MONOGRAM ZV800SJSS 36-Inch Chimney Vent Hood Owner’s Manual

MONOGRAM ZV800SJSS 36-Inch Chimney Vent Hood

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience. In the US: monogram.com or in Canada: monogram.ca

REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: monogram.com/register or in Canada: https://service.geappliances.ca/servicio/en_CA/

SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door.
To request service in the US, visit our website at monogram.com/contact or in Canada, visit our website at https://service.geappliances.ca/servicio/en_CA/

REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable), visit our website at monogram.com/connect

PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: monogram.com/use-and-care/parts
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Customers in Canada should consult the nearest Mabe service center, visit our website at monogram.ca

CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number, or write to:
In the US: General Manager, Customer Relations | Monogram Appliances, Appliance Park | Louisville, KY 40225 monogram.com/contact
In Canada: monogram.ca/contact

IMPORTANT SAFETY INFORMATION

Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.

GENERAL SAFETY INSTRUCTIONS

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

A. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer.
B. Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed-control device.
D. This unit must be grounded.

FOR GENERAL VENTILATING USE ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS AND VAPORS.

*TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING:**

A. SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—You may be burned.
C. DO NOT USE WATER, including wet dishcloths or towels—a violent steam explosion will result.
D. Use an extinguisher ONLY if:

1. You know you have a Class ABC extinguisher, and you already know how to operate it.
2. The fire is small and contained in the area where it started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.

*Based on “Kitchen Fire safety Tips” published by NFPA.

WARNING:

TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:

A. Never leave surface units unattended at high or medium settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
B. Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware appropriate for the size of the surface element.

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:

A. Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-related construction.
B. Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities. When applicable, install any makeup (replacement) air system in accordance with local building code requirements. Visit Monogram.com for available makeup air solutions.
C. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
D. Ducted fans must always be vented to the outdoors.

TO REDUCE THE RISK OF FIRE, USE ONLY METAL.

• Do not attempt to repair or replace any part of your hood unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.

CONTROLS AND FEATURES

GLASS VISOR
Grasp the visor and pull it out to more efficiently remove steam when cooking. Push it back when not in use.
NOTE : The vent fan will work with the visor in or out.

CONTROLS
NOTE : Avoid using food products that produce flames under the range hood.

1. Light ON/OFF. It remembers the last light level used. (Six light levels.)

2. Dims the light.

3. Brightens the light.

4. ON/OFF. It remembers the last fan speed used. (Four speed fan.)

5. Decreases the speed.

6. Increases the speed.

7. BOOST—The highest fan speed.
   NOTE : The BOOST fan speed can only be selected with this control. BOOST is not accessible by cycling up to the highest fan speed using the increase fan button.

8. Fan indicator. The light will turn on when the fan is operating.

CARE AND CLEANING

FOR YOUR SAFETY
Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally.
When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.

METAL GREASE FILTER
The metal filters trap grease released by foods on the cooktop. The filters also help prevent flames (from food, grease) from damaging the inside of the hood. For this reason, the filters must ALWAYS be in place when the hood is used. The grease filters should be cleaned every 6 months, or as needed. To clean the grease filters, soak them and then swish them around in hot water and detergent. Don’t use ammonia or ammonia products because they will darken the metal. Do not use abrasives or oven cleaners. Light brushing can be used to remove embedded dirt. Rinse, shake and let them dry before replacing. The metal grease filters may also be cleaned in an automatic dishwasher.
To remove:
Pull the visor out. Grasp the filter lock and pivot it open to release. Pull the filter down and out. Remove both filters. To replace:

1. Insert the two tabs on the bottom filter edge into the slots in the back of the hood.
2. Push the front of the filter up, open the filter lock and snap it into place in the hood.

CHARCOAL FILTER (ON SOME MODELS)
If the model is not vented to the outside, the air will be recirculated through a disposable charcoal filter that helps remove smoke and odors. The charcoal filter should be replaced when it is noticeably dirty or discolored (usually after 6 to 12 months, depending on hood usage).
NOTE : DO NOT rinse, or put charcoal filter in an automatic dishwasher. The charcoal filter cannot be cleaned. It must be replaced. Order Charcoal Filter WB02X11343. This filter can be ordered from your Monogram Supplier.

To remove:

1. Pull the visor out.
2. Remove the two metal filters—see Metal grease filters section above.
3. Grasp the front of the charcoal filter and pull it down and out.

To replace:
Insert the back of the charcoal filter edge into the opening in the rear (center), push the front of the filter up and snap it into place in the hood. Replace the two metal filters.

STAINLESS STEEL SURFACES (ON SOME MODELS)

Do not use a steel wool pad; it will scratch the surface. To clean the stainless steel surface, use warm sudsy water, a stainless steel cleaner such as Kleen King® or an all-purpose liquid or spray cleaner. Always scrub in the direction of the grain. Rinse thoroughly with a sponge or cloth and clean water. Dry with a soft, clean cloth. After cleaning, use a stainless steel polish, such as Stainless Steel Magic®, Revere Copper and Stainless Steel Cleaner® or Wenol All Purpose Metal Polish®. Follow the product instructions for cleaning the stainless steel surface.

PAINTED SURFACES (ON SOME MODELS)
Clean any painted surfaces with a mixture of water and either soap or vinegar. Do not use commercial oven cleaners, cleaning powders, steel wool or harsh abrasives on any painted surface.

GLASS VISOR
Pull the glass visor out and wash it with a damp soapy cloth. Dry it with a clean cloth and push it back into place.

LIGHT BULBS
NOTE : The glass cover should be removed only when cold. Wearing latex gloves may offer a better grip.

CAUTION :  Before replacing the bulb, disconnect electrical power to the hood at the main fuse or circuit breaker panel. Be sure to let the light cover and bulb cool completely. For your safety, do not touch a hot bulb with bare hands or a damp cloth. electrical power to the hood at the main fuse or circuit breaker panel.

To remove:

1. Insert your finger nail into the inner glass cover slot and pull down. Remove cover.
   NOTE : Do not remove outer retaining ring.

2. Using gloves or a dry cloth, remove the bulb by pulling it straight out.

To replace:

1. Use a new 12-volt, 20-watt Halogen bulb for a G-4 base.

2. Using gloves or a dry cloth, remove the new bulb from its packaging.
   NOTE : Do not touch the new halogen bulb with bare fingers. Touching the bulb with bare fingers will significantly reduce the life of the bulb. 49-80404-5

3. Push the bulb straight into the receptacle all the way. For improved lighting, clean the glass cover frequently using a damp cloth. This should be done when the hood is completely cool.

4. Snap the glass cover into the retaining ring.

5. Reconnect electrical power to the hood.

TROUBLESHOOTING

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Excessively soiled filter should be checked and corrected before using the hood again.
Sufficient makeup (replacement) air is required for exhausting appliances to operate to rating.| Check with local building codes, which may require or strongly advise the use of makeup air. Visit Monogram. com for available makeup air solutions.
Fan operates but moves air slower than normal|  | Check to be sure the filter is clean. If replacing the filter does not correct the problem, call for service.
Fan keeps going off and on| The motor is probably overheating and turning itself off. This can be harmful to the motor.| Check to be sure the filter is clean. If it continues to cycle on and off, call for service.
Fan light is on or is blinking| This is normal and indicates the fan is operating as it should.|

MONOGRAM LIMITED WARRANTY

Monogram.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca. Servicing your range hood may require theuse of the onboard data port for diagnostics. This gives a Monogram Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

we will provide, free of charge, parts and service labor in your home to repair or replace any part of the vent hood that fails because of a manufacturing  defect.

What Monogram will not cover:

• Service trips to your home to teach you how to use the product.
• Replacement of house fuses or resetting of circuit breakers.
• Incidental or consequential damage caused by possible defects with this appliance.
• Replacement of the filters.
• Damage to the product caused by accident, fire, floods or acts of God.
• Failure of the product if it is used for other than its intended purpose or used commercially.
• Improper installation, delivery or maintenance. If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation Instructions provided with the product.
• Damage caused after delivery.
• Product not accessible to provide required service.
• Installation of service for a makeup (replacement) air system.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Monogram Service location for service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. Warrantor: GE Appliances, a Haier company, Louisville KY,40225 Warrantor in Canada: MC Commercial, Burlington, ON, L7R 5B6
Staple your receipt here. Proof of the original purchase date is needed to obtain service under the warranty.

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