OWC Thunderbolt and USB Compatible Bus-Powered Portable SSD User Guide
- June 6, 2024
- OWC
Table of Contents
OWC Thunderbolt and USB Compatible Bus-Powered Portable SSD
2800MB/s
Xtreme max performance from any Thunderbolt and USB interface up to
2800MB/s
|
Built
like a tank
Dust/drop/ waterproof certified
|
Flexible compatibility
Universally compatible Plug and play with yesterday’s, today’s, and
tomorrow’s Macs; Windows and Linux PCs; and iPad Pro, Chomebook, and Surface
devices.
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INTRODUCTION
SYSTEM REQUIREMENTS
-
USB Connections
– A Mac, PC, or tablet with a USB-C or Type-A connection (USB 3 or later), that is compatible with one of:
– OS X 10.7.5-10.11.6
– macOS 10.12 or later
– iPadOS 13 or later
– Windows 10 or later
– Ubuntu Linux 20.04.1 LTS or later
– Chrome OS 85 or later
– Android support is limited but systems with sufficient bus power may work -
Thunderbolt Connections
– Mac with Thunderbolt 3 or later, running macOS 10.13 or later or
– PC with Thunderbolt 3 or later, running Windows 10 or later
PACKAGE CONTENT
OWC
Envoy Pro FX
|
Thunderbolt 3 cable with tethered USB Type-A adapter
|
Printed Quick Start Guid e
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ABOUT THIS GUIDE
The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. The latest product details and warranty information can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations.
FEATURES & USAGE NOTES
ENCLOSURE FEATURES
- LED Indicator when used with Thunderbolt host computers, this light will display as solid blue when powered on and a data link is established; it will flash blue when accessing or writing data. When used with a USB host device, this light will display as solid green when powered on and a data link is established; it will flash green when accessing or writing data.
- Thunderbolt / USB-C port attach the included cable here.
USAGE NOTES
- With prolonged use, the drive case may be warm to the touch. This is normal.
- May take 30 seconds or more to mount in iPadOS, Android, Chrome OS
- If not detected by the host system and the LED blinks rapidly, this may be an indication the host device does not provide enough bus power for the Envoy Pro FX to function. Try another port or host device.
SUPPORT RESOURCES
TROUBLESHOOTING
Begin troubleshooting by verifying that the included cable is properly plugged into the host device and the Envoy Pro FX. If the drive is still not working properly, try connecting the cable to a different Thunderbolt 3 (or later) port, or a different USB-C port on the host device. You can also try using a different host-port-compatible USB-C cable if one is available. If problems persist, please contact our support team for assistance (see Section 3.3 below).
ABOUT DATA BACKUP
To ensure that your files are protected and to prevent data loss, we strongly suggest that you keep two copies of your data: one copy on your OWC Envoy Pro FX and a second copy on your internal drive or another storage medium, such as an optical backup, or on a second external storage unit. Any data loss or corruption while using the Envoy Pro FX is the sole responsibility of the user, and under no circumstances may OWC, its parent, partners, affiliates, officers, employees, or agents be held liable for loss of the use of data including compensation of any kind or recovery of the data.
CONTACTING TECHNICAL SUPPORT
| Phone:
M–F, 8am–6pm CT
1.866.692.7100 (N. America) | +1.815.338.4751 (Int’l)
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| Chat:
M–F, 8am–6pm, Sat 9am–5pm CT
www.owc.com/support
| Email:
Answered within 48 hours www.owc.com/support
CHANGES:
The material in this document is for information purposes only and subject to
change without notice. While reasonable efforts have been made in the
preparation of this document to assure its accuracy, OWC, its parent,
partners, affiliates, officers, employees, and agents assume no liability
resulting from errors or omissions in this document, or from the use of the
information contained herein. OWC reserves the right to make changes or
revisions in the product design or the product manual without reservation and
without obligation to notify any person of such revisions and changes. FCC
STATEMENT:
Warning! Modifications not authorized by the manufacturer may void the
user’s authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause
harmful interference with radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
WARRANTY:
The Envoy Pro FX has a 3 Year OWC Limited Warranty. For up-to-date product and warranty
information, please visit the product web page.
COPYRIGHTS AND TRADEMARKS:
No part of this publication may be reproduced, stored in a retrieval system,
or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording or otherwise, without the prior written consent of
OWC.
© 2020 Other World Computing, Inc. All rights reserved. OWC, OWC Envoy, and
the OWC logo are trademarks of New Concepts Development Corporation,
registered in the U.S. and/or other countries. Mac and macOS are trademarks of
Apple Inc. Thunderbolt and the Thunderbolt logo are trademarks of Intel
Corporation or its subsidiaries in the U.S. and/or other countries. All other
marks may be the trademark or registered trademark property of their owners.
Documents / Resources
| OWC
Thunderbolt and USB Compatible Bus-Powered Portable
SSD
[pdf] User Guide
Thunderbolt and USB Compatible Bus-Powered, Portable SSD
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