Shark NZ801UK Series DuoClean Powered Lift-Away Instructions
- June 6, 2024
- Shark
Table of Contents
NZ801UK Series DuoClean Powered Lift-Away
DuoClean® Powered Lift-AwayTM with Anti-Hair Wrap Technology
NZ801UK
Series INSTRUCTIONS
sharkclean.eu 0800 862 0453
THANK YOU
for purchasing the Shark Duoclean Powered Lift-AwayTM with Anti-Hair Wrap
REGISTER YOUR PURCHASE registermysharkcom 0800 862 0453 Scan QR code using
mobile device
TIP: You can find the model and serial numbers on the QR code label located on
the back of your unit
TIP: You can locate the date code on one of the prongs of the power cord plug
RECORD THIS INFORMATION Model Number: Serial Number Date Code: Date of Purchase (Keep receipt): Store of Purchase:
TECHNICAL SPECIFICATIONS
Voltage:
220-240V~, 50-60Hz
Watts:
750W
1 0800 862 0453
PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This instruction manual is designed to help you get a complete understanding
of your new Shark Duoclean® Powered Lift-AwayTM with Anti-Hair Wrap
Technology.
If you have any questions, please call the customer service line on 0800 862
0453.
CONTENTS
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . 3 Getting to Know Your Shark Duoclean Powered
Lift-AwayTM with Anti-Hair Wrap . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . 5 Assembling Your Vacuum . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . 7 Using Your Vacuum in Upright Mode . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . .9 What Does the Brushroll Indicator Light Mean? 9
Using Your Vacuum in Above-Floor Mode . . . . . . . . . . . . . . . . . . . .
. . . . . . . . 11 The Benefits of Suction Control 11 Using Your Vacuum in
Powered Lift-AwayTM Mode . . . . . . . . . . . . . . . . . . . . . 13 Powered
Lift-Away Cleaning 13 Lift-Away Cleaning 14 Compatible Accessories . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 17 Emptying the Dust Cup 17 Cleaning
the Filters 18 Cleaning the Brushroll 19 Cleaning the Soft Roller 20 Checking
the Nozzle for Blockages 20 Troubleshooting Guide . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Warranty . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . .22
This marking indicates that this product should not be disposed with other
household wastes throughout the EU To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material sources To return your used device,
please use the return and collection systems or contact the retailer where
this product was purchased They can take this product for environmental safe
recycling
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IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY
WARNING
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
CAUTION: THE MOTORISED FLOOR 7 Keep hair, loose clothing, and all parts of the
NOZZLE, WAND, HOSE AND
body away from openings and moving parts,
HANDLE CONTAIN ELECTRICAL
such as the brush bar or Pet Power Brush.
CONNECTIONS: · These are not serviceable parts. · DO NOT use to suck up water.
· DO NOT immerse in water for cleaning. · The handle/wand and hose should be
checked regularly and must not be used if
8 DO NOT handle plug or vacuum cleaner with wet hands.
9 DO NOT run the vacuum cleaner over the power cord, close a door on the cord,
or pull the cord around sharp corners.
damaged.
10 The use of an extension cord is NOT
1 Inspect power cord and plug for any damage before use. If the supply cord is damaged, it must be replaced by
recommended.
11 DO NOT leave vacuum cleaner unattended when plugged in.
Euro-Pro Europe Limited, its service agent 12 Keep cord away from heated surfaces.
or similarly qualified persons in order to avoid a hazard. DO NOT use vacuum cleaner with a damaged cord or plug.
GENERAL USE 13 Use only as described in this manual.
Turn off all controls before plugging in or 14 Keep your work area well lit.
unplugging the vacuum cleaner. Store
your vacuum cleaner with the power cord 15 Keep the vacuum cleaner moving over
secured around the two cord hooks.
the carpet surface at all times to avoid
damaging the carpet fibres.
2 DO NOT use outdoors or on wet surfaces.
Use only on dry surfaces.
16 DO NOT place vacuum cleaner on
unstable surfaces such as chairs or tables.
3 Unplug from electrical socket when not in
use and before servicing.
17 DO NOT put any objects into openings.
DO NOT use with any opening blocked;
4 If vacuum cleaner is not working as it
keep free of dust, lint, hair, and anything
should, or has been dropped, damaged,
that may reduce airflow.
left outdoors, or immersed in water, return
it to Euro-Pro Europe Ltd for examination, 18 DO NOT allow young children to operate
repair, or adjustment.
the appliance or use as a toy. Close
supervision is necessary when any
5 DO NOT pull or carry vacuum cleaner by
appliance is used near children.
the cord or use the cord as a handle.
19 DO NOT use unless brushroll, Soft Roller,
6 DO NOT unplug by pulling on cord. Grasp
dust cup, and all filters are in place.
the plug, NOT the cord.
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SAVE THESE INSTRUCTIONS
PLEASE READ CAREFULLY BEFORE USE
DUST CUP/FILTERS/ACCESSORIES
Before turning on the vacuum:
20 Make sure that all filters are thoroughly dry after routine cleaning.
21 Make sure that dust cup and all filters are in place after routine
maintenance.
22 Make sure accessories are free of blockages.
23 Use only Shark® brand filters and accessories. Using other brands will void
warranty.
HOSE ATTACHMENTS
32 DO NOT vacuum up flammable or combustible materials (e.g., lighter fluid,
petrol, or kerosene) or use vacuum in areas where they may be present.
33 DO NOT vacuum up toxic solutions (e.g., chlorine bleach, ammonia, or drain
cleaner).
34 DO NOT use in an enclosed space where vapours are present from paint, paint
thinner, moth-proofing substances, flammable dust, or other explosive or toxic
materials.
35 DO NOT vacuum up any liquids.
24 DO NOT use if airflow is restricted. If the air paths or the motorised floor nozzle become blocked, turn the vacuum cleaner off and unplug from electrical socket. Remove all obstructions before you turn on the unit again.
36 DO NOT immerse vacuum cleaner in water or other liquids.
37 Use extra care when cleaning on stairs.
25 Keep the end of the hose and accessory openings away from face and body.
26 Keep cleaning tools and hose suction openings away from hair, face, fingers, uncovered feet, or loose clothing.
27 Only use manufacturer’s recommended attachments.
GENERAL CLEANING
28 DO NOT vacuum up large objects.
29 DO NOT vacuum up hard or sharp objects such as glass, nails, screws, or coins that could damage the vacuum cleaner.
30 DO NOT vacuum up plaster board dust, fireplace ash, or embers. DO NOT use as an attachment to power tools for dust collection.
31 DO NOT vacuum up smoking or burning objects such as hot coals, cigarette butts, or matches.
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GETTING TO KNOW YOUR SHARK DUOCLEAN® POWERED LIFT-AWAYTM WITH ANTI-HAIR WRAP TECHNOLOGY
A
WELCOME!
Congratulations
on your purchase
Use this instruction
manual to learn about
your new vacuum’s
great features From
assembly to use to
D
maintenance, you will
find it all in here
H
MAIN UNIT
A Surface Selector
B Handle Release Button
C Suction Control Slide
D Power Switch
J
E Hose Clip
F Hose
K
G Upper Cord Hook
H Lift-AwayTM Button
I Wand Release Button
M
J Dust-Cup Release Latch
K Lift-AwayTM Pod
L Wand
M Dust-Cup Empty Buttons
N
N Lower Cord Hook
O Motorised Floor Nozzle
P Brushroll Indicator Light
P
Q Headlights Q
R Brushroll Garage
S Soft Roller
S
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B C E F G I
Wand Release
L
O R
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ASSEMBLING YOUR VACUUM
TIP: Push hose clip into back of wand for convenience
STEP 1
STEP 2
TIP: For quick cord access, rotate upper hook down and remove cord
STEP 3
STEP 4
STEP 5
TIP: Use cord clip located on the side of wand to hold cord in place while
vacuuming
1 Place motorised floor nozzle on floor and insert wand, pressing it in until
it clicks securely into place.
2 Insert handle into wand, pressing it in until it clicks securely into place.
3 Place pod onto wand and slide down to connect.
4 Connect hose into back of 5 Store included accessories
pod, pressing it in until it
on the accessory posts on
clicks securely into place.
the pod.
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USING YOUR VACUUM IN UPRIGHT MODE
WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN?
Solid Green The brushrolls are on and working as they should
Solid Red There is a jam in the brushroll and/or soft roller area Turn your
vacuum off and remove any blockages
Flashing Red The motorised floor nozzle is overheating Turn your vacuum off
and wait for it to cool down
No Light The brushrolls are off because the vacuum is off
See Troubleshooting section for further instructions
STEP 1
1 Plug power cord into socket Place foot on floor nozzle and tilt handle back
STEP 2
STEP 3
Suction Control
MAX
MIN
2 The soft roller spins in both settings to pick up extra dust and debris
Choose the appropriate setting:
Hard Floor The brushrolls spin slowly to pick up fine dust and large debris on
hard floors
Carpet The brushrolls spin faster to pick up debris on and below the surface
of your carpets
3 Press power button to turn vacuum on to start cleaning Please note the brushrolls will not spin unless the wand is reclined
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USING YOUR VACUUM IN ABOVE-FLOOR MODE
THE BENEFITS OF SUCTION CONTROL
Suction Control is a way for you to adjust suction power when you are using
different tools or vacuuming different surfaces For example, if you are
feeling resistance while vacuuming thick carpet or upholstery, slide Suction
Control toward MIN to help reduce your push/pull effort
CAUTION: Ensure solid footing when using in Lift-AwayTM mode. Using when you
don’t have stable footing may result in personal injury
STEP 1
Wand Release
OR
1 Press the Handle
OR Press the Wand
Release button when
Release button when
you need to clean
you need to clean with
within short reach
a longer reach
STEP 2
STEP 3
WHAT IS POWERED LIFT-AWAY?
Our Powered Lift-Away
feature allows you to
remove the pod from the
nozzle while maintaining
the same power you have
in upright mode This is
great for cleaning stairs,
under furniture, and in
other tight spaces
OR
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2 Insert desired tool directly onto wand or handle
Suction Control
MAX
MIN
3 The Suction Control slide, located at the base of the top handle, offers variable suction based on your needs Slide toward MIN to minimise suction, and slide toward MAX to maximise suction
USING YOUR VACUUM IN POWERED LIFT-AWAYTM MODE
POWERED LIFT-AWAY CLEANING
1 Press Lift-Away button to lift pod off floor nozzle You are now ready to
clean those hard-to-reach places
2 For a convenient way to clean stairs, insert handle into motorised floor nozzle
LIFT-AWAYTM CLEANING
1 Attach desired accessory directly into handle You can also attach the
accessory to the wand for extended reach
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COMPATIBLE ACCESSORIES
There are a variety of accessories that are compatible with this vacuum series
The top flap of your box shows the select accessories that are included with
your model
To purchase additional accessories, go to sharkclean.eu
A Pet Power Brush Designed to remove pet hair and ground-in dirt from carpeted
stairs and upholstery
B Upholstery Tool Remove pet hair and dust from curtains and other delicate
fabrics and upholstery
C 2 in 1 Duster Crevice Tool Two cleaning tools in one–the crevice tool gives
you extended cleaning reach for small spaces, while the soft dusting brush
cleans a multitude of surfaces
D Crevice Tool Clean tight spaces, reach skirting boards and ceilings with this slim crevice tool
E Multi-angle Dusting Brush Multiple positions for cleaning shelves, blinds, walls, and ceiling fans Adjust the angle of the brush to the desired cleaning surface
F Under Appliance Wand Clean under and behind large appliances and furniture The extension piece can be removed and flipped over to clean the underside of appliances
G Car Detail Kit Lorem ipsum dolor sit amet
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A B C G
D E F
s h a r kc l e a n . e u 14
MAINTENANCE
To keep your vacuum’s suction power optimal, follow these instructions Make sure unit is off and cord is unplugged
STEP 1
STEP 2
WARNING: To reduce the risk of shock and unintended operation, turn power off
and unplug unit before servicing.
Hand wash with water only to prevent damage from cleaning chemicals. Allow ALL
filters to dry completely before replacing in the vacuum to prevent liquid
from being drawn into electric parts.
IMPORTANT: Do not use soap when cleaning the HEPA filter
RECOMMENDED FILTER CLEANING SCHEDULE:
Pre-Motor Filter Kit (Foam & Felt) Clean every 3 months
Post-Motor Filter (Pre-HEPA) Clean once a year
Post-Motor Filter (HEPA) Clean once a year
EMPTYING THE DUST CUP
1 Pull up on dust-cup release latch and lift dust cup off pod
2 Hold dust cup over a trash bin and press the bottom dust-cup empty latch
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STEP 3
FOAM FILTER FILTER FRAME
PRE-MOTOR
FELT FILTER
Filter Access
POST-MOTOR
HEPA PREHEPA NOTE: To remove the pre-HEPA foam filter, pull out from frame.
3 Press top dust-cup empty latch to access dust screen and remove built-up debris as required
CLEANING THE FILTERS
1 Pre-Motor (foam and felt): With the dust cup removed, take out the foam and
felt filters, and rinse with water Tap loose dirt off filters between washes
as needed
2 Post-Motor (HEPA): To access the HEPA filter, reach under the grill, press
the button, and pull the grill away from the vacuum
To remove the Pre-HEPA filter, simply pull black foam out from frame Rinse
both HEPA and Pre-HEPA filters and allow to air dry completely before
replacing Hand wash only Replace foam back into the HEPA and make sure edges
are tucked into the frame then insert back into vacuum
s h a r kc l e a n . e u 16
MAINTENANCE – CONT.
TIP: You can also check for blockages in the hose and airways. Just remove the
floor nozzle, dust cup, and hose and shine a torch in the openings.
If you see any hair wrapped around the brushroll, continue cleaning, using
Carpet/ Low Pile mode on hard floors. This will allow the Anti Hair Wrap
technology to remove the hair wrap and send it to the dust cup.
Anti-Hair Wrap Technology
Anti-Hair Wrap Technology actively removes hair wrap from your brushroll while
you vacuum. If you run over a hard or sharp object or notice a noise change
while vacuuming, check for blockages or objects caught in the brushroll.
NOTE: Do not be alarmed if there is visible hair at any given time, as it will
eventually make its way to the dust cup.
STEP 1
DuoClean® Technology
DuoClean® Technology features a bristle brush to deepclean carpets, and an
additional soft brushroll to pull in larger particles and directly engage
floors for a polished look. With normal use, you may need to perform routine
maintenance of your Soft Roller. See the instructions below.
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CLEANING THE BRUSHROLL
1 Use a coin to unlock the 3 locks on the bottom of the floor nozzle, a
portion of the base is removable to allow for better access to the brush roll
and exposure to the airway. Shine a torch from the bottom to check for
possible blockage in the airway.
2 Clear away any objects or debris.
3 To reassemble, replace base by lining it up along the front of the nozzle.
Push down to snap into place. Lock the 3 locks.
CLEANING THE SOFT ROLLER
1 To remove Soft Roller from nozzle, lift it out pulling the tab on the right
side.
2 Tap loose debris off the Soft Roller. Use a dry towel to wipe the Soft
Roller clean, or to remove any debris caught in the teeth behind the Soft
Roller.
3 Hand-wash the Soft Roller as needed. Use only water, and let air-dry
completely for at least 24 hours.
4 Reinsert Soft Roller under rubber bumper in front of nozzle until it clicks
into place.
CHECKING THE NOZZLE FOR BLOCKAGES
1 Tilt neck of nozzle back to straighten the airway, then remove any
blockages.
s h a r kc l e a n . e u 18
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation, turn power off
and unplug unit before servicing.
Vacuum is not picking up debris. No suction or light suction.
(Refer to Maintenance section for more information.)
· Check filters to see if they need cleaning Follow instructions for rinsing
and drying the filters before re-inserting in the vacuum
· Dust cup may be full; empty dust cup · Check hose, hose connections, nozzle,
and accessories for blockages; clear blockages if
required · Remove any string, carpet fibres, or hair that may be wrapped
around the brushrolls
Vacuum lifts area rugs. · Turn off unit to disengage the brushrolls Move
switch to Hard Floor setting to turn on
the slow brushrolls, which is optimal for bare floors and area rugs · Suction
is powerful Take care when vacuuming area rugs or rugs with delicately sewn
edges · To minimise suction, refer to Suction Control section for more
information on how to use
Brushroll/soft roller does not spin. · If Brushroll Indicator Light on the
floor nozzle turns red, the brushroll and/or soft roller
have stopped spinning Immediately turn off and unplug vacuum Disconnect the
nozzle and remove blockage, then reconnect and turn vacuum back on · If
Brushroll Indicator light repeatedly turns red while vacuuming carpet, try
moving Suction Control slide to MIN · With the power on, recline the handle,
which will automatically turn on the brushrolls
Vacuum turns off on its own or Brushroll Indicator Light flashes red.
· This vacuum is equipped with a motor-protective thermostat If your vacuum
overheats, the thermostat will automatically turn the suction motor off
Perform the following steps to restart the thermostat: 1 Turn vacuum off and
unplug it 2 Empty dust cup and clean filters (see Maintenance section) 3 Check
for blockages in hose, accessories, and inlet openings 4 Allow unit to cool
for a minimum of 45 minutes 5 Plug in vacuum and turn it on
· If hose is not fully connected to the pod, it can cause a poor electrical
connection and the hose can come loose, turning the vacuum off 1 Turn vacuum
off and unplug it 2 Empty dust cup and clean filters 3 Check for blockages in
hose, accessories, and inlet openings 4 Remove cord from cord hook so hose
latch can be seen and engaged 5 Ensure you hear an audible click at all
connection points: a Where hose meets back of pod (may require additional
force; pull on hose to ensure latch is fully engaged) b Where wand plugs into
floor nozzle c Where handle plugs into wand 6 Plug in vacuum and turn it on
Note: If vacuum still does not start, contact Customer Service at 0800 862
0453
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WARRANTY TERMS AND CONDITIONS
When a consumer buys a product in the UK, they get the benefit of legal rights
relating to the quality of the product (your “statutory rights”) You can
enforce these rights against your retailer However, at Shark we are so
confident about the quality of our products that we give you an additional
manufacturer’s warranty of up to five years upon registration with Shark Offer
valid only in United Kingdom and Republic of Ireland These terms and
conditions relate to our manufacturer’s warranty only your statutory rights
are unaffected The conditions below describe the prerequisites and scope of
our warranty They do not affect your statutory rights or the obligations of
your retailer and your contract with them Shark® Guarantees A household
appliance like a vacuum cleaner constitutes a sizeable investment Your new
machine needs to work properly for as long as possible The guarantee it comes
with is an important consideration – and reflects how much confidence the
manufacturer has in its product and manufacturing quality Every Shark machine
comes with a free parts and labour guarantee Our customer service helpline
(0800 862 0453) is open from 900am to 600pm Monday – Friday It’s free to call,
and you’ll be put straight through to a Shark representative You’ll also find
online support at sharkcleaneu/uk How do I register my extended Shark
guarantee? You can register your guarantee online within 28 days of purchase
To save time, you’ll need the following information about your machine: · Date
you purchased the machine (receipt or delivery note) · To register online,
please visit sharkcleaneu/uk/register-guarantee · Serial Number IMPORTANT ·
Both the 12 months and the extended 4 years guarantee will only cover your
product from the date of purchase · Please keep your receipt at all times
Should you need to use your extended guarantee we will need your
receipt to verify the information you have supplied to us is correct The
inability to produce a valid receipt may invalidate your guarantee What are
the benefits of registering my free Shark guarantee? When you register your
guarantee we’ll have your details to hand if we ever need to get in touch You
can also receive tips and advice on how to get the best out of your Shark
vacuum and hear the latest news about new Shark® technology and launches If
you register your guarantee online, you’ll get instant confirmation that we’ve
received your details How long are new Shark machines guaranteed for? Our
confidence in our design and quality control means that your new Shark vacuum
cleaner is guaranteed for a total of five years (12 months plus an extended
warranty of 4 years) What is covered by the free Shark guarantee? Repair or
replacement of your Shark machine (at Shark’s discretion), including all parts
and labour A Shark guarantee is in addition to your legal rights as a consumer
What is not covered by the free Shark guarantee? · Blockages For details of
how to unblock your vacuum cleaner, please refer to the Operating Manual ·
Normal wear and tear such as brush bar, fuse, belt, batteries etc · Accidental
damage, faults caused by negligent use or care, misuse, neglect, careless
operation or handling of the vacuum cleaner which is not in accordance with
the Shark Operating Manual supplied with your machine · Use of the vacuum
cleaner for anything other than normal domestic household purposes · Use of
parts not assembled or installed in accordance with the operating instructions
· Use of parts and accessories which are not Shark Genuine Components · Faulty
installation (except where installed by Shark) · Repairs or alterations
carried out by parties other than Shark or its agents What happens when my
guarantee runs out? Shark does not design products to last for a limited time
We do appreciate that there may be a desire for our customers to want to
repair their vacuum cleaners after the warranty has elapsed In this case
please contact our free phone customer service help line and ask about our out
warranty program, on 0800 862 0453 Where can I buy genuine Shark spares and
accessories? Shark spares and accessories are developed by the same engineers
who developed your Shark vacuum You’ll find a full range of Shark spares and
replacement parts for all Shark machines at sharkcleaneu/uk/ parts Accessories
are at sharkcleaneu/uk/accessories Please remember that using non-Shark spares
invalidates your guarantee
s h a r kc l e a n . e u 20
SharkNinja Operating LLC 3150 Century Way, Thorpe Park, Leeds, LS15 8ZB 0800
862 0453 www.sharkclean.eu
Illustrations may differ from actual product. We are constantly striving to
improve our products, therefore the specifications contained herein are
subject to change without notice.
SHARK and DUOCLEAN are registered trademarks of SharkNinja Operating LLC.
LIFT-AWAY and POWERED LIFT-AWAY are trademarks of SharkNinja Operating LLC.
© 2019 SharkNinja Operating LLC NZ801UK_Series_IB_REV_190709_MV1 PRINTED IN
CHINA