SALTER Personal Scales Instructions

June 6, 2024
SALTER

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SALTER Personal Scales

SALTER-Personal-Scales-PRODUCT

SALTER Personal Scales

SALTER SPLASH

This Salter scale has been designed with a comfy, removable, washable, anti- slip silicon cover. To change the cover, starting from one corner gently remove the silicon cover from the glass platform. The cover can be washed in warm soapy water and is dishwasher safe. When fully dry, replace the silicon cover. Place the silicon cover on the glass platform ensuring the display area of the silicon cover aligns with the LED display area at the top of the scale platform. Starting from one corner gently overlap the silicon cover over the edge of the glass platform. The cover can be replaced with new fashionable options to add a splash of colour to your bathroom. For available colours visit www.salterhousewares.co.uk

NEW FEATURE

This scale features our convenient step-on operation. Once initialised the scale can be operated by simply stepping straight on the platform – no more waiting!

PREPARING YOUR SCALE

  1. Open the battery compartment on the scale underside.
  2. Remove isolating tab from beneath the battery (if fitted) or insert batteries observing the polarity signs (+ and -) inside the battery compartment.
  3. Close the battery compartment.
  4. Select kg, st or lb weight mode by the switch on the underside of the scale.
  5. For use on carpet or uneven floors separate carpet feet are available. Please visit www.salterhousewares.co.uk to select the carpet feet available for your model.

INITIALISING YOUR SCALE

  1. Press the platform centre and remove your foot.
  2. ‘0.0’ will be displayed.
  3. The scale will switch off and is now ready for use.
  4. This initialization process must be repeated if the scale is moved. At all other times step straight on the scale.

OPERATING YOUR SCALE

  1. Step on and stand very still while the scale computes your weight.
  2. Your weight is displayed.
  3. Step off. Your weight will be displayed for a few seconds.
  4. The scale will switch off.

WARNING INDICATORS

  • O-Ld Weight exceeds maximum capacity.
  • Lo Replace battery.
  • Err Unstable weight. Stand still.
  • C Incorrect zero. Position scale on a firm flat surface and repeat weight reading

ADVICE FOR USE AND CARE

  • Always weigh yourself on the same scale placed on the same floor surface. Do not compare weight readings from one scale to another as some differences will exist due to manufacturing tolerances.
  • Placing your scale on a hard, even floor will ensure the greatest accuracy and repeatability.
  • Weigh yourself at the same time each day, before meals and without footwear. First thing in the morning is a good time.
  • Your scale rounds up or down to the nearest increment. If you weigh yourself twice and get two different readings, your weight lies between the two.
  • Clean your scale with a damp cloth. Do not use chemical cleaning agents.
  • Do not allow your scale to become saturated with water as this can damage the electronics. The silicon cover only can be washed in warm soapy water and is dishwasher safe up to 65 degrees celsius. Ensure the cover is fully dry before replacing.
  • Treat your scale with care – it is a precision instrument. Do not drop it or jump on it.
  • Caution: the platform may become slippery when wet.

TROUBLESHOOTING GUIDE

If you experience any difficulty in the use of your scale:

  • Check the battery is correctly fitted.
  • Check that you have selected your preference of stones/pounds, kilograms or pounds.
  • Check that the scale is on a flat, level floor and not touching against a wall.
  • Repeat the ‘Initialization’ procedure every time the scale is moved.
  • If when you use the scale there is no display at all or if ‘Lo’ is displayed – try a new battery.
  • If ‘O-Ld’ is displayed the scale has been overloaded.

WEEE EXPLANATION

This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.

BATTERY DIRECTIVE

This symbol indicates that batteries must not be disposed of in the domestic waste as they contain substances which can be damaging to the environment and health. Please dispose of batteries in designated collection points.

ELECTROMAGNETIC COMPATIBILITY

This product is intended for domestic use.

ADVICE TO THE USER

This product is a sensitive electronic instrument and as such may temporarily be affected by Radio Transmitting Devices being used in close proximity to it (such as Mobile Phones, Walkie Talkies, CB Radios, Radio Model Controllers, and some Microwave Ovens, etc.) Additionally, extreme levels of Electrostatic Interference may cause this product to temporarily malfunction. In such case it may be necessary to remove and re-install the battery to re-establish normal working. If the problem persists then contact your local agent.

15 YEAR GUARANTEE (UK & Ireland)

FKA Brands Ltd guarantees this product from defect in material and workmanship for a period of 15 years from the date of purchase, except as noted below. This FKA Brands Ltd product guarantee does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; or any other conditions whatsoever that are beyond the control of FKA Brands Ltd. This guarantee is effective only if the product is purchased and operated in the UK / EU. A product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and / or authorised, or repair of products damaged by these modifications is not covered under this guarantee. FKA Brands Ltd shall not be responsible for any type of incidental, consequential or special damages.

To obtain guarantee service on your product, return the product post-paid to your local service centre along with your dated sales receipt (as proof of purchase). Upon receipt, FKA Brands Ltd will repair or replace, as appropriate, your product and return it to you, post-paid. Guarantee is solely through Salter Service Centre. Service of this product by anyone other than the Salter Service Centre voids the guarantee.

This guarantee does not affect your statutory rights. For your local Salter Service Centre, go to www.salterhousewares.co.uk/servicecentres.

15 YEAR LIMITED WARRANTY (Australia & New Zealand)

We or us means HoMedics Australia Pty Ltd ACN 31 103 985 717 and our contact details are set out at the end of this warranty;

You means the purchaser or the original end-user of the Goods. You may be a domestic user or a professional user;

Supplier means the authorised distributor or retailer of the Goods that sold you the Goods in Australia and New Zealand; and

Goods means the product or equipment which was accompanied by this warranty and purchased in Australia and New Zealand.

For Australia:

Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled, subject to the provisions of the Australian Consumer Law, to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled, subject to the provisions of the Australian Consumer Law, to have the Goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This is not a complete statement of your legal rights as a consumer.

For New Zealand:

Our Goods come with guarantees that cannot be excluded under the Consumer Guarantees Act 1993. This guarantee applies in addition to the conditions and guarantees implied by that legislation.

The Warranty

HoMedics sells its products with the intent that they are free of defects in manufacture and workmanship under normal use and service. In the unlikely event that your HoMedics product proves to be faulty within 15 years from the date of purchase due to workmanship or materials only, we will replace it at our own expense, subject to the terms and conditions of this guarantee. The warranty period is limited to 3 months from the date of purchase for products used commercially/professionally.

Terms and Conditions

In addition to the rights and remedies that you have under the Australian Consumer Law, Consumer Guarantees Act of New Zealand or any other applicable law and without excluding such rights and remedies warranty against defects:

  1. The Goods are designed to withstand the rigors of normal household use and are manufactured to the highest standards using the highest quality components. Whilst unlikely, if, during the first 15 Years (3 months commercial use) from their date of purchase from the Supplier (Warranty Period), the Goods prove defective by reason of improper workmanship or materials and none of your statutory rights or remedies apply, we will replace the Goods, subject to the terms and conditions of this warranty.
  2. We do not have to replace the Goods under this Additional Warranty if the Goods have been damaged due to misuse or abuse, accident, the attachment of any unauthorized accessory, alteration to the product, improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power, malfunction of damage of an operating part from failure to provide manufacturer’s recommended maintenance, transportation damage, theft, neglect, vandalism, environmental conditions or any other conditions whatsoever that are beyond the control of HoMedics.
  3. This Warranty does not extend to the purchase of used, repaired or second-hand products or to products not imported or supplied by HoMedics Australia Pty Ltd, including but not limited to those sold on offshore internet auction sites.
  4. This Warranty extends only to consumers and does not extend to Suppliers.
  5. Even when we do not have to replace the Goods, we may decide to do so anyway. In some cases, we may decide to substitute the Goods with a similar alternative product of our choosing. All such decisions are at our absolute discretion.
  6. All such replaced or substituted Goods continue to receive the benefit of this Additional Warranty for the time remaining on the original Warranty Period (or three months, whichever is the longest).
  7. This Additional Warranty does not cover items damaged by normal wear and tear including but not limited to chips, scratches, abrasions, discoloration and other minor defects, where the damage has negligible effect on the operation or performance of the Goods.
  8. This Additional Warranty is limited to replacement or substitution only. As far as the law permits, we will not be liable for any loss or damage caused to property or persons arising from any cause whatsoever and shall have no liability or any incidental, consequential or special damages.
  9. This warranty is only valid and enforceable in Australia and New Zealand.

Making a Claim

In order to claim under this Warranty you must return the Goods to the Supplier (place of purchase) for replacement. If this is not possible, please contact our customer service department at the address below.

  • All returned Goods must be accompanied by satisfactory proof of purchase which clearly indicates the name and address of the Supplier, the date and place of purchase and identifies product. It is best to provide an original, legible and unmodified receipt of sales invoice.
  • You must bear any expense for return of the Goods or otherwise associated with making your claim under this Additional Warranty.
  • This Additional Warranty does not cover items damaged by normal wear and tear including but not limited to chips, scratches, abrasions, discoloration and other minor defects, where the damage has negligible effect on the operation or performance of the Goods.

Contact

HoMedics Australia Pty Ltd, 14 Kingsley Close, Rowville, VIC 3178 (03) 8756 650

Manufacturer:
FKA Brands Ltd, Somerhill Business Park, Tonbridge, Kent TN11 OGP, UK

EU Importer:
FKA Brands Ltd, 29 Earlsfort, Dublin 2, Ireland

Distributer in Australia:
HoMedics Australia Pty Ltd, 14 Kingsley Close, Rowville, VIC 3178, Australia

Customer Support: +44(0) 1732 360783|support@salterhousewares.co.uk.

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FAQ’S

I have placed my scale on a carpet but it displays 0.00. What do I do?

The scale will only work on a hard, flat, smooth surface. If your floor is carpeted you need to place the scale on a hard, flat and smooth surface (for example a kitchen worktop or bathroom tiles).

My scale keeps changing between kg and st mode even though I have selected one mode only. What do I do?

This is normal as the scales are designed to switch between weight modes automatically if they detect that there is an imbalance in weight distribution between people standing on them (for example if one person is heavier than another). This feature ensures that both users get an accurate reading every time they step onto the platform.

My scale switches between kg and st mode when I stand on it but then displays 0.00 when my partner steps onto it. why does this happen?

This is normal as the scales are designed to switch between weight modes automatically if they detect that there is an imbalance in weight distribution between people standing on them (for example if one person is heavier than another). This feature ensures that both users get an accurate reading every time they step onto the platform.

Are Salter scales accurate?

The scales seem to be very accurate. I have checked my weight several times on the hard floors in the kitchen and bathroom and it has been exactly the same every time, and the same as my old scales. I wanted scales which measure in 1/4lbs and these do. The display is very black and easy to read.

How do I reset my Salter scale?

To make measurements excluding the weight of a bowl or cup, press the “on- zero-off“ button to the left of the display with only the container sitting on the scale. Press the button again when the scale is clear to reset the zero point.

Why are my Salter scales not working?

Check the battery is correctly fitted. Check that you have selected your preference of stones/pounds, kilograms or pounds. Check that the scale is on a flat, level floor and not touching against a wall. Repeat the ‘Initialization’ procedure every time the scale is moved.

Can low battery affect scales?

Low batteries and poor battery connections are the leading cause of scale malfunction and inaccurate readings when recording measurements on digital scales. For accurate measurements, it is essential that the scale’s components receive the required amount of power.

What do I do if my scale won’t turn on?

Remove the new batteries and inspect the terminals for any corrosion left by the previous batteries. Take a small piece of sandpaper and lightly sand the contacts in the battery compartment, reinstall the new batteries and try powering the scale on again.

What kind of battery does my scale take?

The most common bathroom scale battery size is the AAA. They are also cheaper and easier to find as they power everything from the remote control to cameras, clocks, flashlights, and more. In this case, if you need a digital scale battery fast, you can easily take one from another device in your home.

How do I know my real weight?

Weigh yourself at the same time every day (morning is best, after using the restroom).
Use a quality weighing device that’s set up properly.
Only use one scale.
Weigh yourself naked or wear the same thing for every weight measurement.

What does C mean on my scale?

“C” will appear during the first weighing, this is a self-calibrating feature on some scales. It means the scale is re-calibrating to zero. Please re-weigh for accurate reading.

What does D mean on a scale?

The “d” value, according to the U.S. National Institute of Standards and Technology (NIST) Handbook 44, is a scale’s smallest standard displayed division. That value is equivalent to a non-approved scale’s readability.

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