My BOLT® Lithium Pet 2 in 1 Cordless Vacuum has No Power/Lights Flashing | Support

June 7, 2024
Bissell

  • Check the outlet being used to charge machine

    • Test the outlet with a different device like a cell phone charger or small appliance

    • Verify correct Charger is being used

      • Label on Charger should be Model SSC-180085US
    • If Charger is damaged > Replace Charger > Go to Parts & Supplies​

    • Test the machine by plugging the Charging Cord directly into the back of the machine (not on Charging Base)

    • Look at LED lights on front of hand vac

    • Unplug from charger

    • With machine sufficiently charged > Does the machine turn ON?

      • Yes, > Great! Glad we can get you back to Cleaning
      • No > Remove Hand Vac
      • Does the Hand Vac turn ON?
      • If the machine turns On then Off after a few seconds it indicates an obstruction in the Brush area > Go to Brush/Foot Area​​​​
    • To check if Charging Base is working properly

      • Connect Charger to bottom of Charging Base
      • Plug into wall outlet
      • Place fully assembled machine onto Base
      • Making sure it is securely seated (back of machine needs to be attached to connection points on Charging Base)
    • If there are no lights on the LED display on Hand Vac > Replace Charging Base > Go to Parts & Supplies

    • Recipient Email

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