TELUS ADC-V523 Indoor Wi-Fi Security Camera Installation Guide

June 6, 2024
Telus

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TELUS ADC-V523 Indoor Wi-Fi Security Camera

TELUS ADC-V523 Indoor Wi-Fi Security Camera

Before You Start

For additional instructions and tips, visit telus.com/IndoorCamera or scan the QR code.

telus Indoor Camera QR Code

What’s in the box?
  • Indoor Camera ADC-V523
    Indoor Camera ADC-V523

  • Mounting Plate
    Mounting Plate

  • Power Supply
    Power Supply

  • Wall Anchors
    Wall Anchors

  • Wall Screws
    Wall Screws

You’ll Need
  • Smartphone or Tablet
    Smartphone or Tablet

  • 2.5 Mbps Upload Wi-Fi
    2.5 Mbps Upload Wi-Fi

  • Drill
    Drill

  • Screwdriver
    Screwdriver

  • Pencil
    Pencil

  • 6mm (1/4 inch) Drill Bit
    6mm \(14 inch\) Drill Bit

  1. Select a Location
    Select a Location

  2. Check Your Wi-Fi Speed at Location
    Check Your Wi-Fi Speed at LocationThe Indoor Camera requires a minimum of 2.5 Mbps upload speed to operate. In a browser on your smartphone visit telus.com/speedtest to determine the Internet speed at your chosen location.
    No Wi-Fi?
    If you are unable to find a location with adequate Wi-Fi coverage, please contact TELUS for assistance.

  3. Turn on Camera
    Turn on Camera 01 Turn on Camera 02LED not flashing white?
    Press and hold the WPS/RESET button on the bottom of the device until the light starts flashing white.
    LED Not Flashing White

  4. Get the TELUS SmartHome App
    Get the TELUS SmartHome App 01
    Get the TELUS SmartHome App 02Download the TELUS SmartHome app, then log in with your My TELUS credentials.

  5. Add Camera to Your Account
    Add Camera to Your Account

  6. Connect to Camera’s Temporary Wi-Fi Network
    Connect to Camera’s Temporary Wi-Fi Network

  7. Follow Steps in App
    Follow Steps in App

  8. Optional: Wall Mount Installation

    • Attach Mounting Bracket
      Attach Mounting Bracket TIP
      You can also attach the mounting bracket by drilling holes and using the drywall anchors provided.

    • Adjust Camera
      Adjust Camera

    • Remove Inserts
      Remove Inserts

    • Route Cable
      Route Cable

    • Attach Camera
      Attach Camera

  9. Calibrate Camera
    IMPORTANT
    Without completing this step, the Indoor Camera will not function properly.
    Calibrate Camera 01
    Calibrate Camera 02
    Calibrate Camera 03

  10. Customize Smart Video Alerts and Recording Rules

Customize Smart Video Alerts and Recording Rules 02

Nice Work, You’re All Done!
Nice Work You are All Done

Additional Support
Our customer support agents are available 24/7 at
1-855-255-8828.
For additional installation instructions, videos and troubleshooting, please visit telus.com/IndoorCamera or scan the QR code below.

telus Indoor Camera QR Code

LED Reference Guide

  • Off: Power off
  • Solid Green: Connected to TELUS SmartHome
  • Flashing Green: Local network connection
  • Flashing Red / Green: Factory reset
  • Solid Red: No local or Internet connection
  • Flashing Red: Power on, camera booting
  • Flashing Blue: WPS mode
  • Flashing White: Wi-Fi access point mode

Troubleshooting

  • If you have issues connecting the camera to a TELUS account, unplug the power cable from the camera and plug it back in.
  • If issues persist, reset the camera to factory defaults and try again.

Troubleshooting

IMPORTANT
If the camera was previously installed on a TELUS account, it will need to be deleted before it can be installed again.

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