iRoom Touch Dock User Guide

Touch Dock
User Guide

Introduction

Thank you for purchasing iRoom‘s touchDock (motorized in-wall docking station) with programmable Quick Keys.
This manual is designed to guide you through the hardware installation and initial software configuration. The warranty terms are also included in this manual.
More information about the API interface, latest drivers or FAQ‘s can be found on our website www.iRoomiO.com
Package Content

Installation

touchDock or touchDock mini may only be used with the included back box! Operating the device without the back box leads to a loss of warranty rights. Use for purposes not intended by the manufacturer will void warranty.

The following products and tools are mandatory for proper installation:

• Back Box with pre-assembled Aluminum Frame. Installation without iRoom‘s back box voids warranty!
• Prepared wiring
• Screwdriver Slotted (only for touchDock; not needed for touchDock mini)
• Screwdriver Phillips #2
• Screwdriver Torx 10
• Wire stripper and cutter
• Free App is required to configure the touchDock

Installation Video
To have a better visual of the installation process watch the touchDock installation video in addition to studying this manual.www.tinyurl.com/touchdock

Back Box Installation in Masonry

1. Prepare the recess in the wall using the included cut-out template. See also cut-out dimensions on page 24.

2. Unscrew the 4 screws to detach the aluminum frame from the plastic back box

3. Remove the knockout(s) for the power cable from the back box.

4. Feed the power cable and/ or network cable through the openings in the back box. Use the included cable fittings that provide strain-relief.

5. Place and fix the back box in the wall recess. Do not deform the backbox. The back box needs to align with the right side of the wall recess for horizontal installation or with the top side of the wall recess for vertical installation.
   There will be a gap between the left / top side of the wall recess and the back box which is going to be covered by the aluminum frame (only touchDock, not touchDock mini).

6. Attach the protective cardboard cover to the back box, using the same screws (3x20mm) that held the aluminum frame.

7. Fill the gap between the back box and the recess in the wall with a plaster-based filler to create a mechanical bond between back box and wall. Make sure the back box sits straight and flush in the wall recess.

8. After finishing plasterwork remove the cardboard cover.

9. Attach the aluminum frame to the back box and using the 3x20mm screws.

Back Box Installation in Drywalls

1. Prepare the recess in the wall using the included cut-out template. See also cut-out dimensions on page 24.

2. Remove the knockout(s) for the power cable from the back box.

3. Feed the power cable through the opening in the back box. Use the included cable fitting(s) that provide strain-relief.

4. This step applies only to touchDock, not to touchDock mini:
   With a cardboard knife, cut small holes into the silver safety strips that cover the corner openings for the mounting clamps.
   Do not remove the safety strips since they protect your docking station from dust and dirt buildup.

5. Insert the backbox with the attached aluminum frame into the recess. Do not deform the back box.The wider side of the aluminum frame needs to be on the left side for horizontalinstallation or on the bottom side for vertical installation (touchDock mini on the top side).

6. touchDock:
   Feed the mounting clamps /doglegs through the openings in the corners of the back box and and use the included screws and washer to press the clamps tightly against the back of the drywall.

touchDock mini:
Use a Philips #2 screwdriver to press the pre-installed clamps tightly against the back of the drywall. Make sure the back box sits straight and flush in the wall recess.

Connect Power / Ethernet Cables to the Docking Station

Connect network cable (A) and optional power wires (B) to the connectors on the mainboard of the docking station. Power wires are only needed if you choose to power the unit through 100 -240 V AC. Important Note
Please refer to the Electrical Safety Information on page 25.
Option I: Connecting 100-240VAC
Connect the wires to the terminal according to color-code.

Number| European standard color code| US standard color code| Naming
---|---|---|---
1| black/brown| black| hot (L)
2| blue| white| neutral (N)
3| yellow/green| green| ground (PE)

This information is supplied without liability.

Option II: PoE+ Switch or Injector

Important Note
If you use a managed PoE+ switch set the PoE+ port power output for your docking station to 30 Watts (IEEE 802.3at). touchDock will not work with 15 Watts (IEEE 802.af) or passive PoE 24V.

Install the Docking Station

1. Connect the keypad control cable that‘s attached to the Aluminum frame to the upper 5-pin connector on the circuit board of the docking station.

2. After connecting the cables, insert the docking station into the opening of the aluminum frame that‘s attached to the back box and fix it with the 6 M3 x 12 flat head screws (4 screws for touchDock mini). The charging block needs to be on the left side for horizontal installation (touchDock mini on the right side) or on the bottom side for vertical installation.

3. Optional step for some touchDock models and iPad models:
   Depending on the docking station model and the iPad you want to use there is a second set of guide rails included.
   Refer to the included note in the box to find out if you need to swap the guide rails for your iPad.
   If necessary, unscrew the guide rails from the glass panel and replace them before attaching the glass panel to the docking station.

4. Attach the glass panel to the Aluminum arm on the docking station and secure with the 4 flat head screws M3 x 6.
   Important Note: Do not over-tighten the screws to avoid breaking the glass panel.

5. Connect the other end of the keypad control cable to the connector on the magnetic glass frame.

6. Attach the magnetic glass frame to the aluminum frame. The magnets will hold the glass frame.

7. Connect power AC or PoE+ power source to boot the docking station and proceed with setting up your touchDock using the iOS App „iRoom‘s iDock“
   If you have installed the docking station with main power on or a PoE+ switch connected, disconnect the docking station now from power for 3 minutes before reconnecting to ensure proper functionality.

How to Dock

1. Press and hold any two quick keys on the glass frame for about 2 seconds until the glass panel slides out.
   If the quick keys don‘t work you might have installed the docking station without turning off the main power before. Disconnect the docking station from power for 3 minutes before reconnecting to resolve the issue.
   

2. Insert the iPad from the right side or from the top depending on whether the touchDock is installed horizontally or vertically and slide it into the guide rails. Push the iPad towards the charging connector until you hear a click noise.
   The glass panel will slide back automatically as soon as the charging connector makes full contact with the charging port of the iPad.

How to Insert or Change the Quick Key Icons

1. Remove the iPad from the docking station.

2. Disconnect the docking station from power.
   

3. Take off the magnetic glass frame carefully since it‘s connected to the keypad control cable.

4. Disconnect the keypad control cable from the port on the backside of the glass frame.
   

5. If icons were inserted previously pull them out with a tweezer or a cardboard knife and your thumb.

6. Choose the icons you wish to use from the included icon sheet.
   

7. Insert them into the slots.
   

8. Reconnect the keypad control cable and put the glass frame back on the docking station.

9. If you haven‘t disconnected the docking station from power before, disconnect it now for 3 minutes before reconnecting to ensure proper functionality.

Prepare your iPad

In order to charge your iPad with an iRoom docking station and to take advantage of iRoom‘s Smart Battery Management the USB Accessories option needs to be turned on.
This option might be turned off by default depending on the iOS version of your iPad. Go to iPad settings, scroll down to „Touch ID & Passcode“ or „Face ID & Passcode“ to access the „USB Accessories“ option.

Set Up your Docking Station

To configure iRoom‘s touchDock access it via a docked iPad using the free iOS App „iRoom‘s iDock“.

iRoom‘s iDock iOS App

• Find „iRoom‘s iDock“ App in the iOS App Store and install it on your iPad.
• Dock the iPad into the Docking Station
• Open the app and enter the default access code that shows on the login screen of the app.
• Verify status „iPad successfully docked“ at the bottom right corner of the screen.

For additional details on the iRoom‘s iDock App, please refer to the „In-App Help“ and the In-App FAQ section.
As we perform frequent App updates the design and layout of the app may change.

Network Settings

Default network setting is DHCP. Assign a static IP if necessary.

General Settings

LED Brightness
Adjust the brightness of the Quick Keys backlight.
Security
Change the code to access the app.
Touch Code Function
Activate the antitheft protection of the iPad.
Removal of the iPad can only be performed by entering the touch code.
Press any two quick keys for about 2 seconds until the green LED starts flashing.
Enter the touch code and confirm by pressing the Quick Key with the green LED.
Default touch code is 1 2 3 4
iBezel Function
See next page
Beep when Button pressed
Activates the acoustic feedback on button press.
IP Direct Control Active
Allows to control devices via IP commands.
Change Touch Code PIN
If Touch Code Function is enabled you can change the default Touch Code PIN
1 2 3 4 to an individual 4 digit PIN to avoid unauthorized removal of the iPad.
Unlock Time
Defines the time the the unlock mechanism stays open (only iTop Tabletop and iTop OnWall models).
iBezel Function
Enables the quick keys to control devices.
Automatic Switch back to iBezel Function
Defines the time the quick keys control  function is available again after unlocking the iPad by entering the Touch Code.

Update Firmware

Check if the docking station runs on the latest firmware and update new firmware.

iRoom‘s iDock Settings

Audio Output via Jack
If enabled the onboard 3.5 mm stereo jack can be used to stream music that is played on the iPad to a music system.

Motion Sensor Settings

Detection Sensitivity
Determines distance and accuracy of the proximity sensor. Sensitivity slider on the left is lowest sensitivity, maximum sensitivity is acchieved on the far right sight. Wave
your hand in front of the quick keys to check the sensitivity on the graph below the sliderThe sensor triggers if the sensor graph falls left of the slider button. Wake Up iPad on Motion Detection
Allows to wake up the iPad screen through the proximity sensor. This feature works only if the iPad is fully charged and the audio output via jack is enabled – see previous page.
Automatically Hide Buttons
Turns off the LED backlight of the quick keys.

Dock Commands

Open the docking station to remove the iPad.
Important Note:
After setting up the docking station with the app, change the access code for the app to prevent unauthorized removal of the iPad through the app.

System Settings

Load / Save / Send Settings
You can save and load your settings or send them by email.
Restore to Factory Settings
This function requires the app‘s access code.
Reboot iRoom‘s iDock
Rebooting does not do the trick when disconnecting the keypad control cable from the glass frame. You still have to disconnect the docking station from power for 3 minutes.

Specifications

Type| touchDock-mini| touchDock-iPad10| touchDock-USB-C-iPad11| touchDock- USB-C-iPad12.9
---|---|---|---|---
Outside Dimensions(WxHxD)| 290 x 205 x 80mm
11.4″ x8.1 x 3.2″| 372 x 247 x 78mm
14.6″ x 97 x3.1″| 372 x 247 x 78mm
14.6″ x9.7 x3.1| 405 x 285 x 88mm
15.9″ x 10.6″ x 3.5″
Cut-Out Dimensions(WxHxD)| 275 x 190 x 80mm
10.6″ x 7.5″ x 3.2″| 357 x 232 x 78mm
14.1″ x9.2″ x3.1″| 357 x 232 x 78mm
14.1″ x 9.2″ x3.1″| 393 x 270 x 88mm
15.5″ x10.7″ x 3.5″
Power Options| PoE+ (IEEE 802.3a0 30 Watts Power Output or 100 – 240 VAC
iPad Charging Connector| Lightning| Lightning| I USB-C| USB-C
LAN| 10 Mbps
Communication| TCP/IP, Status & Control
Functionality| Store and Charge the iPad; AV & HVAC Control, Environment Monitoring via Sensors for Room Temperature, Humidity, Light Level and Air Quality (01/2022)
Intelligent Glass Bezel| 6 touch buttons (with customizable icons) / 1 motion sensor
Audio Output| 3.5 mm audio jack analog stereo / adjustable Line-Out
USB Port| USB-A 5V/1A max. for USB accessories
Back Box / Installation Box| included
Operating Temperature| 0 – 35°C or 32 – 95°F
Operating Humidity| 20% – 90% RH non-condensing
Weight| 4,0kg / 8.81bs| 3,6kg / 7.9lbs| 3,6kg / 7.9lbs| I 4,2kg / 9.3lbs

Cleaning

The product requires no special care, but only a regular cleaning of the glass. Do not use any abrasive/harsh cleaners and unplug power supply before cleaning. For general cleaning of the surfaces please use a soft cloth with screen cleaner. If possible frequently change the cloth so that no dust particles get stuck in the towel causing scratches.

Electrical Safety Information

1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a licensed service technician.
3. The equipment requires the use of a ground wire as part of the safety certification. Modification or misuse can pose a shock hazard that can result in serious injury or death. A grounding conductor must be installed in accordance with local national wiring rules and regulations.
4. An easily accessible, all-pole disconnecting device is required in the power supply circuit. Recommended overcurrent protective device in the mains power circuit: 6 A

Protection against theft
iRoom’s touchDock provides a locking mechanism for the iPad. However, the locking mechanism does not provide any protection against theft. Unauthorized and/or forceful removal of a tablet cannot be prevented. iRoom GmbH does not accept any liability for the theft of an iPad!
IT-Security
In order to the open an unsecured communication protocol used by iRoom‘s touchDock the user is responsible to ensure proper network security to avoid unauthorized LAN Control of iRooms iTop OnWall.

Limited warranty

iRoom GmbH warrants that the product(s) furnished hereunder shall be free from defects in material and workmanship for a period of two (2) years from the date of purchase made by the original end-customer or for a period of 3 years from the date of shipment by iRoom GmbH under normal use and operation. iRoom‘s GmbH sole and exclusive obligation and liability under the foregoing warranty shall be for iRoom GmbH, at its discretion, to repair or replace any product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any product is not included in this warranty. The warranty period of any repaired or replaced product shall not extend beyond its original term.
Returns
No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from iRoom GmbH or during the warranty period, and the Products being received at iRoom GmbH facility freight prepaid in accordance with the RMA process of iRoom GmbH. Products returned without an RMA number will not be processed and will be returned freight collect or subject to disposal. Information on the RMA process and obtaining an RMA number can be found at: www.iRoomiO.com/support/warranty.

Warranty conditions

The above warranty does not apply if the product:

1. has been modified and/or altered, or an addition made thereto, except by iRoom GmbH, or iRoom GmbH authorized representatives, or as approved by iRoom GmbH in writing;
2. has been painted, rebranded or physically modified in any way;
3. has been damaged due to errors or defects in cabling;
4. has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident.
5. has been damaged or impaired as a result of using third party firmware;
6. has no original serial number label, or is missing any other original label(s);
7. has not been received by iRoom GmbH within 30 days of issuance of the RMA.

In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

RoHS/WEEE Compliance Statement

This symbol is used in accordance with the European Union Directive 2011/65/EU on the Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union, this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive.

Declaration of Conformity

Hereby, iRoom GmbH, declares that this iRoom GmbH device, is in compliance with the essential requirements and other relevant provisions of Directive 2014/35/EU & 2014/30/EU.
Subject to changes at any time. The technical details and specifications do not equate to any form of guarantee.
All products mentioned protected by international copyright and patent laws.

Apple and iPad are registered trademarks of Apple Inc. Due to periodic product improvement, all features and specifications are subject to change without notice. The tablet is NOT part of the scope of delivery!

iRoom GmbH
Ziegeleistrasse 13
5110 Oberndorf
Austria
Web: www.iRoomiO.com
Email: office@iRoom.io
Phone: +43 6272 20628
©2010-2021 iRoom GmbH. All rights reserved.

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