dahua ARA24-W2 Wireless Keyfob User Manual

June 6, 2024
Dahua

Wireless Keyfob
User’s Manual
V1.0.0

Foreword

General
This manual introduces the functions and operations of the wireless keyfob (hereinafter referred to as “the keyfob”).
Safety Instructions
The following categorized signal words with defined meanings might appear in the manual.

Signal Words Meaning
CAUTION This indicates a potential risk that, if not avoided, could

result in property damage,  data loss, lower performance, or unpredictable result.
NOTE| Provides additional information as the emphasis and supplement to the text.

About the Manual

  • The manual is for reference only. If there is an inconsistency between the manual and the actual product, the actual product shall prevail.
  • We are not liable for any loss caused by the operations that do not comply with the manual.
  • The manual would be updated according to the latest laws and regulations of related regions. For detailed information, see the paper manual, CD-ROM, QR code, or our official website. If there is an inconsistency between the paper manual and the electronic version, the electronic version shall prevail.
  • All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
  • There still might be a deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, please refer to our final explanation.
  • Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
  • All trademarks, registered trademarks, and the company names in the manual are the properties of their respective owners.
  • Please visit our website, contact the supplier or customer service if there is any problem occurred when using the
  • If there is any uncertainty or controversy, please refer to our final explanation.

Important Safeguards and Warnings

The following description is the correct application of the device. Read the manual carefully before use to prevent danger and property loss. Strictly conform to the manual during application and keep it properly after reading.

Operating Requirements

  • Do not install the device in a humid, dusty, or fuliginous
  • Keep its horizontal installation, or install it at stable places, and prevent it from falling.
  • Do not drip or splash liquids onto the device; do not put on the device anything filled with liquids to prevent liquids from flowing into the
  • Do not dismantle the device
  • Transport, use, and store the device within allowed humidity and temperature
  • Do not place the accessory in places close to radio interference sources, such as metal

Power Requirements

  • Use batteries according to requirements; otherwise, it might result in fire, explosion, or burning of
  • To replace batteries, use the same type of
  • Use a standard power adapter matched with this device. Otherwise, the user must undertake resulting personnel injuries or device
  • Use a power supply that meets SELV (safety extra-low voltage) requirements, and supply power with a rated voltage that conforms to Limited Power Source in IEC60950-1. For specific power supply requirements, refer to device labels.
  • Products with category I structure shall be connected to a grounded power
  • The appliance coupler is disconnecting During normal use, please keep an angle that facilitates operation.
  • Use the accessories regulated by the manufacturer. The device must be maintained by professionals.

Introduction

The wireless keyfob is a miniature remote that connects to the hub and controls the alarm system in your home. It works by sending wireless communication signals to the alarm system, which will recognize the signal and then perform the function that is assigned to the area.

 Checklist

No. Item Name Quantity
1 Wireless keyfob 1
2 String 1
3 Quick start guide 1
4 Legal and regulatory information 1

 Design

3.1 Appearance
3.2 Function Key

Table 3-1 Description of function key

No. Name Description
1 Disarming button Press the button once to disarm the system.
2 SOS Press the panic button, and then the keyfob will send an alarm signal

to the alarm system.
3| Arming button| Press the button once to arm the system.
4| Home mode| Press the home mode, and then the selected accessories will be armed.
5| Indicator| ● Flashes green quickly: Pairing mode.
● Solid green: Normal.
● Solid red: The keyfob is offline.
● Flashes green first and then turns to red: Connection with the hub failed.

Connecting to the Hub

Prior to connecting with the hub, install the DMSS App on your phone.
Make sure that you have installed the latest version of the App.
Interfaces and functions might vary with different added devices, and the actual interface shall prevail. This manual takes iOS as an example.

  • Make sure that you have already created an account, and added a hub to the application.
  • Make sure that the hub has a stable internet connection.
  • Make sure that the hub is disarmed.

Step 1 Go to the hub interface and then tap to add the keyfob.
Step 2 Tap to scan the QR code at the bottom of the keyfob, and then tap Next.
Step 3 Tap Next after the keyfob has been found.
Step 4 Follow on-screen instructions and press and once at the same time, and then tap Next.
Step 5 Wait for the pairing.
Step 6 Customize the name of the keyfob and then tap Completed.

Keyfob Configuration

You can view and edit the general information of the keyfob.

5.1 Configuring the Keyfob

On the Hub interface, select the keyfob as needed from the accessory list, and then you can configure the parameters of the keyfob.

Table 5-1 Keyfob parameter description

Parameter Description
Device Configuration ● View device name, type, SN, and device model.

● Edit device name, and then tap Save to save the configuration.
Area| ● View the existing area.
● Add the area that you want to arm, and then tap Save to save the configuration.
Control Permissions| Select the area over which the keyfob has control permissions.
SOS Alarm| If enabled, the SOS alarm messages will be pushed when an alarm event is detected.
Alarm-speaker Linkage| When an alarm is triggered, the accessories will report the alarm events to the hub and alert with a siren.
Alarm-video Linkage| When an alarm is triggered, the accessories will report the alarm events to the hub and then will be linked with videos.
Video Channel| Select the video channel as needed.
Cloud Update| Update online.
Delete| Delete the online accessory.

Go to the Hub interface, select the accessory from the list, and then swipe left to delete it.

5.2 Viewing Status of the Keyfob

On the Hub interface, select the keyfob as needed from the accessory list, and then tab to view the status of the keyfob.

Table 5-2 Status

Parameter Description
Battery Level The battery level of the keyfob.

● : Fully charged.
● : Sufficient.
● : Moderate.
● : Insufficient.
SOS Status| The status of the SOS alarm.
Program Version| The program version of the keyfob.

6 Using the Keyfob

After the accessories have been added to the hub, you can operate on the keyfob.

  • Press and once at the same time to connect with the hub.
  • Press once to enable the away mode, and then all the accessories in the area will be armed.

Press twice if the System Integrity Check is enabled in the hub.

  • Press once to enable the home mode, and then the selected accessories in the area will be armed.
  • Press once to enable the disarm mode, and then all the accessories in the area will be disarmed.
  • Press once to enable SOS.

Legal and Regulatory Information

Legal Considerations
Video surveillance can be regulated by laws that vary from country to country.
Check the laws in your local region before using this product for surveillance purposes.
Disclaimer
Every care has been taken in the preparation of this document. Please inform your nearest Dahua office of any inaccuracies or omissions. Dahua Technology shall not be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Dahua Technology makes no warranty of any kind with regard to the material contained within this document, including, but not limited to, the implied warranties of merchantability and fitness for a  particular purpose. Dahua Technology shall not be liable or responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights
Dahua Technology retains all intellectual property rights relating to technology embodied in the product described in this document.

Equipment Modifications
This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user- serviceable components.  Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals.

Trademark Acknowledgments
are registered trademarks or trademark applications of Dahua Technology in various jurisdictions. All other company names and products are trademarks or registered trademarks of their respective companies.

Regulatory Information

European Directives Compliance

This product complies with the applicable CE marking directives and standards:

  • Low Voltage (LVD) Directive 2014/35/EU.
  • Electromagnetic Compatibility (EMC) Directive 2014/30/EU.
  • Restrictions of Hazardous Substances (RoHS) Directive 2011/65/EU and its amending Directive (EU) 2015/863.

A copy of the original declaration of conformity may be obtained from Dahua

Technology.
The most up to date copy of the signed EU Declaration of Conformity (DoC) can be downloaded from: www.dahuasecurity.com/support/notice/

CE Electromagnetic Compatibility (EMC)
This digital equipment is compliant with Class A according to EN 55032.

Warning:
This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

CE Safety
This product complies with IEC/EN/UL 60950-1 or IEC/EN/UL 62368-1, Safety of Information Technology Equipment.

Declaration of Conformity CE
(Only for the product has RF function)
Hereby, Dahua Technology declares that the radio equipment is compliant with Radio Equipment Directive (RED) 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.dahuasecurity.com/support/notice/

USA Regulatory Compliance FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received, including interference that may cause undesired operation.

The attention that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
FCC DOC Statement can be downloaded from: https://us.dahuasecurity.com/support/notices/

RF exposure warning
(Only for the product that has RF communication function)
This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

Canada Regulatory Compliance
ICES-003
This Class A digital apparatus complies with Canadian ICES-003.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference, and
(2) This device must accept any interference, including interference that may cause undesired operation of the device.

RF exposure warning
(Only for the product that has RF communication function)

This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry  Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Japan Regulatory Compliance VCCI
These products comply with the requirements of VCCI Class A Information Technology Equipment.

CAUTION
This is Class A equipment. The operation of this equipment in a residential environment could cause radio interference. In such a case, the user may be required to take corrective actions.

Batteries
Correct disposal of batteries in this product
This marking on the battery indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd, or Pb indicate that the battery contains mercury, cadmium or lead above the reference levels in Directive 2006/66/EC and its amending Directive 2013/56/EU. If batteries are not properly disposed of, these substances can cause harm to human health or the environment.

CAUTION
Do not ingest the battery. Chemical Burn Hazard.
This product contains a coin cell battery. If the coin cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.
Keep new and used batteries away from children.
If the battery compartment does not close securely, stop using the product and keep it away from children.
If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.

CAUTION
Risk of explosion if the battery is replaced by an incorrect type.
Do not throw or immerse into water, heat to more than 100 se (212°11, repair or disassemble, leave in an extremely low air pressure environment or extremely high-temperature environment, crush, puncture, cut, or incinerate.
Dispose of the battery as required by local ordinances or regulations.

Safety
The product complies with IEC/EN/UL 60950-1, Information Technology Equipment – Safety – Part 1: General Requirements; or complies with IEC/EN/UL 62368-1, Audio/video, information, and communication technology equipment – Part 1: Safety requirements.
If the power supply to the product is from an external power adaptor without connecting to AC Mains, and the product is not shipped with a power adaptor, customers are required to use the external power adaptor that must fulfill the requirements for Safety Extra Low Voltage (SELV) and Limited Power Source (LPS).

Waste Electrical and Electronic Equipment (WEEE) statements Disposal and Recycling
When this product has reached the end of its useful life, dispose of it according to local laws and regulations. For information about your nearest designated collection point,  contact your local authority responsible for waste disposal. In accordance with local legislation, penalties may be applicable for incorrect disposal of this waste.

This symbol means that the product shall not be disposed of together with household or commercial waste. Directive 2012/19/EU on waste electrical and electronic equipment  (WEEE) is applicable in the European Union member states. To prevent potential harm to human health and the environment, the product must be disposed of in an approved and environmentally safe recycling process. For information about your nearest designated collection point, contact your local authority responsible for waste disposal. Businesses should contact the product supplier for information about how to dispose of this product correctly.

Privacy Protection Notice

As the device user or data controller, you might collect personal data of others such as the face, fingerprints, car plate number, Email address, phone number, GPS, and so on. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures, including but not limited to providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.

About the Manual

  • The manual is for reference only. If there is any inconsistency between the manual and the actual product, the actual product shall prevail.
  • We are not liable for any loss caused by the operations that do not comply with the manual.
  • The manual would be updated according to the latest laws and regulations of related jurisdictions. For detailed information, refer to the paper manual, CD-ROM, QR code, or our official website. If there is any inconsistency between the paper manual and the electronic version, the electronic version shall prevail.
  • All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the manual. Please contact customer service for the latest program and supplementary documentation.
  • There still might be a deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, we reserve the right of final explanation.
  • Upgrade the reader software or try other mainstream reader software if the manual (in PDF format) cannot be opened.
  • All trademarks, registered trademarks, and the company names in the manual are the properties of their respective owners.
  • Please visit our website, contact the supplier or customer service if there is any problem occurring when using the device.
  • If there is any uncertainty or controversy, we reserve the right to final

Support

Should you require any technical assistance, please contact your Dahua distributor. If your questions cannot be answered immediately, your distributor will forward your queries through the appropriate channels to ensure a rapid response. If you are connected to the Internet, you can:

  • Download user documentation and software updates.
  • Search by product, category, or phrase.
  • Report problems to Dahua support staff by logging in to your private support
  • Chat with Dahua support staff.
  • Visit Dahua Support at dahuasecurity.com/support

Contact Information

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
Address: No.1199, Bin’an Road, Binjiang District, Hangzhou, P.R. China Postcode: 310053
Tel: +86-571-87688883
Fax: +86-571-87688815

Email: overseas@dahuatech.com Website: www.dahuasecurity.com

Important Safeguards and Warnings

This Chapter describes the contents covering proper handling of the device, hazard prevention, and prevention of property damage. Read these contents carefully before using the device, comply with them when using them, and keep them well for future reference.

Safety Instructions
The following categorized signal words with defined meanings might appear in the manual.

Signal Words Meaning
DANGER Indicates a high potential hazard that, if not avoided, will

result in death or serious injury.
WARNING| Indicates a medium or low potential hazard which, if not avoided, could result in slight or moderate injury.
CAUTION| Indicates a potential risk that, if not avoided, could result in property damage, data loss, lower performance, or unpredictable results.
TIPS| Provides methods to help you solve a problem or save you time.
NOTE| Provides additional information as the emphasis and supplement to the text.

Safety Requirement

  • Abide by local electrical safety standards to ensure that the voltage is stable and complies with the power supply requirement of the device.
  • Transport, use, and store the device under the allowed humidity and temperature conditions. Refer to the corresponding technical specifications of the device for specific working temperature and humidity.
  • Do not place the device in a location exposed to dampness, dust, extreme hot or cold, strong electronic radiation, or unstable lighting conditions.
  • Do not install the device in a place near the heat source, such as a radiator, heater, furnace, or another heat-generating device to avoid fire.
  • Prevent liquid from flowing into the device to avoid damage to internal components.
  • Install the device horizontally or install it in a stable place to prevent it from falling.
  • Install the device in a well-ventilated place, and do not block the ventilation of the device.
  • Do not disassemble the device arbitrarily.
  • Avoid heavy stress, violent vibration, and soaking during transportation, storage, and installation. The complete package is necessary during transportation.
  • Use the factory package or the equivalent for transportation.

Battery

Low battery power affects the operation of the RTC, causing it to reset at every power-up. When the battery needs replacing, a log message will appear in the product’s server report. For more information about the server report, see the product´s setup pages or contact Dahua support.

WARNING

  • Risk of explosion if the battery is incorrectly replaced.
  • Replace only with an identical battery or a battery which is recommended by Dahua.
  • Dispose of used batteries according to local regulations or the battery manufacturer’s instructions.

ZHEJIANG DAHUA VISION TECHNOLOGY CO., LTD.
Menu: No.1199 bin’an Road. elnilang CIW.
Hangzhou. P. R. China
Wetsrte:www.danuasecurhy.com
Emacoverseaselartuatech.corn
Tet+86-57147688863 I Fax:446-571-67688815
Postal 31c:53

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