K23 Earbuds Manual: Occiam True Wireless Sport Headphones User Guide

June 6, 2024
Occiam

The Occiam K23 True Wireless Sport Headphones User Manual provides detailed information on how to use and maintain the product. The manual includes a list of what’s in the box, product parameters, and instructions on how to connect the earbuds with a mobile phone. It also explains how to reset the earbuds and wear them correctly. The manual provides information on the functions for music and calls, as well as how to charge the earbuds and charging case. Additionally, it includes tips on signal transmission, storage, and maintenance. The FAQ section addresses common issues such as low volume, disconnections, and resetting the earbuds. Overall, the manual is a comprehensive guide for users to fully utilize and maintain the Occiam K23 True Wireless Sport Headphones.

**occiam K23 True Wireless Sport Headphones User Manual

**

occiam K23 True Wireless Sport Headphones User Manual

What’s in the box

  • Charging Case x1
    Charging Case

  • Wireless Earbuds x2
    Wireless Earbuds

  • Type-C Cable xl

  • Ear tips x3

  • User Manual x1

Note: Please Remove Protective Films of The LED Power Display and Charging Contacts Before Using It.

Overview

Overview

Product Parameters

  1. Bluetooth Version: BT5.0
  2. Supports: HSP/HFP/A2DP/AVRCP
  3. Charging Port: Type-C
  4. Battery Capacity: 75mAh Charging case: 500mAh
  5. Battery Life: Twin Earbuds will last 8 hours on single fully charge(Actual battery life changes with the song types and volume requirements)
  6. Standby Time: Up to 100 hours
  7. Charging Time: 1-1.5 Hrs for earbuds / 2.5Hrs for charging case
  8. Transmission Range: 33 feet (with no obstacle)

Bluetooth Connection with Mobile Phone

Bluetooth Connection

(Prior to first use- Please be sure both the Earbuds and the Charging Case are fully charged.)

Step 1- The twin earbuds can be automatically power on and paired when they are taken out of the charging case.

If the earbuds are not connected to your device over 3 minutes, the earbuds will power off automatically. Turn on the earbuds manually by pressing down the MFB button about 3 seconds at the prompt” power on” and one beep sound.] Only one earbud led indicator flash white that means both earbuds get paired with each other successfully and enter dual ear mode.

Step 2 – Activate Bluetooth setting on your phone, search and choose “K23″to connect.(There should be voice prompt “connected” from both earbuds if you wear them. And the indicators of both earbuds will turn off. ]

At dual ear mode, if you only want to use one earbud for music or call, just put another earbud into the charging case.

Dual ear mode

Automatically re-connection:
The last paired device will reconnect the earbuds by default after the first successful connections.
Pair device

Mono Mode Connection with Mobile Phone

Each earbud can work independently at mono mode, setting as below: (Before below steps, please empty all the Bluetooth name K23 on your mobile phones, turn off the Bluetooth of your phones.)

One earbud connect mobile phone A

Step 1. Power on: Take one earbud out of the charging case.

Step 2. Reset: Click the MFB button three times to clear previous pairing memory. The earbud will power off. Press 3 seconds to turn on the earbud manually at the prompt “power on” and “pairing”, the indicator of the earbud will flash white light once every 0.5 seconds.

Step 3.Mono mode setting: Double -click the MFB button, the earbud led indicator flashes quickly for a while, then flash slowly, that means the earbud enter mono mode.

Step 4. Connect with mobile phone: Open the Bluetooth of your mobile phone, search “K23″on the mobile phone and click to connect. When the connection is successful, you can hear voice prompt “connected’: the earbud’s indicator will turn off.

One earbud connect mobile phone B

Repeat above 4 steps to connect another earbud to mobile phone B.

Note: Please Remove Protective Films of The LED Power Display and Charging Contacts Before Using It.

How to reset earbuds?

If you hope both earbuds recover dual ear mode from mono mode, please reset earbuds. Before below steps, please empty all the Bluetooth name K23 on your mobile phones, turn off the Bluetooth of your phones.

  1. Take out both earbuds from charging case, quick-press 3 times on each earbud, you can hear voice prompt “du” and ” power off ” , the previous pairing memory is cleared, both earbuds are power off.
  2. Long-press the button of each earbud to turn on earbuds manually. Then quick-press 2 times on button of each earbud, wait for a while. If only one earbud led indicator flash white while another earbud led indictor turn off, that means both earbuds get paired with each other successfully and enter dual ear mode.
  3. Now open the Bluetooth on your device, search “K23” to connect.

How to wear the earbuds correctly?

Take out “R earbud” to wear on right ear.

Wear earbud

The ear hooks are adjustable, you can bend it to fit your ears tighter if in need.

How to place headphones

Headphone

Functions

Functions For music

[Functions on “R Earbud”]

Play/Pause: Click Once
Next track: Long Press MFB
Volume + : Quick Double-Click
Siri: Quick Triple- Click

Note: at single channel mode, R earbud only support next song and volume +.

Earbud

[Functions on “L Earbud”]

Play/Pause: Click Once
Previous Song: Long Press MFB
Volume – : Quick Double-Click
Siri: Quick Triple- Click

Left earbud

Note: at single channel mode, L earbud only support next song and volume +.

For Call

Answer Call: Click Once
End a call: Click Once
Reject an incoming call: Long Press 2S
Siri: Quick Triple-Click

Earbud

If there is a new incoming calls when you’ re already on the first call:

  1. Click once to answer new incoming call, but your first call ended.
  2. Long press the button, go on with the first call, new incoming call ended.

Charging

Earbuds Charging

Earbuds start to charge only when you put the earbuds into the charging slot with right way.(You can charge the charging case and earbuds at the same time, or you can charge charging case first then to charge the earbuds

  1. When being charged, Earbuds’ LED light will illuminate white.
  2. When fully charged, the charging case will automatically stop charging and the earbuds’ LED white light will go off.

White light means “earbuds are in charging”.
White light off means “Fully Charged”

Earbuds Charging 

Charging Warning

  1. After using a period of time, the earbuds don’t charge or even can’t turn on because of oxidized magnet connector. You can handle this problem by using alcohol rag to clean the magnet connector on earbuds and charging case.
  2. Earbuds can automatically turn off immediately, meanwhile start charging when you put back into charging case. Also they will automatically turn on and pair when being picked up.

Charging Case Charging

Type-C USB charging

There is a Type-C usb charging cable in the package, please use it to charge the case directly. During Charging, the digital display will flashing and display battery in real time. After full charge, the number is displayed as 100.

Charging Case Charging

Wireless Charging

Easy to charge your charging case without cables, just put your charging case on the wireless charging pad.
If the charging case doesn’t start to charge, please try to reposition it. (Wireless Charging Pad Not Included)

Wireless Charging 

Signal Transmission

The maximum distance that the earbuds can receive the signal transmitted by your phone is 33feet, but this is if there is no obstacle between the earbuds and the phone.

Therefore, to ensure that the earbuds will not cut in or cut out during use, please minimize the distance between the earbuds and the phone and ensure that there is no obstacle between the earbuds and the phone.

Signal Transmission

Storage and Maintenance

  1. If the earbuds have been unused for more than 3 months, we recommend that you charge them.
  2. Please use chargers that are FCC(Federal Communications Commission) approved.
  3. Do not disassemble Earbuds.
  4. Adult supervision is required for children age 6 and under.
  5. Do not expose the earbuds in high or low temperature, do not use the earbuds in a thunderstorm storm. Avoid falling or violent impact of the device. Keep the device away from fire, do not put the device in water.
  6. Do not use oil or any volatile liquid to clean this product.

Specifications

Product Parameters

|

---|---

Bluetooth Version

|

BT5.0

Supports

|

HSP/HFP/A2DP/AVRCP

Charging Port

|

Type-C

Battery Capacity

|

75mAh (earbuds), 500mAh (charging case)

Battery Life

|

8 hours (twin earbuds on single fully charge)

Standby Time

|

Up to 100 hours

Charging Time

|

1-1.5 hours (earbuds), 2.5 hours (charging case)

Transmission Range

|

33 feet (with no obstacle)

FAQ’s

Why the Earbuds Volume is too low ? Even if i have adjusted the earbuds volume to the MAX ? And I have tested iPhone and Android Phones. iPhone can do it, Android can’t, Why ?

Yes, Android can’t do it. Because iPhone and Android are different system protocol, iPhone system can overcome this, but Android can’t be consistent. If you are using Android phone, you have double-clicked the “R” Earbud button to increase volume to the maximum, you still think the volume is a little low, you can try to adjust the volume by your phone. Hope this answer will solve your confusion.

Why is there only one earbud with sound after connecting, or both earbuds can’t connect with each other when take out of the charging case?

For these 2 issues, you need to reset the twins earbuds. The detail process follows:

  1. Before using, please make sure the Earbuds are fully charged. Then forget all Bluetooth devices on your phone Bluetooth menu and turn of the Bluetooth of all your mobile phones.
  2. Take out of the twins earbuds from the Charging case at the same time, waiting for a while, if only one earbud flashes white light, It means the twins earbuds pair with each other successfully.
  3. Open the Bluetooth of your mobile phone, search “K23″ to connect, both earbuds will have prompt” connected’: Then both earbuds will have music sound.

Why do my Bluetooth earbuds keep cutting in and out?

There could be a few things that are causing the problem.

For example:

  1. low battery When the battery for your earbud is in low battery status, it’s going to cause more disconnections. Keeping it fully charged will prevent many of these issues with cutting out. You just need to charge it up.

  2. beyond Bluetooth distance If you have too much distance between your Bluetooth headphones and the device you’ve connected it with, your connection can easily drop. Please not let the distance between the earbuds and your mobile phone more than 33 feet( without obstacle).

  3. you’ve got too many apps going on.
    Too many apps running in your background is a common and easy fix. When Bluetooth is trying to pair with them, it causes interference with the connection. Plus, some devices are rather limited in the number of apps that it can run at the same time.

  4. something is interfering
    If you have another person in the room trying to access the same device, the Bluetooth will go with the primary connection.

  5. give it a reset
    Sometimes, a simple reset is all it takes. Put your earbud back into charging case, after one minute, turn it back on and see how it performs.

  6. reset your audio device too
    Sometimes, it’s just that your device is having trouble with the Bluetooth. Reset it by turning it off and then on again.

When on a phone call, can I hear voice in both Earbuds?

Yes, you can hear the voice in both earbuds when both earbuds are paired and connected to the same mobile phone.

If the earbuds are not in charging case, can I turn off or on the earbuds manually?

Yes, firstly please turn off the Bluetooth of your device, so the earbuds are disconnected from your device.

Turn off :Long-press the button of the left earbud, the left earbud will be power off, long-press the button of the right earbud, the right earbud will be power off.

Turn on : Long-press the button of the left earbud, the left earbud will be power on, long-press the button of the right earbud, the right earbud will be power on.

For more detailed product FAQS, please feel free to contact us via Amazon message or our after-sale e-mail, we will response within 12 hours to resolve it for you.

Does only one earbud play sound?****

If you just receive the earbuds, please don’t open the bluetoth of mobile phone firstly, we need get twin earbuds paired with each other firstly, otherwise, only one earbud connects to your mobile. When only one connects to your mobile, we can see the led indicator of workable one light off, and another one still flashes blue and red alternatively, after a while , it will shut off, at this time it is easy for us to think another one is not workable.

How to pair with mobile?****

Empty the bluetoth list of mobile phone, then turn off the bluetoth of mobile phone. When both earbuds have power, take them out from charging case, the led indicator of one earbud flashes blue slowly, and the led indicator of another earbud flashes red and blue alternatively, that means “both earbuds are got paired with each other successfully”, then open the bluetoth of your phone to search T17 to connect.

How to reset?****

Empty the bluetoth list of mobile phone, then turn off the bluetoth of mobile phone. Quick press 4 times on silver button of each earbud, that means left 4 times, right 4 times. So that the previous pairing memory is cleared.

where are the controls to answer, pause and end a call?

On the headset (the silver button in the picture) and each headset has the same buttons. since they can be used separately

Does only one earbud play sound?

 If you just receive the earbuds, please don’t open the bluetoth of mobile phone firstly, we need get twin earbuds paired with each other firstly, otherwise, only one earbud connects to your mobile. When only one connects to your mobile, we can see the led indicator of workable one light off, and another one still flashes blue and red alternatively, after a while , it will shut off, at this time it is easy for us to think another one is not workable.

How to pair with mobile?

Empty the bluetoth list of mobile phone, then turn off the bluetoth of mobile phone. When both earbuds have power, take them out from charging case, the led indicator of one earbud flashes blue slowly, and the led indicator of another earbud flashes red and blue alternatively, that means “both earbuds are got paired with each other successfully”, then open the bluetoth of your phone to search T17 to connect.

How to reset?

Empty the bluetoth list of mobile phone, then turn off the bluetoth of mobile phone. Quick press 4 times on silver button of each earbud, that means left 4 times, right 4 times. So that the previous pairing memory is cleared.

where are the controls to answer, pause and end a call?

On the headset (the silver button in the picture) and each headset has the same buttons. since they can be used separately.

These are listed as weighing 5 ounces? That seems awfully heavy on your ears. Does this include the case?

It’s not heavy in the ears at all so that must be the case. They are very comfortable. Wearing them now and have been for hours.

How do i skip and go forw8thard useing only one ear bud only?

You need both ear buds on. A quick double tap on Left silver ear bud button goes to previous track. On the right ear bud, a quick double tap on silver button goes to next track.

can you change micophone volume?

Yes, we can adjust the volume by pressing “+””_”buttons on earbuds.

How’s the call quality on an iPhone?

Not.

How do I wear the earbuds correctly?

Take out the “R earbud” to wear on your right ear. The ear hooks are adjustable, so you can bend them to fit your ears tighter if needed.

How do I charge the earbuds and charging case?

The earbuds will start to charge when you put them into the charging slot with the correct orientation. You can charge the charging case and earbuds at the same time, or you can charge the charging case first and then the earbuds. Use the Type-C cable provided to charge the case directly.

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