INVENTUM VKC6010 Ceramic Hob Cookware Instruction Manual

June 6, 2024
INVENTUM

safety instructions

  • Please read these instructions before operating the appliance and retain it for future use.

  • The appliance is intended solely for domestic use within the home.
    The hob is only to be used for the preparation of food. The appliance is not designed for heating rooms.

  • WARNING: this appliance and the accessible parts will become hot during use. Do not touch hot parts. Keep children younger than 8 away from the appliance unless they are under continuous supervision.

  • This appliance can be used by children aged 8 years and over, as well as by people with reduced physical, sensory or mental capabilities or lack of experience and knowledge,  provided they are supervised and instructed in the safe use of the appliance and understand the hazards involved.

  • Children must not play with the appliance.

  • Cleaning and maintenance shall not be made by children

  • Do not keep objects that children might find interesting in cupboards above or behind the appliance.

  • The cooking zones heat up during use and stay hot for a while afterward. Keep young children away from the hob during and immediately after cooking.

  • The manufacturer cannot be held liable for any damage resulting from failure to follow the safety instructions and warnings.

  • Never open the casing of the appliance.

  • Do not warm closed tins on the hob. There will be a build-up of pressure that will cause tins to explode. You might get injured or scalded.

  • ****WARNING: danger of fire: never leave anything unsupervised on the hob.

  • WARNING: cooking with fat or oil on a hob without supervision can be dangerous and can lead to a fire. NEVER try to extinguish a fire with water. Instead, switch the appliance off and then cover the flames with for example a lid or a fire blanket.

  • The appliance should not be placed or used outdoors.

  • Do not use the appliance as a worktop. The appliance may accidentally be switched on or still be hot or catch fire.

  • Never cover the appliance with a cloth or something similar. If the appliance is still hot or is switched on, there is a risk of fire.

  • Never use a pressure cleaner or steam cleaner to clean the hob.

  • Do not use the appliance in temperatures below 5°C.

  • When you use the hob for the first time you will notice a “new smell”.
    Don’t worry, this is normal. If the kitchen is well ventilated, the smell will soon disappear.

  • WARNING: in case of hotplate glass breakage:
    – shut immediately off any electrical heating element and isolate the appliance from the power supply;
    – do not touch the appliance surface;
    – do not use the appliance.

  • If a drawer underneath the appliance is permitted, without an intermediate bottom, this should not be used to store highly flammable objects/ materials. Ensure that it is adequate clearance of a few centimeters between the bottom of the hob and the contents of any drawers.

  •  The appliance is not intended to be operated by means of an external timer or separate remote control system.

  • Do not place metal objects such as knives, forks, spoons, and lids on the surface of the hob, they may become hot.

  • The ceramic top is extremely strong, but not unbreakable. For example, a spice jar or sharp utensil falling on it could cause it to break.

  • **** WARNING: if the surface is cracked, switch off the appliance to reduce the risk of electric shock.

  • Remember that if the hob is used on a high setting the heating time will be very short. Do not leave the hob unattended if you are using a zone on a high setting.

  • This appliance should only be connected by a registered installer.

  • Faulty parts may only be replaced by original parts that meet safety requirements.

  • Damage caused by incorrect connection, incorrect fitting, or incorrect use is not covered by the warranty.

  • If the connecting cable is damaged, it may only be replaced by the manufacturer, the manufacturer’s service organization, or equivalently qualified persons, in order to avoid dangerous situations.

  • The electrical connection must comply with national and local regulations.

  • The wall plug socket and plug should always be accessible.

  • For connecting, use an approved cable with the correct cable diameters appropriate for the connection. The cable casing should be made of rubber (preferably a cable that meets the directive 60227 IEC 53).

  • The connection cable must hang freely and should not be fed through a drawer. Attention: the maximum power cord length is 200 cm.

  • The worktop into which the hob is fitted should be flat.

  •  The walls and the worktop surrounding the appliance must be heat resistant up to at least 100°C. Even though the appliance itself does not get hot, the heat of a hot pan could discolor or deform the wall.

  • Legislation requires that all electrical and electronic equipment must be collected for reuse and recycling. Electrical and electronic equipment marked with the symbol indicating a separate collection of such equipment must be returned to a municipal waste collection point.

appliance description

Hob
1. Cooking zone – rear left (Ø 145 mm)
2. Cooking zone – front left (Ø 180 mm)
3. Cooking zone – front right (Ø 145 mm)
4. Cooking zone – rear right (Ø 180 mm)
5. Control panel| Control panel
6. Knob for power – cooking zone rear right
7. Knob for power – cooking zone rear left
8. Knob for power – cooking zone front left
9. Knob for power – cooking zone front right
10. Residual heat indicator
11. On/off control light
---|---

before first use

Before you use the appliance for the first time, please do as follows: Carefully unpack the appliance and remove all the packaging material. Keep the material (plastic bags and cardboard) out of reach of children. Check the appliance after unpacking for any damage, possibly from transportation. Clean the glass with a damp cloth. Check that the voltage in your home corresponds with the voltage printed on the bottom of the appliance. Follow the installation instructions in chapter 7 for installing the hob.

operation of the appliance

The hob is controlled with knobs. The four cooking zones each have 11 settings.
Turn the knob of the cooking zone you want to use on the desired setting. The control light for ON/OFF lights up.

S etting Use for:
0 cooking zone off
1 -2 low
3-4 keep warm
5-6 simmering, slowly reheating
7-8 reheating
9-10 cooking, baking, and searing
11 maximum

RESIDUAL HEAT INDICATOR
The residual heat indicator shows the glass is still too hot to touch around the cooking zone.
When the area of the cooking zone is too hot, an indicator light switches on of the corresponding cooking zone. As soon as the temperature has decreased below 60°C, the light goes out.

cookware

  • Use thick, flat smooth bottomed cookware that is the same diameter as the cooking zone. This will help reduce cooking times.

  • Cookware must be placed centrally in the cooking zone.

  • If you use pots made of temperature-resistant glass or earthenware, always consider the manufacturer’s instructions.

  • When using high radiation (bright metal surface) crockery or thick bottom dishes for preparing food on the glass-ceramic hob, the period of reaching the boiling point may be prolonged for a certain time (up to 10 minutes). Consequently, if you need to boil a considerable amount of liquid, it is recommended to use the dark, flat bottom pot.

  • The cooking zone can be damaged if:
    – switched on and left uncovered or with an empty pot on it;
    – if you use pots with an inadequate bottom like uneven, rough, or too small diameter bottoms;
    – never use the earthenware pots as they are very likely to scratch the ceramic surface.

  • Before putting the pot on the hob, thoroughly wipe the bottom of the pot, to prevent heat conduction and to protect the cooking zone.

ENERGY SAVING

  • The bottom of the pot should be slightly concave for optimum heat transfer from the cooking zone.
  • The bottom of the pot should always suit the size of the cooking zone. If the pot is smaller, it can cause energy loss and if larger, the cooking zone may become damaged.
  • Always use a lid to reduce cooking time.
  • The pot size should suit the quantity of food. Cooking smaller quantities of food in large pot results in energy loss.
  • Decrease the heat setting when a liquid comes to a boil.
  •  Minimize the amount of liquid or fat to reduce cooking times.
  • Select the correct heat setting for the several cooking options.

cleaning & maintenance

Make sure all the cooking zones are cooled down before cleaning the hob and unplug the appliance before cleaning or maintenance.

  • Do not use abrasive pads, corrosive cleaners, aerosol cleaners or sharp objects to clean the surface of the hob which are not intended for this purpose.
  • Clean the surface daily with a damp cloth and a mild detergent, such as washing-up liquid. Dry thoroughly with kitchen paper or a clean cloth.
  • Spilled food can be removed by soaking the spot with a damp cloth and some washing-up liquid or a special scraper. Attention: the glass scraper has a razor, therefore, it must be kept away from children.
  • Use a special cleaner for ceramic/induction hobs for difficult stains. Attention: follow the instructions on the product.

installation instructions

  • Safety during use can only be guaranteed when the hob is installed correctly and according to the regulations. The installer is responsible for any damage caused by a faulty installation.
  • The electrical connection must be made by a qualified electrician. This person is aware of the national and local regulations the installation must comply with.
  • The appliance falls under protection class I and can only be used in combination with a grounding conductor connection. The manufacturer accepts no responsibility for any malfunction or damage caused by incorrect electrical installations.
  • The appliance must be connected to a fixed installation and the means of disconnecting it from the fixed installation must be installed according to the installation instructions.
  • The connection cable must hang freely. Do not tie the power cable or pass it along sharp edges. If there is an oven installed below, pass the cable along with the rear corners of the oven to the connection box. It must be positioned so that it does not touch any of the hot parts of the hob or the oven.
  • The connection point, the wall socket, and/or plug must always be accessible.
  • The worktop onto which the hob is placed should be flat. Follow the instructions of the manufacturer of the worktop.
  • Damage caused by incorrect connection, incorrect use, or incorrect fitting is not covered by the guarantee.
  • Attention: any change to the appliance’s interior, including fitting and changing the power cable, must only be performed by a qualified electrician.

OUTER DIMENSIONS
In the drawing below, all the dimensions are displayed in mm.
Sufficient clearance around the hob is essential for the safe use of the hob. Check that there is sufficient clearance. The minimum distance of the hob to a cooker hood should be at least 650 mm.

ELECTRICAL CONNECTION
Attention: this hob includes a power cord with a Perilex plug. The connection is a 2 phase-connection.

  • Check that the voltage in your home corresponds with the voltage printed on the bottom of the appliance.
  • The earthing of the appliance is compulsory by law.
  • Attention: the connection point must always be accessible.
    IMPORTANT : the hob is connected according to the schedule 2 ~ -1N 230V~
    If a different connection is needed, the appliance should only be connected by a qualified fitter. Improper connection can cause the hotplates to burn out. This is not covered by the guarantee.

algemene service- en garantievoorwaarden
Hoe belangrijk service is, hoeven we je niet te vertellen. We ontwikkelen onze producten zodat je er jarenlang onbezorgd plezier van kan hebben. Ontstaat er toch een probleem,  dan vinden we dat je direct een oplossing mag verwachten. Daarom bieden we je op onze producten een omruilservice, bovenop de rechten en vorderingen die je op  grond van de wet toekomen. Door een product of onderdeel om te ruilen, besparen we je tijd, moeite en kosten.

2 jaar volledige fabrieksgarantie

  1. Op alle producten van Inventum krijg je als consument standaard 2 jaar volledige fabrieksgarantie. Binnen deze periode wordt een defect product of onderdeel altijd gratis  omgeruild voor een nieuw exemplaar. Om aanspraak te maken op de 2 jaar volledige fabrieksgarantie, kun je teruggaan naar de winkel waar je het product hebt gekocht of  ontact opnemen met de consumentenservice van Inventum via het contactformulier op www.inventum.eu/service-aanvraag.
  2. De garantieperiode van 2 jaar begint te lopen op de datum van aankoop van het product.
  3. Voor het recht op garantie dien je een kopie van het originele aankoopbewijs te kunnen overleggen.
  4. De garantie geldt uitsluitend bij normaal huishoudelijk gebruik van de Inventum producten binnen Nederland.

5 jaar Inventum garantie

  1. Op de meeste groot huishoudelijke apparatuur en een selectie klein huishoudelijke producten biedt Inventum de 5 jaar Inventum garantie. Deze 5 jaar Inventum garantie  bestaat uit de 2 jaar volledige fabrieksgarantie en daarna 3 jaar aanvullende garantie. Het enige dat je hoeft te doen voor het recht op 3 jaar aanvullende garantie is het  product te registreren binnen 45 dagen na aankoop. In de volgende paragraaf lees je meer over het registreren van het product.
  2. Voor de 5 jaar Inventum garantie geldt dat een defect product of onderdeel gedurende de eerste 2 jaar altijd gratis wordt omgeruild voor een nieuw exemplaar. Gedurende  het 3e tot en met het 5e jaar betaal je alleen de omruilkosten. De actuele omruilkosten kun je terugvinden op www.inventum.eu/omruilkosten.
  3. Om aanspraak te maken op de 5 jaar Inventum garantie kun je teruggaan naar de winkel waar je het product hebt gekocht of contact opnemen met de consumentenservice van Inventum via het formulier op www.inventum.eu/service-aanvraag.
  4. De garantieperiode van 5 jaar begint te lopen op de datum van aankoop van het product.
  5. Voor het recht op garantie dien je een kopie van het originele aankoopbewijs te kunnen overleggen.
  6. De garantie geldt uitsluitend bij normaal huishoudelijk gebruik van de Inventum producten binnen Nederland.

Productregistratie

  1. De 3 jaar aanvullende garantie is eenvoudig en kosteloos te regelen door het product binnen 45 dagen na aankoop te registreren via de website  ww.inventum.eu/garantieregistratie. Wanneer je het product niet binnen 45 dagen na aankoop hebt geregistreerd, heb je nog tot 2 jaar na aankoop de tijd om dit te regelen.  r zijn dan wel kosten aan deze registratie verbonden. De eenmalige registratiekosten bedragen € 89,- voor elk afzonderlijk product. Registreren is alleen mogelijk voor  roducten waar de 5 jaar Inventum garantie op van toepassing is. Of het product in aanmerking komt voor de 5 jaar Inventum garantie vind je in de gebruiksaanwijzing van het product en bij de informatie over het product op de website van Inventum.
  2. De garantieperiode begint steeds te lopen vanaf de datum van aankoop van het product. Ook wanneer het product pas later voor aanvullende garantie wordt geregistreerd, wordt de garantieperiode vanaf de originele aankoopdatum berekend.
  3. De 3 jaar aanvullende garantie kun je alleen aanvragen als je beschikt over een kopie van het originele aankoopbewijs en het Inventum 5 jaar garantiecertificaat.

Groot huishoudelijke apparatuur

  1. toringen of defecten aan groot huishoudelijke apparatuur (vrijstaand- en inbouw witgoed) kunnen worden gemeld via het formulier op www.inventum.eu/service-aanvraag,  elefonisch bij de consumentenservice van Inventum of via de winkel waar je de apparatuur hebt gekocht. Het telefoonnummer van de consumentenservice vind je op www.inventum.eu.
  2. Bij gemelde storingen of defecten aan groot huishoudelijke apparatuur heeft Inventum de mogelijkheid om ter plaatse bij de consument in Nederland een witgoedmonteur  het defecte apparaat te laten onderzoeken en vervolgens een reparatie uit te laten voeren. De consumentenservice van Inventum kan ook besluiten dat het apparaat wordt omgeruild.
  3. Als je een storing of defect aan groot huishoudelijke apparatuur meldt in de eerste 2 jaar vanaf de datum van aankoop, brengt Inventum geen kosten in rekening voor omruilen, voorrijden, onderdelen, materiaalgebruik en arbeidsloon.
  4. Als je het product op de hiervoor beschreven wijze hebt geregistreerd op www.inventum.eu/garantie-registratie en je vervolgens een storing aan groot huishoudelijke  apparatuur meldt in het 3e t/m 5e jaar vanaf de datum van aankoop, dan is de 5 jaar Inventum garantie van toepassing en wordt het apparaat kosteloos gerepareerd of  omgeruild. Je bent dan bij reparatie of omruiling van het  apparaat alleen omruilkosten verschuldigd. De actuele omruilkosten kun je terugvinden op  www.inventum.eu/omruilkosten. Indien je het product niet hebt geregistreerd, dan is de 3 jaar aanvullende garantie niet van toepassing.
  5. Bij een melding van een storing of defect zal een monteur binnen 1 werkdag contact opnemen voor het maken van een bezoekafspraak. Bij melding in het weekend of op feestdagen is dit de eerstvolgende werkdag.
  6. Indien je een storing of defect meldt via het formulier op www.inventum.eu/service-aanvraag, word je via mobiele berichten en e-mail op de hoogte gehouden van de voortgang.
  7. De garantieperiode begint te lopen op de datum van aankoop van het product.
  8. Voor het recht op garantie dien je een kopie van het originele aankoopbewijs en het Inventum 5 jaar garantiecertificaat te kunnen overleggen.
    9. De garantie geldt uitsluitend bij normaal huishoudelijk gebruik van de Inventum producten binnen Nederland.
    20 • Nederlands

Storingen of defecten buiten de garantieperiode

  1. In geval van storingen of defecten aan klein huishoudelijke apparatuur of groot huishoudelijke apparatuur buiten de
    garantieperiode, kan hiervan melding worden gemaakt bij de consumentenservice via het contactformulier www.inventum.eu/service- aanvraag of door te bellen met de consumentenservice.

  2. De consumentenservice kan je vragen het product voor onderzoek of reparatie op te sturen. De kosten van verzending zijn voor jouw rekening.

  3. Aan het onderzoek naar de mogelijkheid tot repareren zijn kosten verbonden. Je moet hier vooraf toestemming voor geven.

  4. Bij groot huishoudelijke apparatuur kan Inventum op jouw verzoek een witgoedmonteur sturen. De voorrijkosten, onderdeel- en +materiaalkosten en arbeidsloon worden dan aan je in rekening gebracht.

  5. In geval van opdracht tot reparatie moeten de reparatiekosten vooraf worden voldaan. Bij reparatie door een witgoedmonteur, dienen de kosten van de reparatie ter plaatse bij de monteur, bij voorkeur via pinbetaling, te worden afgerekend.

Uitgesloten van garantie
1. De hiervoor genoemde garanties gelden niet in geval van:

  • normale slijtage;

  • onoordeelkundig of oneigenlijk gebruik;

  • onvoldoende onderhoud;

  • het niet in acht nemen van de bedienings- en onderhoudsvoorschriften;

  • ondeskundige montage of reparatie door derden of door de consument zelf;

  • door de consument toegepaste niet originele onderdelen;

  • zakelijk of bedrijfsmatig gebruik;

  • het serienummer en/of ratinglabel is verwijderd.
    2. Tevens geldt de garantie niet voor normale verbruiksartikelen, zoals:

  • kneedhaken, bakblikken, (koolstof)filters, etc.;

  • batterijen, lampjes, koolstoffilters, vetfilters enz.;

  • externe verbindingskabels;

  • glazen accessoires en glazen delen zoals ovendeuren;

  • en soortgelijke zaken.
    3. Buiten de garantie vallen transportschades, voor zover deze niet door Inventum zijn veroorzaakt. Controleer daarom je nieuwe apparatuur voordat je deze in gebruik  neemt. Als je beschadigingen aantreft, dien je deze binnen 5 werkdagen na aankoop te melden bij de winkel waar je het product hebt gekocht, of bij de consumentenservice  van Inventum via het contactformulier op de website www.inventum.eu/service-aanvraag. Indien transportschades niet binnen deze termijn worden gemeld, aanvaardt
    Inventum geen enkele aansprakelijkheid ter zake.
    4. Van garantie en/of vervanging zijn uitgesloten: defecten aan, verlies en beschadiging aan het apparaat als gevolg van een gebeurtenis die gewoonlijk verzekerd is onder de inboedelverzekering.

Van belang om te weten

  1. Vervanging of herstel van een defect product of een onderdeel daarvan leidt niet tot verlenging van de oorspronkelijke garantietermijn.
  2. Vervangen onderdelen, verpakkingsmateriaal en omgewisselde apparaten worden meegenomen door de witgoedmonteur en worden eigendom van Inventum.
  3. Indien een klacht ongegrond is, komen alle kosten die daardoor zijn ontstaan voor rekening van de consument.
  4.  Na verloop van de garantietermijn worden alle kosten voor herstel of vervanging, inclusief administratie-, verzend- en voorrijkosten aan de consument in rekening gebracht.
  5. Inventum is niet aansprakelijk voor schade die is ontstaan als gevolg van onjuiste inbouwsituaties.
  6. Inventum is niet aansprakelijk voor schade veroorzaakt door van buiten het apparaat ontstane oorzaken, tenzij deze aansprakelijkheid voortvloeit uit dwingendrechtelijke bepalingen.
  7. Op deze garantie- en servicevoorwaarden is Nederlands recht van toepassing. Geschillen zullen uitsluitend worden berecht door de bevoegde Nederlandse rechter.

general terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that you can enjoy them for many years, without any concerns.  If, nevertheless, there is a problem, we believe you are entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and claims you are entitled to by law. By exchanging a product or part, we save you time, effort, and costs.

2-year full manufacturer’s warranty

  1. Customers enjoy a 2-year full manufacturer’s warranty on all Inventum products. Within this period, a faulty product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full manufacturer’s warranty, you can either return the product to the shop you bought it from or contact the Inventum customer service department via the form at www.inventum.eu/service-aanvraag.
  2. The 2-year warranty period starts from the date the product is bought.
  3. In order to claim under the warranty, you must produce a copy of the original receipt.
  4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

5-year Inventum warranty

  1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer’s warranty, extended by a further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register the product within  45 days of purchase. You can read more about registering the product in the following paragraph. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for a new model during the first 2 years under the warranty.  During the 3rd to 5th year under the warranty, you will only pay the costs of exchange. The current costs of exchange are listed at www.invented.EU/omruilkosten.
  2. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it from or contact the Inventum customer service department via the form at www.inventum.eu/service-aanvraag.
  3. The 5-year warranty period starts from the date the product is bought.
  4. In order to claim under the warranty, you must produce a copy of the original receipt.
  5. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Product registration

  1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of purchase, via the website www.inventum.eu/Garantie-registratie.  If you did not register the product within 45 days of purchase, you can still do so up to 2 years after the purchase date. However, there will be a charge. The one-off registration charge is € 89 for each separate product. Registration is possible only for products that are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is stated in the product user manual and in the product information sheet, on Inventum’s website.
  2. The warranty period always starts from the date the product is bought. If the product is registered for the extended warranty at a later date, the warranty period still starts from the original date of purchase.
  3. The 3-year extended warranty can only be applied if you are in the possession of a copy of the original receipt and the Inventum 5-year warranty certificate.

Large domestic appliances

  1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the form at www.inventum.eu/service-aanvraag, by calling the  Inventum customer service department or in the store where you bought the device. The telephone number of the customer service department can be found at  www.inventum.eu.
  2. In the event of breakdowns or faults in large domestic appliances, Inventum will have the option to have a service engineer inspect the faulty device onsite at the customer in the Netherlands and to carry out repairs, there and then. The Inventum customer service department can also decide to have the device exchanged.
  3. If you suffer a breakdown or fault in a large domestic appliance during the first 2 years from the date of purchase, Inventum will not charge any costs for the exchange, call-out or for parts and labor.
  4. If you registered the product as described before at www.inventum.eu/garantie-registratie and you subsequently report a breakdown of a large domestic appliance in the 3rd  to 5th year of the date of purchase, the 5-year Inventum warranty applies and the device will be repaired or exchanged, free of charge. In the event of a repair or exchange of the device, you only pay the costs of exchange. The current costs of exchange are listed at www.inventum.eu/omruilkosten. If you did not register the product,  the 3-year extended warranty does not apply.
  5. When reporting a breakdown or fault, a service engineer will contact the customer within 1 working day in order to make an appointment. When the report is made in a weekend or during a public holiday, this will be the next working day.
  6. If you report a breakdown or fault via the form at www.inventum.eu/service-aanvraag, you will be kept informed of the progress via mobile messages and e-mail.
  7. The warranty period starts from the date the product is bought.
  8. In order to claim under the warranty, you must produce a copy of the original receipt and the Inventum 5-year warranty certificate.
  9. The warranty applies only to normal domestic use of Inventum products within the Netherlands.

Breakdowns or faults outside the warranty period

  1. Breakdowns or faults in small or large domestic appliances outside the warranty period can be reported to the customer services department via the form at www.inventum.eu/service-aanvraag or by calling the customer services department.
  2. The customer services department may ask you to send the product for inspection or repair. The costs of dispatch will be at your expense.
  3. The inspection to establish whether the repair is possible involves a charge. You need to grant your permission for this, in advance.
  4. In the event of a large domestic appliance, Inventum, at your request, can send out a service engineer. In that case, you will be charged the call-out costs, as well as parts and labor.
  5. In the event of an instruction to repair, the repair costs must be paid in advance. In the event of a repair by a service engineer, the costs of the repair must be settled with the engineer on-site, preferably by means of PIN payment.

Warranty exclusions

  1. The following is excluded from the aforesaid warranties:
  • normal wear and tear;

  • improper use or misuse;

  •  insufficient maintenance;

  • failure to comply with the operating and maintenance instructions;

  • unprofessional installation or repairs by third parties or the customer himself;

  • non-original parts used by the customer;

  • use for commercial or business purposes;

  • removal of the serial number and/or rating label.
    2. In addition, the warranty does not apply to normal consumer goods, such as:

  • dough hooks, baking tins, (carbon) filters, etc.;

  •  batteries, bulbs, carbon filters, fat filters, etc.;

  •  external connection cables;

  • glass accessories and glass parts such as oven doors;

  • and similar items.
    3. Transport damage not caused by Inventum is also excluded. Therefore, inspect your new device before starting to use it. If you detect any damage, you must report this to the store where you purchased the product within 5 working days, or to the Inventum customer service department via the form at www.inventum.eu/service-aanvraag. If transport damage is not reported within this period, Inventum does not accept any liability in this respect.
    4. The following are excluded from warranty and/or replacement: faults, loss of, and damage to the device as a result of an event that is normally insured under the home contents insurance.

Important to know

  1. The replacement or repair of a faulty product, or a part thereof, does not lead to an extension of the original warranty period.
  2. Parts that have been replaced, packaging material, and exchanged devices are taken back by the service engineer and become the property of Inventum.
  3. If a complaint is unfounded, all costs arising from it will be at the customer’s expense.
  4. Following the expiry of the warranty period, all costs of repair or replacement, including administration costs, dispatch, and call-out charges will be charged to the customer.
  5. Inventum cannot be held liable for damage as a result of devices built-in incorrectly.
  6. Inventum cannot be held liable for damage caused by external events unless this liability arises from mandatory statutory provisions.
  7. These warranty and service provisions are governed by Dutch law. Disputes will be settled exclusively by the competent Dutch court.

Inventum Huishoudelijke
Apparaten B.V.
Postbus 5023
6802 EA Arnhem
www.inventum.eu
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VKC6010/03.0821
Wijzigingen en drukfouten voorbehouden/ Änderungen und Druckfehler vorbehalten/
Sous réserve de modification / Modifications and printing errors reserved

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