Tineco A10 Series 856560007788 Stick Vacuum Cleaner Instruction Manual
- June 6, 2024
- Tineco
Table of Contents
A10 SERIES
Stick Vacuum Cleaner
Instruction Manual
*Actual product may differ from illustration.
TINOCO IS HERE TO HELP.
We’ll get back to you within 1 business dayhttp://www.tineco.com
www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)
Important Safety Instructions
SAVE THESE INSTRUCTIONS Household use only.
When using an electrical appliance, basic precautions should always be
followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the
warnings and instructions may result in electric shock, fire, and/or serious
injury.
WARNING – To reduce the risk of fire, electric shock, or injury:
-
This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Cleaning and user maintenance shall not be performed by children without supervision.
-
The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have
been given supervision or instruction. -
For INDOOR use ONLY. Do not use the appliance outdoors, nor in commercial or industrial environments. Do not use the appliance on wet surfaces or surfaces with standing water.
-
Do not allow it to be used as a toy. Close attention is necessary when used by or near children, pets, or plants.
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Use only as described in this manual. Use only the manufacturer’s recommended attachments.
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Do not use a damaged cord or plug. If the appliance has been dropped, damaged, left outdoors, dropped into water, or is not working as it should return it to a service center.
-
Do not handle chargers, including charger plug, and charger terminals with wet hands.
-
Do not block openings. Stop use if openings become blocked. Clean and remove any blocked objects according to the manual instructions.
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Keep hair, loose clothing, fingers, and all parts of your body away from openings and moving parts.
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Use extra care when cleaning on stairs.
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Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
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Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
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Do not use without a filter.
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Prevent unintentional activation. Ensure the switch is in the off position before connecting to the battery pack, picking up or carrying the appliance. Carrying the appliance with your finger on the switch or powering on the appliance with the switch on may cause accidents.
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Disconnect the battery pack from the appliance before making any adjustments, changing accessories, storing the appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
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For the purposes of recharging the battery, only use the detachable supply unit provided with this appliance. A charger that is suitable for one type of battery pack may
create a risk of fire when used with another battery pack. -
Use appliances only with specifically designated Tineco battery packs. Use of any other battery packs may create a risk of injury and fire.
-
When the battery pack is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws, or other small metal objects, that can make a connection from one terminal to another. Shorting the battery terminals together may cause burns or a fire.
-
Under improper usage, liquid may be ejected from the battery; avoid contact. If contact accidentally occurs, flush with water. If liquid comes into eye contact, seek medical
help. Liquid ejected from the battery may cause irritation or burns. -
Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk
of injury. -
Do not expose a battery pack or appliance to fire or excessive heat. Exposure to fire or temperatures above 266°F (130°C) may cause an explosion.
-
Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
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Have servicing performed by a qualified repair person using only identical replacement parts. This will ensure that the safety of the product is maintained.
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This appliance contains battery cells that are non-replaceable. Do not modify or attempt to repair the appliance or the battery pack except as indicated in the instructions for use and care.
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Always turn off this appliance before connecting or disconnecting the motorized nozzle.
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Do not charge or store the appliance outdoors or inside a car. Only charge, store or use the battery in a dry indoor area where the temperature is higher than 39.2°F (4°C) but lower than 104°F (40°C). The charger is for indoor use only.
Overview
A. MAX mode
B. Dust empty release button
C. Dustbin
D. Trigger lock
E. Trigger
F. Dustbin release button| G. Battery release button
H. HEPA release button
I. Battery indicator light
J. Rubber handle
K. Battery pack
---|---
**Accessories
**
Note:
• Test an accessory on a small, inconspicuous area before use on sensitive
surfaces.
• The packaging box shows which accessories are included with your purchase.
• As shown below, there are many components compatible with this model. If you
require more accessories, please go to
www.tineco.comorstore.tineco.com.
Full-size LED multi-tasker power brush
Ideal for both hard floors and carpets.
Very effective for dislodging dirt embedded in the carpet.
Mini power brush
For vacuuming upholstered furniture, mattresses, etc.
Vacuums pet hair and removes ingrained dirt.
2-in-1 dusting brush
Switches between a wide and a soft brush by pressing the release button. The
soft brush is most effective on hard-surface furniture while the wide brush is
effective for upholstered furniture, curtains, etc.
Crevice tool
For corners, nooks, and other hard-to-reach places such as around car seats,
picture frames, and cupboards.
Soft dusting brush
Angled bristles on a slender, oval-shaped rim provide anti-static, cushioned
contact. Suitable for dusting shelves, lighting, delicate surfaces,
electronics, and more.
Flexible long crevice tool
Easy to bend, easy to reach tight spots. Suitable for cleaning dust behind and
beneath furniture, around refrigerators, and many other tight gaps.
Full-size LED soft-roller power brush
Perfect for hard floors, especially sensitive wood floor. Picks up coarse and
fine dirt at the same time.
Multi-angle folding tube
An articulated joint makes it adjustable to allow for flexibility when
cleaning from high to low.
Flexible extension hose
Excellent extension and flexibility to access hard-to-reach spaces; perfect
for in-care use. Compatible with all non-motorized Tineco accessories.
Pre-filter cleaning tool
A dirty filter is a leading cause of suction loss, and this tool is designed
to make your filter last much longer. Place the dirty filter inside the pre-
filter cleaning tool and close the lid. Run the appliance in MAX mode, and
rotate the side cover.
Hair cleaning tool
Use the end with the small blade to remove hair and debris wrapped around the
roller.
Use the end with the brush to clean the brush window, and the dustbin, as
required.
Assembly
Tube Installation
Dustbin Installation
To clean the dustbin more thoroughly, press the dustbin release button to
detach from the appliance.
When re-attaching the dustbin, hold on an angle and slot the top of the
dustbin into the hook on the main body. Push upwards until the hook is fixed
into the slot on the dustbin and then it clicks back into place.
Battery Installation
Press the battery release button, and remove the battery.
To replace, slide the battery into the slot at the base of the main body. The
battery will click into position when correctly fitted.
Wall-mounted Dock Installation
1. Install the accessory bracket to the rail of the wall-mounted dock and
push the clip into the slot to complete the assembly.
2. Stuck the power cord onto the slot behind the wall-mounted dock. Start
from the plug end and reserve about 5.9” (15cm) power cord to ensure that the
plug can reach the charging outlet.
3. Install the wall-mounted dock to the wall with the nails provided by
Tinoco.
Determine the best wall location for mounting the dock. We recommend placing it 43.3” (110cm) from the lower screw hole to the floor (may need to be adjusted based on the actual situation).
Warning:
• Ensure the wall surrounding the mounting area is free of gas, water pipes,
electrical cables and wires.
• To avoid the dock falling, ensure it is firmly installed.
Operation
Preparing for Use
Note :
• Before the first use, please charge the appliance (see “Charging the
Battery”) for 3-4 hours in an area where the ambient temperature is between
39.2°F (4°C) and 104°F (40°C).
• Select an accessory and attach it to the appliance before use (see
“Accessories”).
Pull the trigger to activate the suction.
Pull the trigger lock to hold the trigger for continuous power mode.
Place the appliance on the wall-mounted dock for convenient storage and
recharging after use.
Place the main body on the dock.
To avoid bristle damage, always place attachments on the dock after use.
Emptying the Dustbin
Press the release button on the side of the dustbin to empty the
contents.
Close and click the dustbin flap back into place.
Charging the Battery
Place the main body with the battery on the charging dock, plug in the adaptor
and charging port, three blue lights blinking successively shows charging
correctly. 
Or charge the battery separately: open the cover above and put the battery in the upper groove, then plug in the adaptor and charging port, three blue lights blinking successively showing charging correctly.
Note:
• If you need a spare battery, please purchase from Tineco.
Warning:
• Only use the Tineco-provided adapter to charge the battery.
• During long periods of not being used, store the lithium battery in a cool,
dry place. Ensure the battery is half-charged every 3 months (2 battery
indicators glow on regular mode).
• Store appropriately indoors in a dry place. Do not expose the appliance to
sunlight or freezing temperatures. Recommended temperature range: 39.2°F
(4°C)~104°F (40°C).
Runtime
• When in regular mode, the runtime is approximately 25 minutes. When MAX
power is used, the runtime is approximately 10 minutes.
• Estimated runtime data was obtained by a Tineco Laboratory using one battery
and non-motorized accessories.
Charging Time
• A full charge takes approximately 3-4 hours for one battery.
• Estimated data was obtained by a Tineco Laboratory using ambient
temperatures between 39.2°F (4°C) to 104°F (40°C).
Indicator
When in Use
| Three solid blue lights: full power.
---|---
| Two solid blue lights: medium power.
| One solid blue light: low power.
| One blinking red light: out of power, the appliance is blocked, or the
battery is overheated.
| One blinking pink light: the filters or suction mouth is blocked.
During Charging
| Three blue lights blinking successively: charging.
---|---
| One blinking red light: fault, check the troubleshooting guide.
Fully Charged
| In 5 minutes: three solid blue lights.
---|---
| After 5 minutes: lights off.
Maintenance
Note:
• Clean the dustbin and filters after each use.
• Use the cleaning tool to thoroughly clean the pre-filter when pink light
blinking. To maintain
high performance, wash and dry the pre-filter monthly, replacing it every 6
months.
Wash and dry the HEPA filter every 3 months, replacing it every 12 months.
Dustbin and Mesh Filter
Press the dustbin release button to remove
the dustbin.
Clean with a damp cloth, taking care to prevent water from entering the
appliance’s main body and battery.
Turn counter-clockwise to remove the filters.
Clean the dustbin and mesh filter under cold, running water. Air dry
completely before reinstalling. 
After cleaning, insert the clean pre-filter into the mesh filter properly and
it clicks into place. Install the clean filter and dustbin back into the main
body, then close the dustbin flap.
Pre-filter
Ensure the appliance is switched off before
cleaning and remove the dirty pre-filter from the mesh filter holder.
Do not turn the appliance upside down when removing or installing the filter
to prevent dust from entering the motor.
Replace a clean filter to the main body. Put the dirty pre-filter into the
cleaning tool and connect the cleaning tool to the main body.
Run the appliance in MAX mode, and rotate the side cover to clean the dirty pre-filter.
HEPA Filter
Press the HEPA release button and gently remove it for cleaning. Do not use
the appliance without first installing the HEPA filter.
Do not place the appliance in the direction as above when removing or
installing the HEPA filter, to prevent dust from entering the motor.
The HEPA filter can be washed under running water and
must be completely dry before reinstalling.
Brush Roller
Use a coin or other tool, to unlock the brush
roller lock, then remove the brush from the brush window.
Remove the debris wrapped around the roller with the Tineco Hair Cleaning
Tool.
Gently clean the transparent brush window.
After cleaning, reinstall the brush.
Warning:
• The power brush contains electrical components which must not be soaked or
washed with water.
Specifications
| Product | A10 Series |
|---|---|
| Voltage | 21.6V |
| Rated Power | 350W |
| Dustbin Capacity | 0.4L |
| Charging time | 3-4 hrs |
| AC Input | 100-240V~ |
Disposal
- The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
- When removing the battery, the appliance must be powered off.
- Batteries, chargers, accessories, and packaging should be sorted for environmental-friendly recycling. Do not put them into the fire, water, or soil. Do not dispose of batteries and chargers into household waste!
- If battery leakage contacts skin or clothing, immediately flush with water to avoid irritation and seek medical help.
Troubleshooting
Problem
| Possible cause|
Solution
---|---|---
The appliance does not turn on| No power| Charge the battery
The suction mouth is blocked| Check and remove blockages
The battery is still connected to the adaptor| Disconnect the battery from the
adaptor
Weak suction power| Dustbin and filters are full| Clean the dustbin and
filters
The brush roller tangled with hairs or fibers| Clean the brush roller
The pre-filter is not installed| Install the pre-filter
The appliance is blocked (i.e. the tube, suction mouth, or some other parts)|
Remove blockages
Abnormal motor sounds| The appliance is blocked (i.e. the tube, suction
mouth, or some other parts)| Remove blockages
Battery won’t charge| The adaptor is not correctly inserted or the adaptor is
not designed for Tineco A10| Remove the adaptor and insert the correct adaptor
again
One blinking red light| The appliance is blocked or the brush roller tangled
with hairs or fibers roller| Stop the appliance, remove blockages or clean the
brush
The battery is out of power or overheating| Charge the battery or let it cool
One blinking pink light| The filters or the suction mouth is blocked| Clean
filters or remove blockages
Note:
If the above troubleshooting guide fails to provide a solution, please visit
our website www.tineco.com for further support.
Warranty
2-YEAR LIMITED WARRANTY
- Only applies to purchases made from authorized retailers of Tineco.
- Is subject to adherence to the requirements outlined in this instruction manual, and is subject to further conditions outlined below.
WHAT IS COVERED?
- Your Tineco appliance has a 2-year warranty against original defects in material and workmanship when used for private household purposes in accordance with the Tineco Instruction Manual. Motorized accessories and batteries bought separately come with a 1-year warranty.
- This warranty provides, at no extra cost to you, all labor and parts necessary to ensure your appliance is in proper operating condition during the warranty period.
- This warranty will only be valid if the appliance is used in the country in which it was sold.
WHAT IS NOT COVERED?
Tineco shall not be liable for costs, damages, or repairs incurred as a result
of:
- Appliances purchased from an unauthorized dealer.
- Careless operation or handling, misuse, abuse, and/or lack of maintenance or use not in accordance with the Tineco Instruction Manual.
- Use of the appliance other than for normal domestic purposes, e.g. for commercial or rental purposes.
- Use of parts not in accordance with the Tineco Instruction Manual.
- Use of parts and accessories other than those produced or recommended by Tineco.
- External factors are unrelated to product quality and use, such as weather, modifications, accidents, electrical outages, power surges or acts of God.
- Repairs or alterations carried out by unauthorized parties or agents.
- Failing to clear the blockage and other hazardous material from the appliance.
- Normal wear and tear, including normal wearing parts, such as clear bin, belt, filter, HEPA, brush bar, and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with manufacturer’s instructions or failure to turn the brush bar off when necessary.
- Reduction in battery discharge time due to battery age or use.
WARRANTY LIMITATIONS
• Any implied warranties relating to your appliance including but not limited
to the warranty of merchantability or warranty of fitness for a particular
purpose, are limited to the duration of this warranty.
• Warranty coverage applies to the original owner and to the original battery
only and is not transferable.
• This limited warranty gives you specific legal rights. You may also have
other rights which vary by region.
• Manufacturer’s warranties may not apply in all cases, depending on factors
such as the use of the product, where the product was purchased, or who you
purchased the product from. Please review the warranty carefully, and contact
the manufacturer if you have any questions.
WARRANTY SERVICE
Register : We highly recommend that upon purchase, you register your
appliance on the Tineco official website (www.tineco.com) and enjoy exclusive
benefits. To register, please enter the last 11 digits of the serial number
(remove the dustbin to find the serial number). Failure to register your
product won’t diminish your warranty rights.
How to Claim: Please retain your proof of purchase. To make a claim under our
Limited Warranty, you need to provide your serial number and the original
purchase receipt with the purchase date and order number on it.
All work will be carried out by Tineco or an authorized agent. Any replaced
defective parts will become the property of Tineco. Service under this
warranty will not extend the period of this warranty.
Contact our Customer Service Hotline:
1-855-292-8864
or Visit the Tineco website www.tineco.com for
expert customer service.
Contact us – We’ll get back to you within 1 business day.
www.tineco.com
1-855-292-8864
Mon. – Fri. 9am – 6pm (CST)