carrier RG10 Series Wireless Remote Controller User Manual
- June 6, 2024
- Carrier
Table of Contents
RG10 Series
Wireless Remote Controller
User Manual
INTRODUCTION
This service manual provides the necessary information to use the service functions on the RG10 series wireless remote controller. Use the TABLE OF CONTENTS to locate a desired topic.
Fig. 1
RG10A(B2S)/BGEFU1| 
Fig. 2
RG10B(B1)/BGEFU1| 
Fig. 3
RG10L(2HS)/BGEFU1| 
Fig. 4
RG10A5(B1)/BGCEFU1| 
Fig. 5 RG10A4(B1)/BGEFU1
---|---|---|---|---
NOTE:
Remote part number can be found on the back of the wireless remote.
TYPE: RG10*****
Specifications subject to change without notice.
HANDLING THE REMOTE CONTROLLER
Remote Controller Location
Keep the remote controller within a distance where its signals can reach the
indoor unit’s receiver (not to exceed 26 ft. (8m)).
Fig. 6 — Remote Controller Location
CAUTION
The air conditioner will not operate if curtains, doors or other materials
block the signals from the remote controller to the indoor unit. Prevent any
liquid from falling on or into the remote controller. Do not expose the remote
controller to direct sunlight or heat. If the infrared signal receiver on the
indoor unit is exposed to direct sunlight, the air conditioner may not
function as designed. Use curtains to prevent sunlight from shining directly
on the air conditioner. If other electrical appliances respond to the remote
controller, either move the appliances or consult your local dealer.
Replacing Batteries
The remote controller uses two alkaline dry batteries (AAA).
- Slide the battery compartment cover off, according to the arrow direction, then replace the old batteries with new batteries.
- Insert the new batteries. Ensure the batteries are installed correctly, based on their (+) and (-) polarities.
- Slide the battery compartment cover back into position.
NOTES:
- Do not mix old and new batteries or batteries of different types.
- Do not leave the batteries in the remote controller if the remote is not going to be used for 2 or 3 months.
- Dispose old batteries in the appropriate recycle bins.
Fig. 7 — Remove the back cover
Remote Controller Specification
Table 1 — Parts List
MODELS| RG10L(2HS)/BGEFU1
RG10A(B2S)/BGEFU1
RG10B(B1)/BGEFU1
RG10A5(B1)/BGCEFU1
RG10A4(B1)/BGEFU1
---|---
Rated Voltage| 3.0V (dry batteries AAA)
Signal Receiving Range| 26 ft. (8m)
Environment| 23°F (-5°C) ~ 140°F (60°C)
FUNCTION BUTTONS
Before you use your new system, familiarize yourself with the remote
controller. The following is a brief introduction of the remote
controller.
Fig. 8 — Remote Controller
NOTE: To alternate between °C and °F, buttons must be pressed gently, otherwise the remote will not recognize the command.
REMOTE CONTROLLERS
Fig. 9
RG10A(B2S)/BGEFU1| 
Fig. 10
RG10B(B1)/BGEFU1| 
Fig. 11
RG10A5(B1)/BGCEFU1| 
Fig. 12 RG10A4(B1)/BGEFU1|
Fig. 13 RG10L(2HS)/BGEFU1
---|---|---|---|---
Accessing the INQUIRY Mode
CAUTION
Read and understand the function changes you wish to make in advance. Neither the indoor unit nor the remote control displays the new level of any of the changes made while in the INQUIRY mode. Be sure to document the changes you’ve made to the system’s programming using the INQUIRY mode. Once you complete the changes and exit the INQUIRY mode, if additional changes are made to the programming, the system will not show the new previously set level(s).
For example, when you first access CODE 22, Heating Temperature Compensation , the remote control display defaults to 0. If you change it to -2, then save and exit out of the INQUIRY mode, the next time someone goes back in and accesses CODE 22 , the remote’s display will not display -2. Instead it will show 0 because that’s the default. If you are unsure of the previous changes, due to a lack of documentation, you could press the DOWN symbol to the maximum change range of -6, then press the UP symbol until you are back to 0, and make the new adjustments accordingly. Be sure to document the changes when you are done.
- Simultaneously press ON/OFF and FAN SPEED for 8 seconds.
a. The remote is now in the INQUIRY mode.
b. The remote control remains in the INQUIRY mode for 1 minute if no other button is pressed.
c. While in the INQUIRY Mode, the remote display cancels all icons except AUTO, COOL, DRY, HEAT and Battery Strength.
d. The remote control digital display defaults to 0 upon entering the INQUIRY mode.
e. In the INQUIRY mode, each digital code (from 0 to 30) is accessed by pressing the UP or DOWN arrows .
f. The INQUIRY information appears on the high wall indoor unit display in approximately 1 second after accessing the digital code. Press OK to send as well.
g. In the INQUIRY mode, all other buttons and operations are invalid except for UP , DOWN, and OK or the operation to exit the INQUIRY mode.
Remote Controller Service Mode Functions
Note: While in the INQUIRY mode, refer to the following instructions
to enter SERVICE mode for the applicable codes.
Below is a list of INQUIRY modes and serviceable functions.
- a. Before using the remote’s service functions, turn OFF the indoor unit with the remote.
- b. Turn OFF the power to the outdoor unit for 2 minutes. Turn the power back ON.
- c. Remove the batteries from the remote and wait for the remote screen to clear. Within 30 seconds of replacing the batteries, use UP or DOW N to scroll through the INQUIRY modes.
- d. To enter the SERVICE mode for an applicable INQUIRY mode, press ON/OFF for 2 seconds.
- e. After SERVICE adjustments have been made, press ON/OFF for 2 seconds to exit the SERVICE mode and return to the INQUIRY mode.
- f. Once operations in the INQUIRY mode are complete, press ON/OFF and FAN SPEED for 2 seconds to exit. All buttons on the remote controller are disabled for 60 seconds
- g. To ensure changes are locked, power down the outdoor unit for three (3) minutes after all the service mode changes are made.
SERVICE INQUIRY CODES
Table 1 —Service and Inquiry Codes
(Sheet 1 of 3)
CODE| INQUIRY| INQUIRY
DESCRIPTION| SERVICE/
INQUIRY| FOR SERVICE,
PRESS ON/OFF FOR 2 SECONDS TO:| SELECTION GUIDE/NOTES
---|---|---|---|---|---
0| | Error Code Check| SERVICE AND
INQUIRY| Review error memory function. Displays “Ch”. Press OK to send
the query error code memory.|
1| T1| Indoor Ambient
Temperature| SERVICE AND
INQUIRY| Change the power off memory selection. This feature determines
whether the unit memorizes the set conditions prior to a power failure.
Displays “Ch”. Press OK to return the current setting. Press UP or
DOWN to cycle through settings 1 and 0.| 0. Memory settings are off
1. Memory settings are on
2| T2| Indoor Coil
Temperature| SERVICE AND
INQUIRY| Change the option to control the indoor fan operation after reaching
the set temperature.
Displays “Ch”. Press OK to return the current setting. Press UP or
DOWN to cycle through settings 1 through 11. Next, press OK to confirm
the selection.| 1. Stop the fan
2. Minimum fan speed
3. Set speed4. intermittent fan-off 4 minutes/on 1 min
5. Terminate after run time of 10 mins
6. Terminate after run time of 15 mins
7. Terminate after run time of 20 mins
8. Terminate after run time of 30 mins9. Terminate after run time of 40 mins
10. Terminate after run time of 50 mins
11. Terminate after run time of 60 mins
3| T3| Outdoor Coil
Temperature| SERVICE AND
INQUIRY| Change the option to control the COOLING and HEATING modes
available for use on the unit.
Press UP or DOWN to cycle through the settings CH, HH, CC or nU.
Press OK to confirm.| CH – COOLING and HEATING: AUTO, COOLING,
DRY, HEATING and FAN modes available
HH – HEATING Only: HEATING and FAN modes available
CC – COOLING without AUTO: COOLING, DRY and FAN modes
available
nU – COOLING and HEATING without AUTO: COOLING, DRY, HEATING and
FAN modes available
4| T4| Outdoor Ambient
Temperature| SERVICE AND
INQUIRY| Change the selection of the lowest set temperature.
NOTE: Temperature range is 60°F — 75°F (16°C — 24°C).
Press UP or DOWN to select temperature setting. Press OK to
confirm.|
---|---|---|---|---|---
5| TP (T5)| Compressor
Discharge
Temperature| SERVICE AND
INQUIRY| Change the selection of the highest set temperature.
NOTE: Temperature range is 77°F — 86°F ( 25°C — 30°C).
Press UP or DOWN to select the temperature setting. Press OK to
confirm.|
6| FT| Compressor
target frequency| INQUIRY ONLY| |
7| Fr| Compressor run
frequency| INQUIRY ONLY| |
8| dL| Unit amperage| SERVICE AND
INQUIRY| Change the static pressure selection.
Displays “Ch”. Press OK to return the current setting. Press UP or
DOWN to cycle through settings 0 through 4 or AF (constant air
volume test). Press OK to confirm.| Only available on ducted/40MBAA units.
Refer to the ducted/40MBAA installation manuals for Fan performances at
varying static pressures for airflow settings.
9| Uo| Unit voltage| INQUIRY ONLY| |
10| Sn| Capacity test
(special usage)| INQUIRY ONLY| |
11| —-| Not available| INQUIRY ONLY| |
CODE| INQUIRY| INQUIRY
DESCRIPTION| SERVICE/
INQUIRY| FOR SERVICE, PRESS ON/OFF FOR 2 SECONDS TO:| SELECTION
GUIDE/NOTES
---|---|---|---|---|---
12| Pr| Indoor fan speed| SERVICE AND
INQUIRY| Change the heating frequency lower limit selection.
Displays “Ch”. Press OK to return the current heating minimum
frequency limit selection code. Press UP and DOWN to select the
minimum heating frequency limit value. Press OK to confirm.|
13| Lr| Electronic
Expansion Valve
(EEV) opening| SERVICE AND INQUIRY| Change the maximum operating frequency of
T4 Cooling Only intervals.
Displays “Ch”. Press OK to return the current operating frequency code
of the T4 Cooling Only intervals. Press UP or DOWN to select the limit
value and then press OK.|
14| If| Indoor fan speed| INQUIRY ONLY| | Multiple the display number by 8 to
calculate the actual RPM
15| HU| Relative Humidity| INQUIRY ONLY| | Available in INQUIRY mode for the
high tier/new mid tier units that have an RH sensor.
16| TT| Setpoint compensation
temperature| INQUIRY ONLY| |
17| dT| Dust concentration
(not used)| INQUIRY ONLY| |
18| WIFI| Wi-Fi signal
strength| INQUIRY ONLY| | The value is measured in dBm. The display values
are 0, 1, 2, 3 and 4 (4 is the highest and 0 is the lowest)
19| | Not available| SERVICE ONLY| Change the cooling frequency upper limit
selection in Hz.
Displays “Ch”. Press OK to return the current frequency limit. Press
UP or DOWN to select the preferred frequency upper limit value (in
Hz). Press OK to confirm.| For example, the unit may be factory set to
fluctuate between 40 and 84 Hz. If set to 50, the unit will now be limited to
operating between 40 and 50 Hz.
20| oT| Indoor fan target
frequency| SERVICE AND
INQUIRY| Change the heating frequency upper limit selection in Hz.
Displays “Ch”; press OK to return the current frequency limit. Press
UP or DOWN to select the preferred frequency upper limit value (in
Hz). Press OK to confirm.| For example, the unit may be factory set to
fluctuate between 40 and 84 Hz. If set to 50, the unit is limited to operating
between 40 and 50 Hz.
---|---|---|---|---|---
21| | Cooling
Temperature
Compensation| SERVICE ONLY| Change the cooling temperature compensation value.
Displays “Ch”. Press OK to return the current temperature compensation
value code. Press UP or DOWN to select the cooling temperature
difference compensation value.
Press OK to confirm.
| This setting is used to adjust for temperature differences due to the height
of the unit install. The offset value can be set at a range of -6° to +6°.
22| | Heating
Temperature
Compensation| SERVICE ONLY| Change the heating temperature compensation value.
Displays “Ch”. Press OK to return the current temperature compensation
value code. Press UP or DOWN to select the heating temperature
difference compensation value.
Press OK to confirm.| This setting is used to adjust for temperature
differences due to the height of unit installation. The offset value can be
set at a range of -6° to +6°.
23| | Maximum Cooling
Fan Speed| SERVICE ONLY| Change the maximum cooling fan speed setting as it
relates to RPM.
Displays “Ch”. Press OK to return the current maximum cooling fan
speed setting. Press UP or DOWN to select the maximum cooling fan
speed. Press OK to confirm.| For example, the unit may be factory set to
fluctuate between 300 and 1000 RPM. If set to 800, the unit is limited to
operating between 300 and 800 RPM.
CODE| INQUIRY| INQUIRY
DESCRIPTION| SERVICE/
INQUIRY| FOR SERVICE, PRESS ON/OFF FOR 2 SECONDS TO:| SELECTION
GUIDE/NOTES
---|---|---|---|---|---
24| | Minimum Cooling
Fan Speed| SERVICE ONLY| Change the minimum cooling fan speed setting as it
relates to RPM.
NOTE: Changing this setting is not recommended as it may trigger unit
protection protocols.
Displays “Ch”. Press OK to return the current minimum cooling fan
speed setting. Press UP or DOWN to select the minimum cooling fan
speed. Press OK to confirm.| For example, the unit may be factory set to
fluctuate between 300 and 1000 RPM. If set to 500, the unit is limited to
operating between 500 and 1000 RPM.
25| | Maximum Heating
Fan Speed| SERVICE ONLY| Change the maximum heating fan speed setting as it
relates to RPM.
Displays “Ch”. Press OK to return the current maximum heating fan
speed setting. Press UP or DOWN to select the maximum heating fan
speed. Press OK to confirm.| For example, the unit may be factory set to
fluctuate between 300 and 1000 RPM. If set to 800, the unit will now be
limited to operating between 300 and 800 RPM.
26| | Minimum Heating
Fan Speed| SERVICE ONLY| Change the minimum heating fan speed setting as it
relates to RPM.
Note: Changing this setting is not recommended as it may trigger unit
protection protocols.
Displays “Ch”. Press OK to return the current minimum heating fan
speed setting. Press UP or DOWN to select the minimum heating fan
speed. Press OK to confirm.| For example, the unit may be factory set to
fluctuate between 300 and 1000 RPM. If set to 500, the unit is limited to
operating between 500 and 1000 RPM.
27| | Not available| | |
28| | Not available| | |
29| | Not available| | |
30| | Not available| | |
© 2021 Carrier. All rights reserved.
Edition Date: 10/21
Catalog No: SG-RG10-01
A Carrier company
Replaces: NEW
Manufacturer reserves the right to change, at any time, specifications and
designs without notice and without obligations.
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