Xview XV20DVR Dash Cam User Manual

XV20DVR
USER MANUAL

https://xviewdrive.com.au

For more information on the Xview range go to our website Xviewdrive.com.au
INCLUSIONS : Dash Cam, GPS Power Cable, 12/24V In-Car USB Charger, Micro SD Card, Adhesive Surface Mount
Version 2

PRODUCT PICTURE AND FUNCTION

INSTALLING THE DASHCAM

1. Insert Micro SD card

2. Mounting

3. Check the orientation of the Dash Cam camera first before installation. When the Dash Cam lens is facing outwards, the Hand Gesture Sensor faces down.

4. Use an alcohol wipe to clean the windscreen and enhance adhesion.

5. Fix the Dash Cam on the inside surface of the windscreen by removing backing off 3M tape and pressing & holding firmly to the windscreen for 60 seconds. The area near the rear-view mirror is suggested where the vision is not blocked. Do not install the device on the vehicle’s airbag or within its working range.

6. Insert the Micro USB end of the GPS power cable into the Micro USB Power socket/ charging point of the Dash Cam. Fix the GPS power cable on the inside surface of the windscreen by removing backing off 3M tape and press & hold firmly to windscreen for 60 seconds. For a better GPS signal, make sure the 3M sticker faces toward the sky and is not blocked or obstructed. Connect the USB charging end of the GPS power cable into the 12/24V In-car USB charger, then plug this into the 12/24V power socket of the vehicle.

7. Turn the vehicle’s ignition on and the Dash Cam will power ON and start recording automatically, you will hear an audible tone.

8. When recording the LED light indicator will flash red.

9. For the Dash Cam to work it must receive power from the charging adapter. Once power is removed or turned off the Dash Cam will save the current file and turn it off.
   NOTE: The Dash Cam power cable must be used to retain date and time settings.

10. Rotate the camera direction to get the best view.

11. Once the position of the camera is OK hide the cable like the positioning diagram below.

DOWNLOADING THE DASH CAM WIFI APP

Recording video, taking photos, live streaming, GPS data, downloading files and changing Dash Cam settings can all be done via WiFi and downloading the “Xview Dash Cam APP”.

1. Search on our product website page xviewdrive.com/support/
2. Or scan the OR code link below for the smartphone APP for your device.

https://xviewdrive.com/support/

FIRST TIME PAIRING SETUP FOR IOS DEVICES

1. Download the App from the App Store
2. Turn off Mobile Data in settings
3. Turn on location services in settings
4. Open the App
5. Select go to WiFi settings and then connect
6. Select the dashcam XV20DVR2-XXXX
7. Open the App again
8. Press “Copy” the current network name on App home screen
9. Enter WiFi password 12345678
10. Name the device i.e Dash Cam or the Vehicle it is installed in
11. Select “Save Device”
12. The dashcam will appear under paired devices
13. A notification may appear, ‘Xview Dash Cam’ wants to join WiFi Network “XV20DVR2-XXXX”?- Select “Join”
14. Another notification may appear, “Xview Dash Cam” would like to find and connect to devices on your local network – Select “OK”
15. You can now view your dashcam and adjust its settings via the Xview Dash Cam App.

FIRST TIME PAIRING SETUP FOR ANDROID DEVICES

1. Download the App from the Google Play Store
2. Turn off Mobile Data in settings
3. Turn on location services in settings
4. Open the App
5. Select go to WiFi settings and then connect
6. Select the dashcam XV20DVR2-XXXX
7. Open the App again
8. Press “Copy” the current network name on App home screen
9. Enter WiFi password 12345678
10. Name the device i.e Dash Cam or the Vehicle it is installed in
11. Select “Save Device”
12. The dashcam will appear under paired devices
13. A notification may appear, “Xview Dash Cam” wants to join WiFi Network “XV20DVR2-XXXX”?- Select “Join”
14. Another notification may appear, “Xview Dash Cam” would like to find and connect to devices on your local network – Select “OK”
15. You can now view your dashcam and adjust it’s settings via the Xview Dash Cam App.

AFTER THE FIRST SUCCESSFUL WIFI PAIRING OF YOUR DEVICE

After the initial pairing of your device to the Dash Cam’s WiFi network mobile data should be left off when using the app, as in some cases it won’t work for some iOS devices. The app may show a pop-up message to turn off mobile data when connecting to the Dash Cam. Once successfully paired to your DASH CAM the Dash Cam will give you a voice confirmation and the indicator light on the side of your Dash Cam turns green.

FORMATTING SD CARD (Manage the TF Card)

It is advisable to format the card weekly if you have the Gravity Sensing (G-sensor) setting turned on or create locked files. This will fill up the card causing it to stop recording any footage. You can format your SD card using the Xview Dash Cam App. It will ask you to confirm before formatting. It is recommended you do this to keep the card in good running order and to ensure you purge any locked footage that may have been saved in the past that you no longer need and is taking up space. Note: Back up files you wish to keep prior to formatting, as formatting will delete ALL files on the SD Card.
NOTE: SD cards have a finite life. Their life is based on the number of times the card is written to. The SD card WILL eventually wear out over time. Dash Cams are very heavy users of the SD card because they are constantly writing to memory. Some cards have a longer life than others. The longest life cards are often labeled as “ENDURANCE” or “HEAVY DUTY”

DOWNLOADING TO YOUR PHONE

Using the Xview Dash Cam App you can download videos to your smartphone. If you have a lot of videos, it may take a bit of time before it will load images onto your screen, it may appear empty to start with, be patient, the video images should appear in a minute. Patience is needed while it downloads the videos, the more videos you select, the longer it will take to download. Please keep in mind that this footage is High Definition and is quite large. (Make sure there is sufficient space on your phone).

GPS LOGGER

GPS geolocation data is automatically saved to the video files of the Dash Cam. This can be viewed using the Xview Dash Cam App or the computer GPS player software which can be downloaded from the Xviewdriverassist.com website.
ATTENTION: To avoid any possible GPS signal interference, make sure the Dash Cam is away from any other car audio equipment.

HAND GESTURE PHOTO FUNCTION

Whilst recording you can wave your hand in front of the hand gesture sensor, the Dash Cam will make a click sound and automatically take a photo. It will also capture and save 10 seconds of the currently recorded video, 5 seconds before and 5 seconds after hand gesture initiation.

BACKING UP RECORDED DATA

Remove SD Card from the Dash Cam and use a reader connected to a computer to access files and folders.

G-SENSOR FUNCTION (Conflict sensitivity)

G-sensor Sensitivity: High, Medium, Low Sensitivity, or Shutdown (Turn off) is available. This function activates in the case of a car accident. When this function activates the Dash Cam will automatically sync a 10-second video clip and save it to the Event folder on the SD card. We recommend Low Sensitivity to avoid false triggers.
NOTE: With this function turned on it may fill up the SD card with locked video files. Re-format the SD card to create space. The device does NOT guarantee video recording of all accidents as a built-in impact sensor may not be activated due to a combination of user settings and the level of impact during the collision.

PARK MODE FUNCTION (Parked vehicles surveillance)

After starting this, the device will judge the vehicle status automatically. When the device is in driving conditions, the device will record 30 frames per second video loop; When the vehicle is in parking conditions, the device will record 1 frame per second. (Requires installation with optional XVIEW Hard Wire Kit (XVHWC) Sold separately.

FACTORY RESET

To hard reset the device back to its original settings in the case of a system jam or crash. Insert a fine point paper clip into the reset hole next to the Memory card slot.

SPECIFICATION

CPU: NOVATEK NTK96675
Image sensor: Sony CMOS sensor
Battery: Supercapacitor
Video information: 19201080(16:9), 030fps, .MP4
Photo Information: 1920.1080, .JPG
Storage: Supports Micro SD Card Class10 up to 256GB
Viewing Angle: 152° Wide Angle
Functions: WiFi 2.4GHz, 802.11b/g/n, GPS, G-Sensor, Loop recording & Parking Mode
Audio: Built-in Microphone and speaker
OSD Language: English
Input / Output: Micro USB (Power)
Input/Output: USB Micro (Power)
In-Car USB Charger: 12 or 24V

USER SUPPORT

If you need assistance setting-up or have an issue regarding the use of your Xview product contact Xview Customer Support. Australian Agent:
TEL: 03 — 8587 8898
FAX: 03 — 8587 8866
Mon-Fri 9 am — 5 pm AEST
For more information, manuals, software, or other products in the Xview range please go to our website.Xviewdrive.com.au
This manual is considered correct at the time of printing but is subject to change. For the latest manuals and updates refer to the website.
Please retain this user guide for future reference.

TROUBLESHOOTING

Problem: The adhesive mount will not stay attached to the windscreen
Solution:

• Ensure windscreen is clean and free of debris, use glass cleaner or an alcohol swab to clean.
• Ensure that the plastic film has been removed from the adhesive
• When mounting hold the bracket firmly to the windscreen for at least 60 seconds.

Problem: The Dash Cam will not power on
Solution:

• Vehicle Accessory Socket – Check the vehicle accessory socket has power, simply plug another device and see if it powers up (or use a test light/multimeter to check for power).
• Dash Cam Power Cable – Check the fuse in the tip of the accessory plug, it may need to be replaced.
• Dash Cam – Connect the Dash Cam to a computer via the USB cable to see if it powers up.

Problem: The Dash Cam shuts down when connected to the vehicle and the battery will not charge
Solution:

• This dashcam does not have a battery, it has a Super Capacitor.
• The dashcam will only turn on when the vehicle is switched on.

Problem: The Dash Cam battery only lasts for a few minutes when power is disconnected
Solution:

• This dashcam does not have a battery, it has a Super Capacitor.
• The Super Capacitor only holds enough power to safely shut down the dashcam, securely save the last file when power is disconnected and retain settings.
• The Dash Cam is designed to be connected to power at all times while being used.

Problem: The WiFi does not seem to be connecting / the Dash Cam won’t connect with my phone
Solution:

• Ensure WiFi is switched on in your mobile settings and select your Dash Cam from the device list.
• Make sure you have entered the correct password for the device (12345678).
• If the device is still not connecting correctly, forget the Dash Cam from the phone through the settings, reset the Dash Cam, restart the mobile phone, and then try again.
• Check your phone has the latest software update and also check the App has been updated with the latest version.

Problem: The Dash Cam feels warm when it is operating
Solution:

• It is normal for the Dash Cam to feel warm to the touch during typical use, especially when it is recording HD video.

Problem: The Dash Cam stops automatically while recording
Solution:

• Check to see whether there is enough space on the Micro SD card.
• Ensure correct Micro SD card is being used, 8-256GB Class 10 or above Micro SDHC/XC is recommended.

Other types of Micro SD cards may not be suitable for use in Dash Cams.

• If the correct Micro SD Card is being used, format the Micro SD Card in a computer.
• Micro SD cards have a limited lifespan and become corrupt after a period of time. This is due to the continuous loop recording function. If this has occurred, you will need to replace your Micro SD Card.

Problem: The Micro SD card is not recognized by the Dash Cam
Solution:

• Format the Micro SD card before using it. Be sure the Micro SD card is compatible with the device, see “Stops automatically while recording” fault.

Problem: The Dash Cam will not record video or take pictures
Solution:

• Check to see whether there is enough space on the Micro SD card. If not, the Micro SD card will need to be formatted.

Problem: Video files can not be played on the PC
Solution:

• The video files from the Dash Cam are in MP4 format and may not be compatible with your PC if suitable playback software is not installed.

Problem: My videos are blurry, dirty, or discolored
Solution:

• Check to see if there are any fingerprints or dirt present on the Dash Cam lens. If needed, clean with a soft dry cloth before recording.
• Also, be sure to have removed the transparent lens cover during

Problem: The Dash Cam is frozen or not responding
Solution:

• Reset the unit by inserting a pin into the reset hole, push and hold the reset button for a few seconds and try again.
• Format Micro SD Card in a computer.

Problem: Unresolved issues
Solution:

• Reset the unit by inserting a pin into the reset hole, push and hold the reset button for a few seconds and try again.
• Format Micro SD Card in a computer.
• Contact Xview Technical Department

SAFETY INFORMATION & WARNINGS

Do not use the Dash Cam in damp working conditions; the Dash Cam is not waterproof.
Do not try opening the shell or trying to repair the Dash Cam by yourself. If the accessories for the Dash Cam have any problems, please take it to an authorized repair agent for repair.
Do not use a chemical substance, cleaning solvent or cleaner to clean the Dash Cam, please use moist soft cloth if you would like to clean the Dash Cam.
Do not use the Dash Cam under conditions where dust is present.
Use a moist soft cloth to clean the lens before use, to avoid poor video footage. Xview is NOT responsible for the loss of any recorded video during operation. Although designed to withstand the high impact of a car collision.
Xview does NOT guarantee the record of accidents where the impact may cause the device to be damaged.

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