MERCATOR ikuu App for Android Instructions

June 5, 2024
MERCATOR

zigbee pairing instructions

If you require any assistance, you can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email, at customercare@mercator.com.au
You can also visit ikuu.com.au to access troubleshooting guides and advice on how to get the most from your Mercator !kW.) products, such as guides on scenes and automation.

Set Up the App

  1. Download the Mercator Ikuil app.
  2. Tap ‘create new account’ or ‘login to account’.
  3. Follow the in-app prompts and tap ‘OK’.

Connecting a Product to the Hub

  1. To pair a Mercator Ikuii Zigbee product to your hub, press the button on the side of the hub once (do not hold). The LED light will blink slowly.
  2. Activate your product’s pairing mode by following the ‘Connect to the App’ instructions below. Once in pairing mode, the hub will automatically detect the product and add it to the app.

Connect to the App

To connect your in-line switch with dimmer to the app, you must first enter pairing mode. All Mercator Ikuii Zigbee products require an Mercator Ikuli Zigbee hub.

Activate Pairing Mode:
Press and hold the power button on the unit for 5 seconds, or turn the light switch at the wall* off, then on-off-on-off-on at 1-second intervals.
The pairing indicator on the in-line switch with the dimmer will start to blink rapidly (approx. 8 times every 5 seconds). The light connected to the in-line switch with a dimmer will be pulsing.

  • For circuits without an accessible light switch, use the isolating switch.

Connect to the App (Cont.)

Pairing Your Product: If the product isn’t paired after completing the steps in ‘Connecting a Product to the Hub’, follow the steps below. Make sure your product is still in pairing mode.

  1. Open the Mercator Ikuii app. Make sure your hub’s Zigbee LED isn’t flashing. If it is flashing press the button on the side once. It should now stop flashing.
  2. Tap + > Add Device > Auto-Scan. The discovery process will begin.
  3. When your product is discovered, tap `next’.
  4. Once pairing is complete, you can edit your product’s name (optional).
  5. To finish the pairing process, tap `done’.

Voice Assistant Setup (Optional)

Google Assistant

  1. Open the google home app and sign in to your google account.
  2. Tap + and select Set Up Device > Have Something Already Set Up?
  3. Select Mercator IWO from the list or type Mercator Ikuu in the search bar.
  4. Type in your Mercator Ikuii login details.
  5. Tap Link Now >Authorise.

Amazon Alexa

  1. Open the Amazon Alexa app and sign in to your Alexa account.
  2. Tap More > Skills & Games.
  3. Search for Mercator Ikuu and tap ‘enable’.
  4. Enter your Mercator Ikuli account details and tap ‘link now’.

Want more Mercator IkuO? Visit ikuu.com.au to explore our whole range of smart products!

Want more from your products? The Mercator Ikuii app can help you to customize your smart products any way you like. Detailed guides on these features can be found at www.ikuu.com.au.

  • Rooms
    Separate your products within the app for easy control based on their location.

  • Scenes
    Control multiple products from any room at the same time.

  • Automation
    Create triggers that allow products to complete actions automatically. These triggers can be based on time, sensors, or even other products.

  • Routines
    Use Mercator Ikuii with other household products to create simple voice commands that trigger customized actions based on your daily activities.

  • Timers
    Use a range of scheduling and countdown timers that trigger actions.

  • Alerts
    Manage the kinds of alerts you receive from your products (e.g. security products).

  • Sharing
    Share access to your products with others.

  • In-App Customer Service
    Talk to our customer service team directly through the app if you have any issues.

For guides on using these features in the app and to see our broad range of smart products, visit www.ikuu.com.au
You can speak to our customer service team directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email at customercare@mercator.com.au
MRIN005702

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