JLAB GO Air POP True Wireless Earbuds User Guide

: June 6, 2024
: JLab

Table of Contents

JLAB GO Air POP True Wireless Earbuds
BLUETOOTH PAIRING
BUTTON FUNCTIONS
VOICE PROMPTS
CUSTOM EQ3 SOUND MODES
CHARGING EARBUDS
CHARGING CASE
TROUBLESHOOTING
FAQ’S
VIDEO
Read User Manual Online (PDF format)
Download This Manual (PDF format)

JLAB GO Air POP True Wireless Earbuds

JLAB-GO-Air-POP-True-Wireless-Earbuds-PRODUCT

JLAB GO Air POP True Wireless Earbuds

We love that you are rocking JLab!
We take pride in our products and fully stand behind them.

| YOUR WARRANTY
All warranty claims are subject to JLab authorization and at our sole discretion. Retain your proof of purchase to ensure warranty coverage.
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| CONTACT US
Reach out to us at support@jlab.com
or visit jlab.com/contact

BLUETOOTH PAIRING

Remove tab and close door.
The red light on the case indicates the charge. Remove earbuds from the case.
One earbud will blink blue/white indicating ready to pair to your device.
Select “JLab GO Air Pop” in your device’s Bluetooth settings to connect.
Voice prompt “You’re connected” followed by blinking white lights will indicate you are connected.

ADDING NEW / ADDITIONAL BLUETOOTH DEVICES:
Turn OFF Bluetooth from any previously connected device. Turn ON Bluetooth from the new device.

Take earbuds out of the case.
Earbuds will automatically enter Bluetooth Pairing.

Select “JLab GO Air Pop” in device settings to connect.

BUTTON FUNCTIONS

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VOLUME DOWN: Single tap
SIRI (iOS) or “OK GOOGLE”
(ANDROID): Double-tap
TRACKBACK: Press & hold 1+ sec| VOLUME UP: Single tap
PLAY / PAUSE: Double-tap
TRACK FORWARD: Press & hold 1+ sec
ANSWER CALL: Single tap
HANGUP: Double-tap
REJECT INCOMING CALLS: Press & hold 1+ sec
EQ CHANGE: Triple tap

VOICE PROMPTS

“Hello”: Power ON
“Ready to Pair”: GO Air Pop is ready to pair to Bluetooth device
“Bluetooth Connected”: The earbud is connected to the device
“Battery Full”: 100-75%
“Battery Medium”: 75-25%
“Low Battery”: Less than 25% (When power decreases to 10%, “Low Battery” will play one time)
“Goodbye”: Power OFF

CUSTOM EQ3 SOUND MODES

Tap either the right or left earbud 3 times for different EQ settings (GO Air Pop will cycle 3 EQ settings).

CHARGING EARBUDS

Earbuds will power off when placed in the case and start charging the earbuds.
Earbuds will auto power on and connect to your device when removed.

CHARGING CASE

Connect the GO Air Pop into a computer or USB 5V 1A (or less) output device.
FITTING

QUICK TIPS

The left or right earbud can be used independently for music and phone calls. Simply choose one and take it out of the case to connect.
Only ONE Bluetooth device can be connected at a time. Turn off Bluetooth on unwanted devices and turn on Bluetooth on the chosen device to connect.
Fully dry off earbuds before putting them in the charging case to avoid any damage to the case. The earbuds are sweat/water resistant but the case is not.

WARNING
Fully dry off the earbuds before putting them in the charging case to avoid any damage to the case.

The earbuds are sweat/water resistant but the case is not.

TROUBLESHOOTING

Connection failure or earbuds disconnected from each other (Manual Reset)

Keep the earbuds in the charging case and forget “JLab GO Air Pop” from your Bluetooth device settings.
Quick tap 7x on one earbud in the charging case. Earbud blinks blue 4 times.
Quick tap 7x on another earbud in charging case. Earbud blinks blue 4 times.
Take both earbuds out of the charging case.
One earbud will be solid white and the other will blink blue/white indicating ready to pair to your device.

Instructional videos at: JLAB.COM/MANUALS

CAUTIONS

Avoid extreme heat, cold, and humidity.
Avoid dropping or crushing the earbuds.
Wax may build up in the earbud tips, lowering the sound quality.
Carefully remove the wax with a cotton swab or other small tool to improve the sound quality.
If you experience discomfort or pain, try lowering the volume or discontinuing use temporarily.
If you experience regular discomfort while using this product, discontinue use and consult your physician.
We recommend you treat your earbuds as you would a nice pair of sunglasses and keep them in a safe location when not in use.

Shop products | Product alerts | Burn-in your headphones
JLab Store + Burn-in Tool

JLAB.COM

FAQ’S

Are the earbuds waterproof?

No, they are not waterproof.

How do I pair the earbuds?

Remove tab and close door. One earbud will blink blue/white indicating ready to pair to your device. Select “JLab GO Air Pop” in your device’s Bluetooth settings to connect. Voice prompt “You’re connected” followed by blinking white lights will indicate you are connected.

Can I use the earbuds without the case?

No, the earbuds will not work without the case.

How long does the battery last?

The battery life is approximately 4 hours. The battery life will vary based on volume level and usage. The battery charge time is approximately 2 hours.

How do I charge the earbuds?

Remove tab and close door. Plug in USB charging cable into case and micro-USB cable into a USB AC adapter or computer port. The red light on the case indicates the charge. Remove earbuds from the case. One earbud will blink blue/white indicating ready to pair to your device. Select “JLab GO Air Pop” in your device’s Bluetooth settings to connect. Voice prompt “You’re connected” followed by blinking white lights will indicate you are connected.

How do I pair additional devices?

Turn OFF Bluetooth from any previously connected device. Turn ON Bluetooth from the new device. Take earbuds out of the case and place back in charging case for 5 seconds or until light turns off indicating it is ready for pairing with a new device (you may need to open and close door again). Repeat previous steps for each additional device you wish to connect with JLab GO Air Pop True Wireless Earbuds™ .

Can I use my JLab GO Air POP True Wireless Earbuds™ with my phone calls?

Yes, you can use your JLab GO Air POP True Wireless Earbuds™ with phone calls by pressing TRACKBACK button once to answer incoming call or twice to reject incoming call and hang up on caller (pressing TRACKBACK button twice quickly). You can also use your JLab GO Air POP True Wireless Earbuds™ with Siri (iOS) or “OK GOOGLE” (Android). Double-tap TRACKBACK button once to activate Siri (iOS) or “OK GOOGLE” (Android) or double-tap again to hang up on Siri (iOS) or “OK GOOGLE” (Android). You can also press & hold TRACKBACK button for 1+ seconds for voice commands such as play/pause, track forward, track back, skip forward, skip back, answer call, end call, redial last number, voice dialing,

Are the JLab Go Air Pop waterproof?****

The JLab aren’t water-proof, but they are water-resistant with their IPX4 rating meaning they are protected from splashes of water.

How do I charge the JLab Go Air Pop?****

The charging case has an integrated USB type-A cable that can be used to charge the headphones.

What is the difference between JLab GO Air and Go Air Pop?

The biggest differences are the case and the battery life. The Go Air comes in an open case with an attached USB cable that tucks in the bottom. The integrated plug is back on the Go Air Pop, but the case has a lid like almost every other set of true wireless buds

Can you shower with JLab GO Air?

By now, it should be clear that there are things you can and cannot do with the JLab GO Air. Showering is not recommended, nor is taking them to the beach

Are JLab earbuds noise Cancelling?