OWC Thunderbolt and USB Compatible Bus-Powered Portable SSD User Guide

: June 6, 2024
: OWC

Table of Contents

INTRODUCTION
FEATURES & USAGE NOTES
- ENCLOSURE FEATURES
- USAGE NOTES
SUPPORT RESOURCES
Documents / Resources
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

OWC Thunderbolt and USB Compatible Bus-Powered Portable SSD

2800MB/s
Xtreme max performance from any Thunderbolt and USB interface up to 2800MB/s

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Built like a tank
Dust/drop/ waterproof certified

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Flexible compatibility
Universally compatible Plug and play with yesterday’s, today’s, and tomorrow’s Macs; Windows and Linux PCs; and iPad Pro, Chomebook, and Surface devices.

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INTRODUCTION

SYSTEM REQUIREMENTS

USB Connections
– A Mac, PC, or tablet with a USB-C or Type-A connection (USB 3 or later), that is compatible with one of:
– OS X 10.7.5-10.11.6
– macOS 10.12 or later
– iPadOS 13 or later
– Windows 10 or later
– Ubuntu Linux 20.04.1 LTS or later
– Chrome OS 85 or later
– Android support is limited but systems with sufficient bus power may work
Thunderbolt Connections
– Mac with Thunderbolt 3 or later, running macOS 10.13 or later or
– PC with Thunderbolt 3 or later, running Windows 10 or later

PACKAGE CONTENT

OWC Envoy Pro FX

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Thunderbolt 3 cable with tethered USB Type-A adapter

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Printed Quick Start Guid e

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ABOUT THIS GUIDE

The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. The latest product details and warranty information can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations.

FEATURES & USAGE NOTES

ENCLOSURE FEATURES

LED Indicator when used with Thunderbolt host computers, this light will display as solid blue when powered on and a data link is established; it will flash blue when accessing or writing data. When used with a USB host device, this light will display as solid green when powered on and a data link is established; it will flash green when accessing or writing data.
Thunderbolt / USB-C port attach the included cable here.

USAGE NOTES

With prolonged use, the drive case may be warm to the touch. This is normal.
May take 30 seconds or more to mount in iPadOS, Android, Chrome OS
If not detected by the host system and the LED blinks rapidly, this may be an indication the host device does not provide enough bus power for the Envoy Pro FX to function. Try another port or host device.

SUPPORT RESOURCES

TROUBLESHOOTING

Begin troubleshooting by verifying that the included cable is properly plugged into the host device and the Envoy Pro FX. If the drive is still not working properly, try connecting the cable to a different Thunderbolt 3 (or later) port, or a different USB-C port on the host device. You can also try using a different host-port-compatible USB-C cable if one is available. If problems persist, please contact our support team for assistance (see Section 3.3 below).

ABOUT DATA BACKUP

To ensure that your files are protected and to prevent data loss, we strongly suggest that you keep two copies of your data: one copy on your OWC Envoy Pro FX and a second copy on your internal drive or another storage medium, such as an optical backup, or on a second external storage unit. Any data loss or corruption while using the Envoy Pro FX is the sole responsibility of the user, and under no circumstances may OWC, its parent, partners, affiliates, officers, employees, or agents be held liable for loss of the use of data including compensation of any kind or recovery of the data.

CONTACTING TECHNICAL SUPPORT

| Phone: M–F, 8am–6pm CT
1.866.692.7100 (N. America) | +1.815.338.4751 (Int’l)
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| Chat: M–F, 8am–6pm, Sat 9am–5pm CT www.owc.com/support
| Email: Answered within 48 hours www.owc.com/support

CHANGES:
The material in this document is for information purposes only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, OWC, its parent, partners, affiliates, officers, employees, and agents assume no liability resulting from errors or omissions in this document, or from the use of the information contained herein. OWC reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes. FCC

STATEMENT:
Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate this device.
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

WARRANTY:
The Envoy Pro FX has a 3 Year OWC Limited Warranty. For up-to-date product and warranty information, please visit the product web page.

COPYRIGHTS AND TRADEMARKS:
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of OWC.

© 2020 Other World Computing, Inc. All rights reserved. OWC, OWC Envoy, and the OWC logo are trademarks of New Concepts Development Corporation, registered in the U.S. and/or other countries. Mac and macOS are trademarks of Apple Inc. Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. All other marks may be the trademark or registered trademark property of their owners.