VIVOLINK VLCAM100 4K UHD Video Conference Camera User Manual

: June 6, 2024
: VIVOLINK

4K UHD Video Conference Camera

VLCAM100

User Manual

(V1.0)

VIVOLINK VLCAM100

Attentions

This manual introduces functions, installation and operations for the camera in details. Please read this manual thoroughly before installation and use.

1. How to Use

To prevent damage to this product or any product connected to it, this product can only be used within the specified range.
1). Do not expose the product to rain or moisture.
2). To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified technicians.
3). Do not use the product beyond the specified temperature, humidity or power supply specifications.
4). Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the image;

2. Electrical Safety

Installation and use of this product must strictly comply with local electrical safety standards.

3. Handle with Care

Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation, storage and installation.

4. Install with Caution

1). Do not rotate the camera head violently, otherwise it may cause mechanical failure;
2). This product should be placed on a stable desktop or other horizontal surface. Do not install the product obliquely, otherwise it may display inclined image;
3). If the camera is installed on TV or computer, the base can be fixed by four double-sided adhesive trays.
4). Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids which may corrode the shell.
5). Ensure there are no obstacles within rotation range of the holder.
6). Do not power on before completely installation.

5. Do not Disassemble the Product Without Permission

This product contains no parts which can be maintained by users themselves. Any damage caused by dismantling the product by user without permission is not covered by warranty.

6. Magnetic Interference

Electromagnetic fields at specific frequencies may affect the image. This product is Class A. It may cause radio interference in household application. Appropriate measure is required.

1. Fast Installation

1.1 Camera Interface

VLCAM100 - Interface 1 VLCAM100 -
Interface 2 VLCAM100 -
Interface 3

Figure 1.1 camera interface

camera lens
bracket
built-in MIC
tripod fixing hole
positioning hole
USB 3.0 output interface

1.2 Camera Operation

Product Installation: Fix the device on LCD screen, top of computer; directly put it on desk or on tripod mounting.
Connect camera via USB cable to computer, video conference terminal or other USB input device, log in the video conference software and select a video device to have image output.

2. Product Overview

2.1 Product Introduction

2.1.1 Dimensions

VLCAM100 - Dimensions 1 VLCAM100 -
Dimensions 2

VLCAM100 - Dimensions 3

Figure 2.2 Camera Dimensions

2.1.2 Accessories

Check and confirm all accessories are provided as listed in sheet 2.1.

Accessories	User manual 1

Wireless remote controller 1 piece
USB3.0 cable 1 piece
Warranty card 1 piece
Cushion

Sheet 2.1 Product accessories

2.2 Main Features

This product is a new 4K UHD ePTZ video conference camera. It is built with AI functions, which can automatically frame all people in the meeting and make them at the middle of the scene. It also has perfect functions and superior performance, which adopts advanced ISP processing algorithms so as to provide vivid images with evenly clear brightness, strong color layering, high resolution, and fantastic color rendition. Easy and convenient to install and maintain, stable and reliable.

4K UHD: It employs 1/2.5 inch, 8 million pixels high quality CMOS sensor; supports 4K UHD; provides 4K@ 30fps MJPG video resolution at most; and provides clear UHD video and vivid expressions and movements. At the same time, it is compatible with 1080p and 720p resolution.
EPTZ: EPTZ and 4X digital Zoom
Built-in pickup: Includes 2 built-in pickups, all-round pickup. Antique noise suppression algorithm ensures your voice be perfect. The effective pickup distance is up to 5 meters.
Dual stream output: The USB3.0 port support main stream and sub-stream output at the same time.
Auto framing: With excellent facial detection algorithm, automatically adjust the zoom
according to the number of people in the meeting. It can frame all the meeting people and make them shown in the middle of the scene.
Wide view angle without distortion: 120° super wide view angle lens for options
Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of video. Image is still clear even under low light condition.
Multiple Installations: Standard equipped with mold clamp. Easy to install on any devices, such as LCD screen, PC, table and tripod.
Easy to Use: No need to download driver; USB Plug and play.
Wide Applications: Personal video conferencing, enterprise video conferencing, unified collaboration and etc.

2.3 Technical Specifications

Model Number			VLCAM100

Camera Parameter
Image Sensor| 1/2.5 Inch High Quality 4K CMOS Sensor
Effective Pixels| 8.28MP 16:9
Video output port| 1* USB3.0, Type B, support audio output over USB3.0
Audio input| 2 built-in MIC pickups
View Angle| | | 120°
Video Format| Main stream: 3840×2160@30fps, 1920×1080P@30fps/25fps, 1280×720P@30fps/25fps, etc.

Sub-stream:1280×720P@30fps/25fps, 640×480P@30fps/25fps, 320×172P@30fps/25fps, etc.

2.4 Interface Instruction

2.4.1 External Interface

The interface illustration is as Figure 2.4 below:

VLCAM100 - Interface Diagram 1 VLCAM100 -
Interface Diagram 2

Figure.2.4 Interface Diagram

Application Instruction

3.1 Remote Controller

3.1.1 Keys Instruction

1. Standby Key

After 3s long press, the camera will be in standby mode. Long press 3s again, the camera will self-test again and back to HOME position. Note: If preset 0 is set, there is no operation within 12s, camera head will automatically point to the specified preset 0 position.

2. Camera Address Selection

Select the camera address

3. Number Key

Set or call 0-9 presets

*4. , # Key**

Key combination use
Long Press 5s “SET” + “” at the same time, the WR controller is light on, releases hands. Power on the camera again, it will successfully paired with WR controller.
Long Press 5s “SET” + “” at the same time, the WR controller is light on, releases hands. Power on the camera again, it will cancel to paired with WR controller.

5. Focus Control Key

Auto Focus: Enter into auto focus mode.
Manual Focus: The camera focus mode is manual
Switch the camera focus mode to manual focus by pressing [focus +] or [focus -] to adjust.

6. Zoom Control Key

Zoom+: Lens near
Zoom-: Lens far

7. Set or Clear Preset key:

Set Preset: Set preset key + 0-9 number key
Clear Preset key: Clear preset key + 0-9 number key

8. Electronic Pan/Tilt Control Key

Press Key : Up
Press Key : Down
Press Key : Left
Press Key: Right
“HOME” Key: Return to the middle position or enter into the sub-menu

9. BLC Control Key

Back Light ON / OFF: Turn on or off the back light

10. Menu Setting

Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu

11. Address Setting

[] + [#] + [F1]: Camera Address No.1
[] + [#] + [F2]: Camera Address No. 2
[] + [#] + [F3]: Camera Address No. 3
[] + [#] + [F4]: Camera Address No. 4

12. Key Combination Functions

[#] + [#] + [#]: Clear all presets
*[] + [#] + [6]:** Restore factory defaults
*[] + [#] + [9]:** Flip switch
*[] + [#] + [4]:** Menu set to English
*[] + [#] + [3]:** Menu set to Chinese
*[] + [#] + [0-9]:** Switch video format
*[] + [#]** + Manual: Restore the default user name, password, and IP address

3.1.2 Applications

Power on the camera, press the ” SET ” and ” * ” keys together for 5 seconds, the indicator light will be on. Then release the button and power on the camera again when the light is flashing. The matching process will be done when the indicator light stops flashing. Then users can control the pan/tilt/zoom, set and call preset positions via the wireless remote controller.

Key Instruction:

In this instruction, “press the key” means a click rather than a long-press, and a special note will be given if a long-press for more than one second is required.
When a key-combination is required, do it in sequence. For example,” [] + [#] + [F1] ″ means press “ [] ” first and then press “ [#] ” and last press “ [F1] “.

1) Camera Selection

Select the camera address to control.

2) Pan/Tilt Control

VLCAM100 - 2 Pan Tilt Control

Up: press Down: press
Left: press Right: press

Back to middle position: press “ [HOME] ”

Press and hold the up/down/left/right key, the pan/tilt will keep running, from slow to fast, until it runs to the endpoint; the pan/tilt running stops as soon as the key is released.

3) Presets

Preset setting: to set a preset position, the users should press the “ [SET PRESET] ” key first and then press the number key 0-9 to set a relative preset,
Note: 10 preset positions in total are available by remote controller.
Preset calling: Press a number key 0-9 directly to call a relative preset.
Note: Action in vain if a relative preset position is not existed.
Preset clearing : to clear a preset position, the user can press the “ [CLEAR PRESET] ” key first and then press the number key 0-9 to clear the relative preset;
Note : press the ”[#]” key three times continually to cancel all the presets.

4) Zoom Control

ZOOM IN: press “ZOOM + ” key
ZOOM OUT: press “ZOOM – ” key
Press and hold the key, the camera will keep zooming in or zooming out and stops as soon as the key is released.

5) Focus Control

Focus (near): Press “ [focus+] ” key (Valid only in manual focus mode)
Focus (far): Press “ [focus-] ” key (Valid only in manual focus mode)
Auto Focus: yes
Manual Focus: yes
Press and hold the key, the action of focus will keep continue and stops as soon as the key is released.

6) Address Setting

VLCAM100 - 6 Address Setting

[] + [#] + [F1] : Camera Address No.1
[] + [#] + [F2] : Camera Address No. 2
[] + [#] + [F3] : Camera Address No. 3
[] + [#] + [F4] : Camera Address No. 4

When use MJPG/ H.264 / H.265 compression, press [MENU] key to display the menu, using scroll arrow to point at or highlight the selected items.

MENU
=====================
Language English
Image Style Default
(Exposure)
(Color)
(Image)
(Focus)
(Noise Reduction)

Language Setting: press [← →] key to select Language
Image Style Setting: press [← →] key to select style
Exposure Setting

Move the pointer to EXPOSURE in the Main Menu, click the [HOME] and enter the (EXPOSURE SET) as follows:

EXPOSURE
=====================
Mode Auto
EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3

Mode : Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV : On/Off (only available in auto mode)
Compensation Level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)

Dynamic range : adjustable items: 1 ~ 8, close
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain Limit: 0~15(only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8
Shutter Priority:
1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000, 1/6000, 1/10000 (only available in Manual and Shutter priority mode)
Brightness: 0~23 (only available in Brightness priority mode)

4. Color Setting

Move the pointer to COLOR in the Main Menu, click the [HOME] and enter the (COLOR SET) as follows:

COLOR
=====================
WB Mode Auto
RG Tuning 0
BG Tuning 0
Saturation 100%
Hue 7

WB Mode: Auto, Manual, One Push, 3000K, 3500K, 4000K, 4500K, 5000K, 5500K, 6000K, 6500K, 7000K
RG Tuning: -10~10 (only available in Manual mode)
BG Tuning: -10~10 (only available in Manual mode)
Red Gain: 0~255 (only available in Manual mode)
Blue Gain: 0~255 (only available in Manual mode)
Saturation: 60%, 70%, 80%, 90%, 100%, 110%, 120%,130%, 140%,150%, 160%, 170%, 180%, 190%, 200%
Hue : 0~14
AWB Sensitivity: high/middle/low (only available in Manual mode)

5. Image Setting

Move the pointer to IMAGE in the Menu, click the [HOME] and enter the (IMAGE) as follows,

IMAGE
=====================
Brightness 7
Contrast 7
Sharpness 4
Flip-H OFF
Flip-V OFF
B &W-Mode Color

Brightness: 0~14 Contrast: 0~14 Sharpness: 0~15
Flip-H: On/Off Flip-V: On/Off B&W Mode: color, black/white
Gamma: default, 0.45, 0.50, 0.55, 0.63
DCI: Dynamic Contrast: Off,1~8

6. Focus Setting

Move the pointer to FOCUS in the Menu, click the [HOME] and enter the (FOCUS) as follows:

FOCUS
=====================
Focus Mode Auto
AF-Zone Center
AF-Sensitivity Low

Focus Mode: Auto, manual, one-push
AF-Zone: Up, middle, down, overall
AF-Sensitivity: High, middle, low

7. Noise Reduction Setting

Move the pointer to NOISE REDUCTION in the Menu, click the [HOME] and enter the (NOISE REDUCTION) as follows,

NOISE REDUCTION
=====================
NR-2D 2
NR-3D 5
Dynamic Hot Pixel OFF

2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5

8. Auto Framing Setting

Move the pointer to Auto Framing in the Menu, click [← →] keys to set ON/OFF.

Auto Framing
=====================
Auto Framing Close

9. Dual Stream Setting

Move the pointer to Dual Stream in the Menu, click [← →] keys to set ON/OFF.

10. Version

Move the pointer to VERSION

VERSION
=====================
Cam Version 1.0.0 2019-7-31
Focus Version 1.0.6 2018-8-21

11. Restore Default

Move the pointer to RESTORE DEFAULT in the Main Menu, click [HOME] and enter RESTORE DEFAULT as below:

RESTORE DEFAULT
=====================
Restore Default? NO

Restore default: Yes/No for options. (the video format and color style won’t be restored)

Note: If the address of former remoter is not 1 but another one from 2,3,4, the corresponding camera address will restore to 1 when all parameters or system parameters are restored. User should change the remoter address to be 1 (press No.1 according to the camera so to get normal operation)

4. Maintenance and Troubleshooting

4.1 Maintenance

Please disconnect the camera if it is not used for a long time.
Use soft cloth or tissue to clean the camera cover.
Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the image;

4.2 Troubleshooting

1) No video output
a. Check whether USB cable connected well and power indicator light is ON.
b. Whether the machine could do self-check after restarted.
c. Restart PC
d. Check whether the camera is well recognized by PC

2) No image sometimes
a. Check the USB cable quality and whether connected well.

3) Image dithering when zoom-in or zoom-out
a. Check whether the camera installation position is solid
b. Whether there is shaking machine or objects around the camera

4) Remote controller cannot work
a. Re-match the camera and the wireless remote controller
b. Set the camera address to 1 (The camera address would be back to 1 after restore default setting)
c. Check whether the battery is installed on the remote controller or low .
d. Check the camera working mode is the normal operating mode (see Table 2.2 and Table 2.3)
e. Exit the menu, the menu only displayed under MJPG/H.264/H.265 compression format.

Copyright Statement

All the contents in this manual and its copyright are owned by Vivolink. No one is allowed to imitate, copy, or translate this manual without the company’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change without notice.