Lumens VC-TR1 Auto Tracking Camera User Manual
- June 6, 2024
- Lumens
Table of Contents
- Chapter 1 Safety Instructions
- Chapter 2 Package Contents
- Chapter 3 Function Introduction
- Chapter 4 Instruction for installation
- Instruction for installation
- Chapter 5 Remote Control and Setting Menu
- Chapter 6 Network Function Settings Description
- Chapter 7 DIP Switch Setting
- Chapter 8 Troubleshooting
- Appendix 1
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
VC-TR1
Auto Tracking Camera
User Manual
[Important]
To download the latest version of Quick Start Guide, multilingual user manual,
software, or driver, etc., please visit Lumens
https://www.MyLumens.com/support
Copyright Information
Copyrights © Lumens Digital Optics Inc. All rights reserved.
Lumens is a trademark that is currently being registered by Lumens Digital
Optics Inc.
Copying, reproducing or transmitting this file is not allowed if a license is
not provided by Lumens Digital Optics Inc. unless copying this file is for the
purpose of backup after purchasing this product.
In order to keep improving the product, Lumens Digital Optics Inc. hereby
reserves the right to make changes to product specifications without prior
notice. The information in this file is subject to change without prior
notice.
To fully explain or describe how this product should be used, this manual may
refer to names of other products or companies without any intention of
infringement.
Disclaimer of warranties: Lumens Digital Optics Inc. is neither responsible
for any possible technological, editorial errors or omissions, nor responsible
for any incidental or related damages arising from providing this file, using,
or operating this product.
Chapter 1 Safety Instructions
Always follow these safety instructions when setting up and using the VC-TR1 Auto Tracking Camera:
-
Operation
1.1 Please use the product in the recommended operating environment, away from water or source of heat
1.2 Do not place the product on a tilted or unstable trolley, stand or table.
1.3 Please clean the dust on the power plug prior to usage. Do not insert the product’s power plug into a multiplug to prevent sparks or a fire.
1.4 Do not block the slots and openings in the case of the product. They provide ventilation and prevent the product from overheating.
1.5 Do not open or remove covers, otherwise, it may expose you to dangerous voltages and other hazards.
Refer all servicing to licensed service personnel.
1.6 Unplug the product from the wall outlet and refer servicing to licensed service personnel when the following situations happen:
If the power cords are damaged or frayed.
If liquid is spilled into the product or the product has been exposed to rain or water. -
Installation
2.1 For security considerations, please make sure the standard hanging rack you bought is in line with UL or CE safety approbations and installed by technician personnel approved by agents. -
Storage
3.1 Do not place the product where the cord can be stepped on as this may result in fraying or damage to the lead or the plug.
3.2 Unplug this product during thunderstorms or if it is not going to be used for an extended period.
3.3 Do not place this product or accessories on top of vibrating equipment or heated objects. -
Cleaning
4.1 Disconnect all the cables prior to cleaning and wipe the surface with a dry cloth. Do not use alcohol or volatile solvents for cleaning. -
Batteries (for products or accessories with batteries)
5.1 When replacing batteries, please only use similar or the same type of batteries.
5.2 When disposing of batteries or products, please adhere to the relevant instructions in your country or region for disposing of batteries or products.
Precautions
This symbol indicates that this equipment may contain dangerous voltage which
could cause electric shock. Do not remove the cover (or back). No user-
serviceable parts inside. Refer servicing to licensed service personnel.
This symbol indicates that there are important operating and maintenance
instructions in this User Manual with this unit.
-
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Notice :
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.. -
IC Warning
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of Industry Canada.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux appareils numeriques de Classe A prescrites dans la norme sur le material brouilleur: “Appareils Numeriques,” NMB-003 edictee par l’Industrie. -
EN55032 CE Warning
The operation of this equipment in a residential environment could cause radio interference.
Chapter 2 Package Contents
Chapter 3 Function Introduction
I/O Functions Introduction
3.1.1 Front View
| NO. | Item | Function Descriptions |
|---|---|---|
| 1. | Camera lens | 20x HD camera lens |
| 2. | Panoramic lens | Panoramic camera lens |
| 3. | Power indicator | Display the status of the camera, please refer to 3.2 |
Description of
LED indicator
4.| IR receive| Support infrared remote control
3.1.2Back View
| NO. | Item | Function Descriptions |
|---|---|---|
| 5 | DIP Switch | Adjust the resolution setting, the default is MENU (based on |
the setting menu). The default resolution on the screen menu is 1080p60
6.| Network port| Network connecting port supports routers or hubs of PoE+
(IEEE802.3at) with power supply
7.| NA| Reserved hole
5.| Audio input| Support Line In
9.| USB 2.0 port| Can be used with conference software, and support up to
1080p30
10.| HDMI output| HDMI 2.0 output (Audio output not supported)
11.| SDI output| 3G-SDI output (Audio output not supported)
12.| RS-232 input| RS-232 control input port
13.| Power| DC 12 V supply connecting port
14.| Power switch| On/Off the camera
3.1.3 Bottom
| NO. | Item | Function Descriptions |
|---|---|---|
| 15. | Tripod deck lock hole | The camera is mounted on a (specification) 1/4” – |
20 UNC tripod deck
Description of LED indicator
| Status | LED indicator | Note |
|---|---|---|
| In use | Greenlight | |
| In standby mode | Red light | The PTZ lens will face toward the bottom right |
| Tracking | Red light and green light | |
| flicker at the same time | The light turns from bright to dark, and from dark |
to bright
Stop tracking| From flickering to green light|
FW updating| Red light| After the update is complete, it will automatically
reboot
Chapter 4 Instruction for installation
Scenario
- The applicable distance range of VC-TR1: 4-15 m, best tracking target distance recommended: 8 m
- Mounting height: 2 – 3 m, best height recommended: 2.4 m
Camera Size
4.2.1 Camera Front View and Side View
Length x Width x Height: 245 x 145 x 165 mm
Weight: 1.4 Kg (without mental plates)
4.2.2 Bottom of Camera
The camera can be mounted on a 1/4” – 20 UNC PTZ tripod deck by using the lock
holes on the bottom of the tripod
Preparation before installation
Installation and connection of HD camera require special skills. To install by
yourself, please follow the necessary steps, ensure the steady and tight
installation of the device, and pay attention to your safety to avoid any
accident.
4.3.1 Ensure the safety of the installation environment. Please do not install
the device on an unstable ceiling or in a place where the device is in danger
of falling to avoid any accident.
4.3.2 Please check whether the accessories in the box are complete or not.
Please contact the supplier for any shortage, and make sure to keep the
accessories in the box intact.
4.3.3 Please choose a proper place for the installation of the camera in
advance. Please determine an installation place according to the following
requirements
4.3.3.1 Confirm the position for the object to be captured.
4.3.3.2 Confirm whether the camera is set at a proper distance from other
light sources.
Instruction for installation
4.4.1 Precautions for installation
- VC-TR1 does not support upside-down installation
- Do not grab the camera head by hand when handling the device
- Do not rotate the camera head by hand. Improper rotation may result in the breakdown of the camera
4.4.1.1 Install the camera on the desk
Please place the camera on a flat desktop to ensure the normal vertical and
horizontal operation of the machine and the good cooling of the fan at the
bottom
4.4.1.2 Install the camera on a tripod deck
4.4.1.3 Install camera on the wall-mounted frame
When the camera is installed on the wall, it can go with a Lumens VC-WM11
wall-mounted frame (optional)
4.4.1.4 Install the camera on the ceiling bracket
To install the camera on the ceiling, the ceiling bracket can be purchased
separately
Connecting Devices
RS-232 pins definition instructions
| Pin NO. | Definition |
|---|---|
| 1 | DTR |
| 2 | DSR |
| 3 | TXD |
| 4 | GND |
| 5 | RXD |
| 6 | GND |
| 7 | IR OUT |
| 8 | N.C. |
Chapter 5 Remote Control and Setting Menu
Functions of remote control
| Item | Description |
|---|---|
| 1 | HOME button: PTZ returns to initial position |
| 2 | Buttons for selecting the camera: Only working for Camera 1 |
Reserved buttons for Camera 2 ∼ 4, no function
3| Focus button
[MANU]: Manual focus, use close focus -long shot adjustment
One push focus, each time you press the autofocus button, it will change to
manual focus mode
4| Aperture button (for manual mode)
Reset to the default value of the aperture
Increase the aperture (image becomes brighter).
Reduce the aperture (image becomes darker)
5| Menu button: Display/close OSD menu
6| Reserved button, no function
7| Number button: Used to enter numbers, such as the preset
8| Reserved button, no function
9| Power switch button: Turn on/off the camera
10| Fl: start auto-tracking/F2: stop auto-tracking/F3: switch PTZ, panoramic
screen, PIP (only applicable to HDMI/SDI output)/F4: no function
11| Reserved button, no function
---|---
12| Backlight compensation button: Turn on/off backlight compensation function
13| Zoom button: zoom in: zoom out
14| Return button: Return to the upper-level options of the setting menu
15| OK button: Enter the lower-level options of the setting menu, confirm
button
16| Direction button: Move the lens
17| Preset buttons
CALL Press the number button first, then press CALL to load the location of
the set
SET: Press the number button first, then press SET to save the current
location
CLEAR: Press the number button first, then press CLEAR to clear the location
18| Reserved button, no function
Setting Menu
| 1st Level | 2nd Level | 3rd Level | 4th Level | Adjustment Values |
|---|---|---|---|---|
| ANTI-FLICKER | OFF / 60HZ / 50HZ | |||
| VIDEO | SHARPNESS | 1∼A∼15 | ||
| BRIGHTNESS | 1∼A∼14 | |||
| CONTRAST | 1∼A∼14 | |||
| GAMMA MODE | 0∼4 | |||
| 2DNR LEVEL (2D noise reduction) | OFF, 1∼A∼7 | |||
| 3DNR LEVEL (3D noise reduction) | OFF, 1∼A∼7 | |||
| WIDE DYNAMIC | OFF, 1∼5 | |||
| EXPOSURE | MODE | FULL AUTO | EXP-COMP (Exposure compensation) | -7∼A∼7 |
| BLC (Backlight compensation) | ON / OFF |
0∼30
MANUAL| GAIN (Gain value)
SPEED| 1/60(1/501∼1/10000
CLOSE, F14∼F1.6
IRIS
1/60(11501∼1/10000
SHUTTER PRI| SPEED
CLOSE, F14∼F1.6
IRIS PRI| IRIS
1∼A∼7
BRIGHT PRI| BRIGHT (Brightness)
COLOR (color setting)| WB MODE (White balance)| AUTO| R.GAIN/ G.GAIN/ B.GAIN|
∼7∼A∼7
SATURATION/HUE| 1∼A∼14
ATW (Auto white balance)| R.GAIN/ G.GAIN/ B.GAIN| ∼7∼A∼7
SATURATION/HUE| 1∼A∼14
ONE PUSH| ONE PUSH TRIGGER PRESS OK| NA
1st Level| 2nd Level| 3rd Level| 4th Level| Adjustment Values
---|---|---|---|---
| | | SATURATION/HUE| 1∼A∼14
INDOOR| SATURATION/HUE| 1∼A∼14
OUTDOOR| SATURATION/HUE| 1∼A∼14
MANUAL| R.GAIN/ B.GAIN| 0∼A∼128
SATURATION/HUE| 1∼A∼14
SODIUM LAMP| SATURATION/HUE| 1∼A∼14
FLUO LAMP| SATURATION/HUE| 1∼A∼14
COLOR TEMP| CCTLEVEL| 2500K∼A∼7500K
SATURATION/HUE| 1∼A∼14
PAN TILT ZOOM| PAN/TILT SPEED| 1∼A∼8
RATIO SPEED| ON / OFF
SYSTEM| ETHERNET| IP ASSIGNMENT| DHCP / STATIC IP
IP/ MASK/ GATEWAY/ MAC| Ethernet information of the camera
ADDRESS| 1∼6
PROTOCOL| VISAS
BAUD RATE| 9600
VIDEO FORMAT (Output Format)| 1080P 60 / 50 / 30/ 25
720P 60 / 50
LANGUAGE| ENGLISH
STATUS| | Display the current setting status
RESTORE DEFAULT| | CONFIRM / CANCEL
Chapter 6 Network Function Settings Description
Connecting Camera to Network
Two common connection methods are shown below
- Connecting via switch or router
- To connect directly through a network cable, the IP address of the computer should be changed so that it is on the same network segment as the camera E.g.: The factory-preset default IP address of VC-TR1 is 192.168.100.100. The computer IP address must be set with the same network segment, such as 192.168.100.101, so that the computer can be connected correctly with the camera
- Change network settings
Using LumensCMS Software to View the Images
- Open LUMENS CMS software (Please download from the Lumens official website)
- Turn on the camera first and add the device to the software
Please refer to LumensCMS software user manual for related operation
Using RTSP Player to View the Images
In addition to LumensCMS software, other free software also can be used for
RTSP connection, such as Quick Time and PotPlayer.
RTSP connection address formats are as follows:
- PTZ screen: rtsp://IP:554/ch01, support up to 1080P60
- Panoramic screen: rtsp://IP:554/ch02, support up to 1080P30
- Preview screen: rtsp://IP:554/ch03, support up to 720P30
Get the VC-TR1 image by connecting the computer via USB
VC-TR1 can be connected to a PC via a USB cable as a USB video source and used with a USB video conference systems, such as AMCAP, Skype, and Zoom.
- Turn the 4th pin of DIP Switch of Output Switch to ON (entering USB mode)
- Open the USB video software, and select Lumens VC-TR1 Video Camera as the image source to get the VC-TR1 image
- Example: Open AMCAP, select VC-TR1 as the image source of Devices
- Example: Enter Skype settings, go to the audio and video page, and select VC-TR1 as the camera source
Chapter 7 DIP Switch Setting
OUTPUT SWITCH
- The factory default is MENU (depending on the setting menu), and the default resolution of the setting menu is 1080p60
- The camera will restart 5 seconds after modifying the DIP
- To switch via the OSD/ RS-232 Command is also available based on the last executed action
- USB and IP may only choose one, because they cannot be output at the same time
- The Ethernet mode only defines the highest output frame rate of the streaming, but not determine the resolution and frame rate of the streaming
- Ethernet mode determines the output resolution and fps of HDMI/SDI
Chapter 8 Troubleshooting
This chapter describes problems you may encounter while using VC-TR1. If you have questions, please refer to related chapters and follow all the suggested solutions. If the problem still occurred, please contact your distributor or the service center.
| No. | Problems | Solutions |
|---|---|---|
| 1. | How to use USB output with computer video software | Please refer to |
Chanter 7 DIP Switch Setting to switch the
USB output via DIP USB and Ethernet cannot be used at the same time, and only
one can be selected as an output port at the same time
2.| Does it provide the Digital Zoom function?| Digital Zoom is enabled by
default. The Digital Zoom function will be automatically turned off when the
resolution is set to be 60 fps, and turned on automatically for 30 fps
3.| How to activate and stop the tracking function?| It can be activated and
stopped via [Start]/[Stop] in the CMS software. In addition, F1/F2 on the
remote control can be used to activate and stop the function
4.| What causes the loss of tracking?| Due to some limitations of the current
tracking algorithm, the following situations need to be avoided:
- Backlight environment
- The tracking area may have people on TV, human-shaped billboards, face photos
- Insufficient environmental brightness
- Facial features are not obvious: such as wearing masks or sunglasses
- The distance between the camera and the target exceeds the recommended setting value
- The tracking target stands still for more than 1 minute
5.| The screen is not smooth during the tracking process| Make sure the Ratio
Speed feature is activated.
The PTZ speed is related to the current magnification. When it is turned on,
the greater the magnification, the slower the PTZ speed
6.| When two targets appear on the screen, the wrong object is tracked|
According to the tracking algorithm logic: The tracking
function gives priority to face detection. If two targets appear in the
tracking area at the same time during tracking, the wrong target may be
tracked. Therefore, avoid two or more people in the tracking area at the same
time, or use multi-person detection function
Appendix 1
1. Output specification table
| HDMI/SDI | IP Stream (LumensCMS setting) | USB |
|---|---|---|
| IP Stream | Resolution | Resolution |
| 1080P60 | PTZ Main stream | 1080P / 720P / D1 / QVGA |
| 320’240 | 30 | |
| Panoramic stream | 1080P / 720P / D1 / QVGA | |
| Preview stream | 720P / D1 / QVGA | |
| 1080P50 | PTZ Main stream | 1080P / 720P / D1 / QVGA |
| 320’240 | 25 | |
| Panoramic stream | 1080P / 720P / D1 / QVGA | |
| Preview stream | 720P / D1 / QVGA | |
| 1080P30 | PTZ Main stream | 1080P / 720P / D1 / QVGA |
| 320’240 | 30 | |
| Panoramic stream | 1080P / 720P / D1 / QVGA | |
| Preview stream | 720P / D1 / QVGA | |
| 720P60 | PTZ Main stream | 1080P / 720P / D1 / QVGA |
| 640’480 | 30 | |
| Panoramic stream | 1080P / 720P / D1 / QVGA | |
| Preview stream | 320’240 720P / D1 / QVGA | |
| 720P50 | PTZ Main stream | 1080P / 720P / D1 / QVGA |
640’480
320’240| 25
Panoramic stream| 1080P / 720P / D1 / QVGA
Preview stream| 720P / D1 / QVGA
2. Function descriptions of special preset: Special preset cannot be used as general preset
| Special preset | Function | Remark |
|---|---|---|
| 80 | Start tracking | |
| 81 | Stop tracking | |
| 95 | Enter or exit the setting menu | |
| 96 | Clear 0 – 64 preset | |
| 99 | Reboot the machine | |
| 121 | Output PTZ screen | HDMI/ SDI |
| 122 | Output panoramic screen | HDMI/ SDI |
| 123 | PTZ and panoramic PIP screen | HDMI/ SDI |
Supplier’s Declaration of Conformity
47 CFR § 2.1077 Compliance Information
Manufacturer: Lumens Digital Optics Inc.
Product Name: VC-TR1
Model Number: Auto Tracking Camera
Responsible Party – U.S. Contact Information
Supplier: Lumens Integration, Inc.
4116 Clipper Court, Fremont, CA 94538, United States
e-mail: support@mylumens.com
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions : (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
References
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