OWC U2 High-Performance Workflow Solutions Instruction Manual
- June 9, 2024
- OWC
Table of Contents
OWC U2 High-Performance Workflow Solutions
Full Metal Housing
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Swappable
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Easy Assembly & Installation
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Up to 8,000MB/s
INTRODUCTION
SYSTEM REQUIREMENTS
Operating System:
- macOS 10.14 or later
- host enclosure may require later system versions
- Windows 10 64-bit
Hardware :
- Mac or PC with host port that is compatible with the chosen enclosure (see below)
- Requires one of the following storage enclosures:
- OWC ThunderBay Flex 8 (top 4 bays only)
- OWC Mercury Pro U.2 Dual (both bays)
- OWC Mercury Helios 3S with U.2 NVMe Interchange System
- Other enclosures may be supported, please refer to the manufacturer in instructions for installing 2.5-inch U.2 drives.
Supported Drives Types:
- (1) NVMe M.2 drive with M-key connector and one of the following form factors:
- 2280, 2260, 2242, 2230
- Compatible with OWC Aura P12 and Aura P13 series SSDs
PACKAGE CONTENTS
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OWC U.2 ShuttleOne Enclosure
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OWC U.2 ShuttleOne Quick Start Guide
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OWC U2 ShuttleOne
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Quick start guide
INSTALLATION AND USAGE
The OWC U.2 ShuttleOne installation steps and digital guide, as well as other manuals and guides are available at: www.owcdigital.com/support/manuals
ABOUT THIS MANUAL
The images and descriptions may vary slightly between this manual and the unit shipped. Functions and features may change depending on the firmware version. The latest product details and warranty information can be found on the product web page. OWC’s Limited Warranty is not transferable and subject to limitations.
INSTALLATION
INSTALLATION OF M.2 DRIVE
For reference, the steps below show how to install an NVMe M.2 drive with a 2280, 2260, 2242, or 2230 form factor. Note that each supported form factor has a post location silkscreened on the inside of the ShuttleOne, which you can see once the bottom plate is removed. The process described below is otherwise the same for each drive type. Please review all steps before attempting the installation. If you still have questions after reviewing them, please contact our Support Team (see Section 3) for assistance.
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Remove the ShuttleOne from the retail packaging and set it on a static-free work surface.
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Flip the device over and remove the four Phillips screws that hold the bottom cover in place. A Phillips 00 driver is required (not included).
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Remove the cover and set it aside. If you are going to install a 2280 form factor M.2 drive, all you need to do is remove the drive post screw (3B). By default, the screw and drive post should be installed on the 2280 form factor.
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If you plan to install one of the other supported form factors, the drive post will also need to be removed so that it can be re-affixed at the correct location. To move the drive post, remove the screw (4A), lift up the drive post, and place onto the desired form factor location (4B). The flatter side of the drive post will rest over the desired form factor location.
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Align the connector on your M.2 drive with the connector on the ShuttleOne, then carefully insert the drive until it is fully seated. Minimal force is required. If the drive does not seat, do not apply more force. Remove the drive, re-align it, and try again. Afterward the drive will rest at an angle. This is expected.
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Hold the drive against its post, then use the drive post screw to affix the drive in place.
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Re-seat the cover removed in Step 3A so that it sits flush on the chassis, then re-affix the four screws that were also removed in that step.
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Once completed, the OWC U.2 ShuttleOne is now ready for installation in the host. Please consult the manuals for the following OWC products that are compatible with the ShuttleOne: ThunderBay Flex 8, Helios 3S with U.2 Interchange system, or Mercury Pro U.2 Dual enclosure. If you’re using a PC or other enclosure please refer to the manufacturer instructions for installing 2.5 inch U.2 drives for further assistance.
SUPPORT RESOURCES
CONTACTING TECHNICAL SUPPORT
| Phone: M–F:
8am–6pm CT, Sat & Sun: Closed 1.866.692.7100 (N. America) | +1.815.338.4751
(Int’l)
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| Chat: Sun:
9am–midnight, M–Th: 12am–4am & 7am–midnight (closed from 4am–7am), Fri:
12am–4am & 7am–10pm (closed from 4am–7am), Sat: 9am–5pm
www.owc.com/support
| Email:
Answered within 48 hours www.owc.com/support
CHANGES:
The material in this document is for information purposes only and subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, OWC, its parent, partners, affiliates, officers, employees, and agents assume no liability resulting from errors or omissions in this document, or from the use of the information contained herein. OWC reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes.
FCC STATEMENT
Warning! Modifications not authorized by the manufacturer may void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
WARRANTY
The U.2 ShuttleOne has a 3 Year OWC Limited Warranty without drives pre- installed and a 5 Year OWC Limited Warranty on solutions with drive pre- installed. For up-to-date product and warranty information, please visit the product web page.
COPYRIGHTS AND TRADEMARKS
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of OWC.
© 2021 Other World Computing, Inc. All rights reserved. OWC, the OWC logo, and U.2 ShuttleOne are trademarks of New Concepts Development Corporation, registered in the U.S. and/or other countries. Mac and macOS are trademarks of Apple Inc., registered in the U.S. and other countries. Other marks may be the trademark or registered trademark property of their owners.
References
Read User Manual Online (PDF format)
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