JLAB 4960 GO Air In-Ear True Wireless Earbuds User Manual

June 6, 2024
JLab

JLAB 4960 GO Air In-Ear True Wireless Earbuds User Manual

BLUETOOTH PAIRING

  1. Remove pull tab.
    The charging case light will start pulsing blue
    Bluetooth pairing

  2. Remove earbuds by pulling straight up or from side.
    Remove earbuds by pulling

  3. One earbud will blink blue/white indicating ready to pair to your device.
    Bluetooth pairing

  4. Select “JLab GO Air” in your device’s Bluetooth settings to connect.
    Voice prompt “You’re connected” followed by solid white lights will indicate you are connected.
    Bluetooth pairing
    Bluetooth pairing

ADDING NEW / ADDITIONAL BLUETOOTH DEVICES:

Turn OFF Bluetooth from any previously connected device. Turn ON Bluetooth from new device.

Take earbuds out of the case.
Earbuds will automatically enter Bluetooth Pairing.

Select “JLab GO Air” in device settings to connect.

BUTTON FUNCTIONS

Button function

  • VOLUME DOWN: Single tap.
    SIRI (iOS) or “OK GOOGLE”

  • (ANDROID): Double tap.

  • TRACK BACK: Press & hold 1+ sec.

  • EQ CHANGE: Triple tap.

  • POWER ON: Press & hold 3+ sec

  • VOLUME UP: Single tap.

  • PLAY / PAUSE: Double tap.

  • TRACK FORWARD: Press & hold 1+ sec

  • ANSWER: Single tap.

  • HANGUP: Double tap.

  • REJECT INCOMING CALLS: Press & hold 1+ sec

  • EQ CHANGE: Triple tap.

  • POWER ON: Press & hold 3+ sec.

VOICE PROMPTS

  • Hello”: Power ON
    “Ready to Pair”: GO Air is ready to pair to Bluetooth device

  • “Bluetooth Connected”:
    Earbud is connected to device

  • “Battery Full”: 100-75%

  • “Battery Medium”: 75-25%

  • “Low Battery”: Less than 25% (When power decreases to 10%, “Low Battery” will play one time)

  • “Goodbye”: Power OFF

CUSTOM EQ3 SOUND MODES

Tap either the right or left earbud 3 times for different EQ settings (GO Air will cycle 3 EQ settings).

Sound modes

  • JLab SIGNATURE
    JLab C3™ signature sound with amplified bass and vocals

  • BALANCED
    Even sound with no additional enhancements

  • BASS BOOST
    Amplified bass and sub-bass

CHARGING EARBUDS

  1. Earbuds will power off when placed in the case and first show charging case battery level.
    Charging earbuds

  2. Then pulsing blue light indicates earbuds are charging and turns off when fully charged.
    Charging earbuds

  3. Earbuds will auto power on and connect to your device when removed.

CHARGING CASE

Connect the GO Air into a computer or USB 5V 1A (or less) output device.
Connection

FITTING

Try all ear tips for best fit and proper seal.
Earbud fitting

Place the earbud in the ear canal and slightly rotate to adjust for best fit.
Ear canal

QUICK TIPS

  • The left or right earbud can be used independently for music and phone calls. Simply choose one and take out of the case to connect.
  • Only ONE Bluetooth device can be connected at a time. Turn off Bluetooth on unwanted devices and turn on Bluetooth on chosen device to connect.

WARNING

Fully dry off the earbuds before putting in the charging case to avoid any damage to the case.

The earbuds are sweat/water resistant but the case is not.

Dry off earbud

ENHANCE YOUR EXPERIENCE WITH THE JLAB AUDIO APP:

  • Shop your favorite products
  • Get notified when we have deals
  • Burn-in your audio equipment

JLab Audio + Burn-in Tool
Download app

Apple store
Google Play Store

CAUTIONS

  • Avoid extreme heat, cold, and humidity.

  • Avoid dropping or crushing the earbuds.

  • Wax may build up in the earbud tips, lowering the sound quality.
    Carefully remove the wax with a cotton swab or other small tool to improve the sound quality.

  • If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.

  • If you experience regular discomfort while using this product, discontinue use and consult your physician.

  • We recommend you treat your earbuds as you would a nice pair of sunglasses and keep them in safe location when not in use.

We love that you are rocking JLab Audio!
We take pride in our products and fully stand behind them. 

Guarantee

YOUR SATISFACTION IS GUARANTEED

You may exchange or return merchandise within 30 days of the purchase date. Learn more at jlabaudio.com/guarantee

Guarantee

WARRANTY

YOUR WARRANTY
You may register your product at jlabaudio.com/register. All warranty claims are subject to JLab Audio authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.

Warranty

CONTACT US

Reach out to us at support@jlabaudio.com or visit jlabaudio.com/contact.

Contact us

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