MERCATOR MRIN005233 Ikuu App Instructions

MERCATOR MRIN005233 Ikuu App

If you require any assistance, you can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email at customercare@mercator.com.au
You can also visit ikuu.com.au to access troubleshooting guides and advice on how to get the most from your Mercator Ikuü products, such as guides on scenes and automation.

Set Up the App

1. Download the Mercator Ikuü app.
2.  Tap ‘create new account’ or ‘log in to account’.
3. Follow the in-app prompts and tap ‘OK’.

Connect to the App

To connect your In-line switch to the app, you must first enter pairing mode. All Mercator Ikuü Wi-Fi products require a 2.4GHz Wi-Fi network.
Activate Pairing Mode:
Press and hold the pairing button on the unit for 5 seconds, or turn the switch at the wall* off, then on-off-on-off-on at 1 second intervals.
The pairing indicator light will start to blink rapidly (approx. 8 times every 5 seconds). The product connected to the plug base will turn on and off every second.

• For circuits without an accessible light switch, use the isolating switch.

Pairing Your In-line Switch:

1. Open the Mercator Ikuü app. Make sure your product is still in pairing mode.
2. Tap + > Add Device > Auto Scan. The discovery process will begin.
3.  When your product is discovered, tap ‘next’.
4. Confirm your Wi-Fi details and tap ‘confirm’. This will begin the pairing process, which will add your plug base to the app.
5.  Once pairing is complete, you can edit your plug base’s name (optional).
6. To finish the pairing process, tap ‘done’.

Note: If the pairing process doesn’t work, and you are certain that the password for your 2.4GHz Wi-Fi network is correct, try pairing in AP mode. Refer to our website for details.

Voice Assistant Setup (Optional) Google Assistant

1. Open the google home app and sign in to your google account.
2. Tap + and select Set Up Device > Have Something
3. Select Mercator Ikuu from the list or type Mercator Ikuu in the search bar.
4. Type in your Mercator Ikuü login details.
5. Tap Link Now > Authorise.

Amazon Alexa

1. Open the Amazon Alexa app and sign in to your Alexa account.
2. Tap More > Skills & Games.
3. Search for Mercator Ikuü and tap ‘enable’.
4. Enter your Mercator Ikuü account details and tap ‘link now’.

Rooms
Separate your products within the app for easy control based on their location.
Scenes
Control multiple products from any room at the same time.
Automation
Create triggers that allow products to complete actions automatically. These triggers can be based on time, sensors, or even other products.
Routines
Use Mercator Ikuü with other household products to create simple voice commands that trigger customized actions based on your daily activities.
Timers
Use a range of scheduling and countdown timers that trigger actions.
Alerts
Manage the kinds of alerts you receive from your products (e.g. security products).
Sharing
Share access of your products with others.
In-App Customer Service
Talk to our customer service team directly through the app if you have any issues.

Want more from your products? The Mercator Ikuü app can help you to customise your smart products any way you like. Detailed guides on these features can be found at www.ikuu.com.au.

For guides on using these features in the app and to see our broad range of smart products, visit www.ikuu.com.au
You can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email customercare@mercator.com.au

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