TRUSTECH PHF-1500R Outdoor Patio Heater User Manual

TRUSTECH Patio Heater
Model No. PHF-1500R
User Manual
Any Questions? Support@trustechproducts.com

https://trustech.afterservice.vip

Support@trustechproducts.com

Before Use

Thank you for choosing the TRUSTECH patio heater!
Please read all instructions carefully to familiarize yourself with your new heater before using it. And save these instructions for further reference. For any further assistance or information call Customer Services on T: +1（855）620 5858 or visit W:
https://trustech.afterservice.vip or E: Support@trustechproducts.com

Now, start enjoying your warm winter!

Specifications

Warnings

1. Do not use any other programmer, timer, separate remote control system or any other device except the remote controller equipped with the product. Do not turn on the heater when the device is covered or positioned incorrectly to avoid the risk of fire.
2. It’s dangerous to install the heater close to curtains or any other combustible materials.
3. Do not use the heater near showers, bathtubs or swimming pools.
4. Do not place the heater directly under the socket.
5. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person to avoid a hazard.
6. To avoid overheating, do not cover the heater.
7. The heater can be used by children from aged 8 years and above and persons with reduced physical, sensory or mental capabilities, or lacking experience and knowledge, if they have been instructed the use of the heater safely and understand the hazards involved. Children should not play with the heater.  Cleaning and user maintenance should not be made by children unless they are older than 8 and with supervision.
8. Keep the heater and its cord out of reach of children less than 8 years old.
9. The heater is not equipped with a device to control the room temperature. Do not allow persons with mobility impairments (such as infants, disabled persons, or elderly people with mobility impairments) to use the heater in a small room to avoid dangers caused by excessive temperature unless continuous supervision is provided.
10. Please be careful not to use this heater near combustible materials that will move due to wind or other environmental influences, such as curtains, tents, flags, plastic foils, etc., to avoid the risk of burning.
11.  Some parts of the heater can become very hot during use and may cause burns.

When there are children and vulnerable people, special attention must be paid.
When using the heater, you should follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following.

• Read All the instructions before using the heater.
• Be aware of the risk of electric shock. Do not open or try to repair the heater by yourself.
• The heater may get hot when it is in use. To avoid burns, do not touch hot surfaces with your bare skin. If needed, use handles when moving the heater.
• Keep combustible materials, such as furniture, pillows, bedding, paper, clothes, and curtains at least 3 ft away from the front of the heater and keep them away from the sides, top, and rear part. Do not place towels or other objects on the heater.
• You must pay extreme attention if the heater is used when there are children or the disabled nearby. Don’t leave the heater operating and be unattended.
• Do not operate the heater with a damaged cord or after any heater malfunctions, for example, it has been dropped or damaged in any manner. Return the heater to the authorized service facility for examination, electrical mechanical adjustment, or repair.
• The heater is not designed for use in bathrooms, laundry areas, and similar indoor locations. Never place the heater where it may fall into a bathtub or other water container. To protect against electrical hazards, do not immerse the heater in water or other liquids.
• Do not touch the control panel with a wet hand.
• Do not place the cord under carpets. Do not cover the cord with rugs, or similar coverings. Please place the cord away from the traffic area and at the place where it will not be tripped over.
• Do not insert or put any other objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
• To prevent a possible fire, do not block the air intake or exhaust in any manner.
• Do not use it on soft surfaces where may block its openings, like a bed.
• There are hot and arcing or sparking parts inside the heater. Do not use it in areas where gasoline, paint, explosives, and/ or flammable liquids are used or stored. Keep the heater away from heated surfaces and open flames.
• Avoid the use of an extension cord, which may overheat and cause a fire.
• However, if you have to use an extension cord, the minimum length of the cord must be 59 inches.
• To disconnect the heater, turn the control to OFF.
• Always turn off the heater before moving or cleaning it, and whenever the heater is not in use.
• It can be used for household use only as described in this manual. It is not recommended to use it for other functions, or it may cause a fire, electric shock, or injury to persons. And please use the original attachments provided or sold by unauthorized dealers, or it may cause hazards.
• To reduce the risk of fire or electric shock, do not use the heater with any speed control device.
• Do not attempt to repair or adjust any electrical or mechanical functions on the heater. Doing so will void your warranty. There is not any user-serviceable part inside the heater. If the heater needs to be examined or repaired, please contact the qualified personnel for help.
• Connect the heater to properly grounded outlets only.
• The heater is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lacking experience and knowledge. When they try to operate the heater, they must be supervised and given instructions concerning the use of the heater by a person responsible for their safety.
• Please make sure that children do not play with the heater.
• When installing the heater, please don’t cover the marketing information.
• Save the user manual for future reference.

Safety Features

Caution:

Before installing or removing the heater, ensure that the power cord of the heater has been unplugged. When using the heater, check that the power cord is connected to a 30mA differential circuit outlet.

• The heater is designed for use in gardens, and any room in the house, including those where there is a risk of splashing with a certain degree of the waterproof design. The installation and use of your heater must comply with the applicable standards in your country.
• When an electrical heating appliance reaches a very high temperature, it may cause burns. So when the heater is switched on, make sure that all other users are aware of the risks.
• If you have any doubts concerning the installation of the heater, please consult a qualified electrician.
• Children, the elderly, and the infirm may not always be aware of the danger involved in using electrical appliances. Never allow these people to use the heater without supervision.
• The heater must be positioned upright when using it.

Operating Instructions

1. Place the heater in a suitable and safe position where you want to heat up.
2. Plug the heater into the main supply.
3. The Description of the Display Panel① Power Button ② Timer Button ③ Timer Indicator ④ Power Indicator
4. Turn on the power switch of the product (as shown below) and the power indicator on the display panel will flash.
5. When pressing the Power button, the panel displays P0, and the power indicator lights up, but there is no power output. When pressing the Power button again, the panel displays P1, and the power indicator lights up, and it is in the low power output. When pressing the Power button the third time, the panel displays P2, and the power indicator lights up, and it is in the maximum power output. When pressing the Power button the fourth time, it will return to the P0 setting.
6. The Remote Control Operation (The remote control can be used to operate the heater only when the main switch is turned on.)

① Power Button ② P1- Low Power Output Button ③ P2- High Power Output Button ④ Timer Button
When pressing the Power Button on the remote control, the panel displays P0, and the heater is turned on, but there is no power output. At this time, the status of the operation is to be received, so you can press P1 Button or P2 Button to select the option of the power output. If you press P1 once, then press P1 again, and the value on the display panel will not be displayed. Now the heater enters the standby state. When the heater is working in P1 or P2, you can press the Timer Button to select the time as desired. (The rest of the time is invalid if you have set the timer.)
The maximum timing is 12 hours.

Maintenance

Attention:
It is required to do regular and careful maintenance for the heater to attain a long and efficient operation.

1.  Check the cleanliness of the reflector and IR filament at least once a month. If necessary, refer to cleaning and maintenance instructions.
2. The frequency of checking depends on the amount of dust in the environment.
3. Check the deformation of the reflector, wire, and frame. If there is any deformation, consult a qualified technician for help.
4.  Check the power cable and plug. If there is anything abnormal, consult a qualified technician for help.
5.  It is recommended to replace the reflector every 2 years for more efficient operation.

Cleaning

Attention:
Regular and careful cleaning will allow your heater to work for longer years and more efficiently.

1. Unplug the power cable for your safety before cleaning the heater.
2. Take out the front wire grid through the inlets on the frame by using a slotted screwdriver.
3. The reflector and filament must be cleaned with a soft cloth, a smooth brush, or cool or dry air. The cloth can be damp but never too wet. And don’t use any chemicals to clean it, which may damage the reflector.
4. Install the wire grid by using a slotted screwdriver.

Troubleshooting

If the heater does not work, please check the following before seeking help.

1.  Check if the power cord is plugged into an electrical outlet, if not, plug it in.
2. Check if the electricity to the main power switch (in the beside) is working.

Note:
For the heater to function properly, the desired temperature on the heater must be set a few degrees higher than the temperature in the room. If it seems that the theater cannot heat up normally, increase the desired temperature on the heater to engage the heat elements.
Storage
Store the heater in a cool, dry location when it is not in use. To prevent dust and dirt build-up, use the original packaging to repack the heater.
Disposal
Used products with batteries should be taken to a recycling station and not be disposed of with household waste. Hand it over to the applicable collection station for the recycling of electrical and electronic equipment. The separate collection and recycling of the product will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the
environment. Disposal must be carried out in accordance with local environmental regulations for waste disposal. For more details about where you can drop off the appliance for recycling, please contact your local city office, your household waste disposal service, or the seller from whom you purchased the product.

Warranty

TRUSTECH provides a One-Year Warranty for products against defects in materials and/ or workmanship under normal use from the date of purchase by the original purchaser (“Warranty Period” ). If a defect arises and a valid claim is received within the Warranty Period, at its option, TRUSTECH will either 1) repair the defect at no charge, using new or refurbished replacement parts, or 2) replace the product with a new product that is at least functionally equivalent to the original product, or 3) provide a store credit in the amount of the purchase price of the original product.
A replacement product or part, including a user-installable part installed in accordance with the user manual provided by  RUSTECH, assumes the remaining warranty of the original product. When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes
TRUSTECH‘s. And if the store credit is given, the original product must be returned
to TRUSTECH. To obtain warranty service, e-mail TRUSTECH for Limited Warranty Service at Support@trustechproducts.com. Please be prepared to describe the product that needs service and the problem of the product.

This warranty does not apply to the following situations:

1. Damage caused by failure to follow instructions relating to product use or component installation.
2. Damage caused by accident, abuse, misuse, fire, floods, earthquake, or other external causes.
3.  Damage caused by services performed by anyone not represented by TRUSTECH.
4. The product or its part has been modified to alter its function or capability.
5.  Items that the purchaser should replace regularly during the normal use period of the product, including but not limited to batteries or light bulbs.
6. Any product sold “as is”, including but not limited to floor display models and refurbished products or products used for commercial or commercial purposes.

Contact Us

If you encounter questions about the heater including but not limited to use, maintenance, safety, or errors/ troubles, please call Customer Services on T: +1 （855）620 5858 or contact us via E-mail service: Support@trustechproducts.com or scan the following QR code to communicate with us directly.

https://trustech.afterservice.vip

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