TCL 55QM751G Class 4K UHD HDR QD Mini LED Smart TV Instruction Manual
- June 6, 2024
- TCL
Table of Contents
55QM751G Class 4K UHD HDR QD Mini LED Smart TV
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Product Specifications:
- Model: 55/65/75QM751G
- Manufacturer: TCL
- Extended Manufacturer Coverage: Up to 4 years
- Priority Service: 3-5 days turnaround time
- Pixel Repair and Burn-In Coverage
- Accidental Damage Protection
- Complimentary Remove & Reinstall for TVs 65″ and
larger
Product Usage Instructions:
Registering Your Product:
To register your TCL TV, you can either text a photo of the
camera icon to 71403 or register online at register.tcl.com. You
can also visit photoregister.com/help for assistance or text HELP
to 71403.
TCL Protection Plan:
Consider adding a TCL Protection Plan within the first 30 days
of ownership to enjoy benefits like extended coverage, priority
service, product replacement, genuine parts & service, pixel
repair, and more.
Important Information:
When removing the TV, take care to follow safety precautions to
avoid electric shock. Do not open the TV as it contains dangerous
voltage. Ensure proper attachment to the base or wall according to
the provided instructions.
Frequently Asked Questions (FAQ):
Q: How do I contact TCL Support?
A: You can reach TCL Support at support.tcl.com/us or call
1-877-300-9509 for assistance.
Q: What should I do if I lose my remote?
A: If you lose your remote, contact TCL Support for a one-time
replacement to ensure uninterrupted viewing experience.
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REGISTER NOW
See inside for details & protect your purchase
Hi! Let’s get started.
TCL Home App Your TCL Smart Hub. Download Now!
55/65/75QM751G
Register and protect your purchase
TEXT TO REGISTER
Text a photo of the camera icon to 71403
TCLQM7GTV
Or register online at register.tcl.com Need help? Visit photoregister.com/help or text HELP to 71403
Add a TCL Protection Plan when you register your product and be covered from
life’s mishaps
Thank you for choosing TCL. We want your ownership experience to bring you as
much joy as the
you purchase during registration. Add a TCL Protection Plan within your first 30 days of ownership to receive the best value and we won’t let anything get in the way of your viewing pleasure.
Benefits & Description
PROTECT
PROTECT PLUS
Extended Manufacturer Coverage
Extended parts & labor coverage for manufacturer defects.
Up To 4 Years Up To 4 Years
Priority Service
Free shipping and rapid turn-around time.
3-5 Days
3-5 Days
Product Replacement
Free 1-time replacement if product cannot be fixed.
TCL Parts & Service
Genuine TCL parts & factory certified service.
No Deductible
$0 out of pocket expense.
Pixel Repair and Burn-In Coverage
Don’t let shadow
xels prevent you from clear viewing.
Accidental Damage Protection
Coverage for drops, breaks and spills starts after 30 days.
Complimentary Remove & Reinstall
Don’t risk it-we’ll remove and reinstall televisions 65″ and larger.
Lost Your Remote?
No problem! We’ll replace your remote, so you never have to leave your couch.
One time only.
DO NOT RETURN TO STORE
WE ARE READY TO HELP contact us first
with any questions
TCL SUPPORT: support.tcl.com/us
1-877-300-9509
TAKE CARE WHEN REMOVING THE TV
Important Information
CAUTION
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
This symbol indicates that this product incorporates double insulation between hazardous main voltage and user accessible parts. When servicing, use only identical replacement parts.
CAUTION: Neutral fusing. Disconnect mains before servicing. Caution: To reduce the risk of electric shock, do not remove cover (or back). No user serviceable parts inside. Refer servicing to qualified service personnel.
This symbol indicates “dangerous voltage” inside the product that presents a risk of electric shock or personal injury.
This symbol indicates important instructions accompanying the product.
WARNING
To reduce the risk of fire or electric shock, do not expose this product to
rain or moisture. This product should not be exposed to dripping or splashing.
No objects filled with liquids, such as vases, should be placed on the
apparatus.
WARNING
The TV is unstable if it is not properly attached to the base or mounted to
the wall. Please follow the base or wall mounting instructions provided in the
User’s Guide to ensure your safety.
Warning: The batteries should not be exposed to excessive heat, such as
prolonged direct
sunlight, open flame, or fire of any kind. Refer to the identification/rating
label located on the back panel of your product for its proper operating
voltage.
Cable TV Installer: This reminder is provided to call your attention to
Article 820-40 of the National
Electrical Code (Section 54 of the Canadian Electrical Code, Part 1) which
provides guidelines for proper grounding and, in particular, specifies that
the cable ground should be connected to the grounding system of the building
as close to the point of cable entry as practical.
Important: This television is a table model and is designed to sit on a firm,
flat surface. Do not place
the TV on soft carpeting or on a similar surface as this may cause the
ventilation slots located on the bottom of the unit to be blocked and may
result in reduced product lifespan from overheating. To assure adequate
ventilation for this product, maintain a spacing of one (1) inch from the top
and side of the TV receiver and two (2) inches from the rear of the TV
receiver and other surfaces. Make sure the TV stand or base you use is of
adequate size and strength to prevent the TV from being accidentally tipped
over, pushed off, or pulled off. This may cause personal injury and/or damage
the TV. Refer to the Important Safety Instructions on the next page. The Power
button on this TV and your remote control puts the TV into a very low-power
standby mode but will not completely turn the power o . In order to completely
shut the power o , you will need to disconnect the power cord from the outlet.
The mains plug/appliance coupler is used to completely turn o the device. If
you prefer to completely turn o the device, you should install the TV in a
manner that allows you to disconnect the power cord when desired.
Product Information
Keep your sales receipt to obtain warranty parts and service and for proof of
purchase. Attach it here and record the serial and model numbers in case you
need them. These numbers are located on the product. Keep the apparatus at
least 8 inches away from the human body.
Input
Signal Compatibility
Antenna/Cable 480i, 480p, 720p, 1080i (NTSC, ATSC, and QAM formats) Composite Video 480i
HDMI 1 HDMI 2
480p, 720p/60Hz, 1080p/24/30/50/60/120/144/240Hz, 1440p/60/120/144Hz,
2160p/24/30/50/60/120/144Hz*
480p, 720p/60Hz, 1080p/24/30/50/60/120/240Hz, 1440p/60/120Hz,
2160p/24/30/50/60/120Hz
HDMI 3 & 4
480p, 720p/60Hz, 1080p/24/30/50/60Hz, 1440p/50/60Hz, 2160p/24/30/50/60Hz
- 144Hz is only supported when VRR (Variable Refresh Rate) is enabled.
For the best viewing experience, remove the energy guide label from the TV front panel or TV screen before use.
Model No.
Serial No.
Purchase Date
Dealer/Address/Phone 1
Important Safety Instructions
1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings.
4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean
only with a dry cloth. 7. Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions. 8. Do not install near any
heat sources such as radiators, heat registers, stoves, or other apparatus
(including
amplifiers) that produce heat. 9. Protect the power cord from being walked on
or pinched particularly at plugs, convenience receptacles,
and the point where they exit from the apparatus. 10. WARNINGPlease refer the
information on exterior bottom enclosure for electrical and safety information
before installing or operating the apparatus. 11. WARNING The main plug is
used to disconnect the device and should remain readily operable. 12. When not
in use, tie up the power cordset with a cable tie or with something similar.
It should not be
near sharp edges as it may cause abrasion of the power cordset. When put into
use again, please make sure the power cordset is not damaged. If any damage is
found, please use a replacement power cord specified by the manufacturer or
that is identical to the original one. 13. No open flame sources, such as lit
candles, should be placed on, under, or near the apparatus. 14. Unplug this
apparatus during lightning storms or when unused for long periods of time. 15.
Only use attachments/accessories specified by the manufacturer. 16. Use only
with the cart, stand, tripod, bracket, or table specified by the manufacturer,
or sold with the apparatus. When a cart is used, use caution when moving the
cart/apparatus combination to avoid any injury. 17. Refer all servicing to
qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been dropped.
18. For safe operation of the apparatus, please follow these installation
requirements: Keep at least 2 inches of ventilation space between the rear
cover of the apparatus and the wall. Keep at least 1 inch of ventilation space
between the apparatus and all other surfaces. Do not allow any of the
apparatus’ ventilation openings to be blocked by objects that might obstruct
them, such asnewspapers, curtains, table-cloths or any other objects. Do not
expose the apparatus to any external heat sources. Do not place any heat
sources such as candles, lamps, etc. on the apparatus. Do not expose the
device to high levels of humidity or to any possible sources of moisture. When
disposing of used batteries from the remote control, consult local regulations
regarding proper disposal. 19. If an outside antenna or cable system is
connected to the product, be sure the antenna or cable system is grounded so
as to provide some protection against voltage surges and built-up static
charges. Section 810 of the National Electrical Code, ANSI/NFPA No. 70-2011
(Section 54 of Canadian Electrical Code, Part 1) provides information with
respect to proper grounding of the mast and supporting structure, grounding of
the lead in wire to an antenna-discharge unit, size of grounding conductors,
location of antenna discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode. See following example:
ANTENNA LEAD IN WIRE
GROUND CLAMP
ANTENNA DISCHARGE UNIT (NEC SECTION 810-20)
ELECTRIC SERVICE EQUIPMENT
GROUNDING CONDUCTORS (NEC SECTION 810-21) GROUND CLAMPS
POWER SERVICE GROUNDING ELECTRODE SYSTEM (NEC ART 250, PART H)
2
FCC Information
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected. Consult the dealer or
an experienced radio/TV technician for help. This Class B digital apparatus
complies with Canadian ICES-003. The series, include models (55/65/75QM751G)
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Supplier Name: TTE
Technology, Inc. (dba TCL North America) Supplier Address: 189 Technology
Drive, Irvine, CA 92618, USA Supplier phone number and internet contact
information: 1-877-300-9509
support.tcl.com/us
Battery CAUTION & Disposal Information
1. For best results, use alkaline-type batteries. 2. Do not mix Alkaline,
Standard (Carbon-Zinc), or Rechargeable (Nickel Cadmium or Nickel Metal
Hydride) batteries. 3. Always replace depleted batteries with two same brand-
new batteries from the same manufacturer.
Never use damaged batteries. 4. Do not use Rechargeable (Nickel Cadmium or
Nickel Metal Hydride) batteries. 5. Install only new batteries of the same
type in your product. There is a risk of fire or explosion if the
battery is replaced by an incorrect type. 6. Do not mix old and new batteries.
7. Batteries should not be exposed to excessive heat, such as prolonged direct
sunlight, open flame,
or fire of any kind as it may result in an explosion, or leakage of flammable
liquid, or gas. 8. Batteries should not be exposed to extremely low air
pressure as it may result in an explosion or the
leakage of flammable liquid or gas. 9. Failure to insert batteries in the
correct polarity, as indicated in the battery compartment, may shorten
the life of the batteries or cause batteries to leak. 10. Batteries should be
recycled or disposed of as per state and local guidelines. Do not dispose of
batteries
in a fire, hot oven, or mechanically crushing or cutting a battery, which may
result in an explosion.
ELECTRONICS & PACKAGING RECYCLING INFORMATION
For information on recycling your old TVs, sound bars, and home comfort
products, and to find drop-off locations in your area, please visit the
“Electronics Recycling” area of the TCL website at www.tcl.com. Click on our
convenient interactive map to quickly locate a solution in your community. TCL
encourages consumers to always look for a recycling or reuse alternative to
discarding televisions and other electronics, and in many areas TCL has
programs for consumers to drop-off and recycle televisions free of charge.
Look for convenient How2Recycle® labels on the product box for help preparing
your new TV packaging for recycling. These labels show important information
identifying the various types of packaging material included with your new TV
along with easy-to-understand recycling instructions.
Warning: To avoid the danger of suffocation, keep plastic packaging away from
babies, children, and pets. Do not use packaging bags in cribs, beds,
carriages, or playpens.
3
What’s in the box
TCL Google TV
Power cable
2 x AAA batteries for remote
M5x20mm
10 x Stand screws
Stand neck component
Stand plate
What you need
Make the most of your TV
TV remote
Phillips head screwdriver
Router + Internet Connection (needed for streaming)
For additional support , please visit support.tcl.com/us
4
Step 1 Set up your TV
Ready for the step-by-step? You’re only minutes away from TV bliss!
Warning: To avoid the danger of suffocation, keep plastic packaging away from
babies, children, and pets. Do not use packaging bags in cribs, beds,
carriages, or playpens.
Remove your TV from the box
Be careful, it’s heavy!
To use the stand
A Take the back cover out of the stand neck component as illustrated, then
match the stand neck with the stand plate and fix it with 6 screws from the
accessory bag.
B To prevent damage to the screen, carefully place your TV on a soft,
cushioned surface. Put the table stand into place and fix it with 4 screws
from the accessory bag.
C Put back the back cover of the stand neck component. D Stand installation is
completed. E Route the cables as illustrated.
A
B
C
D
E
1
2
or
5
Warning (Stability Hazard):
Never place a television set in an unstable location. A television set may
fall, causing serious personal injury or death. Many injuries, particularly to
children, can be avoided by taking simple precautions such as: – Using
cabinets or stands recommended by the manufacturer of the television set. –
Only using furniture that can safely support the television set. – Ensuring
the television set is not overhanging the edge of the supporting furniture. –
Not placing the television set on tall furniture (for example, cupboards or
bookcases) without
anchoring both the furniture and the television set to a suitable support. –
Not placing the television set on cloth or other materials that may be located
between the
television set and supporting furniture. – Educating children about the
dangers of climbing on furniture to reach the television set
or its controls. – NEVER place items that might encourage children to climb,
such as toys and remote controls,
on the top of the television or furniture on which the television is placed. –
ALWAYS route cords and cables connected to your television so they cannot be
tripped over,
pulled or grabbed. If your existing television set is being retained and
relocated, the same considerations as above should be applied.
6
Optional – To mount on a wall
(Wall mount hardware and accessories are not included.)
To mount on a wall
Preparation must be done before mounting your TV on a wall.
Note: Do not place your TV in a location exposed to direct sunlight, heat,
fire, or moisture. Exposure will damage the TV.
1
2
Place your TV on a soft, cushioned surface.
3
55″/75″
55″/65″: Remove the 2 screws on the top back of the TV. 75″: Remove the 4
screws on the back of the TV.
4
55″/75″: Place 4 VESA spacers (not included) into the 4 VESA screw holes.
Screw the VESA bracket tightly onto the back cover with 4 VESA screws from the
separately purchased wall mount.
Follow the instructions that come with the wall mount to hang the TV on the wall.
If you are mounting your TV to the wall, don’t attach the stands.
To mount your TV to the wall, purchase a VESA wall mount
55″ Models
(2 M6x30mm screws – top row) Purchase a VESA 400×300 (2 M6x25mm screws – bottom row)
65″ Models
Purchase a VESA 300×300 (4 M6x16mm screws)
75″ Models
Purchase a VESA 400×400 (4 M6x40mm screws)
The VESA number is the horizontal and vertical measurement of the mounting
holes. For example, 200X200 refers to the fact that the mounting measurements
are 200mm horizontally and 200mm vertically. Follow the instructions that come
with the wall mount. Your wall mount must be able to bear a minimum of five
times the TV’s net weight to avoid causing damage.
Warnings: This product should only be mounted by a professional installer.
Never install or mount this product to the ceiling with the screen side facing
down. Installing or mounting this product to the ceiling or the underside of a
structure or surface is hazardous and may result in personal injury and/or
property damage.
7
Step 2 Power up
In this step, we’ll make sure all systems are a GO! Connect your power cable
to the TV, then plug it into the wall outlet. Power your TV remote by
inserting the included batteries. If applicable, connect external devices by
referencing port label and descriptions on page 10.
Insert batteries in the correct polarity as indicated in the battery
compartment. Power Tip! Always replace depleted batteries with two same brand-
new batteries from the same manufacturer. Never use damaged batteries. If your
remote gets warm/hot during use, discontinue use and contact customer support
immediately at support.tcl.com/us. Review the Battery CAUTION & Disposal
Information on page 3.
8
Step 3 Grab your remote
The TV remote should feel right at home in your hand. We designed it to be
incredibly intuitive for watching TV and navigating on-screen menus.
A INPUT To select input source and display the quick panel REMOTE MICROPHONE
Talk to the remote microphone after pressing the Google Assistant button
POWER Turn TV on and off PROFILE SELECTOR Switch profile
GOOGLE ASSISTANT BUTTON Press to activate the remote’s Google Assistant
microphone. Search content through your voice by holding down the button
SETTINGS To display the dashboard menu / / / CIRCULAR D-PAD Navigation
direction buttons
(Up/Down/Left/Right)
OK BUTTON To confirm an entry or selection BACK Return to previous screen HOME
To access the TV homepage LIVE GUIDE Open the Live TV Electronic Programming
Guide (EPG)
/ VOLUME Raise and lower volume / CHANNEL To change channels
QUICK SETTINGS Open the quick menu MUTE Press the button to mute the sound TCL
HOME Access TCL Home VIRTUAL KEYBOARD To display the on-screen keyboard
INFORMATION In TV source, press to view the program information
How to turn on/off the backlight of the remote?
The backlight of the remote will be turned on automatically when it is taken
up. If you want to turn off the backlight, press and hold the SETTINGS button
and the BACK button at the same time for 3 seconds. If you want to turn on the
backlight again, press and hold the SETTINGS button and the BACK button at the
same time for 3 seconds.
Tip! Follow the on-screen guide to pair the remote control with the TV when pressing the button for the first time.
9
Step 4 Get to know your TV
TV FRONT
A
A STATUS LIGHT OF HANDS-FREE VOICE CONTROL Glows when you activate the hands-
free voice control. (To learn more about the function, go to page 15.) IR
RECEIVER Receives signal from the TV remote.
B POWER and OPTIONS BUTTON Press once to open the menu. Short click to change
the menu and long click to select.
C HANDS-FREE VOICE CONTROL MIC SWITCH Toggle switch to enable or disable the
TV’s integrated microphone.
TV BACK
TV BOTTOM
TV SIDE
USB 3.0 5V 0.9A
D C BE
USB 2.0 5V 0.5A
D POWER PORT Connect your TV to the power source with the included power
cable.
E USB PORT Connect a USB device to access photos, music and movies. Or connect
the optional TCL webcam to chat with friends using supported video call apps.
F ETHERNET Connect using an ethernet cable to your home network router or
switch.
G HDMI PORTS Highest quality audio/video connection. Connect cable box, Blu-
ray player, gaming console, or other devices to your TV using HDMI cables.
HDMI port 1: Supports up to 4K/144Hz HDMI port 2: Supports up to 4K/120Hz HDMI
ports 3 & 4: Supports up to 4K/60Hz
H HDMI eARC/ARC PORT Connect HDMI eARC/ARC (audio return channel) capable
audio devices like sound bars or AV receivers.
I ANTENNA/CABLE IN Connect an outdoor VHF/UHF antenna or Cable TV feed.
J AV IN adapter AV Input (analog audio/video). The AV Input can be used to
connect older devices that use analog audio/video outputs. Compatible adapter
(not included) connects to the RCA cable (video – yellow and audio – white and
red) that you normally use to connect to that device.
K HEADPHONE OUT Connect headphones or other external speakers.
L OPTICAL (DIGITAL AUDIO OUT) Connect an optical cable to an external digital
audio system.
10
F
G
G/H I J K L
4K/ 144Hz
4K/ 120Hz
4K/ 60Hz
4K/ 60Hz (e)ARC
CABLE/ANT
AV IN
AUDIO OUT
Step 5 Complete guided setup
It’s the final stretch-hurray!
Let’s Connect
Once your language has been selected, you can quickly set up the TV using the
Google Home app on an Android or iOS phone.
TV interface may vary and is subject to change. The model number shown will
vary depending on your TCL Google TV model number.
Or you can follow the easy on-screen instructions to setup your TV. If you
aren’t ready to connect your TV to a wireless network, you can still use it as
a regular TV. To enjoy all smart features and services on your TCL TV with
Google TVTM, a Google Account, a TCL account, and a reliable broadband
internet connection are required.
And setup is done… Congratulations!
Continue using the remote to personalize your Home screen, streaming apps
line-up, stream movies, and so much more. Key things to know: A paid
subscription or other payments may be required for some streaming apps.
Streaming apps availability are subject to change and vary by country.
WE ARE READY TO HELP
contact us first with any questions
TCL SUPPORT: support.tcl.com/us
1-877-300-9509
11
TCL North America Limited Warranty
All New TCL Product Models including LCD/LED Televisions, Sound Bars, and
Appliances including Window Air Conditioners, Portable and Through-The-Wall
Air Conditioners, Dehumidifiers, Air Purifiers, and Robot Vacuums (each
individually referred to as a “Product” or “Unit”, and together referred to as
the “Products”).
What your warranty covers: Defects in materials or workmanship to the original
owner of this TCL Product when purchased as new from an Authorized Dealer of
TCL brand Products in the United States and packaged with this warranty
statement.
New Products (Non-Commercial Use)
For how long after your purchase: One (1) year from date of purchase or
delivery for parts and labor for non-commercial use.
New Products (Commercial Use)
For how long after your purchase: Six (6) months from date of purchase or
delivery for parts and labor for commercial use. Commercial use includes, but
is not limited to, the use of this Product in a commercial or business
environment, the use of this Product in an institution or for institutional
purposes, or other commercial purposes including rental purposes.
What we will do
At TCL’s discretion, (1) pay an Authorized TCL Service Center for both labor
charges and parts to repair your Product, or (2) replace your Product with a
new or refurbished/remanufactured equivalent value Product. The decision to
repair or replace will be made solely by TCL. See section entitled “How to get
service.”
How to get service
Before submitting a request for warranty service, please visit support.tcl.com
for helpful FAQs and additional troubleshooting suggestions. To get warranty
service, contact TCL Customer Support by visiting support.tcl.com/contact-us.
Please have your Product type, model number, serial number, and ZIP code
ready. Troubleshooting and prior approval from a TCL representative MUST occur
before sending in your Product to a TCL Service Center. A representative must
troubleshoot your problem over the telephone, via chat, or through e-mail
before receiving service. If it is determined that your Unit requires service,
the service location will be at the sole discretion of TCL based upon the
Limited Warranty Statement. At the sole discretion of TCL, television screen
sizes 43-inches and smaller will either be repaired at an Authorized TCL
Service Center or directly exchanged for a new or refurbished/re-certified
Unit. At the sole discretion of TCL, television screen sizes 44-inches or
larger will either be repaired or directly exchanged for a new or refurbished
/re-certified Unit at an Authorized TCL Service Center or in-home. At the sole
discretion of TCL, Sound Bars, and Appliances including Window Air
Conditioners, Portable and Through-The-Wall Air Conditioners, Dehumidifiers,
Air Purifiers, and Robot Vacuums will either be repaired or directly exchanged
for a new or refurbished/re-certified Unit at an Authorized TCL Service Center
or in-home. In the event of a service visit where the on-site technician, in
his-her sole discretion, deems the home or property conditions to be hazardous
and/or unsafe, TCL reserves the right to cancel or re-schedule the service
visit, or opt for an exchange of the in-warranty Unit for a refurbished/re-
certified Unit in lieu of the in-home service visit. TCL is not responsible
for transportation costs for warranty coverage, including but not limited to
Unit repair or replacement, to the Authorized TCL Service Center or TCL-
designated address. However, TCL will pay for return shipping to a United
States address only. TCL will provide instructions for packaging and shipping
the Unit to the Authorized TCL Service Center or TCL-designated address. Units
that are improperly packed and damaged during shipping are not covered under
your limited Product warranty. Proof of purchase in the form of a bill of sale
or receipted invoice from an Authorized Dealer which is evidence that the
Product is within the warranty period must be presented to obtain warranty
service. In the event that a Unit is to be replaced, a picture of the back of
the Unit showing the model and serial number and picture of the Product issue
itself may be required. PRE-AUTHORIZATION MUST BE OBTAINED BEFORE (1) SENDING
ANY PRODUCT TO AN AUTHORIZED TCL SERVICE CENTER, OR (2) OBTAINING ANY IN-HOME
REPAIR/REPLACEMENT/RENTAL SERVICES.
12
TCL North America Limited Warranty
What your warranty does not cover
A Unit sold in “As-Is”, “Used”, “Factory Reconditioned”, “Factory Re-
Certified”, or “Refurbished”, condition or with faults. Damage caused by
transportation or handling, including damage during shipment from a Retailer
(please contact your Retailer for assistance). Extended Service Plans
purchased from Retailers. Please contact your Retailer for assistance.
Customer instruction. (Your Owner’s Manual describes how to install, adjust,
and operate your Unit. Any additional information should be obtained from your
Authorized Dealer). Service calls to your home for delivery or pick-up,
installation, instruction, replacement of house fuses, connection of house
wiring or plumbing, or to correct unauthorized repairs. Installation and
related adjustments, or damage resulting from installation. Damage resulting
from non-approved installation or repair methods. Failure of the Product to
perform due to signal reception problems not caused by your Unit, or due to
power failures or interruptions, or inadequate electrical service. Damage from
misuse, abuse, neglect, insects, normal wear and tear, cosmetic damage,
mishandling, faulty installation, inadequate electrical wiring, or power line
surges. Damage caused by operating the Product in a corrosive or wet
atmosphere. Markings or images on the television’s panel resulting from
viewing fixed images (including but not limited to certain 4:3 images on wide
screen televisions, or data or images in fixed screen locations from banners,
video games, or certain broadcast networks). Units that have original factory
serial numbers that are unreadable or missing, or that have been changed,
defaced, or altered in any manner. Batteries. A television that has been
modified or incorporated into other Products, or that has had the serial
number removed or altered. Use of accessories or components that are not
compatible with this Product. A Unit purchased or serviced outside of the
United States. Costs of shipping the Unit to the Authorized TCL Service Center
or TCL-designated address. TCL will pay for return shipping to the customer to
a United States address only. Acts of nature or God (as illustrative examples
and for the avoidance of doubt, such acts of nature or God include but are not
limited to damage caused by earthquakes, fires, lightning, or flood whether
caused by nature or humans). Special, incidental, or consequential damages.
LIMITATION OF WARRANTY
THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. NO
VERBAL OR WRITTEN INFORMATION GIVEN BY TTE TECHNOLOGY, INC. DBA TCL NORTH
AMERICA, ITS AGENTS OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY
INCREASE OR MODIFY THE SCOPE OF THIS WARRANTY. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. TTE
TECHNOLOGY, INC. DBA TCL NORTH AMERICA SHALL NOT BE LIABLE FOR SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR
ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT.
THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF
THE STATE OF CALIFORNIA. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON
THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY AND WARRANTY PERIOD SET
FORTH ABOVE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. PLEASE VISIT
WWW.TCL.COM TO VIEW THE MOST CURRENT VERSION.
How State Law relates to this warranty
Some states may not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the above limitations or exclusions may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary
from state to state.
If you purchased your Unit outside of the United States or seek warranty
service coverage outside of the United States, this warranty does not apply.
Contact your dealer for warranty information.
Service calls which do not involve defective materials or workmanship are not
covered by this limited warranty. Costs of such service calls are the sole
responsibility of the purchaser.
13
Broadcasting & Operating Environment
Broadcasting system Receiving Channels
Tuner type Operating Temperature Operating Humidity Storage Temperature
Storage Humidity
US System NTSC-M ATSC standard (8VSB), QAM
VHF2-13 UHF14-69 CATV
14-36 (A)-(W) 37-59 (AA)-(WW) 60-85 (AAA)-(ZZZ) 86-94 (86)-(94)95-99 (A-5)-(A-1) 100-135 (100)-(135) 01 (4A)
Frequency synthesized
5°C to 35°C (41°F to 95°F)
20% to 80%, non-condensing -15°C to 45°C (5°F to 113°F)
10% to 90%, non-condensing
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade Dress
and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing
Administrator, Inc.
Dolby, Dolby Vision, Dolby Vision IQ, Dolby Atmos, Dolby Audio and the
double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
Manufactured under license from Dolby Laboratories. Confidential unpublished
works. Copyright © 19922022 Dolby Laboratories. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by TTE Corporation is under
license. Other trademarks and trade names are those of their respective
owners.
For DTS patents, see http://patents.dts.com. Manufactured under license from
DTS, Inc. or DTS Licensing Limited. DTS, DTS:X, Virtual:X, and the DTS:X logo
are registered trademarks or trademarks of DTS, Inc. in the United States and
other countries. © 2021 DTS, Inc. ALL RIGHTS RESERVED.
Manufactured under license from IMAX Corporation. IMAX® is a registered
trademark of IMAX Corporation in the United States and/or other countries. For
DTS patents, see http://patents.dts.com. Manufactured under license from DTS
Licensing Limited. DTS and the DTS logo are registered trademarks or
trademarks of DTS, Inc. in the United States and other countries. © 2020 DTS,
Inc. ALL RIGHTS RESERVED.
14
Troubleshooting
Having trouble completing the guided setup? Don’t worry, it’s usually an easy
fix. Cannot connect to wireless network (WiFi)
· Select the correct wireless network name and verify the password entered
(case sensitive). · Relocate the router from objects that interfere with
performance (cordless phones, baby monitors, etc.). · Reboot the router by
disconnecting the power for more than 2 minutes and reconnect.
Problems connecting my cable box or antenna through a coax cable
· For best performance, use the HDMI connection. If not available, then: ·
Make sure the cable connections to the TV and your device are securely
fastened. · Select cable or antenna input. · Select the channel scan menu and
follow the on-screen instructions to perform a full channel scan.
What is the remote code for programming my Universal or Cable box remote
control?
· Please visit https://go.tcl.com/codes
How to update Parental Control password
· Select “Settings” from the home screen. · Select “System”. · Select
“Parental Controls” to set up or change your personal password Notes: · You
can set up your personal password anytime. · If you forget your personal
password, you can use 0423 to reset.
How do I turn Text-to-Speech (TTS) on or off?
· Select “Settings” from the home screen. · Select “System”. · Select
“Accessibility”. · Select “TalkBack”. · Select “Enable” and press OK to turn
it on or off. · For more information visit: https://go.tcl.com/tts-atv
How to use voice control through the remote control?
· In Google TV mode, press and hold the “HOME” and “OK” buttons on your remote
at the same time. · Keep your remote within 3 ft. of your TV during the
pairing process. · Then
when the TV display shows that the Google Assistant is ready speak towards
the remote
microphone by holding down the Google Assistant button to ask a question or
try a suggestion.
How to use hands-free voice control?
Notes: – Make sure the hands-free voice control mic switch (refer to page 10
for its position) is turned on
before using this function. – Ensure your smart TV is connected to the
internet for Google Assistant to work. · In Google TV mode, press the Google
Assistant button on your remote. · Select “Yes, I’m in”. · Say “OK Google” or
“Hey Google” to activate the hands-free voice assistant without using
the remote control. · Speak towards the TV to ask a question or try a
suggestion. Follow these steps to enable the always-on hands-free voice
control: · Select “Settings” from the home screen. · Select “System” > “Power
& Energy” > “Quick Start” and turn it on. · Select “System” > “Power & Energy”
“Screenless Service”. · Turn on the “Screenless Service” and you can enjoy hands-free voice control in TV standby mode.
Need more help?
support.tcl.com/us 1-877-300-9509
15
Home Theater, Made Simple.
Complete your Home Theater Experience with a TCL Sound Bar!
Offering a truly immersive 5.1 surround sound experience, enjoy superior sound
with DTS® Virtual:XTM and Dolby AudioTM
packaged in an elegant cosmetic design.
Delivering the best of premium sound and value.
Q6510
Learn more at TCL.com or visit your favorite retailer.
Copyright © 2023 by TCL. All rights reserved. TCL and the TCL Logo are owned
by TCL Corporation and under license to TCL North America. Other brand and
product names are the trademarks or registered trademarks of their respective
owners.
TCL North America 189 Technology Drive, Irvine, CA 92618, USA
Part No.: 80123-000640
References
- Patents - DTS
- Photoregister | Help
- TCL Support
- TCL Support
- TCL Support
- TCL USA | TVs, Sound Bars, Phones, Appliances
- TCL Support
- TCL — How to Enable and Disable Text-to-Speech on My TCL TV with Android TV and featuring Google TV?