SMART PCM11-i5 OPS PC modules with Windows 10 Pro User Guide
- June 6, 2024
- Smart
Table of Contents
PCM11-i5 OPS PC modules with Windows 10 Pro
User Guide
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This guide and other resources for SMART OPS PC modules are available in the
Support section of the SMART website
(smarttech.com/support). Scan this QR code to
view these resources on your mobile device.
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI
logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.
The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of
such marks by SMART Technologies ULC is under license.
Trademark notice
SMART Board, SMART Notebook, SMART TeamWorks, SMART Meeting Pro, smart tech,
the SMART logo, and all SMART taglines are trademarks or registered trademarks
of SMART Technologies ULC in the U.S. and/or other countries. Microsoft and
Windows are either registered trademarks or trademarks of Microsoft
Corporation in the United States
and/or other countries. Intel and Core are trademarks of Intel Corporation in
the U.S. and/or other countries. All other third-party products and company
names may be trademarks of their respective owners.
Copyright notice
© 2021 SMART Technologies ULC. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system, or translated into any language in any form by any means without the
prior written consent of SMART Technologies ULC. Information in this manual is
subject to change without notice and does not represent a commitment on the
part of SMART.
This product and/or use thereof is covered by one or more of the following
U.S. patents:
www.smarttech.com/patents
November 1, 2021
Important information
Federal Communication Commission interference statement
FCC
Suppliers Declaration of Conformity
Unique Identifier: PCM8-1, PCM8-2, PCM11-1, PCM11-2
Responsible Party – US Contact Information
SMART Technologies Inc.
2401 4th Ave., 3rd Floor
Seattle, WA 98121
compliance@smarttech.com
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense
CAUTION
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment.
Restriction
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
IEEE 802.11b or 802.11g operation of this product in the USA is firmware
limited to channels 1 through 13.
EU Declaration of Conformity
Hereby SMART Technologies ULC declares that the OPS PCM8 and PCM11 are in
compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the
following internet address: smarttech.com/compliance.
WARNING
The operation of this equipment in a residential environment this equipment may cause radio interference.
The frequency band and the maximum transmitted power in the EU are listed below:
Transmitting Band (MHz)| Maximum Transmit Power
(conducted dBm)
---|---
2402-2483.5| 21
5150-5350| 21
5470-5725| 21
5475-5875| 21
Restrictions in:
AT/BE/BG/CZ/DK/EE/FR/DE/IS/IE/IT/EL/ES/CY/LV/LI/LT/LU/HU/M
TNL/NO/PL/PT/RO/SI/SK/TR/FI/SE/CH/UK/HR – 5150MHz5350MHZ is for indoor use
only.
Microsoft® statement regarding Windows® 10 operating system
Windows 10 is automatically updated, which is always enabled.
ISP fees may apply. Additional requirements may apply over time for updates.
Innovation, Science, and Economic Development Canada statement
This device complies with RSS-247 of the Innovation, Science, and Economic
Development Canada Rules. Operation is subject to the following two
conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
CAUTION
(i) the device for operation in the band 5150-5250 MHz is only for indoor use
to reduce the potential for harmful interference to co-channel mobile
satellite systems; (ii) the maximum antenna gain permitted for devices in the
bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit;
and
(iii) the maximum antenna gain permitted for devices in the band 5725-5825 MHz
shall comply with the e.i.r.p. limits specified for point-to-point and non-
point-to-point operation as appropriate. (iv) Users should also be advised
that high-power radars are allocated as primary users (i.e., priority users)
of the bands
5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference
and/or damage to LE-LAN devices.
Radiation exposure statement
This equipment complies with ISED radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 cm between the antenna of this device and all nearby
persons. This transmitter must not be co-located or operated in conjunction
with any other antenna or transmitter.
The United Arab Emirates –
Telecommunications and Digital Government Regulatory Authority (TDRA)
TRA
REGISTERED No: ER69829/19
DEALER No: DA0076339/11
Equipment Name: Intel® Wi-Fi 6 AX200
Model: AX200NGW
TRA
REGISTERED No: ER69428/19
DEALER No: DA0076339/11
Equipment Name: Intel Wi-Fi 6 AX201
Model: AX201NGW
Chapter 1
Welcome
SMART Open Pluggable Specification (OPS) PC
modules provide a hassle-free Windows 10 Pro solution 1based on Intel Core™
processors and are designed specifically to work with SMART Board®
interactive displays. All OPS PC modules are Windows Hardware Quality Labs
(WHQL) certified and fully licensed with Windows 10 Pro out of the box.
Install the OPS PC module in a SMART Board interactive display’s OPS slot to
provide a complete 4K UHD Windows 10 installation at your fingertips, without
the need for an external device or additional cables.
Install familiar Windows software applications, such as SMART Notebook® collaborative learning software, SMART TeamWorks™ visual collaboration software, and SMART Meeting Pro® software, and access the internet directly through your existing interactive display’s network connection. Upgrades and services for the OPS PC module are easy to perform without removing the interactive display from its mounting.
NOTE
OPS PC modules are available with customizable memory (RAM) and storage (SSD)
on extended lead times with minimum order quantity. Please contact your local
sales representative for details.
Chapter 2
Installing and using the SMART OPS PC module
Viewing the OPS PC module input source……………………………………………………. 8
Connecting USB drives, peripherals, and other devices…………………………………. 9
Connecting external displays…………………………………………………………………………. 10
You or your organization’s installers can install the SMART OPS PC module in a supported SMART Board interactive display’s accessory slot following the OPS PC module’s installation instructions:
| Series | Installation instructions |
|---|---|
| PCM11 | smarttech.com/kb/171775 |
| PCM8 | smarttech.com/kb/171544 |
TIP
You can install the SMART software that is included with the display on the
OPS PC module. For more information about installing software, see the
software’s installation documentation.
Chapter 2
Installing and using the SMART OPS PC module
Viewing the OPS PC module input source
Open the display’s input source menu:
| Display series | iQ status | Procedure |
|---|---|---|
| GX | N/A | Open the Side Toolbar menu by tapping and sliding either of the |
Side Toolbar menus handles
(located on either side of the screen) towards the center of the screen, and
then tap the Input Source icon
OR
Press the Input Source button on the remote control.
MX100| N/A| Press the Input button on the front control panel or the
remote control.
MX (V2)
MX (V2) Pro| Enabled or
disabled| Press the Input button on the front control panel or the remote
control.
6000S
6000S Pro
7000R
7000R Pro| Enabled| Tap the Home button below the screen, and then tap
Input
OR
Press the Input button on the remote control.
6000S
6000S Pro
7000R
7000R Pro| Disabled| Tap the Home button below the screen.
OR
Press the Home button or the Input button
on the remote control.
TIP
If you want the OPS PC module’s input source to appear
whenever you wake up the display, tap the star in the
the upper-left corner of the OPS PC module’s thumbnail.
7000-V2
7000-V2 Pro| Enabled or
disabled| Tap the Home button at the bottom of the screen, and then tap
Input.
Select the OPS PC module input source.
Chapter 2
Installing and using the SMART OPS PC module
Connecting USB drives, peripherals, and other devices
You can use USB drives, peripherals, and other devices with the OPS PC module by connecting those devices to the OPS PC module’s USB 2.0 Type-A, USB 3.0 Type-A, and USB Type-C receptacles.
Alternatively, you can connect USB devices to the USB receptacles on the display. For information about the type and location of USB receptacles on the display, see the display’s documentation.
NOTE
Charge a maximum of five devices (PCM11 series) or two devices (PCM8 series)
at a time using USB receptacles.
Chapter 2
Installing and using the SMART OPS PC module
Connecting external displays
You can connect an external display to the HDMI out connector on the OPS PC module (rather than the HDMI out connector on the display). This allows you to duplicate or extend the OPS PC module’s desktop to the external display.
Chapter 3
Troubleshooting
This chapter explains how to resolve common issues with the SMART OPS PC module. If the symptoms you’re encountering aren’t covered below or the solutions to the symptoms don’t work, refer to the SMART knowledge base (community.smarttech.com) for additional troubleshooting information.
| Symptom | Troubleshooting steps |
|---|---|
| The on-screen keyboard isn’t visible. |
- Enable the on-screen keyboard:
a. Select Start > Settings.
The Settings window appears.
b. Tap Ease of Access, and then tap Keyboard.
c. Enable Use the On-Screen Keyboard.
For more information, see Use the On-Screen Keyboard (OSK) to type.
- Enable tablet mode:
Tap the notification icon in the bottom-right corner of the screen and then select Tablet mode.
For more information, see Turn tablet mode on or off.
|
-
Restart the OPS PC module:
a. Press and hold the power button on the OPS PC module.
b. Wait two minutes.
c. Press the power button to turn on the OPS PC module. -
If restarting the OPS PC module doesn’t resolve the issue, contact SMART support.
There is an issue with Bluetooth.| See Fix Bluetooth problems in Windows 10:
FAQ.
There is an issue with the network connection.| See Fix network connection
issues in Windows.
Appendix A Connectors
PCM11 series
The following diagram and table present the connectors on the PCM11 series of
SMART OPS PC modules:
| NO | Connector | Connects to | Notes |
|---|---|---|---|
| 1 | Stereo 3.5 mm | Headphones or headsets | See [Analog audio cables and |
connectors.](https://support.smarttech.com/docs/hardware/cables-connectors-
and-extenders/en/about-cables-and-connectors/analog-
audio.cshtml?cshid=analogaudio)
2| HDMI in| External video source| See HDMI cables and
connectors.
3| HDMI out| External display| See Connecting external displays
on page 10 and HDMI cables and
connectors.
4| USB Type-C (×2)| Supported USB drives, peripherals, and other devices| See
Connecting USB drives,
peripherals, and other devices on
page 9 and USB cables and
connectors.
5| USB 3.0 Type-A (×2)| Supported USB drives, peripherals, and other devices|
See Connecting USB drives,
peripherals, and other devices on
page 9 and USB cables and
connectors.
6| RJ45| [N/A]| The OPS PC module uses the MART Board interactive display’s
network connection (if available), so
you typically don’t need to connect
the OPS PC module directly to a
network.
7| USB 2.0 Type-A| Supported USB drives,
peripherals, and other devices| See Connecting USB drives, peripherals, and
other devices on page 9 and USB cables and
connectors.
PCM8 series
The following diagram and table present the connectors on the PCM8 series of SMART OPS PC modules:
| NO | Connector | Connects to | Notes |
|---|---|---|---|
| 1 | USB Type-C | Supported USB drives, peripherals, and other devices | See |
Connecting USB drives, peripherals, and other devices on page 9 and USB
cables and
connectors.
2| USB 2.0 Type-A (×2)| Supported USB drives, peripherals, and other devices|
See Connecting USB drives, peripherals, and other devices on
page 9 and USB cables and
connectors.
3| USB 3.0 Type-A (×2)| Supported USB drives, peripherals, and other devices|
See Connecting USB drives, peripherals, and other devices on
page 9 and USB cables and
connectors.
4| RJ45| [N/A]| The OPS PC module uses the SMART Board interactive display’s
network connection (if available), so
you typically don’t need to connect
the OPS PC module directly to a
network.
5| HDMI out| External display| See Connecting external displays
on page 10 and HDMI cables and
connectors.
6| Stereo 3.5 mm out| External speakers or headphones| See Analog audio
cables and
connectors.
7| Stereo 3.5 mm in| Microphone| See Analog audio cables
and
connectors.
Appendix B
Hardware environmental compliance
SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold, and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment (WEEE)
Electrical and electronic equipment and batteries contain substances that can
be harmful to the environment and to human health. The crossed-out wheeled bin
symbol indicates that products should be disposed of in the appropriate
recycling stream and not as regular waste.
Batteries
The OPS PC module contains a CR2032 coin cell battery. Recycle or dispose of
batteries properly.
Perchlorate material
the battery contains perchlorate material. Special handling may apply. See
dtsc.ca.gov/hazardouswaste/perchlorate.
More information
See smarttech.com/compliance for more information.
SMART TECHNOLOGIES
smarttech.com/support
smarttech.com/contactsupport
smarttech.com/kb/171747
References
- community.smarttech.com
- dtsc.ca.gov/hazardouswaste/perchlorate
- Contact Us
- smarttech.com/kb/171429
- smarttech.com/kb/171544
- smarttech.com/kb/171747
- smarttech.com/kb/171761
- smarttech.com/kb/171775
- SMART Support - SMART Technologies
- Patent Listing | SMART Technologies
- community.smarttech.com/s/topic/0TOU0000000fyjeOAA/accessories?&tabset-823c7=2
- dtsc.ca.gov/hazardouswaste/perchlorate
- Fix Wi-Fi connection issues in Windows - Microsoft Support
- Use the On-Screen Keyboard (OSK) to type - Microsoft Support
- Fix Bluetooth problems in Windows - Microsoft Support
- Turn tablet mode on or off - Microsoft Support
- support.smarttech.com/docs/redirect/?product=cables&context=analogaudio
- support.smarttech.com/docs/redirect/?product=cables&context=hdmi
- support.smarttech.com/docs/redirect/?product=cables&context=usb
- smarttech.com/docfeedback/171747
- smarttech.com/kb/171429
- smarttech.com/kb/171544
- smarttech.com/kb/171761
- smarttech.com/kb/171775
- SMART Support - SMART Technologies
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