Whirlpool W11349439A Major Appliance Limited Warranty: Owners Manual | whirlpool.com/owners
- October 27, 2023
- Whirlpool
Table of Contents
The Whirlpool W11349439A Major Appliance Limited Warranty Owner’s Manual is a comprehensive guide for users of Whirlpool appliances. This manual provides detailed information about the warranty coverage, including what is covered and what is not covered under the warranty. Users are required to attach their purchase receipt to the manual as proof of purchase to obtain warranty service. The manual also provides troubleshooting tips for minor issues that can be addressed without service. In case of any defects or non-cosmetic issues, users can contact the Whirlpool Customer eXperience Center for authorized service providers. The manual also outlines the component parts and labor included in the warranty coverage for the first five years from the date of original purchase. However, the manual also highlights what is not covered under the warranty, including commercial or non-residential use, improper maintenance, and cosmetic damage. Users are advised to read and understand the manual thoroughly to ensure they receive the best possible service and coverage for their Whirlpool appliance.
Major Appliance Limited Warranty
W11349439A
Owner’s Manual
W11349439A Major Appliance Limited Warranty
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY
SERVICE.
Please have the following information available when you call the Customer
eXperience Center:
- Name, address and telephone number
- Model number and serial number
- A clear, detailed description of the problem
- Proof of purchase including dealer or retailer name and address
Major Appliance Limited Warranty
Before contacting us to arrange service, some questions can be addressed
without service. Please visit the “Troubleshooting” section at
https://www.whirlpool.com/owners for Troubleshooting help. In Canada, visit
https://www.whirlpool.ca/owners.
HOW TO MAKE A CLAIM
All warranty service is provided exclusively by our authorized Whirlpool
Service Providers. For service, contact the Whirlpool Customer eXperience
Center. In the U.S.A., call 1-866-698-2538. In Canada, call 1-800-807-6777. If
outside the 50 United States or Canada, contact your authorized Whirlpool
dealer to determine whether another warranty applies.
WHAT IS COVERED
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United
States or Canada and applies only when the major appliance is used in the
country in which it was purchased.
ONE (1) YEAR FROM THE DATE OF ORIGINAL PURCHASE (PARTS AND LABOR
INCLUDED): Whirlpool brand of Whirlpool Corporation or Whirlpool Canada, LP
(hereafter “Whirlpool”) will pay for factory-specified replacement parts and
labor to correct defects in materials or workmanship that existed when this
major appliance was purchased, or at its sole discretion, replace the product.
In the event of product replacement, your appliance will be warranted for
remaining term of the original unit’s warranty period.
YEARS TWO (2) THROUGH FIVE (5) FROM DATE OF ORIGINAL PURCHASE (CERTAIN
COMPONENT PARTS & LABOR INCLUDED): Whirlpool will pay for factory-specified
replacement parts and labor for the component parts listed below to correct
non-cosmetic defects in materials or workmanship in these parts that prevent
function of this major appliance and that existed when this major appliance
was purchased:
| French Door Bottom Mount Refrigerator | Side by Side Refrigerator |
|---|
Sealed Refrigeration system (includes compressor, evaporator, condenser, dryer, and connecting tubing)
See next page for What is Not Covered by this Limited Warranty.
WHAT IS NOT COVERED
- Commercial, non-residential or multiple family use or use inconsistent with the product instructions and manuals.
- In-home instruction on how to use your product.
- Repair to correct improper maintenance, installation not in accordance with installation instructions or electrical or plumbing codes, or repair of household electrical or plumbing systems.
- Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions, etc).
- Defects or damage resulting from accident, misuse, abuse, alteration, fire, floods, acts of God, improper installation, or use with nongenuine Whirlpool parts or accessories.
- Repairs to correct product damage or defects caused by unauthorized service, alteration or modification of the appliance.
- Cosmetic damage (e.g., scratches, dents, chips, and other damage to appliance finishes), unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days from date of purchase.
- Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive environments (e.g., high salt concentrations, high moisture or humidity or exposure to chemicals).
- Product pick-up or delivery. This product is intended for in-home repair (excludes countertop microwaves which must be packaged and shipped to a Whirlpool designated service company, at consumer’s expense).
- Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
- Repair, removal or reinstallation of inaccessible appliances or built-in fixtures (e. g., trim, decorative panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal or replacement of the product.
- Appliances with original, factory installed model/serial numbers removed, altered or not easily determined.
- Conversion of your product from natural gas or propane gas or reversal of appliance doors.
- Incidental or consequential damages (e.g., loss of food or medicine) resulting from appliance breakdown.
DISCLAIMER OF IMPLIED WARRANTIES
Implied warranties, including any implied warranty of merchantability or implied warranty of fitness for a particular purpose, are limited to ten years or the shortest period allowed by law. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you.
HOW STATE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province.
SPECIFICATION
Product Name| Whirlpool W11349439A Major Appliance Limited Warranty Owner’s
Manual
---|---
Warranty Coverage| Major Appliance Limited Warranty
Model Number| W11349439A
Proof of Purchase| Required to obtain warranty service
Customer Support| Whirlpool Customer eXperience Center
Authorized Service Providers| Whirlpool Service Providers
Product Repair| Sole and exclusive remedy under this limited warranty
Coverage Period| 1 year from date of original purchase (parts and labor
included) for defects in materials or workmanship; years 2-5 from date of
original purchase (certain component parts and labor included) for non-
cosmetic defects in materials or workmanship
What is Covered| Factory-specified replacement parts and labor for defects in
materials or workmanship
What is Not Covered| Commercial, non-residential or multiple family use,
improper maintenance, repair of household electrical or plumbing systems,
consumable parts, defects or damage resulting from accident, misuse, abuse,
alteration, fire, floods, acts of God, improper installation, or use with non-
genuine Whirlpool parts or accessories, cosmetic damage, discoloration, rust
or oxidation of surfaces resulting from caustic or corrosive environments,
product pick-up or delivery, travel or transportation expenses for service in
remote locations, repair, removal or reinstallation of inaccessible appliances
or built-in fixtures, appliances with original, factory installed model/serial
numbers removed or altered, conversion of product from natural gas or propane
gas or reversal of appliance doors, incidental or consequential damages
resulting from appliance breakdown
Implied Warranties| Limited to ten years or the shortest period allowed by law
State Law| This warranty gives specific legal rights, and additional rights
may vary by state or province
FAQS
What is covered under the warranty?
The warranty covers defects in materials or workmanship that existed when the appliance was purchased. For the first year from the date of original purchase, parts and labor are included. For years two through five, certain component parts and labor are included.
How can users make a claim under the warranty?
All warranty service is provided exclusively by authorized Whirlpool Service Providers. To arrange for service, users should contact the Whirlpool Customer eXperience Center.
What should users do before contacting Whirlpool for service?
Before contacting Whirlpool for service, users should check the “Troubleshooting” section on the Whirlpool website for help with minor issues that can be addressed without service.
What is the Whirlpool Major Appliance Limited Warranty Owner’s Manual?
The Whirlpool Major Appliance Limited Warranty Owner’s Manual is a comprehensive guide for users of Whirlpool appliances.
What information is required to obtain warranty service?
Users are required to attach their purchase receipt to the manual as proof of purchase to obtain warranty service. Users should also have their name, address, telephone number, Model number, and serial number available when calling the Whirlpool Customer eXperience Center.
How does state law apply to the warranty?
The warranty gives users specific legal rights, and they may also have other rights that vary from state to state or province to province.
What is the duration of implied warranties?
Implied warranties, including any implied warranty of merchantability or implied warranty of fitness for a particular purpose, are limited to ten years or the shortest period allowed by law.
What are some examples of items that are not covered under the warranty?
Examples of items not covered under the warranty include in-home instruction on how to use the product, consumable parts (such as light bulbs and filters), repairs to correct improper maintenance or installation, and cosmetic damage.
What is not covered under the warranty?
The warranty does not cover commercial or non-residential use, improper maintenance, cosmetic damage, or damage resulting from accident, misuse, abuse, alteration, fire, floods, acts of God, improper installation, or use with non-genuine Whirlpool parts or accessories.