CANDY CTP643C-YEP Induction Hob Instruction Manual

June 6, 2024
Candy

Instructions Manual For Induction Hob CTP643C/YEP
Thank you for purchasing the CANDY induction hob. Please read this instruction manual carefully
before using the hob and keep it in a safe place for future reference.

Safety Reminding and Maintenance:

  • WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating element.
  • Children under 8 years of age must be kept away from the appliance unless they are continuously supervised.
  • This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children must not play with the appliance.
  • Cleaning and user maintenance shall not be made by children without supervision.
  • WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire.
  • NEVER try to extinguish a fire with water, but switch off the appliance and then cover the flame e.g. with a lid or a fire blanket.
  • WARNING: Danger of fire: do not store items in the cooking.
  • WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
  • Do not use a steam cleaner for cleaning operations.
  • Metallic objects such as knives, forks, spoons, and saucepan lids must not be placed on the hob surface as they can get hot. Any spillage should be removed from the lid before opening.
  • The hob surface must be allowed to cool down before closing the lid.
  • After use, switch off the hob element by its control. Do not rely on the pan detector.
  • This appliance is not intended to be operated by means of an external timer or separate remote-control system.
  • The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
  • The instructions state the type of cord to be used, taking into account the temperature of the rear surface of the appliance.
  • If the supply cord is damaged, it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard.
  • CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal cutout, this appliance must not be supplied through an external switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the utility.
    WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
    Always use the appropriate cookware. Always place the pan in the center of the unit that you are cooking on. Do not place anything on the control panel. Do not use the surface as a cutting board.
    The hob surface must be allowed to cool down before closing the lid.
    CAUTION: the cooking process must be supervised. A short-term cooking process has to be supervised continuously Dear Customer: Thank you for purchasing the CANDY induction hob. We hope it will give many years of good service. Please read this instruction manual carefully before using the hob and keep it in a safe place for future reference.

Product Introduction

The induction hob caters to all kinds of cooking, with its electromagnetic cooking zones, and its micro-computerized controls and multi-functions, making it the ideal choice for today’s family. Manufactured with specially imported materials, the CANDY induction hob is extremely user-friendly, durable, and safe.

Working Principle

The induction hob comprises a coil, a hotplate made of ferromagnetic material, and a control system. The electrical current generates a powerful magnetic field through the coil. This produces a large number of vortices which in turn generate heat which is then transmitted through the cooking zone to the cooking vessel. CANDY CTP643C YEP Induction Hob - fig
6

Safety

This hob was specially designed for domestic use. In its constant search to improve its products, CANDY reserves the right to modify any technical, program or aesthetic aspects of the appliance at any time.
Protection from over-heating A sensor monitors the temperature in the cooking zones. When the temperature exceeds a safe level, the cooking zone is automatically switched off.
Detection of small or non-magnetic items When a pan with a diameter of less than 80 mm, or some other small item (e.g. knife, fork, key) or a non-magnetic pan (e.g. aluminum) has been left on the hob, a buzzer sounds for approximately one minute, after which the hob goes automatically on to standby.
Residual heat warning When the hob has been operating for some time, there will be some residual heat. The letter “H” appears to warn you to keep away from it.
Auto shutdown Another safety feature of the induction hob is auto shutdown. This occurs whenever you forget to switch off a cooking zone. The default shutdown times are shown in the table below:

Power level The heating zone shut down automatically after
1-3 8 hours
4-6 4 hours
7-9  2 hours

When the pan is removed from the cooking zone, it stops heating immediately and switches itself off after the buzzer has sounded for one minute.
Warning: Anyone who has been fitted with a heart pacemaker should consult a doctor before using the induction hotplate.

Installation

  1. Cut a hole in the worktop of the dimension shown in the diagram below. A minimum of 50 mm space should be left around the hole. The worktop should be at least 30 mm thick and made of heat-resistant material. As shown in Figure (1)CANDY CTP643C YEP Induction Hob - fig 1Flush installation: Feasible only if the oven is not installed under the counter
  2. It is essential that the induction hob is well ventilated and that the air intake and exit are not blocked. Make sure the hob is correctly installed as shown in Figure 2. Figure

CANDY CTP643C YEP Induction Hob - fig 2

NB: For safety, the gap between the hob and any cupboard above it should be at least 760 mm.

3. Fix the hob to the worktop using the four brackets on the base of the hob. The position of the brackets can be adjusted according to the thickness of the top. CANDY CTP643C YEP Induction Hob - fig 3

Warnings:

  1. The induction hob must be installed by a properly qualified person. We have our own qualified installers. Never try to install the appliance yourself.
  2. The induction hob must not be installed above refrigerators, freezers, dishwashers, or tumble dryers.
  3. The induction hob should be installed so that optimum radiation of heat is possible.
  4. The wall and the area above the hob should be able to withstand heat.
  5. To avoid any damage, the sandwich layer and adhesive should be heat-resistant.

4. Connection to power supply The socket should be connected in compliance with the relevant standard, to a single-pole circuit breaker. The method of connection is shown in Figure 3

Voltage Wire connection
380-415V 3N ![CANDY CTP643C YEP Induction Hob - icon](https://manuals.plus

/wp-content/uploads/2022/04/CANDY-CTP643C-YEP-Induction-Hob-icon-550x141.png)
4 5 220-240V| CANDY CTP643C YEP Induction Hob - icon 1

Figure (3)

If the cable is damaged or needs replacing, this should be done by an after- sales technician using the proper tools, so as to avoid any accidents. If the appliance is being connected directly to the mains supply, an omnipolar circuit breaker must be installed with a minimum gap of 3 mm between the contacts. The installer must ensure that the correct electrical connection has been made and that it complies with safety regulations. The cable must not be bent or compressed. The cable must be checked regularly and only replaced by a properly qualified person.

Diagram of induction hob:

CANDY CTP643C YEP Induction Hob - fig
4

  1. Max. 1400W/1500W zone
  2. Max. 2400W/2600W zone
  3. Max. 3000W/3600W zone
  4. Max. 1800W/2000W zone
  5. Max. 1800W/2000W zone
  6. Glass plate
  7.  Control panel

Schematic diagram of the control panel ![CANDY CTP643C YEP Induction Hob

Operation of Product

Touch Controls
  • The controls respond to touch, so you don’t need to apply any pressure.
  • Use the ball of your finger, not its tip.
  • You will hear a beep each time a touch is registered.
  • Make sure the controls are always clean, and dry, and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.

CANDY CTP643C YEP Induction Hob - icon 2

Choosing the right Cookware
  • Only use cookware with a base suitable for induction cooking. Look for the induction symbol on the packaging or on the bottom of the pan.

  • You can check whether your cookware is suitable by carrying out a magnet test. Move a magnet towards the base of the pan. If it is attracted, the pan is suitable for induction.

  • If you do not have a magnet:
    1. Put some water in the pan you want to check.
    2. If u do not flash in the display and the water is heating, the pan is suitable.

  • Cookware made from the following materials is not suitable: pure stainless steel, aluminum or copper without a magnetic base, glass, wood, porcelain, ceramic, and earthenware.

Do not use cookware with jagged edges or a curved base.CANDY CTP643C YEP
Induction Hob - fig 8

Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Use pans whose diameter is as large as the graphic of the zone selected. Using a pot slightly wider energy will be used at its maximum efficiency. If you use smaller pot efficiency could be less than expected. Pot less than 140 mm could be undetected by the hob. Always center your pan on the cooking zone. ![CANDY CTP643C YEP Induction Hob

Always lift pans off the Induction hob – do not slide, or they may scratch the glass.CANDY CTP643C YEP Induction Hob - fig 100

How to use

Start cooking
Touch the ON/OFF control. After power on, the buzzer beeps once, all displays show “-” or”- -“, indicating that the induction hob has entered the state of standby mode.

Place a suitable pan on the cooking zone that you wish to use.
• Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.

Touching the heating zone selection control, and an indicator next to the key will flash

Select a heat setting by touching the slider control
• If you don’t choose a heat setting within 1 minute, the Induction hob will automatically switch off. You will need to start again at step 1.
• You can modify the heat setting at any time during cooking.

If the display flashes alternately with the heat setting
This means that:

  • you have not placed a pan on the correct cooking zone or,
  • the pan you’re using is not suitable for induction cooking or,
  • the pan is too small or not properly centered on the cooking zone.

No heating takes place unless there is a suitable pan in the cooking zone. The display “u “will automatically disappear after 1 minute if no suitable pan is placed on it.

Finish cooking
Touching the heating zone selection control that you wish to switch off

Turn the cooking zone off by touching the slider to “|”. Make sure the displayshows”0”

Turn the whole cooktop off by touching the ON/OFF control.

Beware of hot surfaces
H will show which cooking zone is hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy-saving function if you want to heat further pans, use the hotplate that is still hot.

Using the Boost function

Activate the boost function
Touching the heating zone selection control.

Touching the boost control, the zone indicator show “P” and the power reach Max.

Cancel the Boost function
Touching the heating zone selection control that you wish to cancel the boost function

Touching the “Boost” control to cancel the Boost function, then the cooking zone will revert to its original setting.

  • The function can work in any cooking zone.
  • The cooking zone returns to its original setting after 5 minutes.
  • If the original heat setting equals 0, it will return to 9 after 5 minutes.

FLEXIBLE AREA

  • This area can be used as a single zone or as two different zones, accordingly to the cooking needs anytime.
  •  The free area is made of two independent inductors that can be controlled separately.

As big zone

  1. To activate the free area as a single big zone, Touch the Flexible Area control.CANDY CTP643C YEP Induction Hob - Area control
  2. As a big zone, we suggest the used as the following: Cookware: 250mm or 280mm diameter cookware (Square or Oval cookware is acceptable)

CANDY CTP643C YEP Induction Hob - acceptable

We don’t recommend other operations except for above mentioned three operations because it might affect the heating of appliance

As two independent zones
To use the flexible area as two different zones, you can have two choices of heating.
(a) Put a pan on the right up side or the right down side of the flexible zone. CANDY CTP643C YEP Induction Hob - zone

(b)Put two pans on both sides of the flexible zone.

Notice: Make sure the pan is bigger than 12cm.

Locking the Controls

  • You can lock the controls to prevent unintended use (for example children accidentally turn the cooking zones on).
  • When the controls are locked, all the controls except the ON/OFF control are disabled.

To lock the controls
Touch the lock control
The timer indicator will show “ Lo“

To unlock the controls
Touch and hold the lock control for a while.

**** When the hob is in the lock mode, all the controls are disabled except the ON/OFF, you can always turn the induction hob off with the ON/OFF control in an emergency, but you shall unlock the hob first in the next operation.

Timer control
You can use the timer in two different ways:
a) You can use it as a minute minder. In this case, the timer will not turn any cooking zone off when the set time is up.
b) You can set it to turn one or more cooking zones off after the set time is up. The timer of maximum is 99 min.

a) Using the Timer as a Minute Minder
If you are not selecting any cooking zone

Make sure the cooktop is turned on.
Note: you can use the minute minder at least one zone shall be active.

Touch timer control, the “10” will show in the timer display. and the “0” flashes.
Set the time by touching the slider control. (e.g. 5) CANDY CTP643C YEP
Induction Hob - control 1

Touch timer control again, the “1” will flash

Set the time by touching the slider control (e.g.9), now the timer you set is 95 minutes.CANDY CTP643C YEP Induction Hob - touching

When the time is set, it will begin to count down immediately. The display will show the remaining time
The buzzer will beep for 30 seconds and the timer indicator shows “- -” when the setting time is finished.

b) Setting the timer to turn one cooking zone off Set one zone
Touching the heating zone selection control that you want to set the timer for.

In a short time, touch timer control, the “10” will show in the timer display and the “0” flashes.

Set the time by touching the slider control. (e.g. 5) CANDY CTP643C YEP
Induction Hob - control

Touch the timer control again, the “1” will flash.

Set the time by touching the slider control (e.g.9), now the timer you set is 95 minutes.

When the time is set, it will begin to count down immediately.
The display will show the remaining time .
NOTE: The red dot next to the power level indicator will illuminate indicating that the zone is selected.

When the cooking timer expires, the corresponding cooking zone will be switched off automatically.

**** Another cooking zone will keep operating if they are turned on previously.
The pictures shown above are for reference only, and the final product shall prevail.

set more zones:

The steps for setting more zones are similar to the steps of setting one zone;
When you set the time for several cooking zones simultaneously, decimal dots of the relevant cooking zones are on. The minute display shows the min. timer. The dot of the corresponding zone flashes. The shown as below:

(set to 15 minutes)
CANDY CTP643C YEP Induction Hob - minutes (set to 45 minutes)

Once the countdown timer expires, the corresponding zone will switch off. Then it will show the new min. timer and the dot of the corresponding zone will flash.
The shown as right

Touch the heating zone selection control, the corresponding timer will be shown in the timer indicator.
C)Cancel the timer
Touching the heating zone selection control that you want to cancel the timer

Touching the timer control, the indicator flash

Touch the slider control to set the timer to “00”, the timer is canceled

Power Management Function

  • it is possible to set a maximum power absorption level for the induction hob, choosing up to different power ranges.
  • induction hobs are able to limit themselves automatically in order to work at lower power, to avoid the risk of overloading.
  • It is not necessary to put any pots in the heating zones. We suggest starting the setting within 5 seconds after connecting the power. You need to enter the power setting mode within 60 seconds to enter Power Management Function.

To enter Power Management Function

1. Please be noted that do not turn on the hob. At this stage, press “Boost” and “Lock” at the same time.| The “S” symbol will be displayed in zone #1.
2. Press the “Lock” key.
| The symbol “S” will be displayed in zone #1 and the symbol “E” will be displayed on zone #2.
3. Press the “Boost” and “Lock” keys at the same time again.| The symbol “S” will be displayed in zone #1, “E” will be displayed on zone #2, and “t” will be displayed on zone #3. At the same time, the current maximum power mode (7.4) will be displayed on the timer indicator.
To switch to another level
short press the “Boost” key| There are 6 power levels, from “7.4” to “2.5”. The timer indicator will show one of them. “7.4” : the maximum power is 7.4Kw. “6.5” : the maximum power is 6.5Kw. “5.5” : the maximum power is 5.5Kw. “4.5” : the maximum power is 4.5Kw. “3.5” : the maximum power is 3.5Kw. “2.5” : the maximum power is 2.5Kw.
Confirmation Power Management Function

After the desired power setting mode is selected, please press the “Lock” key
| When the timer indicator stops flickering, the power mode is set successfully.
Exit Power Management Function
After the setting, make sure to dis-connect the power and connect it again.| Then the hob will be turned off.

Default working times

Auto shut down is a safety protection function for your induction hob. It shut down automatically if ever you forget to turn off your cooking. The default working times for  various power levels are shown in the below table:

Power level 1 2 3 4 5 6 7 8 9
Default working timer (hour) 8 8 8 4 4 4 2 2 2

When the pot is removed, the induction hob can stop heating immediately and the hob automatically switch off after 2 minutes.

Selection of cooking vessels

You may have a number of different cooking vessels

  1. This induction hob can identify a variety of cooking vessels, which you can test by one of the following methods: Place the vessel in the cooking zone. If the corresponding cooking zone displays a power level, then the vessel is suitable. If “U” flashes, then the vessel is not suitable for use with the induction hob.

  2. Hold a magnet to the vessel. If the magnet is attracted to the vessel is suitable for use with the induction hob. NB: The base of the vessel must contain magnetic material. It must have a flat bottom with a diameter according to table 1 below.

  3. Use only ferromagnetic cookware made from enameled steel, cast iron, or stainless steel but compatible with induction

  4. Use pans whose diameter of the ferromagnetic area (base of the pan) is in the range of dimensions in the table below. (Table 1)
    – If you use smaller pots, performance could be affected
    – If you use pot with a diameter smaller than the one indicated in table 1, pots may not be detected
    According to the dimension of the zone, you can use pots of different diameters as a picture below:CANDY CTP643C YEP Induction Hob -
According

  5. If the ferromagnetic part covers only partially the base of the pan, only the ferromagnetic area will heat up, the rest of the base may not heat up a sufficient temperature for cooking.

  6. If the ferromagnetic area is not homogeneous but presents other materials such as aluminum this may affect the heating up and the pan detection. If the base of the pan is similar to the pictures below the pan could be not detected.CANDY CTP643C YEP Induction Hob - cooking

The base diameter of induction cookware

Cooking zone| Minimum(mm)| Maximum(mm)
1| 120| 160
2| 160| 210
3&4| 140| 180
Flexible Area| 250| 386*180

The above may vary according to the size of the pan and the material it is made from.

Cleanness and Maintenance

The surface of the induction hob may be easily cleaned in the following way:

Type of contamination Method of cleaning Cleaning materials
Light Immerse in hot water and wipe dry Cleaning sponge
Rings and limescale Apply white vinegar to the area, wipe with a soft cloth
or use a commercially available product Special adhesive for ceramic glass
Sweetmeat, melted aluminum or plastics Use a special scraper for ceramic
glass to remove residue (a silicon product is best) Special adhesive for

ceramic glass

NB: Disconnect the power supply before cleaning.

Failure Display and Inspection

The induction hob is equipped with a self-diagnostic function. With this test, the technician is able to check the function of several components without disassembling or dismounting the hob from the working surface.

Troubleshooting
  1. Failure code occurs during customer using & Solution;
Failure code Problem Solution

No Auto-Recovery
El| Ceramic plate temperature sensor failure– open circuit.| Check the connection or replace the
ceramic plate temperature sensor.
E2| Ceramic plate temperature sensor failure– short circuit.
Eb| Ceramic plate temperature sensor failure
E3| The high temperature of the ceramic plate sensor.| Wait for the temperature of the ceramic plate to return to normal. Touch the “ON/OFF” button to restart the unit.
E4| Temperature sensor of the IGBT failure– open circuit.| Replace the power board.
ES| Temperature sensor of the IGBT failure– short circuit
E6| The high temperature of IGBT.| Wait for the temperature of the IGBT to return to normal. Touch the “ON/OFF” button to restart the unit. Check whether the fan runs smoothly; if not, replace the fan.
---|---|---
E7| The supply voltage is below the rated voltage.| Please inspect whether the power supply is normal.
Power on after the power supply is normal.
E8| The supply voltage is above the rated voltage.
U1| Communication error.| Reinsert the connection between the display board and the power board.
Replace the power board or the display board.

  1. Specific Failure & Solution

Failure

| Problem| Solution A|

Solution B

---|---|---|---
The LED does not come on when the unit is plugged in.| No power was supplied.| Check to see if the plug is secured tightly in the outlet and that outlet is working.|
The accessorial power board and the display board connected failure.| Check the connection.|
The accessorial power board is damaged.| Replace the accessorial power board.|
The display board is damaged.| Replace the display board.|
Some buttons can’t work, or the LED display is not normal.| The display board is damaged.| Replace the display board.|
The Cooking Mode Indicator comes on, but the heating does not start.| The high temperature of the hob.| The ambient temperature may be too high. Air Intake or Air Vent may be blocked.|
There is something
wrong with the fan.| Check whether the fan runs smoothly;
if not, replace the fan.|
The power board is damaged.| Replace the power board.|
The heating stops suddenly during operation and the display flashes “u”.| Pan Type is wrong.| Use the proper pot (refer to the instruction manual.)| Pan detection circuit is damaged, replace the power board.
The pot diameter is too small,
The cooker has overheated;| The unit is overheated. Wait for the temperature to return to normal.
| Push the “ON/OFF” button to restart the unit.|
Heating zones of the same side (Such as the first and the second zone) would display “u”.| The power board and the display board connected failed;| Check the connection.|
The display board of communication part is damaged.| Replace the display board.|
Replace the power board.|
Replace the fan.|

The above is the judgment and inspection of common failures.
Please do not disassemble the unit by yourself to avoid any dangers and damages to the induction hob. Customer Care Service
If a fault should occur before After Sarvic please do the following.
– Check that the appliance is correctly plugged in
– Read the failure and display table above
If you are still unable to resolve the problem, switch off the appliance, do not try to dismantle it, and call After Sales Service.

Special Declaration
The contents of this manual have been carefully checked. However, the company cannot be held responsible for any misprints or omissions. Also, any technical modifications may be included in a revised version of the manual without notice. The appearance and color of the appliance in this manual may differ from the actual one.

DISPOSAL: Do not dispose of this product as unsorted municipal waste. Collection of such waste separately for special treatment is necessary.
This appliance is labeled in compliance with European directive 2012/19/EC for Waste Electrical and Electronic Equipment (WEEE). By ensuring that this appliance is disposed of correctly, you will help prevent any possible damage to the environment and to human health, which might otherwise be caused if it were disposed of in the wrong way. The symbol on the product indicates that it may not be treated as normal household waste. It should be taken to a collection point for the recycling of electrical and electronic goods. This appliance requires specialist waste disposal. For further information regarding the treatment, recovery, and recycling of this product please contact your local council, your household waste disposal service, or the shop where you purchased it.
For more detailed information about the treatment, recovery, and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

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