MERCATOR iKuu Zigbee Pairing Apps Instructions
- June 6, 2024
- MERCATOR
Table of Contents
MERCATOR iKuu Zigbee Pairing Apps
If you require any assistance, you can speak to our customer service team
directly via phone on 1300 552 255 (AU) or 0800 003 329 (NZ), or via email at
customercare@mercator.com.au
You can also visit ikuu.com.au to access troubleshooting
guides and advice on how to get the most from your Ikuü products, such as
guides on scenes and automation.
Set Up the App
- Download the Ikuü app.
- Tap ‘create new account’ or ‘log in to account’.
- Follow the in-app prompts and tap ‘OK’.
Connecting a Product to the Hub
- To pair an Ikuü Zigbee product to your hub, press the button on the side of the hub once (do not hold). The LED light will blink slowly.
- Activate your product’s pairing mode by following the ‘Connect to the App’ instructions below. Once in pairing mode, the hub will automatically detect the product and add it to the app.
Connect to the App
To connect your strip light to the app, you must first enter pairing mode. All Ikuü Zigbee products require an Ikuü Zigbee hub.
Activate Pairing Mode:
- Plug your strip light into a power socket and switch the power on.
- Turn the strip light on and off at the power switch 5 times in quick succession. The strip light will start to blink rapidly (approx. 8 times every 5 seconds).
Pairing Your Product:
If the product isn’t paired after completing the steps in ‘Connecting a Product to the Hub’, follow the steps below.
- Open the Ikuü app. Make sure your hub’s Zigbee LED isn’t flashing. If it is flashing press the button on the side once. It should now stop flashing.
- Tap + > Add Device > Auto Scan. The discovery process will begin.
- When your product is discovered, tap ‘next’.
- Once pairing is complete, you can edit your light switch’s name (optional).
- To finish the pairing process, tap ‘done’.
Voice Assistant Setup
Google Assistant
- Open the google home app and sign in to your google account.
- Tap + and select Set Up Device > Have SomethingAlready Set Up?
- Select Ikuü from the list or type Ikuu in the search bar.
- Type in your Ikuü login details.
- Tap Link Now > Authorise.
Amazon Alexa
- Open the Amazon Alexa app and sign in to your Alexa account.
- Tap Menu > Skills & Games.
- Search for Ikuü and tap ‘enable’.
- Enter your Ikuü account details and tap ‘link now’.
Want more from your products? The Ikuü app can help you to customise your
smart products any way you like. Detailed guides on these features can be
found at
www.ikuu.com.au.
Rooms
Separate your products within the app for easy control based on their location.
Scenes
Control multiple products from any room at the same time.
Automation
Create triggers that allow products to complete actions automatically. These triggers can be based on time, sensors, or even other products.
Routines
Use Ikuü with other household products to create simple voice commands that trigger customised actions based on your daily activities.
Timers
Use a range of a scheduling and countdown timers that trigger actions.
Alerts
Manage the kinds of alerts you receive from your products (e.g. security products).
Sharing
Share access of your products with others.
In-App Customer Service
Talk to our customer service team directly through the app if you have any issues.
For guides on using these features in the app and
to see our broad range of smart products, visit
www.ikuu.com.au
You can speak to our customer service team directly via phone on 1300 552 255
(AU) or 0800 003 329 (NZ), or via email at
customercare@mercator.com.au