Motorhead Cordless Stick Vacuum Cleaner Instruction Manual

: June 6, 2024
: dyson

Table of Contents

dyson v7 Motorhead Cordless Stick Vacuum Cleaner
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dyson v7 Motorhead Cordless Stick Vacuum Cleaner

Operating manual
Assembly

assembly parts

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2 year limited warranty.

Wash filter
Wash filter with cold water at least every month. Ensure the filter is completely dry before refitting.

IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS MACHINE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE MACHINE When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING
These warnings apply to the machine, and also where applicable, to all tools, accessories, chargers or mains adaptors. TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

This Dyson machine is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.
Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the machine.
Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
Do not handle any part of the plug or machine with wet hands.
Do not use with a damaged cord or plug. If the supply cord is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.
If the machine is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
Contact the Dyson Helpline when service or repair is required. Do not disassemble the machine as incorrect reassembly may result in an electric shock or fire.
Do not stretch the cord or place the cord under strain. Keep the cord away from heated surfaces. Do not close a door on the cord, or pull the cord around sharp edges or corners. Arrange the cord away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cord.
Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. The use of an extension cord is not recommended.
Do not use to pick up water.
Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapors may be present.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair and anything that may reduce airflow.
Use only Dyson recommended accessories and replacement parts.
Do not use without the clear bin and filter(s) in place.
Unplug from the outlet when not in use for extended periods and before maintenance or servicing.
Use extra care when cleaning on stairs.
Do not install, charge or use this machine outdoors, in a bathroom or within 10 feet (3 meters) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
Use only Dyson chargers for charging this Dyson machine. Use only Dyson batteries: other types of batteries may burst, causing injury to persons and damage.
FIRE WARNING Do not place this product on or near a cooker or any other hot surface and do not incinerate this machine even if it is severely damaged. The battery might catch fire or explode.
Always turn `OFF’ the machine before connecting or disconnecting the motorized brush bar.
FIRE WARNING Do not apply any fragrance or scented product to the filter(s) of this machine. The chemicals in such products are known to be flammable and can cause the machine to catch fire.
WARNING: This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm. Wash hands after handling.

READ AND SAVE THESE INSTRUCTIONS

THIS DYSON MACHINE IS INTENDED FOR HOUSEHOLD USE ONLY

Do not use near open flames.

Do not store near heat sources.

Do not pick up water or liquids.

Do not pick up burning objects.

Do not put hands near the brush bar when the machine is in use.

Do not place on or near the cooker.

Power mode and run time

max mode installing vacuum cleaner

Emptying the clear bin

emptying bin

clear bin recharging

head vacuum

light charging For further diagnostics refer to the Diagnostics – Lights during charging section

Light during use

light use

Looking for blockages

blockages blocking pages

blockage eye

Stubborn blockages – Disassembly

stubborn blockages disassembly

Reassembly

Important!

Wash filter with cold water at least every month.
Ensure the filter is completely dry before refitting.

wash filte washing filter dry
filter installing filter

Direct drive cleanerhead: Clearing obstructions

clearing obstructions

Soft roller cleanerhead: Clearing brush bar obstructions

clearing brush bar

Soft roller cleanerhead: washing the brush bar

cleanerhead

Clearing mini motorized tool brush bar obstructions

motorized tool

Using your Dyson machine

Please read the “Important Safety Instructions” in this Dyson operating manual
before proceeding.

Operation

Do not use outdoors or on wet surfaces or to vacuum water or other liquids – electric
shock could occur.
Ensure the machine remains upright in use. Dirt and debris may be released if it is
turned upside down.
Do not operate while checking for blockages as doing so could result in
personal injury.
For domestic indoor and car use only. Do not use it while the car is in motion or
while driving.
To operate the MAX mode, locate the switch on the top of the machine. Slide the
switch to the Max mode position.
To switch off MAX mode, slide the red switch back to the Powerful Suction
mode position.
This machine has carbon fiber brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.

Diagnostics – Lights during charging

Solid blue: Charging.

Flashing blue – Not charging – Re-fit charger or try another
socket. If warning light persists, contact the Dyson Helpline.

Lights off: Charging complete.

Solid amber: Not charging, temporary fault (e.g. too hot/cold).

Flashing red: Fault (contact Dyson Helpline).

Diagnostics – during use

Solid blue: ‘ON’.

Flashing blue: No power, charge battery.

Flashing amber: No power, temporary fault
(e.g. too hot/cold).

Solid amber: Fault – if this persists contact the Dyson Helpline.

Flashing red: Fault (contact Dyson Helpline).

Docking station installation

Use appropriate mounting hardware for your wall type and ensure that the docking
station is mounted securely. Ensure no pipe work (gas, water, air) or electrical
cables, wires or ductwork are located directly behind the mounting area. The
docking station must be mounted in accordance with regulations and applicable
codes/standards (state and local laws may apply). Dyson recommends the use of
protective clothing, eyeware and materials when installing the docking station.

Carpets or hard floors

Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
The brush bar on the machine can damage certain carpet types and floors. Some
carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we
recommend vacuuming without the motorized floor tool and consulting with your
flooring manufacturer.
Before vacuuming highly polished floors, such as wood or linoleum, first check that
the underside of the floor tool and its brushes are free from foreign objects that
could cause marking.

Looking after your Dyson machine

Do not carry out any maintenance or repair work other than that shown and
described in this Dyson Operating Manual, or advised by the Dyson Helpline.
Only use parts recommended by Dyson. If you do not this may invalidate
your warranty.
Store the machine indoors. Do not use or store it below 37.4°F (3°C). Ensure the
machine is at room temperature before operating.
Clean the machine only with a dry cloth. Do not use any lubricants, cleaning agents,
polishes or air fresheners on any part of the machine.

Vacuuming

Do not use without the clear bin and filters in place.
Fine dirt such as plaster dust or flour should only be vacuumed in very
small amounts.
Do not use the machine to pick up sharp hard objects, small toys, pins, paper clips,
etc. They may damage the machine.
When vacuuming, certain carpets may generate small static charges in the clear
bin or wand. These are harmless and are not associated with the central electricity
supply. To minimize any effect from this, do not put your hand or insert any object
into the clear bin unless you have first emptied it. Clean the clear bin with a damp
cloth only. (See “Cleaning the clear bin”.)
Use extra care when cleaning on stairs.
Do not rest the machine on chairs, tables, etc.
Do not press down on the nozzle with excessive force when using the machine as
this may cause damage.
Do not leave the cleaner head in one place on delicate floors.
On waxed floors the movement of the cleaner head may create an uneven luster.
If this happens, wipe with a damp cloth, polish the area with wax, and wait for it
to dry.

Emptying the clear bin

Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
Ensure the machine is disconnected from the charger before emptying the clear bin.
Be careful not to pull the “ON” trigger.
To make emptying the clear bin easier, it is advisable to remove the wand and
floor tool.
To minimize dust/allergen contact when emptying, encase the clear bin tightly in a
plastic bag and empty.
To release the dirt, hold the machine by the handle, pull the red lever back and lift
upwards to release the cyclone. Continue until the bin base automatically opens and
releases the dirt.
Remove the clear bin carefully from the bag.
Seal the bag tightly, dispose as normal.
To close, push the cyclone downwards until it is in the normal position and manually
close the base of the bin – the base will click when it is securely in place.

Cleaning the clear bin

Ensure the machine is disconnected from the charger before removing the clear bin.
Be careful not to pull the “ON” trigger.
Remove the wand and floor tool.
To remove the cyclone, hold the machine by the handle, pull the red lever towards
you and lift upwards until the bin opens, then push in the red button located behind
the cyclone and lift the cyclone out.
To detach the clear bin from the machine, pull back on the red catch located at the
base, slide the clear bin down and carefully remove forwards from the main body.
Clean the clear bin with a damp cloth only.
Do not use detergents, polishes or air fresheners to clean the clear bin.
Do not put the clear bin in a dishwasher.
Ensure the clear bin is completely dry before replacing.
To replace the clear bin, align the tabs on the clear bin with the grooves on the main
body and slide upwards into place until the catch clicks.
Slide the cyclone into the grooves of the main body and push downwards until it is in
its normal position and manually close the base of the bin – the base will click when
it is securely in place.

Washable parts

Your machine has washable parts, which require regular cleaning. Follow the
instructions below.

Washing the brush bar

Your appliance has a washable brush bar, check and wash it regularly according to
the following instructions to maintain performance.
Ensure the machine is disconnected from the charger before removing the brush
bar. Be careful not to pull the ‘ON’ trigger.
To remove, wash and replace the brush bar:
Please refer to the ‘Washing the brush bar’ illustrations alongside the
instructions below.
Turn the cleaner head upside down so the underside of the cleaner head is
facing you. Use a coin to turn the fastener one quarter counter-clockwise to the
unlocked position.
Rotate the end cap to the open position. Gently slide the brush bar away from the
cleaner head.
Remove the end cap from the brush bar.
Hold the brush bar under running water and gently rub to remove any lint or dirt.
Stand the brush bar upright as shown. Leave to dry completely for a minimum of
24 hours.
Before replacing, check that the brush bar is completely dry.
Reattach the end cap to the brush bar.
Slide the brush bar back onto the cleaner head, around the motor. The end cap
should be in the open position as shown. Once in place, rotate the end cap back
into the closed position.
Close the fastener by turning a quarter turn clockwise. Ensure that the fastener is
fully turned and the brush bar is secure.

Washing your filter

Ensure the machine is disconnected from the charger before removing the filter. Be
careful not to pull the “ON” trigger.
Your machine has one washable filter, located as shown.
To remove the filter, lift it out of the top of the machine.
Check and wash the filter regularly according to instructions to
maintain performance.
The filter may require more frequent washing if vacuuming fine dust or if used
mainly in “POWERFUL SUCTION” mode.
Wash the filter with cold water only.
Run water over the outside of the filter until the water runs clear.
Squeeze and twist with both hands to make sure the excess water is removed.
Lay the filter on its side to dry. Leave to dry completely for a minimum of 24 hours.
Do not put the filter in a dishwasher, washing machine, tumble dryer, oven,
microwave or near an open flame.
To refit, place the dry filter back into the top of the machine. Make sure it is seated properly.

Blockages – automatic cut-out

This machine is fitted with an automatic cut-out.
If any part becomes blocked the machine may automatically cut out.
This will happen after the motor pulses a number of times (i.e switches on and off in
quick succession).
Leave to cool down before looking for blockages.
Ensure the machine is disconnected from the charger before looking for blockages.
Failure to do so could result in personal injury.
Clear any blockage before restarting.
Refit all parts securely before using.
Clearing blockages is not covered by your warranty.

Looking for blockages

The motor will pulse when there is a blockage. Please follow the instructions below
to locate the blockage:
Ensure the machine is disconnected from the charger before looking for blockages.
Be careful not to pull the “ON” trigger.
Do not operate while checking for blockages as doing so could result in
personal injury.
Beware of sharp objects when checking for blockages.
To check for blockages in the main body of the machine, remove the clear bin and
cyclone as per the instructions in the cleaning the clear bin section and remove the
blockage. Please consult the ‘Stubborn blockages’ section of the illustrations for
further guidance.
If you cannot clear an obstruction you may need to remove the brush bar. Use a
coin to unlock the fastener marked with a padlock. Remove the obstruction. Replace
the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before
operating the machine.
This machine has carbon fiber brushes. Take care if coming into contact with
them, as they may cause minor skin irritation. Wash your hands after handling
the brushes.
Refit all parts securely before using.
Clearing blockages is not covered by your warranty.

Charging and storage

This machine will switch “OFF” if the battery temperature is below 37.4°F (3°C). This
is designed to protect the motor and battery. Do not charge the machine and then
move it to an area with a temperature below 37.4°F (3°C) for storage purposes.
To help prolong battery life, avoid recharging immediately after a full discharge.
Allow to cool for a few minutes.
Avoid using the machine with the battery flush to a surface. This will help it run
cooler and prolong battery run time and life.

Battery Safety Instructions

If the battery needs replacing please contact the Dyson Helpline.
Use only Dyson chargers for charging this Dyson machine.
The battery is a sealed unit and under normal circumstances poses no safety
concerns. In the unlikely event that liquid leaks from the battery do not touch the
liquid and observe the following precautions:
–– Skin contact – can cause irritation. Wash with soap and water.
–– Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical
advice.
–– Eye contact – can cause irritation. Immediately flush eyes thoroughly with water
for at least 15 minutes. Seek medical attention.
–– Disposal – wear gloves to handle the battery and dispose of immediately, following
local ordinances or regulations.

Caution

The battery used in this device may present a risk of fire or chemical burn if
mistreated. Do not disassemble, short contacts, heat above 140°F (60°C), or
incinerate. Keep away from children. Do not disassemble and do not dispose of
in fire.

Disposal information

Dispose of or recycle the battery in accordance with local ordinances or regulations.
Keep the used batteries away from children as these can still harm children
if swallowed.
Dyson products are made from high grade recyclable materials. Recycle
where possible.
The battery should be removed from the product before disposal.

Dyson customer care

Thank you for choosing to buy a Dyson machine
If you have a question about your Dyson machine, call the Dyson Helpline with your
serial number and details of where and when you bought the machine.
Most questions can be solved over the phone by one of our Dyson Helpline staff.
If your Dyson machine needs service, call the Dyson Helpline so we can discuss
the available options. If your Dyson machine is under warranty, and it is a covered
repair, it will be repaired at no cost.

Please register as a Dyson machine owner

To help us ensure you receive prompt and efficient service, please register as a
Dyson machine owner. There are three ways to do this:

Online at www.dyson.com
Telephone the Dyson Helpline, at 1-855-533-1098.
Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson machine in the event of an insurance loss,
and enable us to contact you if necessary.

2 year limited warranty

Terms and conditions of the Dyson 2 year limited warranty

What is covered

Your Dyson machine is warranted against original defects in materials and
workmanship for a period of 2 years from the date of purchase, when used for
normal domestic purposes in accordance with the Dyson Operating Manual.
Please retain your proof of purchase. If you do not have your proof of purchase,
your warranty will start 90 days after the date of manufacture, according to
Dyson’s records. This warranty provides, at no extra cost to you, all labor and
parts necessary to ensure your machine is in proper operating condition during
the warranty period. The replacement of any part of your machine under warranty
will not extend the period of warranty. Any parts which are returned to Dyson will
become the property of Dyson. Please call the Dyson Helpline at 1-855-533-1098
for more information.
This limited warranty is subject to the following terms:

What is not covered

Dyson shall not be liable for costs, damages or repairs incurred as a result of, due
to, or from:

Purchases of machines from unauthorized dealers.
Careless operation or handling, misuse, abuse and/or lack of maintenance or use
not in accordance with the Dyson Operating Manual.
Use of the machine other than for normal domestic purposes within the United
States, e.g. for commercial or rental purposes.
Use of parts not in accordance with the Dyson Operating Manual.
Use of parts and accessories other than those produced or recommended by Dyson.
External sources such as weather, electrical outages or power surges.
Repairs or alterations carried out by unauthorized parties or agents.
Clearing blockages from your machine or washing of the filter.
Normal wear and tear, including normal wearing parts, such as clear bin, filter,
brush bar, and power cord (or where external damage or abuse is diagnosed),
carpet or floor damage due to use not in accordance with the Dyson Operating
Manual or failure to turn the brush bar off when necessary.
Reduction in battery discharge time due to battery age or use (where applicable).
Damage as a result of use not in accordance with the rating plate.
Use of this machine on rubble, ash, plaster, drywall, liquids, or wet surfaces.
Additionally, this limited warranty does not apply to any machine that has had the
serial number altered or removed.

Warranty limitations and exclusions

Any implied warranties relating to your machine including but not limited to
warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some States
and so this limitation may not apply to you.
Your remedy for breach of this warranty is limited to the warranty service described
below. Dyson will not be liable for any consequential damages or incidental
damages you may incur in connection with your purchase and use of your machine.
This limitation is not allowed by some States and so this limitation may not apply
to you.
This limited warranty gives you specific legal rights. You may also have other rights
which vary by State.
This limited warranty is not transferable.

Warranty service

Please fill out and return the Warranty Form, or register online at www.dyson.com
Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and place
of purchase.
Please keep your purchase receipt in a safe place to ensure you have
this information.
All work will be coordinated by Dyson or its authorized agents.
Any replaced defective parts will become the property of Dyson.
Service under this warranty will not extend the period of this warranty.
If your machine is not functioning properly, please call the Dyson Helpline at
1-855-533-1098. Most issues can be rectified over the telephone by our trained
Customer Care staff.

When registering your Dyson Machine

You will need to provide us with basic contact information to register your product
and enable us to support your warranty.
When you register, you will have the opportunity to choose whether you would like
to receive communications from us. If you opt-in to communications from Dyson, we
will send you details of special offers and news of our latest innovations. We never
sell your information to third parties and only use information that you share with us
as defined by our privacy policies which are available on our website.privacy.dyson.
com

Conformity information

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.