CISCO 6823 IP DECT Handset User Guide

June 6, 2024
Cisco

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Cisco IP DECT 6823 Handset Quick Start Guide

Your Handset

CISCO 6823 IP DECT Handset Legend

  1. Indicator light (LED)
  2. Headset port
  3. Softkeys, phone control buttons ( Speaker, Menu ), Navigation cluster (Navigation ring and Select button, call  control buttons ( Answer/Send, Power/End )
  4. Keypad
  5. Volume and Mute buttons

Turn On Your Handset
Press and hold Power/End until the screen turns on.

Turn Off Your Handset
Press and hold Power/End until the screen turns off.

Lock the Handset Keypad

You can lock the handset keypad to stop accidental dialing. When you lock the keypad, you can still dial emergency numbers. The softkey label doesn’t display when you lock the keypad.

Press and hold Zero (0) until the message “Press and hold 0” is displayed on the screen.

Make a Call

  1. When your handset is idle, enter the phone number with the keypad.
  2. Press Answer/Send

Dial an Emergency Number

  1. When your handset is idle, enter the emergency number with the keypad.
  2. Press Answer/Send .

Answer a Call
Press Answer/Send.

Hold and Resume a Call

  1. From an active call, press Hold.
  2. Press Resume to pick the call back up.

Mute Your Call

  1. Press Mute .
  2. To unmute yourself, press Mute again.

Create a Conference Call

  1. From an active call, press More > Conference.
  2. Enter the coworker’s number and press Answer/Send
  3. Press Conf after the coworker answers.

Transfer a Call

  1. From an active call, press More > Transfer.

  2. Enter the coworker’s number and press
    Answer/Send .

  3. Press Transfer after the first ring tone or after your coworker answers.

Add a Contact

  1. Press Recents and highlight the recent caller.
  2. Press More, highlight Save as Contact, and press Select.
  3. Highlight the category, press Select, and press Save to save the number.
  4. (Optional) Highlight a field to add or replace other information.
  5. Press Save and press Yes.

Call a Local Contact

  1. Press Contacts and highlight an entry.
  2. (Optional) Press the right on the Navigation ring to select an alternate number.
  3. Press Call.

Call a Directory Contact

  1. Press Directory.
  2. Scroll down to highlight an entry or press Search, enter a name, and press Search.
  3. Press Line and select a line to call on.
  4. Press Select.

View Your Recent Calls

  1. Press Recents.
  2. Press the Navigation ring left or right to view different lists.

Use Push to Talk

  1. Press and hold Mute .
  2. Talk when connected and release Mute at the end of your message.

Assign a Speed-Dial Number

  1. Press Contacts:
  2. Highlight a contact.
  3. Press More select Speed Dial.
  4. To reuse an existing speed-dial index entry, highlight a number, press Unassign, and press Yes.
  5. Highlight an empty speed-dial index and press Add.
  6. Press Power/End

Access Your Voicemail

  1. Press and hold One until you hear the ringtone.
  2. Follow the voice prompts.

Change the Volume on a Call

While on a call, press Volume up or down.

Set Do Not Disturb

  1. Press Menu.
  2. Select Settings > Do   not disturb.
  3. Select Disabled (default) to turn off DND or select Enabled to turn on DND.
  4. Press Select to save the setting.

Set the Coverage Warning

  1. Press Menu .
  2. Select Settings > Audio Settings.
  3. Highlight Coverage warning.
  4. Press Off to stop the tone or press On to play the tone.

User Guide

View the full User Guide at https://www.cisco.com/c/en/us/support /collaboration-endpoints/ip-dect-6800-seriesmultiplatform-firmware/products- user-guide-list.html.

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