neat NFD1 Bar Pro Soundbar User Manual

neat NFD1 Bar Pro Soundbar

LIMITED WARRANTY

UNITED STATES AND CANADA
BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALL THE TERMS OF THIS WARRANTY. BEFORE USING THIS PRODUCT, PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS OF THIS WARRANTY, DO NOT USE THE PRODUCT AND, WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE. RETURN IT IN ITS ORIGINAL CONDITION (NEW/UNOPENED) FOR A REFUND TO THE MANUFACTURER.

How Long This Warranty Lasts
Neatframe Limited (“Neat”) warrants the product on the terms set forth below for one (1) year from the date of original purchase. unless you have purchased extended warranty coverage. in which case the warranty will last for the period specified with the extended warranty as demonstrated by the receipt or invoice.

What This Warranty Covers
Neat warrants that this product will be reasonably free of defects in materials and workmanship when the product is used for its intended purposes in accordance with Nears electronic and/or printed user guides and manuals. Except where restricted by law, this warranty applies only to the original purchaser of a mew product. The product must also be in the country where it was purchased at the time of warranty service.

What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage: (b) normal wear and tear: (c) improper operation: (d) improper voltages supply or power surges; (e) signal issues: (f) damage from shipping: (g) acts of God: (h) customer misuse. modifications or adjustments; (i) installation, set-up, or repairs attempted by anyone other than by an authorized service center: (j) products with unreadable or removed serial numbers; (k) products requiring routine maintenance; or (I) products sold “AS IS”, “CLEARANCE”. “FACTORY RECERTIFIED”, or by non-authorized retailers or resellers.

Responsibilities
If Neat determines that a product is covered by this warranty. Neat will (at its option) repair or replace it or refund the purchase price to you. There will be no charge tor parts or labor during the warranty period. Replacement parts may be new or recertified at Nears option and sole discretion. Replacement parts and labor are warranted for the remaining portion of the original warranty or for ninety (90) days from warranty service. whichever is longer.

How to Get Warranty Service
You may visit WIN.neat.no for additional help and troubleshooting or you can email support@neat.no for assistance. If you need warranty service. you must obtain a pre-authorization prior to sending your product to the service center. The pre-authorization can be secured through the website at www.neat.no. You will be required to supply proof of purchase or a copy of proof of purchase to show that the product is within the warranty period. When you return a product to our service center. the product must be shipped in its original packaging or in packaging that affords an equal degree of protection. Neat is not responsible for transportation costs to the service cente;r but will cover return shipping to you.

ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A PRODUCT WILL BE DELETED IN THE COURSE ALL SHIP-IN WARRANTY SERVICE.
Your product will be restored to its original state. You will be responsible for restoring all applicable user data and downloaded applications. Recovery and reinstallation of user data and downloaded applications is not covered under this warranty. In order to protect your personal information. Neat recommends that you clear all personal information from the product before it is serviced. regardless of the servicer.

What to Do If You Are Not Satisfied With Service
If you feel Neat has not met its obligations under this warranty. you may attempt to resolve the issue informally with Neat. If you are unable to resolve the issue informally and wish to file a formal claim against Neat, and if you are a resident of the United States, you must submit your claim to binding arbitration according to the procedures described below. unless an exception applies. Submitting a claim to binding arbitration means that you do not have the right to have your claim heard by a judge or jury. Instead your claim will be heard by a neutral arbitrator.

Exclusions and Limitations
THERE ARE NO EXPRESS WARRANTIES RELATING TO THE PRODUCT OTHER THAN THOSE DESCRIBED ABOVE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEAT EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AND LIMITS THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE DURATION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NEAT WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF NEAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), NEAT MAY, AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How the Law Applies
This warranty gives you specific legal rights. and you may also have other rights, which vary from state to state and province to province. This warranty applies to the greatest extent permitted by applicable law.

General
No employee or agent of Neat may modify this warranty. If any term of this warranty is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in effect. This warranty applies to the maximum extent not prohibited by law.

Changes to Warranty
This warranty may change without notice. but any change will not affect your original warranty. Check wwv.neat.no for the most current version.

LEGAL & COMPLIANCE

Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)
UNLESS YOU HAVE HAVE OPTED OUT AS DESCRIBED BELOW. ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THE WARRANTY. A BREACH OF THE WARRANTY, OR THE PRODUCT’S SALE, CONDITION OR PERFORMANCE. WILL BE SUBJECT TO BINDING ARBITRATION under the Federal Arbitration Act (“FAA”). This includes claims based on contract, tort, equity, statute, or otherwise. as well as claims regarding the scope and enforceability of this provision. A single Arbitrator shall decide all claims and shall render a final, written decision. You may choose the American Arbitration Association (“AAA”), Judicial Arbitration and Mediation Service (“JAMS”). or other similar arbitration service provider acceptable to Neat to administer the arbitration. Consistent with the FAA. the appropriate AAA rules, JAMS rules. or other service pmvider rules shall apply, as determined by the Arbitrator. For AAA and JAMS. these rules are found at www.adr.org and www.jamsadr.com. However, at the election of any party, a court of competent jurisdiction may adjudicate any request for injunctive relief, but all other claims will first be decided by arbitration under this Agreement . This arbitration provision may be severed or modified if necessary. to render it enforceable.

Each party to the arbitration shall pay his, her, or its own tees and costs of arbitration. It you cannot afford your arbitration fees and costs. you may apply tor a waiver under the relevant rules.

The dispute will be governed by the laws of the state or territory In which you resided at the time of your purchase (if in the United States). The place of arbitration will be New York. New York or such other location as may be agreed to by the parties to the arbitration. The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party’s actual damages. except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary damages. Judgment on the award rendered by the arbit rator will be binding and final. except for any right of appeal provided by the Federal Arbitration Act and may be entered in any court having jurisdiction. Except as may be required by law, neither you nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without the prior written consent of you and Neat.

ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY ON BEHALF OF A CLASS OF INDIVIDUALS OR CONSUMERS. NO ARBITRATION OR PROCEEDING WILL BE JOINED. CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.

IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify in writing within sixty (60) days of the date rhat you purchased the product; (2) your written notification must be mailed to Neat at 110 E 42nd St, Ste 810 New York. NY 10017, Attn: Legal Department; and (3) your written notification must include (a) your name, (b) your address, (c) the date you purchased the product. and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver.

FCC Compliance Information

Caution
In accordance with the FCC’s Part 15 regulations, changes or modifications not expressly approved by Neat could void your authority to operate the equipment.

FCC Waming
This equipment has been tested and found to comply with the limits for a Class B digital device. pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses. and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interfererwe to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determine by the equipment off and on. the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.

FCC Compliance Statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. and (2) this device must accept any interference received, including interference that may cause undesired operation.

Industry Canada statement
CAN ICES·3 (B)/NMB·3(B)

This Device complies with Industry Canada License exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference. including interference that may cause undesired operation of the device.

This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

(i) the device for operation in the band 5150- 5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
(ii) for devices with detachable antenna(s). the maximum antenna gain permitted for devices in the bands 5250·5350 MHz and 5470·5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit;
(iii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate; and
(iv) the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) shall be clearly indicated.

Exposure statement
This equipment should be installed and operated with a minimum distance of 20 centimeters / 8 inches between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance.

CE Claim

• Directive 2014/35/ EU (Low-Voltage Directive)
• Directive 2014/30/EU (EMC Directive) – Class B
• Directive 2014/53/ EU (Radio Equipment Directive)
• Directive 2011/65/EU (RoHS)
• Directive 2012/19/EU (WEEE)
• Directive 2009/125/EC, NQ1275 (ErP)

Our EU Declaration of conformity can be found on w.w.neat.no.

The rated limits of frequency bands and transmission power (radiated and/or conduct) applicable to this radio equipment are as follows:

Wi-Fi 2.4G:
WI-Fi 2400·2483.5 Mhz: < 20 dBm (EIRP) (for 2.4G Product only)
Wi·Fi 5G:
5150·5250 MHz: < 23 dBm (EIRP)
5250-5350 MHz: < 23 dBm (EIRP)
5470-5725 MHz: < 23 dBm {EIRP)
Bluetooth:
Bluetooth 2402-2480 Mhz: < 20 dBm (EIRP)

The WLAN feature of this device is restricted to indoor use when operating in the frequency range between 5150 and 5350MHz.

National Restrictions
Wireless products comply with the requirement of Article 10(2) of the RED as they can be operated in at least one Member State as examined. The product also complies with Article 10(10) as it has no  restrictions on putting into service in all EUMember States.

Maximum Permissible Exposure (M PE): Ensure that at least 20cm separation distance is maintained between the wireless device and the body of the user.

Canada 5G Disclosure

Band l
The device for the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.

Band 4
The maximum antenna gain permitting (for devices in the 5725-5850 MHz band} to comply with the E.I.R.P. limits specified tor point-to-point and non-point-to- point operation as appropriate.

Safety Precautions

Follow all instructions to ensure safe installation and connectivity of the equipment.
If permanently mounting the equipment, follow the setup instructions for securely fastening the equipment.
Graphical symbols placed on the equipment are instructional safeguards and are explained below.

Warning: A serious or fatal injury may result if instructio ns are not followed.
Caution: Personal injury or damage to properties may result if instructions are not followed.
CAUTION: RISK OF ELECTRIC SHOCK. DO NOT OPEN.

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.

| This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
---|---
| This symbol indicates that this product has included important literature concerning operation and maintenance.
| Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
| AC voltage: Rated voltage marked with this symbol is AC voltage.
| DC voltage: Rated voltage marked with this symbol is DC voltage.

Electricity and Safety

Warning

• Do not use a damaged power cord or plug. or a loose power socket.
• Do not use multiple products with a single power socket.
• Do not touch the power plug with wet hands.
• Insert the power plug all the way in so it is not loose.
• Connect the power plug to a grounded power socket (type 1 insulated devices only).
• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object.
• Do not place the power cord or product near heat sources.
• Clean any dust around the pins of the power plug or tlhe power socket with a dry cloth.

Caution

• Do not disconnect the power cord while the product is being used.
• Only use the power cord provided by Neat with the product.
• Do not use the power cord provided by Neat with other products.
• Keep the power socket where the power cord is connected unobstructed.
• The power cord must be disconnected to cut off power to the product when an issue occurs.
• Hold the plug when disconnecting the power cord from the power socket.

| | | | | |
---|---|---|---|---|---|---
(Pb)| (Hg)| (Cd)| (Cr+6)| (PBB)|

(PBDE)

(Metal Parts)

|

X

|

O

| O| O| O|

O

(Plastic Parts)

|

O

|

O

| O| O| O|

O

(PCBA)

|

X

|

O

| O| O| O|

O

(Power Module)

|

X

|

O

| O| O| O|

O

(Speaker)

|

X

|

O

| O| O| O|

O

(Canera)

|

X

|

O

| O| O| O|

O

(Power Cord)

|

X

|

O

| O| O| O|

O

(HDMI & Ethernet Cable)

|

X

|

O

| O| O| O|

O

This table is compiled according to SJ/T 11364 standard

O: Indicates that the concentration of the hazardous substance in all homogeneous materials in the parts is below the relevant threshold of the GB/T 26572 standard.

X: Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the GB/T 26572 standard.

Equipment name: NEAT BAR PRO /Type designation (Type): D1

Unit

|

Restricted substances and its chemical symbols

Lead (Pb)

| Mercury (Hg)| Cadmium (Cd)| Hexavalent chromium (Cr+6)| Polybrominated biphenyls (PBB)| Polybrominated diphenyl ethers (PBDE)
| O| O| O| O| O|

O

|

–

| O| O| O| O| O
| –| O| O| O| O|

O

|

–

| O| O| O| O| O
| –| O| O| O| O|

O

| –| O| O| O| O| O
| –| O| O| O| O|

O

Note 1: “Exceeding 0.1 wt%” and “exceeding 0.01 wt %'” indicate that the percentage content of the restricted substance exceeds the referencepercentage value of presence condition.
Note 2:  “o”..indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3: The “-” indicates that the restricted substance corresponds to the exemption.

Disposal and Recycling
You must dispose of this product properly, according to local laws and regulations. Because this product contains electronic components and a battery, it must be disposed of separately f rom household waste. Contact local authorities to learn about disposal and recycling options.

Export Regulations
Customer acknowledges that the products, which include tee hnology and software, are subject to customs and export control laws in the United States (“US”). The products may also be subject to the customs and export control laws and regulations of the country in which the products are manufactured and/or received.

Wiring the Mains Power Supply Plug (UK Only)

IMPORTANT NOTICE
The mains lead on this equipment is supplied with a molded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and, if it requires replacing, a fuse approved to BSl1362 of the same rating must be used. Never use the plug with the fuse cover omitted if the cover is detachable. If a replacement fuse cover is required, it must be of the same color as the pin face of the plug. Replacement covers are available from Neat. If the titted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point. you should obtain a suitable safety approved extension lead or consult your dealer for assistance. However. if there is no alternative but to cut off the plug, remove the fuse and then safely dispose of the plug. Do NOT connect the plug to a mains socket as there is a risk of shock hazard from the bare flexible cord.

IMPORTANT
The wires in the mains lead are colored in accordance with the following code: BLUE – NEUTRAL BROWN – LIVE. As these colors may not correspond to the colored markings identifying the terminals in your plug, proceed as follows : the wire colored BLUE must be connected to the terminal marked with the letter Nor colored BLUE or BLACK. The wire colored BROWN must be connected to the terminal marked with the letter Lor colored BROWN or RED.

WARNING
DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL. WHICH IS MARKED WITH THE LETTER E OR BY THE EARTH SYMBOL, OR COLORED GREEN OR GREEN AND YELLOW.

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