Telus Slimline Doorbell Camera User Manual

June 2, 2024
Telus

Telus Slimline Doorbell Camera User Manual

Telus Slimline Doorbell Camera User Manual

Before You Start

What’s in the box?

Telus Slimline Doorbell Camera - Box Content

You’ll need:

Telus Slimline Doorbell Camera - Item Needed for
Installation

Check Your Doorbell

Telus Slimline Doorbell Camera - Check Doorbell

Check Your Wi-Fi Speed at the Door

Telus Slimline Doorbell Camera - Check Your Wi-Fi Speed at the
Door

The Doorbell Camera requires a minimum of 2.5 Mbps upload speed to operate. In a browser on your phone visit telus.com/speedtest to determine the Internet speed.

Didn’t Ring?
If the existing doorbell does not ring the indoor chime when the button is pressed, there may be a power issue and an electrician should be consulted before beginning the doorbell camera installation process.

Check Your Chime

Telus Slimline Doorbell Camera - Mechanical Chime
Check

Telus Slimline Doorbell Camera - Digital Chime Check

Requires installation of Digital Doorbell Adapter. For installation instructions, please refer to Step 8 or visit telus.com/doorbellcamera.

Don’t have one of these?
If your chime box is not either of the above options or you have an intercom system, then it is incompatible with the Doorbell Camera.

Installation

Shut OFF power to doorbell

Telus Slimline Doorbell Camera - Shut OFF power to
doorbell

Test Doorbell

Telus Slimline Doorbell Camera - Test Doorbell

Step:1 – Remove Existing Doorbell

Telus Slimline Doorbell Camera - Remove Existing Doorbell
1Telus Slimline Doorbell Camera - Remove
Existing Doorbell 2

Step:2 – Mark Screw Holes

Telus Slimline Doorbell Camera - Mark Screw Holes 1Telus Slimline Doorbell Camera - Mark Screw Holes
2

Step:3 – Determine Your Siding

Telus Slimline Doorbell Camera - Determine Your Siding
1Telus Slimline Doorbell Camera -
Determine Your Siding 2

Step:4 – Masonry Install

Telus Slimline Doorbell Camera - Masonry Install 1Telus Slimline Doorbell Camera - Masonry Install
2

Step:5 – Attach Mounting Bracket

Telus Slimline Doorbell Camera - Attach Mounting Bracket
1Telus Slimline Doorbell Camera - Attach
Mounting Bracket 2

Step:6 – Connect Power Wires

Telus Slimline Doorbell Camera - Connect Power Wires - You’ll
NeedTelus Slimline Doorbell Camera -
Connect Power Wires

Step:7 -Attach Doorbell Camera

Telus Slimline Doorbell Camera - Attach Doorbell Camera - You’ll
NeedTelus Slimline Doorbell Camera -
Attach Doorbell Camera

Step:8 – Attach Digital Doorbell Adapter

Telus Slimline Doorbell Camera - Attach Digital Doorbell Adapter -
Mechanical ChimeTelus Slimline Doorbell
Camera - Attach Digital Doorbell Adapter - Digital Chime
1Telus Slimline Doorbell Camera - Attach
Digital Doorbell Adapter - Digital Chime 2

Step:9 – Restore Power

Telus Slimline Doorbell Camera - Restore Power

LED flashing orange?
If flashing orange, press and hold the main button for 60 seconds until the light begins alternating green and red.

Step:10 – Get the TELUS SmartHome App

Telus Slimline Doorbell Camera - Get the TELUS SmartHome
App

https://play.google.com/store/apps/details?id=com.alarm.alarmmobile.android.telus&hl=en&gl=US

https://apps.apple.com/ca/app/smarthome/id1200050042

Telus Slimline Doorbell Camera - the TELUS SmartHome App
screen

Step:11 – Add Doorbell Camera

Telus Slimline Doorbell Camera - Add Doorbell Camera

Telus Slimline Doorbell Camera - Additional Support telus.com/doorbellcamera

Step:12 – Manage Settings

Telus Slimline Doorbell Camera - Manage Settings 1Telus Slimline Doorbell Camera - Manage Settings
2

LED & Troubleshooting Guide

Normal Operation

Telus Slimline Doorbell Camera - LED & Troubleshooting Guide - Normal
Operation

Requires Attention

Telus Slimline Doorbell Camera - LED & Troubleshooting Guide - Requires
Attention

Troubleshooting

Telus Slimline Doorbell Camera - LED & Troubleshooting Guide -
Troubleshooting


Telus Slimline Doorbell Camera User Manual – Optimized PDF
Telus Slimline Doorbell Camera User Manual – Original PDF

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